[Veritas-bu] Media spanning job failures causing frozen media
Hey guys, Wondering if anyone else has experienced this - i'm seeing it on 2 or 3 of my environments... When a backup spans media (and is the sole backup running to that media - i see this for NDMP jobs, and for some of my larger DB and Exchange clusters), but then fails on 2nd/3rd media... Netbackup marks the first tape as available again. Fair enough. But NB also 'forgets' that that tape is currently sitting on the end of tape marker. When it subsequently loads it for re-use, the tape reports a write error (because NB doesn't rewind it), and gets frozen. I've included some truncated activity monitor logs below, to illustrate this in further detail, but just wanted to gauge if other people have experienced this, and whether theres some sort of work around short of make sure you've got enough tapes available. Job details below: Job 1: 11/10/2010 16:30:00 - requesting resource X, Y, Z 11/10/2010 22:11:11 - granted resource J4MO03 11/10/2010 22:11:11 - granted resource the rest of them 11/10/2010 22:11:52 - positioning J4MO03 to file 1 11/10/2010 22:12:01 - positioned J4MO03; position time: 00:00:09 11/10/2010 22:12:01 - begin writing 12/10/2010 03:55:00 - current media J4MO03 complete, requesting next resource Any 12/10/2010 03:55:01 - granted resource J4MO04 12/10/2010 03:55:02 - mounting J4MO04 12/10/2010 03:55:35 - mounted; mount time: 00:00:33 12/10/2010 03:55:40 - positioning J4MO04 to file 2 12/10/2010 03:57:02 - positioned J4MO04; position time: 00:01:22 12/10/2010 03:57:02 - begin writing 12/10/2010 07:05:35 - current media J4MO04 complete, requesting next resource Any 12/10/2010 07:06:33 - end writing; write time: 03:09:31 unable to allocate new media for backup, storage unit has none available(96) Ran out of tapes... poor form, but fixable (we run a limited tape capacity per day, to allow for offsiting each day) Job 2: 12/10/2010 08:00:00 - requesting resource X, Y, Z 12/10/2010 08:02:51 - granted resource J4MO03 12/10/2010 08:02:52 - mounting J4MO03 12/10/2010 08:03:25 - mounted; mount time: 00:00:33 12/10/2010 08:03:29 - positioning J4MO03 to file 2 12/10/2010 08:04:16 - Error bptm(pid=4708) ioctl (MTWEOF) failed on media id J4MO03, drive index 3, The physical end of the tape has been reached. (1100) (bptm.c.24228) 12/10/2010 08:04:16 - Error bptm(pid=4708) FROZE media id J4MO03, could not write tape mark to begin new image Nic Solomons The information contained in this e-mail and its attachments is confidential. It is intended only for the named address(es) and may not be disclosed to anyone else without Attenda's consent. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] FYI on File Exclude Lists
Huzzah!, someone else experiencing this...! One of the guys I work with has had a ticket open with Symantec with this exact issue... Of course, they've been telling him till they're blue in the face that theres no problem. Dont suppose Symantec gave you a bug track ID for this...? Cheers, Nic -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of waynecierkowski Sent: 07 October 2010 15:58 To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] FYI on File Exclude Lists I just had Symantec Support confirm that File List Exclusions broke at the 6.5.6 level of code when backing up a MS Cluster via the Virtual Client Name. We currently have in each clients exclude list *.mdf, *.ndf and *.ldf to exclude all SQL database files. This would have gone un-noticed if it was not for our DBA who created some 1.8 TB of additional SQL databases on this specfic client of the cluster. The client was upgraded in the last month or two to the 7.0 level. One day I happened to notice the the backup for this client was taking longer the normal to backup. I looked into it and noticed a ton of SQL Database files contained in the Windows based backups. Symantec did the troubleshooting on the issue and discovered that Client side exclude lists were OK at the 6.5.5 level of code but stopped to function when the client was upgraded to 6.5.6. I was able to confirm that a client at 7.0 and 7.0.1 level of code also had the problem. Just an FYI... +-- |This was sent by wayne.cierkow...@harpercollins.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu The information contained in this e-mail and its attachments is confidential. It is intended only for the named address(es) and may not be disclosed to anyone else without Attenda's consent. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] None of the slected hosts could be contacted
@Scott - the bptestbpcd works fine @WEAVER - nbconsole logs show nothing out of the ordinary and all names are correct - Since this is a master server we have not rebooted it lately. I am trying to get one now, but it may tke a few days to get the downtime scheduled. Have not heard from Symantec yet, but hoping today we will get some kind of answer or at least another direction. It is really odd that it only affects the Master server in the Host Properties, but not in the client or media server properties. Anyways thanks for everyone digging in and pointing me in different directions than were I was at.. +-- |This was sent by fwa...@acxiom.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] None of the slected hosts could be contacted
Does this mean you are unable to cycle down and restart the Daemons for NetBackup ? -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of fredsharky Sent: Tuesday, October 12, 2010 1:43 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] None of the slected hosts could be contacted @Scott - the bptestbpcd works fine @WEAVER - nbconsole logs show nothing out of the ordinary and all names are correct - Since this is a master server we have not rebooted it lately. I am trying to get one now, but it may tke a few days to get the downtime scheduled. Have not heard from Symantec yet, but hoping today we will get some kind of answer or at least another direction. It is really odd that it only affects the Master server in the Host Properties, but not in the client or media server properties. Anyways thanks for everyone digging in and pointing me in different directions than were I was at.. +-- |This was sent by fwa...@acxiom.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] None of the slected hosts could be contacted
Simon, One very handy tool Symantec has recently published is NetBackup Domain Network Analyzer (NB DNA.) Download is: http://www.symantec.com/business/support/index?page=contentid=TECH125454 It is delployed with 6.5.6, but can be used with 6.5.5. There is an additional patch you have to install with 6.5.5. I think the patch is a binary addition - you don't have to shutdown services to apply the patch. (I didn't anyway.) The tool will give you a very detailed list of any name resolution problems. It will also list any network problems it finds when trying to initiate client connections. I'll be using it at least once a week to figure out what my network and firewall teams are doing to the backups. Bryan WEAVER, Simon \(external\) simon.wea...@astrium.eads.net Sent by: veritas-bu-boun...@mailman.eng.auburn.edu 10/12/2010 12:49 AM To Lightner, Jeff jlight...@water.com, VERITAS-BU@mailman.eng.auburn.edu cc Subject Re: [Veritas-bu] None of the slected hosts could be contacted Kind of hoping the nbconsole log will show name resolution issues as well. Give us an update if you can. S. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Lightner, Jeff Sent: Monday, October 11, 2010 3:31 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] None of the slected hosts could be contacted Try logging into the client host from the master then run who am i or who -r to see where it thinks you're coming from - sometimes it isn't what you expect. Also try the reverse. This will validate connections are being seen as the hostname you think they are. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of fredsharky Sent: Monday, October 11, 2010 10:20 AM To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] None of the slected hosts could be contacted @Len, we have checked everyplace we can think of for naming issues and all that we have seen so far are correct. @William, I am running both the jnbSA (from master) and the java windows gui from my pc and neither work - and yes when i highlight the master server it says connected - I can actually open up the master server under the media server and client properties, just not under the master server properties. @Simon, i can run the bpgetconfig just fine from the master. I have opened a case with Symantec since we upgraded to 6.5.5, so hopefully they can help.. Thanks for the suggestions.. +-- |This was sent by fwa...@acxiom.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu Proud partner. Susan G. Komen for the Cure. Please consider our environment before printing this e-mail or attachments. -- CONFIDENTIALITY NOTICE: This e-mail may contain privileged or confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, any disclosure, copying, distribution, or use of the contents of this information is prohibited and may be unlawful. If you have received this electronic transmission in error, please reply immediately to the sender that you have received the message in error, and delete it. Thank you. -- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu BR_ FONT size=2BR DTCC DISCLAIMER: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify us immediately and
[Veritas-bu] bpstart / bpend
Hi, Can someone give me an example of what I need to put into the start / end scripts on the client? I just need to know how it should look as I have never set one up before. I need to put a batch file into it but just need to know where to put it. Sorry if this is a basic question for some but I haven't done it before [Embarassed] Thanks, BC69 NBU7 for Windows +-- |This was sent by chris.fa...@uk.fid-intl.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] bpstart / bpend
There should be examples in the goodies directory/folder Regards, Patrick Whelan VERITAS Certified NetBackup Support Engineer for UNIX. VERITAS Certified NetBackup Support Engineer for Windows. netbac...@whelan-consulting.co.uk -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of BlueChris69 Sent: 12 October 2010 3:33 PM To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] bpstart / bpend Hi, Can someone give me an example of what I need to put into the start / end scripts on the client? I just need to know how it should look as I have never set one up before. I need to put a batch file into it but just need to know where to put it. Sorry if this is a basic question for some but I haven't done it before [Embarassed] Thanks, BC69 NBU7 for Windows +-- |This was sent by chris.fa...@uk.fid-intl.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] bpstart / bpend
Find this part of the script. You see where I put in comments of what I was doing. Then put in what I wanted. Then commented that it was the end of my customization. You can look at the other REM statements to see if there is any fancy stuff you want to use for testing. I just added what I wanted and left the rest alone. @REM @REM main script starts here @REM This is a simple script that records what kind of backup was done along @REM with other relevent information (Client name, policy name, etc) and @REM appends the information to the results file @REM @REM 1/11/2008 jlh - added the stop of DFSR so backups will work under Netbackup 6.5 @REM Known issue that 6.5 cannot backup dfs servers. as this is a san media server @REM we added a reg key and the end and start notify scripts. sc \\myservername config DFSR start= auto sc \\myservername start DFSR @REM end of custom section @if %4 == FULL goto FULL @if %4 == CINC goto CINC @if %4 == goto FAIL @REM print a generic message since backup is neither full, nor cumulative incremental @echo backup/restore finished on %1 using policy %2 with schedule %3 and status %5, bpres = %6 bin\BP_RES.txt @echo 0 %6 -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of BlueChris69 Sent: Tuesday, October 12, 2010 9:33 AM To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] bpstart / bpend Hi, Can someone give me an example of what I need to put into the start / end scripts on the client? I just need to know how it should look as I have never set one up before. I need to put a batch file into it but just need to know where to put it. Sorry if this is a basic question for some but I haven't done it before [Embarassed] Thanks, BC69 NBU7 for Windows +-- |This was sent by chris.fa...@uk.fid-intl.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Solaris Root File System Backup and restore.
Dear all, May I know how I can do the root file system backup and restore for Sun Solaris. (assuming root disk is dedicated for OS purpose). BMR is already out of question. I am heaving only Netbackup client's installed on these OS's. Appreciate if some can share the custom scripts too. With Warm Regards =-=-=-=-=-=-=-=-=-=-=-=-=- Harpreet Singh Chana Phone : (O) 6895 - 4326 Fax : (O) 6895 - 4991 =-=-=-=-=-=-=-=-=-=-=-=-=- Please do not print this email unless it is absolutely necessary. Notice The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying or distribution of the message, or any action taken by you in reliance on it, is prohibited and may be unlawful. If you have received this message in error, please delete it and contact the sender immediately. Thank you. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
