[vchkpw] client gets multiple copies of email

2003-01-24 Thread Ron Culler
We are seeing a strange problem with some of our pop email clients. They
are seeing multiple copies of an email message appear in thier inbox
(outlook or outlook express) when only one copy of the email was ever in
the inbox to begin with.  This only appears to happen when receiving
mail from one particular source (running ComunigatePro 4.0) they send to
several different domains that we host and all appear to have the same
thing happening.  I have looked at the message and the headers and they
look normal. But the end-user seems to get the message over and
over(usually 4-20 copies) when the check the mailbox with POP3 

Running Redhat 7.3 vpopmail 5.2 

Any Ideas

-- 
Ron Culler






Re: [vchkpw] client gets multiple copies of email

2003-01-24 Thread Rick Romero

I've experienced the same thing with Outlook clients, but under only two 
conditions:

1.  The mail server's CPU utilization is VERY high.
2.  The client's internet connection is unstable.

For me, I solved 1 by upgrading their mail server from a P100 (it was also 
running SpamAssassin and AV software).  2 was fixed when the telco went to the 
client and fixed their DSL connection.

So far, I've only seen Outlook exhibit this.
(It seems to be able to download the email, but then can't issue a DELETE in 
those circumstances)

Rick


Quoting Ron Culler [EMAIL PROTECTED]:

 We are seeing a strange problem with some of our pop email clients. They
 are seeing multiple copies of an email message appear in thier inbox
 (outlook or outlook express) when only one copy of the email was ever in
 the inbox to begin with.  This only appears to happen when receiving
 mail from one particular source (running ComunigatePro 4.0) they send to
 several different domains that we host and all appear to have the same
 thing happening.  I have looked at the message and the headers and they
 look normal. But the end-user seems to get the message over and
 over(usually 4-20 copies) when the check the mailbox with POP3 
 
 Running Redhat 7.3 vpopmail 5.2 
 
 Any Ideas
 
 -- 
 Ron Culler