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Please add me on yahoo at arpittechwire and do share me your hotlist also at *ar...@tresourceinc.com* <ar...@tresourceinc.com>. Please go through the requirement and let me know if you have any consultant for the same position. *Siebel Systems Analyst * *Tampa, FL* *Long Term* *Phone Hire* The Systems Analyst’s Siebel CRM role is to plan, design, develop, and launch efficient business, financial in support of core organizational functions and business processes within Siebel CRM. This includes gathering and analyzing data in support of business cases, proposed enhancements, incident management and systems requirements. The Business Systems Analyst Siebel CRM is also responsible for generating and compiling reports based on the findings (root cause), complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of the Siebel CRM application. *Strategy & Planning:* · Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues · Participate in the design sessions for the purpose of enhancing business processes, operations, and information process flow · Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions Deployment: · Collaborate in the planning, design, development, and deployment of new functionality, and enhancements Operational Management: · Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas within Siebel CRM application & processes · Create system design proposals, ensure compatibility and interoperability of eco-system · Create systems models, specifications, diagrams, and charts to provide direction to system programmers · Coordinate and perform in-depth tests, including end-user reviews, for changes to the system, and other post-implementation support · Provide orientation and training to end users for all modified and new functionality · Perform application administration, configuration, support, and/or maintenance duties · Drive the IT Service Management processes on a daily basis including Incident and Change Management · Manage creation, review, and approval process for BRD (Business Requirements Document) · Maintain Training documents and keep them updated based on System/Process changes · Create/Update Business data in Siebel Application (Products, Activity Plans, etc.) Formal Education & Certification · College diploma or university degree in the field of business administration, computer science, accounting, or management information systems and 5 years related work experience in that role · ITIL certification, preferred Knowledge & Experience · Proven experience in overseeing the design, development, and implementation of Siebel CRM · At least 2 years of Siebel support and hand on experience as Business Analyst or System Analyst · Experience working in ITIL environment and knowledge of IT Service Management processes such as but not limited to Incident, Problem and Change Management and its best practices · Understanding of the SDLC methodologies, preferably in Agile methodology · Demonstrated Siebel applications administration and configuration management /delivery experience · Understanding of Release management process · Experience in the Health plan industry (Preferred) · Expertise in the use of tools: MS Project, Visio, Microsoft Office, SQL developer · Working experience on Elicitation/Requirements gathering, documentation, creation of functional specifications and business workflows *Thanks and Regards,* *Arpit Arora | Sr.Technical Recruiter* *Technology Resource Group Inc. 3736 Hillsdale Court Santa Clara, CA 95051* *Office:408-709-1760 Ext : 961, Cell: 408-502-5132 * *Gtalk:* <http://www.tresourceinc.com/>* Arpittechwire | Fax: 408-884-2409* *ar...@tresourceinc.com* <ar...@tresourceinc.com>* | **www.tresourceinc.com* <http://www.tresourceinc.com/> <https://www.linkedin.com/pub/arpit-arora-actively-hiring-hl7-engineer/55/936/557> -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.