Re: [Veritas-bu] Problem during the Phase 1 part of a tape import

2012-11-19 Thread James Pattinson

Your media ID generation rule needs to be 1:2:3:4:5:6 not what you had...

James

On 16/11/2012 12:53, BeDour, Wayne wrote:


Our environment, HP-UX 11-31 currently running one master / media 
server on NetBackup 6.5.2.  We are running mostly unix / Linux backups 
and a couple windows b/u's thrown in for good measure.


I'm trying to Import tapes from an old shutdown NetBack instance that 
also ran on a different unix master and am getting errors during the 
Phase 1 part of the Import.


A Media Inventory shows EP0128 for both Media ID and Barcode.

Under Media ID Generation set up entry with Robot 1, Barcode Length = 
8 and Media Generation Rule 3:4:5:6:7:8


If I use EP0128 for the Import I get the following:

11/16/2012 07:17:43 - begin Import

11/16/2012 07:17:45 - started process bptm (pid=26437)

11/16/2012 07:17:47 - started process bptm (pid=26437)

11/16/2012 07:17:47 - mounting EP0128

11/16/2012 07:17:45 - requesting resource EP0128

11/16/2012 07:17:45 - granted resource  EP0128

11/16/2012 07:17:45 - granted resource  HP.ULTRIUM2-SCSI.002

11/16/2012 07:18:29 - mounted EP0128; mount time: 0:00:42

11/16/2012 07:18:29 - Error bptm (pid=26437) Media mounted has media 
id of 0128L1, but EP0128 was requested.  Must add 0128L1 to Media 
Manager volume database and retry.


11/16/2012 07:18:30 - Error bpimport (pid=26422) Status = cannot 
perform specified media import operation.


11/16/2012 07:18:30 - end Import; elapsed time 0:00:47

cannot perform specified media import operation (176)

If I use 0128L1 for the Import I get the following:

1: (95) media id is not assigned to this host in the EMM database

Any suggestions as to what I need to do to Import this tape?

Thanks in advance.

Wayne BeDour

Unix System Administrator

PH: 248-447-1739

Internet: wbed...@lear.com

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[Veritas-bu] NetBackup appliance hangs

2012-11-19 Thread Jack . Forester

Anyone out there using NetBackup dedupe appliances (5000, 5020) in a
multiple node configuration having any problems where a content router node
seems to just hang and require power-cycling?  I have a NetBackup 5000
appliance at one location at version 1.4.1.1 that for some reason just
hangs.  It can be pinged, but console access is locked up, and ssh is
similarly non-responsive.  After the node is power-cycled, the storage pool
comes back up and is happy until the next time.  I've had this happen 3
times this year, but two of those instances have happened in the last 3
weeks.

Anyone else seeing this behavior?  Did 1.4.2 fix it?  I'd prefer to wait
until 1.4.3 or 1.4.4 to update due to our onerous change process, but who
knows when they're going to be released.  I'm going to reach out to
Symantec support too.
--
Jack Forester, Jr.
Senior Data Protection Analyst
Symantec Certified Specialist - NetBackup 7.0 for UNIX Administration
Global Technology Services
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505

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Re: [Veritas-bu] NetBackup appliance hangs

2012-11-19 Thread Bluejay Adametz
  It can be pinged, but console access is locked up, and ssh is
 similarly non-responsive.  After the node is power-cycled, the storage pool
 comes back up and is happy until the next time.  I've had this happen 3
 times this year, but two of those instances have happened in the last 3
 weeks.

 Anyone else seeing this behavior?

I had seen exactly that behavior from a pair of 5000s we put in back
in February. One of them got a RAID controller replaced, there were a
couple of EEB-type patches applied, all of which seemed to help, but
the frequency of the hangs wasn't often enough to really say there was
a statistically-significant improvement.

  Did 1.4.2 fix it?

We did end up at 1.4.2, and have not had a problem since, and it's
been long enough now that I consider the issue resolved.

 - Bluejay Adametz, CFII, AP, AA-5B N45210

Security is mostly a superstition.  It does not exist in nature,
nor do the children of men as a whole experience it.  Avoiding
danger is not safer in the long run than outright exposure.
Life is either a daring adventure or nothing. - Helen Keller

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Re: [Veritas-bu] NetBackup appliance hangs

2012-11-19 Thread Rusty Major
If you're going to 1.4.3, check with Symantec on this first.

Otherwise, if you want to go 1.4.2, make sure you get any other EEBs that
go along with it. There is a RAID controller patch that is pretty important
and I can't remember if it's in 1.4.2 or not.

On Mon, Nov 19, 2012 at 9:41 AM, Bluejay Adametz blue...@fujifilm.comwrote:

   It can be pinged, but console access is locked up, and ssh is
  similarly non-responsive.  After the node is power-cycled, the storage
 pool
  comes back up and is happy until the next time.  I've had this happen 3
  times this year, but two of those instances have happened in the last 3
  weeks.
 
  Anyone else seeing this behavior?

 I had seen exactly that behavior from a pair of 5000s we put in back
 in February. One of them got a RAID controller replaced, there were a
 couple of EEB-type patches applied, all of which seemed to help, but
 the frequency of the hangs wasn't often enough to really say there was
 a statistically-significant improvement.

   Did 1.4.2 fix it?

 We did end up at 1.4.2, and have not had a problem since, and it's
 been long enough now that I consider the issue resolved.

  - Bluejay Adametz, CFII, AP, AA-5B N45210

 Security is mostly a superstition.  It does not exist in nature,
 nor do the children of men as a whole experience it.  Avoiding
 danger is not safer in the long run than outright exposure.
 Life is either a daring adventure or nothing. - Helen Keller

 --


 NOTICE: This message, including any attachments, is only for the use of
 the intended recipient(s) and may contain confidential and privileged
 information, or information otherwise protected from disclosure by law.  If
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 notified that any use, disclosure, copying, dissemination or distribution
 of this message or any of its attachments is strictly prohibited.  If you
 received this message in error, please contact the sender immediately by
 reply email and destroy this message, including all attachments, and any
 copies thereof.

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