Re: [Veritas-bu] KMS issues in SSO environment?!
Judy, Thank you for your reply. I am confused. The doc I referenced does not appear to contain anything that states "Solaris only"? Can you please provide a link, document#, or Etrack# for the other doc you referenced? Thanks, Kent From: judy_hinchcli...@administaff.com [mailto:judy_hinchcli...@administaff.com] Sent: Thursday, March 04, 2010 6:59 PM To: adam...@medsch.ucsf.edu; Eagle, Kent; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] KMS issues in SSO environment?! The bottom of the doc says for Solaris only. There is another doc that says on windows servers if you try to do two encrypted restores at the same time they will fail.. work around is to only do one restore at a time. From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Adams, Dwayne Sent: Thursday, March 04, 2010 5:47 PM To: Eagle, Kent; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] KMS issues in SSO environment?! Kent, I am planning for KMS now in my SSO environment. I am very interested in anything that your find out on this. Does this issue occur in all KMS + SSO installations? Thanks Dwayne Adams From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Eagle, Kent Sent: Thursday, March 04, 2010 5:59 AM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] KMS issues in SSO environment?! Greetings, We are running NBU 6.5.3.1 with a Quantum (ADIC) i2000 Scalar library. We currently have a bunch of LTO2 drives, but want to switch to LTO4 and get rid of our inline encryption appliances. We know about QEKM and QSKM, but are trying to go with a more vendor neutral solution. Also, an i500 or another i2000 library just to enable a built in feature of LTO4 is going to be a tuff sell to the bean counters. L In doing my research, I discovered that there is an issue with status 83 errors if you try to use KSM in an SSO environment. There are scant few technotes, etc.., but once you get deeper into the support matrix, people seem to know about it. Etrack #1765730 (Document ID #329579) indicates that it will be fixed in 6.5.6, which has not been posted for download yet. I can find no indication that NBU 7.x has this problem, or that it has been fixed. Having lived through all of the major upgrades, I know that support will be focused on 7.x problems before 6.x problems see daylight. At least that's the way it was from 3 to 4, 4 to 5, and 5 to 6. Has anyone received an engineering binary to address this, or were you able to wrangle more info out of Symnatec? Are you successfully running KSM right now in an SSO environment? I'd love to hear of any and all experiences, both negative (and hopefully) positive. P.S. - Yes, we've tested software based encryption; and the overhead was so great in our environment (plus the hit we took on compression) that it just isn't feasible. Thanks, Kent Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] KMS issues in SSO environment?!
Greetings, We are running NBU 6.5.3.1 with a Quantum (ADIC) i2000 Scalar library. We currently have a bunch of LTO2 drives, but want to switch to LTO4 and get rid of our inline encryption appliances. We know about QEKM and QSKM, but are trying to go with a more vendor neutral solution. Also, an i500 or another i2000 library just to enable a built in feature of LTO4 is going to be a tuff sell to the bean counters. L In doing my research, I discovered that there is an issue with status 83 errors if you try to use KSM in an SSO environment. There are scant few technotes, etc.., but once you get deeper into the support matrix, people seem to know about it. Etrack #1765730 (Document ID #329579) indicates that it will be fixed in 6.5.6, which has not been posted for download yet. I can find no indication that NBU 7.x has this problem, or that it has been fixed. Having lived through all of the major upgrades, I know that support will be focused on 7.x problems before 6.x problems see daylight. At least that's the way it was from 3 to 4, 4 to 5, and 5 to 6. Has anyone received an engineering binary to address this, or were you able to wrangle more info out of Symnatec? Are you successfully running KSM right now in an SSO environment? I'd love to hear of any and all experiences, both negative (and hopefully) positive. P.S. - Yes, we've tested software based encryption; and the overhead was so great in our environment (plus the hit we took on compression) that it just isn't feasible. Thanks, Kent Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Which is Best for My NetBackup Master - 32
Ed, I think you misunderstood. "The next thing you should do is determine where your pagefile is located on physical drives. Ideally it should be local (not on a SAN drive) and should not exist on the same physical drive as the operating system. An exception to this could be if you have raid on the local disk." What I meant to convey is that if you have 2 physical disks and one is C: and one is D:, and the OS is installed on C:, you'd want your pagefile on D: The reference to an array was meant to reference the fact that, as an example, if you have 5 disk in a RAID 5 array, and C: and D: were both on that array, it wouldn't matter which logical volume the pagefile resided on. The same would hold true for a mirrored pair. That is what I meant by "An exception..." -Kent From: Ed Wilts [mailto:ewi...@ewilts.org] Sent: Friday, July 17, 2009 10:51 AM To: Eagle, Kent Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Which is Best for My NetBackup Master - 32 On Fri, Jul 17, 2009 at 9:04 AM, Eagle, Kent wrote: Avoid putting a page file on a fault-tolerant drive, such as a mirrored volume or a RAID-5 volume. Page files do not need fault-tolerance, and some fault-tolerant systems suffer from slow data writes because they write data to multiple locations. This is crazy! If you have a hardware failure on a disk that hosts the pagefile, you *will* crash. You obviously want a decent raid controller, but there's no way I'd avoid a hardware-mirrored volume just for performance. If your access to the page file is that high that you are saturating a mirrored disk, then you've got major memory constraint issues to deal with. Fault tolerance is the least of your problems. Disks do exactly 3 things: 1. They read 2. They write 3. They fail .../Ed Ed Wilts, RHCE, BCFP, BCSD, SCSP, SCSE ewi...@ewilts.org Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Which is Best for My NetBackup Master - 32
Karthikeyan, An easy thing to do is to look at the performance tab of Task Manager during a time of heavy usage. There you will get an idea of how the cpu load is distributed, and what your memory utilization looks like. It's just a snapshot in time, but it's a good place to start. If you want more data, you can use Perfmon. The next thing you should do is determine where your pagefile is located on physical drives. Ideally it should be local (not on a SAN drive) and should not exist on the same physical drive as the operating system. An exception to this could be if you have raid on the local disk. Next look at the size and settings of the pagefile. You may want to play with this setting a little to find out how it behaves in your environment. One setting to test is to reduce the pagefile size to something small enough that it is just big enough to hold dumps created when something goes wrong. Set this to be static. That is, the maximum and minimum size for the pagefile are the same number. If the pagefile was originally set to be dynamic (different maximum or minimum sizes), you may want to first delete the pagefile, reboot, and defrag before creating the new static pagefile. This could potentially assist in making the pagefile more contiguous on disk. After each modification, check performance in Task Manager during the same period of heavy usage and see if the sustained memory utilization has increased with the modified pagefile parameters. I've included an excerpt from the Windows 2003 Server help. Some of the information agrees with what I wrote above, and some may appear to contradict. My recommendations are based on various experiences in my environment. As always, "Your mileage may vary". Only testing will reveal what is best in your environment. Good luck, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS "Managing computer memory When your computer is running low on RAM and more is needed immediately, Windows uses hard drive space to simulate system RAM. This is known as virtual memory, and is often called the paging file. The paging file is similar to the UNIX swapfile. The default size of the virtual memory page file (named pagefile.sys) created during installation is 1.5 times the amount of RAM on your computer. You can optimize virtual memory use by dividing the space between multiple drives and removing it from slower or heavily accessed drives. To best optimize your virtual memory space, divide it among as many physical hard drives as possible. When selecting drives, keep the following guidelines in mind: Try to avoid having a page file on the same drive as the system files. Avoid putting a page file on a fault-tolerant drive, such as a mirrored volume or a RAID-5 volume. Page files do not need fault-tolerance, and some fault-tolerant systems suffer from slow data writes because they write data to multiple locations. Do not place multipage filesiles on different partitions on the same physical disk drive. You can choose to optimize your computer's memory usage. If you use your computer primarily as a workstation, rather than as a server, you can devote more memory to your programs. Your programs will work faster and your system cache size will be the default size that came with Windows. If your computer is used primarily as a server, or if you use programs that require a larger cache, you can choose to set aside more computer memory for a larger system cache." Message: 10 Date: Fri, 17 Jul 2009 13:41:52 +0530 From: Subject: Re: [Veritas-bu] Which is Best for My NetBackup Master - 32 or 64 Bit Operating System ? To: Message-ID: Content-Type: text/plain; charset="us-ascii" Hello there, Thanks a lot for your response guys ! My master is running in Windows 2003 32 bit operating system with 8 GB RAM. Is my master utilizing this full 8GB of RAM ? if not how can I make my master to go ahead and use 8 GB of RAM. How can know how much memory my master utilizing ? Thanks, Karthikeyan Sundaram. Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu htt
[Veritas-bu] Release date for 6.5.4?
Has anyone heard anything specific regarding the release date for 6.5.4? Kent C. Eagle MTS Infrastructure Engineer II, MCP, MCSE Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Encrypting offsite tapes
Hello Rongsheng, I think there may also be a 4th option, though potentially more expensive than an appliance solution if you don't already have the hardware- IF you have LTO4 at your primary site and you either have (or don't need) LTO4 read capability at your offsite: You could create a policy that calls on a vault profile that duplicates the tape using hardware based encryption. The caveat here is you would need to worry about EKM (Encryption Key Management) and the fact that encrypted data doesn't compress quite the same as unencrypted data. This could lead to slightly increased tape utilization. FWIW: We are not currently using LTO4. We tested software based encryption and found the system overhead and tape utilization prohibitive. We wound up with an appliance based solution that is actually quite fast, but short of getting off tape all together, I'm looking forward to LTO4. -Kent -- Message: 18 Date: Tue, 11 Nov 2008 11:52:07 -0600 From: "Ed Wilts" <[EMAIL PROTECTED]> Subject: Re: [Veritas-bu] Encrypting offsite tapes To: "Rongsheng Fang" <[EMAIL PROTECTED]> Cc: VERITAS-BU@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="iso-8859-1" You have 3 separate options: 1. Client-based encryption. Free with 6.5 (and you may be able to get free licenses for 6.0 if you're under maintenance). Adds a load to each and every client. From what I've heard, it's not pretty. 2. Media-server based encryption. Puts the load on the media servers instead. 3. Encryption appliance. Not cheap, but they encrypt at wire speed while writing to the tape drives. Decru, now owned by NetApp, is the current market leader. Brocade is also now partnering with NetApp to build the next generation - basically a Decru encryption appliance built into a 32-port Brocade switch. Not even close to cheap :-) We chose option 3 and have Decru appliances in front of all our tape drives. Everything that's written to tape is automatically encrypted - we don't need to think about it. NetBackup doesn't even know the data is encrypted and doesn't care. http://www.netapp.com/us/products/storage-security-systems/ On Tue, Nov 11, 2008 at 11:32 AM, Rongsheng Fang <[EMAIL PROTECTED]>wrote: > We duplicate backup images from disks/tapes to tapes weekly using > NetBackup vault and send the tapes offsite. We have a new requirement > for encrypting all the tapes going offsite. I understand that > NetBackup can do the encryption while the backup is being done. My > question is: is it possible to encrypt the images during the vault > process (or the duplication process of the vault)? How do you > implement the encryption in your backup environments? > > Our environment: NetBackup Enterprise 6.0MP4 on Solaris 10 > > Thanks, > > Rongsheng > .../Ed Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Status 23: socket read failed _ on 6.5.2 W2K3 Master
Recently upgraded our test environment Master server from 6.0MP5 to 6.5MP2 Now receiving intermittent errors. >From Job Details: "Status 23: socket read failed" " "7/29/2008 6:07:51 PM - Info bpdbm(pid=2812) deleted 1 expired records, compressed 0, tir removed 0, deleted 0 expired copies socket read failed(23)" >From All Log Entries report: "7/29/2008 6:07:52 PM Media ServerXYZ ClientXYZ Error 0 General Could not build host list: database system error Nothing interesting in the .evt logs during the affected timeframe. Any ideas? Thank you, Kent Eagle [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] bpstart_notify.bat, bpend_notify.bat, and multiple streams
Upon further review, it appears PARENT_START_NOTIFY and PARENT_END_NOTIFY are potential candidates to handle at least most of the scenario I've described below, but I can't seem to find any sample scripts... -Original Message----- From: Eagle, Kent Sent: Tuesday, July 15, 2008 10:37 AM To: 'veritas-bu@mailman.eng.auburn.edu' Subject: bpstart_notify.bat, bpend_notify.bat, and multiple streams O.k., I can find many old posts regarding bpstart_notify.bat, bpend_notify.bat, and multiple streams; but none that are very current. Has the issue of multiple streams and running these batch files been rectified (triggered by the parent job, rather than the streams), or is scripting still required? My needs are twofold: 1. I need to stop a service just once when a policy starts, and start the service just once when it ends. 2. There are multiple policies (that must remain segregated for a variety of reasons) that will run this command on a given client. I need to ensure that policy B will not restart the service if Policy A still has a running backup that requires it to be down (and vice versa). NBU 6.0 MP5 It's a Win2K3 environment. Thank you, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] bpstart_notify.bat, bpend_notify.bat, and multiple streams
Additional info below. -Original Message- From: Eagle, Kent Sent: Tuesday, July 15, 2008 10:37 AM To: 'veritas-bu@mailman.eng.auburn.edu' Subject: bpstart_notify.bat, bpend_notify.bat, and multiple streams O.k., I can find many old posts regarding bpstart_notify.bat, bpend_notify.bat, and multiple streams; but none that are very current. Has the issue of multiple streams and running these batch files been rectified (triggered by the parent job, rather than the streams), or is scripting still required? My needs are twofold: 1. I need to stop a service just once when a policy starts, and start the service just once when it ends. 2. There are multiple policies (that must remain segregated for a variety of reasons) that will run this command on a given client. I need to ensure that policy B will not restart the service if Policy A still has a running backup that requires it to be down (and vice versa). NBU 6.0 MP5 It's a Win2K3 environment. Thank you, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] bpstart_notify.bat, bpend_notify.bat, and multiple streams
O.k., I can find many old posts regarding bpstart_notify.bat, bpend_notify.bat, and multiple streams; but none that are very current. Has the issue of multiple streams and running these batch files been rectified (triggered by the parent job, rather than the streams), or is scripting still required? My needs are twofold: 1. I need to stop a service just once when a policy starts, and start the service just once when it ends. 2. There are multiple policies (that must remain segregated for a variety of reasons) that will run this command on a given client. I need to ensure that policy B will not restart the service if Policy A still has a running backup that requires it to be down (and vice versa). It's a Win2K3 environment. Thank you, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Aptare SC on VM?
Anyone running Aptare storage Console on a Windows 2K3 VM guest? I'm trying to avoid bogging down an existing machine with yet another app, and certainly trying to avoid (GASP!) hitting the budget! ;-) Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] A cautionary tale about media vendors (cont'd).
Back in the bad old DLT IV days - We had a media vendor beating down our door; touting low cost media, and offering to buy our old media, sell us used, or both. They too claimed that they would destroy all the old data via a multi-step process, while maintaining a comprehensive "chain of custody" for all our old media. I wasn't sold on the idea, and didn't want to buy used. They kept cold calling and emailing until they got around me; and they finally came in with a price so low on "new media" that management said that even though I had purchasing authority in the past (no problems with media or vendor), they were going to try these guys. I said that was fine, as long as it was NEW MEDIA. I even called the vendor's sales weenie beforehand, and let him know that the purchase of this media was time sensitive,(don't you LOVE "Just in Time" inventories?) and that they had just one shot to "get it right". Our shipment arrived, and some of the tapes looked like they'd been through a coffee grinder. There were even post-it notes and permanent marker writing on some of the tapes indicating their vol-ser's and contents, etc! All the seals on the tape cases were broken, and worn. NOT ONE of the tapes was new. I checked the tapes and, you guessed it, the original customer's data was still on them! I called the vendor's sales weenie and gave him an ear full! He was far less than apologetic, and didn't seem to have the good sense to at least pretend to be embarrassed. He stated they were using a new supplier and decided to try them on our order. When I asked why they didn't catch the fact that they were used at their office he stated they were dropped shipped to us without ever going through the parent company first! Nice way to handle a brand new, cautious account... Needless to say, I didn't again, haven't since, and won't ever use that vendor for anything I have purchasing authority for! E-V-E-R!!! Thanks again MP! At least my experience with you made for a good war story... Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Bpexpdate Issue
Daniel/Justin, I know in 6.x all the databases are supposed to be on the master, but... Be sure to run the command(s) from the media server that wrote the tape. That should do the trick. Let us know how you fare, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Message: 5 Date: Wed, 19 Dec 2007 06:27:41 -0500 (EST) From: Justin Piszcz <[EMAIL PROTECTED]> Subject: Re: [Veritas-bu] Bpexpdate Issue To: "Jimenez, Daniel" <[EMAIL PROTECTED]> Cc: veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: TEXT/PLAIN; charset=US-ASCII; format=flowed On Tue, 18 Dec 2007, Jimenez, Daniel wrote: > Hey guys > > > > I have a tape that no longer has valid images but shows up as a daily > tape with an assigned date in Netbackup. I attempted to bpexpdate the > tape but it comes back with "requested media id was not found in NB > media database and/or MM volume database". I attempted to change the > volume pool but it comes back with "change pool of xx failed: > cannot change volume pool for assigned volumes (91)". There is a > command that I found online "bpexpdate -ev -d 0 -force > -host " and would like to know if this command would > work on Netbackup 5.1 MP? Any assistance would be appreciated, thanks. > > Daniel Jimenez > Data Protection Team > > > > > > Try bpexpdate -deassignempty - note though this should only be used as a last resort as it can make the images/catalog out of sync for the images on that tape ID. Justin. Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Tapeless backup environments
Jeff, The mix was deliberate. Please re-read my post & it should become evident as to why. There was no implication that someone stated they had experienced data loss. In fact, nothing in my post is really speaking to dedupe or data loss. It's about the posts themselves... - Kent -Original Message- From: Jeff Lightner [mailto:[EMAIL PROTECTED] Sent: Friday, October 19, 2007 12:36 PM To: Eagle, Kent; Curtis Preston; veritas-bu@mailman.eng.auburn.edu Cc: [EMAIL PROTECTED] Subject: RE: [Veritas-bu] Tapeless backup environments Not an attack - just a question: Did someone in this thread say they HAD experienced data loss due to deduplication? If so I missed it. You mixed comments about another thread in here and I *think* you're saying something about someone's experience with 10GigE rather than deduplication. Your post could be misread to say someone had in fact had such a data loss and posted it here. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eagle, Kent Sent: Friday, October 19, 2007 12:08 PM To: Curtis Preston; veritas-bu@mailman.eng.auburn.edu Cc: [EMAIL PROTECTED] Subject: Re: [Veritas-bu] Tapeless backup environments O.k., at the risk of seeming like "I wrote more than you, therefore I must be right"... 2nd. (and last) post on this - My first point was that you quoted a "Wikipedia" article as a source. For me, it really had nothing to do with the subject matter. They have a disclaimer as to the validity of anything on there, and for good reason: Anyone can post anything on there, about anything, containing anything. It might be right, it might be wrong. I would be far more inclined to trust, or quote an industry consortium, or even a vendors test results page than "Wikipedia". As long as were throwing credentials around, I might as well mention: As a former scientist, and statistician, and current engineer, I fully understand what empirical research is. It INCLUDES math. It is the actual testing and the statistics of that testing. FWIW: I was trained in this and FMEA (Failure Modes Effects Analysis) by the gentleman who ran the Reliability and Maintainability program for Boeing's Saturn and Apollo space programs, as well as their VERTOL and fixed wing programs. I can see where my second point could have easily been misinterpreted. Apologies to anyone led astray. What I meant was that the posts made by "Bob944" seemed to me to be supported by cited facts, and denoted personal experiences. He's not pointing to something he previously authored as proof that information is fact. I've only seen him reference previous posts for the purposes of levelset. To be fair, I haven't read any of your blog postings, only your posts in this forum. More on that below. And yes; an "Industry Pundit, Author, SME", or whomever, quoting "Wikipedia" as a source does tend to dilute credibility, in my mind. It's not a personal attack, just my personal position on the issue. The part below has me confused where you say " No, because I never said those words or anything like them in my article." Since I never mentioned anything about any articles... All my comments are in regard you your posts on this forum, in which you did say that. ">Wouldn't THAT be saying that up until that point, YOU >WERE SAYING "that no matter what the entire world is saying -- no matter >what the numbers are, you're not going to accept..." This was your text, no? Obviously there's nothing wrong with admitting you're wrong. What I was pointing out was that it appears duplicitous to make the comment above and then state you're probably going to post a retraction in your blog based one users experience. I'm referring to the 10 GbE thread where one user reported stellar throughput, which contradicted a contrived theoretical maximum, and several reports of ho-hum throughput. " 7500 MB/s! That's the most impressive numbers I've ever seen by FAR. I may have to take back my "10 GbE is a Lie!" blog post, and I'd be happy to do so." This was your text, no? So one could easily conclude that a position was taken (and published) on this topic without sufficient testing or research (the related SunSolve and other articles were already out there before these posts were made). You said: "Remember also that these posts are often done on my own time late at night, etc. I never claimed to be perfect." True, but you do cite that you are an author of books on the subject, author of a blog on the subject, and work for one of the largest industry resources. Indeed the " VP Data Protection". You can see how maybe a newbie might assume a post as gospel with the barrage of credentials? Would they not be disappointed to learn they need to check the timestamp of a post before lendi
Re: [Veritas-bu] Tapeless backup environments
O.k., at the risk of seeming like "I wrote more than you, therefore I must be right"... 2nd. (and last) post on this - My first point was that you quoted a "Wikipedia" article as a source. For me, it really had nothing to do with the subject matter. They have a disclaimer as to the validity of anything on there, and for good reason: Anyone can post anything on there, about anything, containing anything. It might be right, it might be wrong. I would be far more inclined to trust, or quote an industry consortium, or even a vendors test results page than "Wikipedia". As long as were throwing credentials around, I might as well mention: As a former scientist, and statistician, and current engineer, I fully understand what empirical research is. It INCLUDES math. It is the actual testing and the statistics of that testing. FWIW: I was trained in this and FMEA (Failure Modes Effects Analysis) by the gentleman who ran the Reliability and Maintainability program for Boeing's Saturn and Apollo space programs, as well as their VERTOL and fixed wing programs. I can see where my second point could have easily been misinterpreted. Apologies to anyone led astray. What I meant was that the posts made by "Bob944" seemed to me to be supported by cited facts, and denoted personal experiences. He's not pointing to something he previously authored as proof that information is fact. I've only seen him reference previous posts for the purposes of levelset. To be fair, I haven't read any of your blog postings, only your posts in this forum. More on that below. And yes; an "Industry Pundit, Author, SME", or whomever, quoting "Wikipedia" as a source does tend to dilute credibility, in my mind. It's not a personal attack, just my personal position on the issue. The part below has me confused where you say " No, because I never said those words or anything like them in my article." Since I never mentioned anything about any articles... All my comments are in regard you your posts on this forum, in which you did say that. ">Wouldn't THAT be saying that up until that point, YOU >WERE SAYING "that no matter what the entire world is saying -- no matter >what the numbers are, you're not going to accept..." This was your text, no? Obviously there's nothing wrong with admitting you're wrong. What I was pointing out was that it appears duplicitous to make the comment above and then state you're probably going to post a retraction in your blog based one users experience. I'm referring to the 10 GbE thread where one user reported stellar throughput, which contradicted a contrived theoretical maximum, and several reports of ho-hum throughput. " 7500 MB/s! That's the most impressive numbers I've ever seen by FAR. I may have to take back my "10 GbE is a Lie!" blog post, and I'd be happy to do so." This was your text, no? So one could easily conclude that a position was taken (and published) on this topic without sufficient testing or research (the related SunSolve and other articles were already out there before these posts were made). You said: "Remember also that these posts are often done on my own time late at night, etc. I never claimed to be perfect." True, but you do cite that you are an author of books on the subject, author of a blog on the subject, and work for one of the largest industry resources. Indeed the " VP Data Protection". You can see how maybe a newbie might assume a post as gospel with the barrage of credentials? Would they not be disappointed to learn they need to check the timestamp of a post before lending any credence to it's contents? ;-) You said: " I don't think you'll find that to be a problem. I'm an in-the-trenches guy, who has sat in front of many a tape drive, tape library, and backup GUI in my 14 years in this space. I actually cut my teeth right down the road from you as the backup guy at MBNA. (I lived in Newark, DE, and you were my bank.)" I'm not sure what you meant to imply by all this? If tenure with backup is an issue, than I would suggest you really don't have all that much time "in this space", relative to my experience anyway. I had been working with various forms of backup for that long before MBNA even had a Data Center in DE. Why would it be necessary to point out that you were in the same geographic locale, or used the services of my employer? I've never made mention of my employer, or even implied that any of my statements represented any opinion or position of theirs? I find this statement, well, bizarre... Maybe I will attend the class after all. I'm beginning to think I'll be entertained. End transmission. Regards, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS -Original Mes
Re: [Veritas-bu] Tapeless backup environments
Sorry, but I just can't keep from jumping in at this point. Not taking either side, but... Are you seriously suggesting that a quote from "Wikipedia" constitutes empirical scientific research? I could place a posting on there that either concurs with, or totally rejects the position of that posting; and someone else would come along and claim it as gospel. I would be the first to admit that "bob944" has made more than a few posts that have "pushed my chair back a couple inches", but at least they made me THINK! Saying " This is the part where I believe you've made your mind up already. You're saying that no matter what the entire world is saying -- no matter what the numbers are, you're not going to accept hash-based de-dupe. Fine! That's why there are vendors that don't use hashes to de-dupe data. Buy one of those instead." Is pretty gutsy since you have another post within the past few days stating you're ready to RETRACT what you already blogged on this, or blogged on that. Wouldn't THAT be saying that up until that point, YOU WERE SAYING "that no matter what the entire world is saying -- no matter what the numbers are, you're not going to accept..." If I am asked to restore something for the CEO, and can't, it won't matter a hill of beans what all the theory was and what the odds were. I either can, or I can't. I'll be accountable for that result, and why I got it. As someone so accurately posted recently: We're in the recovery business, not the restore business. I would thing that almost everyone on this forum does some kind of pilot before rolling something out into production. I hope I'm wrong. I love to learn. I'm actually signed up for one of your classes next week. But, if quoting everyone else's posts/blogs/Wikipedia entries, etc. without backing up re-posting them with empirical evidence or firsthand testing is your program agenda, I will skip the engagement... BTW - You "Tilt at Windmills" (Don Quixote), you don't chase them. ;-) Take care, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS --- Message: 1 Date: Thu, 18 Oct 2007 04:06:52 -0400 From: "Curtis Preston" <[EMAIL PROTECTED]> Subject: Re: [Veritas-bu] Tapeless backup environments? To: <[EMAIL PROTECTED]>, Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="US-ASCII" At the risk of chasing windmills, I will continue to try to have this discussion, although it appears to me that you're already made up your mind. I again say that no one is saying that hash collisions can't happen. We are simply saying that the odds of them happening are astromically less than having an undetected/uncorrected bit error on tape. And I believe that the math that I use in my blog post illustrates this. I said: > As promised, I looked into applying the Birthday Paradox > logic to de-duplication. I blogged about my results here: > > http://www.backupcentral.com/content/view/145/47/ > > Long and short of it: If you've got less than 95 Exabytes of > data, I think you'll be OK. Bob944 said: >>One of us still doesn't understand this. :-) Got that right. :-) >>Your blog raises a red herring in misunderstanding or misrepresenting >>the applicability of Birthday Paradox. I completely disagree. If you read the Birthday Paradox entry on Wikipedia, it specifically explains how the Birthday Paradox applies in this case. All the BP says is that the odds of a "clash" (i.e. a birthday match or a hash collision) in an environment increase with the number of elements in the set, and that the odds increase faster than you think: * The odds of two people in the same room having the same birthday increase with the number of people in the room. If there are only two people in the room, those odds will be roughly 1 in 365, or .27% (leap year aside). If there are 23 people in the room, the odds are 50%. * The odds of two DIFFERENT blocks having the same hash (i.e. a hash collision) increase with the number of blocks in the data set If there are two blocks in the set, the odds are 1 in 2^160. If there are less than 12.7 quintillion blocks in the data set, the odds don't show up in a percentage calculated out to 50 decimal places. As soon as you have more than 12.7 quintillion blocks, the odds at least register in 50 decimal places, but are still really small. And to get 12.7 quintillion blocks, you need to store at least 95 Exabytes of data. >The number of possible values in >BP is 366; there is no data reduction in it, no key values. An >algorithm which reduced the 366 possibilities the same way that hashing >8KB down to 160 bits would yield infinitesimal keys smaller than one >bit, an absurdity. Yeah, IMHO, we are talking apples and oranges. Let me try to put the hash collision into the birthday world. Let's say that we want a wall of photos of everyone who came to our party. When yo
Re: [Veritas-bu] Error 41 on Catalog Backup using NBU 6.0MP4?
Doug, We have also seen these errors occur in the manner you describe. We traced it to the "Pempersist" issue, which Veritas support confirmed WAS NOT fixed in MP3 OR MP4 as they originally posted in the MP4 notes. Each maintenance pack claimed the next was going to fix the issue. Sigh... See the following Tech Notes for more info: MP1 http://seer.entsupport.symantec.com/docs/281780.htm MP2 http://seer.entsupport.symantec.com/docs/283180.htm MP3 http://seer.entsupport.symantec.com/docs/285529.htm MP4 http://seer.entsupport.symantec.com/docs/285941.htm It is supposedly fixed in MP5, but I've yet to get confirmation on this from anyone out in the field that had experienced the issue MP5 http://seer.entsupport.symantec.com/docs/290387.htm If you are running anything below MP5: and, if you pempersist file, which is in the following directory in a windows environment, Install Path\Program Files\VERITAS\NetBackup\bin\bpsched.d\, gets above about 260K in size, you'll likely start to see odd behavior/errors from the scheduler; not all of which readily appear related to the scheduler. A prime example is the status 41 errors. Good luck. Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] excluding a single host
There is also another wrinkle to this methodology (at least in versions prior to 6.0) that I don't think has been discussed yet - If you remove the client from the policy, and the client only lived in that one policy, you have lost all your client host properties (exclusions, email addresses, etc.). One way to prevent this is to first add the client to a "temporary" or "holding" policy which you can deactivate or blank the schedules if you wish. When you add the client back to it's original policy, all your client host properties have been preserved. As long as the client goes back to it's original policy, you also have it's prior backups that are still in the catalog for it to reference for CINC or Diff backups. Kent Eagle Systems Engineer MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS -- Message: 8 Date: Tue, 24 Apr 2007 11:38:00 -0500 From: David Rock <[EMAIL PROTECTED]> Subject: Re: [Veritas-bu] excluding a single host To: veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=us-ascii * Jeff Lightner <[EMAIL PROTECTED]> [2007-04-19 13:18]: > Just modify the policy to remove the 5th host. When you're ready to > resume add the 5th host back to the list. > I had heard that a MP or perhaps 6.5 will finally have the ability to simply check a box to temporarily disable backups of a single client in a policy. Not holding my breath, though. Being forced to remove a client to do this is just stupid. -- David Rock [EMAIL PROTECTED] -- Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Sun StorageTek Business Analytics (formerly known as GSM)?
Greetings, Is anyone running Sun StorageTek Business Analytics 5.1 (formerly known as GSM) on a Windows 2003 NBU 6.0 Master server? Sun is supporting up to NBU 5.1 on W2K and W2K3 Master servers, but are saying they need you to switch to a Solaris Master in order for Sun StorageTek Business Analytics 5.1 to run on an NBU 6.0 Master. As much as I would LOVE to get NetBackup off Windows and onto a Solaris platform, it's not going to happen; especially not to accommodate reporting software... Thanks, Kent Eagle MTS Infrastructure Systems Engineer II, MCP, MCSE Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Return code 84
Welcome to the wonderful world of NetBackup vs. Emulex! Try the following touch file, which fixed our issue. < install_dir >\ Volmgr\ database\ NO_SIXTEEN_BYTE_CDB See this technote for details (It didn't directly apply to our environment either, but it did fix the problem...) http://seer.support.veritas.com/docs/281312.htm Good luck, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS -- Message: 1 Date: Wed, 21 Mar 2007 14:11:00 -0400 From: "Hall, Christian N." <[EMAIL PROTECTED]> Subject: [Veritas-bu] Return code 84 To: "NB List Mail" Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" All, Environment: Media server: Host: Windows 2003 SP1 Hardware HP DL380 G4 HBA TYPE: Emulex LP9802-E Emulex LightPulse LP9802 2 Gigabit PCI Fibre Channel Adapter WWN: 20:00:00:00:C9:3F:48:52 Diver version : 5-1.30A6; HBAAPI v2.2.b, 02-17-05 Firmware version: 1.91A5 Driver Name: elxstor STK Tape T9940B tape drive: Drive Type: sktt9940b Code Version: 1.35.412/4.08 Interface: Fiber STK Windows 2003 tape driver: Mfg: StorageTek Driver date: 2/26/2003 Driver version: 6.0.0.1 Veritas Netbackup 5.1MP6 Fabric: Silkworm 3800 code version Kernel: 5.4 Fabric OS: v3.2.1a Made on:Fri May 12 15:20:59 PDT 2006 Flash: Fri May 12 15:21:57 PDT 2006 BootProm: Tue Oct 30 10:24:38 PST 2001 I have a Windows 2003 media server that is getting constant 84s' when it attempts to write to media. The media is new, and other hosts can write to it. The Emulex drivers are storport with the required Microsoft hot fix but it still fails repeatedly. I have opened many cases with VERITAS, STK, SUN, Emulex but thay all seemed puzzled. Suggestions, or help would be greatly appreciated. Here is an excerpt from the BPTM log 01:14:45.188 [5628.1504] <2> write_data: absolute block position prior to writing backup header(s) is 2, copy 1 01:14:45.188 [5628.1504] <2> io_write_back_header: drive index 1, adc-enf-sls1_1174453694, file num = 1, mpx_headers = 0, copy 1 01:14:45.188 [5628.1504] <2> write_data: completed writing backup header, start writing data when first buffer is available, copy 1 01:14:45.188 [5628.1504] <2> write_data: first write, twin_index: 0 cindex: 0 dont_process: 1 wrote_backup_hdr: 1 finished_buff: 0 01:14:45.188 [5628.1504] <2> write_data: received first buffer (65536 bytes), begin writing data 01:14:50.312 [5628.1504] <2> write_data: write of 65536 bytes indicated only 0 bytes were written, err = 1 01:14:50.312 [5628.1504] <2> logconnections: bpdbm CONNECT FROM 172.19.5.41.3920 TO 172.29.2.14.13721 01:14:50.312 [5628.1504] <2> logconnections: BPDBM CONNECT FROM 172.19.5.41.3920 TO 172.29.2.14.13721 01:14:50.766 [5628.1504] <4> write_data: WriteFile failed with: Incorrect function. (1); bytes written = 65536; size = 0 01:14:50.766 [5628.1504] <2> is_possible_recoverable_error: not attempting error recovery, errno = 1 01:14:50.766 [5628.1504] <2> set_job_details: Done 01:14:50.766 [5628.1504] <2> logconnections: bpdbm CONNECT FROM 172.19.5.41.3921 TO 172.29.2.14.13721 01:14:50.766 [5628.1504] <2> logconnections: BPDBM CONNECT FROM 172.19.5.41.3921 TO 172.29.2.14.13721 01:14:51.203 [5628.1504] <16> write_data: cannot write image to media id HA0671, drive index 1, Incorrect function. 01:14:51.203 [5628.1504] <2> log_media_error: successfully wrote to error file - 03/21/07 01:14:51 HA0671 1 WRITE_ERROR 01:14:51.203 [5628.1504] <2> check_error_history: called from bptm line 17599, EXIT_Status = 84 01:14:51.203 [5628.1504] <2> check_error_history: drive index = 1, media id = HA0671, time = 03/21/07 01:14:51, both_match = 0, media_match = 0, drive_match = 0 01:14:51.203 [5628.1504] <2> io_close: closing C:\Program Files\VERITAS\NetBackup\db\media\tpreq/HA0671, from bptm.c.15695 01:14:51.203 [5628.1504] <2> tpunmount: tpunmount'ing C:\Program Files\VERITAS\NetBackup\db\media\tpreq/HA0671 01:14:51.203 [5628.1504] <2> get_tape_path: drive index 1, DOS name: \\.\Tape2, PnP name: \\?\scsi#sequential&ven_stk&prod_t9940b&rev_1.35#6&3 072439b&0&000300#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b} Thanks, Chris Hall Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Ver
[Veritas-bu] NO_SIXTEEN_BYTE_CDB touch file. Anyone else need this?
Environment: NBU Enterprise 6.0 MP3 Master Server - Windows Server 2003 SP1 HBA Emulex LightPulse LP11002-E Media Servers - Windows Server 2003 SP1 HBA Emulex LightPulse LP1 Encryption -NeoScale CrypoStor FC702. Firmware fc-2.3.2-Build3 Library - ADIC (Quantum) i2000. Firmware 4.4.2 Drives - IBM FC LTO2 (IBM Ultrium-TD2). Driver 6.0.7.1 Drive Firmware 5AT0 The issue: After a firmware upgrade on the i2000 and the CryptoStor's to the levels noted above, all jobs using the Master server as the Media server would fail with Exit Status 84. All jobs submitted to the Media servers ran without incident. The only common denominator seems to be that the Master server has Emulex LightPulse LP11002-E HBA's, and the Media servers run Emulex LightPulse LP1 HBA's. The solution provided by NeoScale was to utilize the following touch file on the Master: < install_dir >\ Volmgr\ database\ NO_SIXTEEN_BYTE_CDB " touch file. This fixed the problem, but to this day no one seems to really know why. There is an active case open with all 3 hardware vendors. The following Tech Note was offered as a partial explanation; but it falls short of being directly applicable to our problem/environment (we are running FC LTO2's, not AIT-4). http://seer.support.veritas.com/docs/281312.htm I can't help but think this environment is not all that unique. Is anyone else running this configuration, and if so, do you have to use the touch file? Thank you, Kent Eagle MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Vault Printing Problem
Mike, Silly questions, but - Have you double checked your syntax [forward(and back) slashes]? Do you have any report criteria checked in the vault reports column like "Picking List for Robot"? Good luck, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS --- Date: Fri, 26 Jan 2007 09:30:37 -0800 (PST) From: Mike Kiles <[EMAIL PROTECTED]> Subject: [Veritas-bu] Vault Printing Problem To: veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=iso-8859-1 NBU 6.0 MP4 on Win2K3 >From command line I can print the report using this syntax: C:\> print /D:\\server_name\printer_name FILE_NAME But when I put in the same command (print /D:\\server_name\printer_name) in my vault reports section, I dont get any reports at all. detail.log indicates that it is sending to the above printer, but no reports. Any clues? TIA Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Symantec ?!Support?!
Patrick, One additional benefit of opening the case via email support is that when you get the confirmation email, you generally get a case number. Having run the gauntlet of Veritas/Symantec Tech Support numerous times in the past, I've learned to call support with the "existing case number" in hand, and then have the call escalated if it's not moving along at an appropriate pace. One other item of irritation: The "View your Case" option on the web site - Has anyone ever seen any meaningful, or even remotely real time updates? Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS --- Message: 10 Date: Thu, 4 Jan 2007 17:03:18 - From: "Whelan, Patrick" <[EMAIL PROTECTED]> Subject: Re: [Veritas-bu] Symantec ?!Support?! To: "NetBackup List" Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="iso-8859-1" Just my ?.02 worth. Unless it is absolutely critical, in which case I will ask to be transferred immediately, I send an email from their web site. This does many things: 1) They get my email address right (unless I type it wrong) :-( 2) They send an automated response that they received your email. 3) When the engineer responds, you will have his email address. 4) With an email you can explain technical aspects that the first line support wouldn't understand. 5) You have a "written" record of when you first contacted them and all the subsequent contacts. There are probably more good reasons, but that's just off the top of my head. :-) Regards, Patrick Whelan NetBackup Specialist Architect & Engineering Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] DataDomain ddr460 restorer storage unit setup
Hi Jamie, We've been using a DD460 for a while now with great success. Compression/de-duplication, or whatever you want to call it, does indeed get better over time. One note of caution I'd throw your way is to ensure that your DD460 is setup properly to send the daily alert summaries and daily auto-support logs to Data Domain Tech support ([EMAIL PROTECTED]). Additionally, support is based on the West Coast of the US. If you're not in that time zone, I'd strongly suggest you get set up to have the emails sent to your local support rep as well. We're on the East Coast, and had a couple bad drives that waited a good deal to get addressed because of the time differential. Otherwise, great solution at the price point! Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS -- Message: 11 Date: Thu, 14 Dec 2006 18:42:06 -0800 From: "JAJA (Jamie Jamison)" <[EMAIL PROTECTED]> Subject: [Veritas-bu] DataDomain ddr460 restorer storage unit setup practices To: veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" We are in the process of implementing DDR460 restorers in our NetBackup environment. Backups will go to a DDR460 restorer with a three week retention and from there will be duplicated to tape and also replicated to DDR460 restorers at a remote DR site. Right now I have one storage unit created on each of my DDR460s with the maximum concurrent job parameter set to 16 jobs. On my tape based storage units I have "maximum concurrent drives used for backup" set to 6 and "maximum multiplexing per drive" set to 6., so in theory things are roughly equivalent. I have a higher concurrent job number set on my disk storage units, based on DataDomain's recommendation to make up for the fact that we don't multiplex backups to the DDR460. Is anyone else using these and if so do you have any suggestions? So far the technology is working pretty well and now I'm ready to do a full-up test to see how well it handles our entire backup load. Thank You and Happy Holidays Jamie Jamison Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Does CryptoStor Tape play nice with SSO?
Jason, We've been using several CryptoStor FC702 models for over a year now. Our shop is Win2K3 Master & Media servers, with 7 FC LTO2 drives in a robot. They are all SSO. We chose the CryptoStor product over the others we were evaluating primarily on the simplicity of their key management strategy. The bonus was, letting the CryptoStor do the compression (encrypted data doesn't compress at the drive), we got better compression than when the drives were doing the compression! We have also used the SCSI version, which is the SC502. My recommendation for anyone entertaining a CryptoStor in a SCSI environment is to use the Fiber Channel based FC702 with a Fiber to SCSI bridge (NeoScale may still offer a special bundle with a Crossroads bridge). You also only get AES256 in the 702 as opposed to the 502. Support has been good to date. Let us know how you make out, Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS -- Message: 1 Date: Thu, 7 Dec 2006 10:22:24 -0800 From: "Ellis, Jason" <[EMAIL PROTECTED]> Subject: [Veritas-bu] Does CryptoStor Tape play nice with SSO? To: veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" Does anybody use NeoScale's CryptoStor Tape to encrypt the data on their tapes with NetBackup? We are looking at this solution to encrypt our data, but I'm wondering how well this middleware product plays with SSO. Is anybody running the CryptoStor Tapes with SSO? Jason Ellis Technical Consultant, Data Protection Team IndyMac Bank, La Mirada Datacenter Phone: (714) 520-3414 Mobile: (714) 889-8734 Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Media write error at NDMP
Yoseph, The CDB issue in this technote relates directly to SCSI commands/calls, and NDMP so I feel it may still be appropriate for you to investigate this. As I mentioned, my environment was also divided between master server and media server, but we only experienced the problem on the master. The nice thing about the touch files is you don't even have to cycle services. I believe you can create them anytime (except when a catalog is running). It just "reads" it when the next backup launches. You can delete it when NetBackup isn't doing anything. If you're not comfortable with the proposed solution, I would strongly suggest opening a call with Symantec support to get their input. There may be a better way. I wish you success, Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS -- Message: 4 Date: Sun, 12 Nov 2006 17:02:01 -0800 (PST) From: Yoseph Leleputra <[EMAIL PROTECTED]> Subject: Re: [Veritas-bu] Media write error at NDMP (Yoseph Leleputra) To: "Eagle, Kent" <[EMAIL PROTECTED]> Cc: veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" thanks for reply .. my drive type is IBM SCSI - LTO 2 my backup problem only happen to NDMP drive . Backup still running welll at drive who attached at my Master server so from my 10 drive i devide 2 group : 6 drive for NDMP ( problematic drive ) attach to Netapp storage and 4 drive attach to my Master sever ( work fine ) . - Original Message From: "Eagle, Kent" <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Cc: veritas-bu@mailman.eng.auburn.edu Sent: Saturday, November 11, 2006 2:00:20 AM Subject: re: Media write error at NDMP (Yoseph Leleputra) Yoseph, Are you using Emulex LP11002 HBA's? We had an issue with Status 84 errors on just our Master after a firmware upgrade on our i2000. All HBA drivers and firmware had remained the same. The media server has LP9000's, and was fine! Frustrating!!! The solution was to disable use of 16 byte CDB as a workaround. Please see the following from Symantec support: http://seer.support.veritas.com/docs/281312.htm The doc lists AIT drives, but the solution worked with our FC LTO2 drive environment. FYI: We are not running NDMP, but experienced the symptom. --- When running NetBackup 6.0, the following workaround can be applied to disable the use of 16-byte CDB commands, by creating the following empty file (Touch File): \Volmgr\database\NO_SIXTEEN_BYTE_CDB This will disable the use of 16-byte CDB commands. It will not be necessary to restart NetBackup for these changes to take effect. The file will be read during the next backup or restore operation. Good luck, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS --- Message: 2 Date: Fri, 10 Nov 2006 02:06:57 -0800 (PST) From: Yoseph Leleputra <[EMAIL PROTECTED]> Subject: [Veritas-bu] Media write error at NDMP To: Veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" Dear NBU Expert I got problem with my backup. My Environment using ADIC I2000 Scalar Library with 10 LTO-2 tape drives 4 drives attach to master server , 6 drives attach to netapp Storage as NDMP drives My problem comes after upgrading master Server Solaris patches . Now my NDMP backup always failed with error code 84 , media write error. What i had done to solve this problem is Replace cleaning tape and delete Size Buffer file but i problem still appear . I hope there is some one who ever experiencing in problem like this to share with me Thanks in advance Salam ./yoseph Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Media write error at NDMP (Yoseph Leleputra)
Yoseph, Are you using Emulex LP11002 HBA's? We had an issue with Status 84 errors on just our Master after a firmware upgrade on our i2000. All HBA drivers and firmware had remained the same. The media server has LP9000's, and was fine! Frustrating!!! The solution was to disable use of 16 byte CDB as a workaround. Please see the following from Symantec support: http://seer.support.veritas.com/docs/281312.htm The doc lists AIT drives, but the solution worked with our FC LTO2 drive environment. FYI: We are not running NDMP, but experienced the symptom. --- When running NetBackup 6.0, the following workaround can be applied to disable the use of 16-byte CDB commands, by creating the following empty file (Touch File): \Volmgr\database\NO_SIXTEEN_BYTE_CDB This will disable the use of 16-byte CDB commands. It will not be necessary to restart NetBackup for these changes to take effect. The file will be read during the next backup or restore operation. Good luck, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS --- Message: 2 Date: Fri, 10 Nov 2006 02:06:57 -0800 (PST) From: Yoseph Leleputra <[EMAIL PROTECTED]> Subject: [Veritas-bu] Media write error at NDMP To: Veritas-bu@mailman.eng.auburn.edu Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" Dear NBU Expert I got problem with my backup. My Environment using ADIC I2000 Scalar Library with 10 LTO-2 tape drives 4 drives attach to master server , 6 drives attach to netapp Storage as NDMP drives My problem comes after upgrading master Server Solaris patches . Now my NDMP backup always failed with error code 84 , media write error. What i had done to solve this problem is Replace cleaning tape and delete Size Buffer file but i problem still appear . I hope there is some one who ever experiencing in problem like this to share with me Thanks in advance Salam ./yoseph Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Commvault galaxy user forums?
Greetings, A bit off topic, but does anyone have suggestions for any Commvault galaxy user forums that are on par with this one? Thank you, Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] New 6.0MP3 Master server, old 5.1MP3 Media server
I haven't been able to find the answer to this question in the SAG... We have an existing windows 5.1MP3 environment with 1 Master and 1 Media server. We are tossing our catalog (only 2 weeks right now) so we don't intend to do an NBPushdata. We want to take the existing Master off the network, then build a 6.0MP3 Master server on new hardware using the same IP address and DNS name, "discovering" the Media server and storage units. Because of a short maintenance window, we want to then take the new Master off the network, and put the old one back in service until the next maintenance window. This will allow us to rebuild the policies against all needed storage units, volume pools, etc. off line. We'll add the clients into the policies during the next maintenance window. We've know how to handle all the WWN/alias parameters in the fabric, and can deal with the changing windows SID, and MAC addrs for the NIC's. What I need to ensure is that the 5.1MP3 media server will still be viable after the new Master is built if the old 5.1 Master has to go back into play if things go bad or we run out of time. We intend to create the volume group and pools on the new server (so they can be added to the policies off line), but do not want to add any volumes to ensure the Media servers (or old Master server, if it has to be re-instated) media manager database doesn't get confused. How does an NBU 6.0MP3 Master handle the volumes assigned to an 5.1MP3 Media server? Does the 6.0 Master take "ownership", or does the 5.1MP3 media still have it's database? Thank you, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Status 84 errors after ADIC i2000 upgraded to i4 firmware
Greetings, Has anyone else experience Status 84 errors after upgrading the firmware on their ADIC i2000 to i4 (4.4.2 or 4.3.x)? We didn't have the problem on i3, and it went away when we downgraded the version. The other half of this equation is that along with the robot firmware, our IBM LTO2 drives firmware were upgraded from 4AP0 to 5AT0. We downgraded the drive firmware along with the robot firmware. Regards, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Launching user backup from batch or script on Windows client?
Greetings, I'm curious to see if there's a CLI command or API call that can be used to launch a user backup schedule in a policy from a 6.0 MP2 installation on windows 2003 client or media server? I'm basically trying to set up an external trigger to start the backup. Alternatively, something that could automatically enable and disable the policy via an external trigger would work as well. Thank you, Kent C. Eagle Systems Engineer, MCP, MCSE [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors
Thanks for your reply Stefanos, Actually, that's the thing. We DO have the vault license, and it's showing in the list of loaded keys when you look from help. I've tried different credentials on the service to no avail. I guess this is going to be like 5.1 where we didn't get things stabilized until MP3... In the meantime, I'm waiting for support to respond to acknowledge my now 5 day old case. Sigh.. Thank you, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] -Original Message- From: smpt [mailto:[EMAIL PROTECTED] Sent: Saturday, June 10, 2006 3:17 PM To: Eagle, Kent; Cc: Lee Anne Pedersen Subject: Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors You have to buy the vault license to start this service . There is a thechnote but I can' find it right now And yes, all netbackup services must start with system account. Only the client service must start with admin account. stefanos > ---Original Message--- > From: Eagle, Kent <[EMAIL PROTECTED]> > Subject: Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors > Sent: 09 Jun '06 14:29 > > Thanks to all who replied. > > Lee Anne's suggestion did the trick. > I find it a little Bizarre that the Local System account would work > where a more privileged domain account wouldn't, but hey, it works! > > Now, does anyone know why the Vault Manager service doesn't want to stay > started? Changing the credentials on the service didn't work. :-( > > It's not really hurting anything right now as this is a test > environment, but we will be using vault in production so we need to > resolve it. Besides, that big red "down" arrow on the Master server is a > bit disconcerting. > > > Thanks again, > > Kent Eagle > Systems Engineer, MCP, MCSE > Tech Services / SMSS > [EMAIL PROTECTED] > > -Original Message- > From: Lee Anne Pedersen [mailto:[EMAIL PROTECTED] > Sent: Thursday, June 08, 2006 5:55 PM > To: veritas-bu@mailman.eng.auburn.edu > Cc: Eagle, Kent > Subject: RE: [Veritas-bu] NetBackup 6.0 MP2 post install errors > > I had a similar problem with ASA repeatedly crashing. When I called > Veritas, their first question was 'is the service running under a > domain account or local system?' As mine was running with my standard > Veritas domain account, he recommended I change it to local system. > Haven't had a crash since! > > Mine was a clean install of NBU 6.0 plus MP2 on W2K3 R2. > > Hope that helps, > Lee Anne > > Lee Anne Pedersen MCP > LAN/Server Analyst > > Restructuring & Government Efficiency > DCS Delivery Team E > Ph: 780-427-2504 > [EMAIL PROTECTED] > > This communication is intended for the use of the recipient to which it > is addressed, and may contain confidential, personal and or privileged > information. Please contact us immediately if you are not the intended > recipient of this communication, and do not copy, distribute, or take > action relying on it. Any communication received in error, or subsequent > reply, should be deleted or destroyed. > > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Eagle, > Kent > Sent: Thursday, June 08, 2006 10:03 AM > To: veritas-bu@mailman.eng.auburn.edu > Subject: [Veritas-bu] NetBackup 6.0 MP2 post install errors > > Greetings, > > Has anyone encountered the following error when attempting to launch the > Administration Console after an installation of NetBackup 6.0 MP2? > "Adaptive Server Anywhere Network Server encountered a problem and > needed to close." > > Clicking "OK" in the error dialog for the error above yields another > message that states the EMM database is trying to start. It fails, and > brings up the EMM message again. Clicking OK again seems to work as the > admin console finally starts up and you can see job history. However, > there is NOTHING displayed in the topology view. > > Checking the services on the Master Server shows the "Adaptive Server > Anywhere - VERITAS_NB" service is set to automatic, but has not started, > and it's status field is blank. All NetBackup services are started with > the exception of Vault Manager. Manually starting the Server Anywhere - > VERITAS_NB service is successful. If you then close the Admin Console > and double click the icon to reopen it, the Server Anywhere - VERITAS_NB > service stops, (status is blank) and the whole process repeats. > > Environment: NetBackup 6.0 MP2 on W2K3 Compaq Proliant 8000 with 4/700 > Mhz
Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors
Thanks to all who replied. Lee Anne's suggestion did the trick. I find it a little Bizarre that the Local System account would work where a more privileged domain account wouldn't, but hey, it works! Now, does anyone know why the Vault Manager service doesn't want to stay started? Changing the credentials on the service didn't work. :-( It's not really hurting anything right now as this is a test environment, but we will be using vault in production so we need to resolve it. Besides, that big red "down" arrow on the Master server is a bit disconcerting. Thanks again, Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] -Original Message- From: Lee Anne Pedersen [mailto:[EMAIL PROTECTED] Sent: Thursday, June 08, 2006 5:55 PM To: veritas-bu@mailman.eng.auburn.edu Cc: Eagle, Kent Subject: RE: [Veritas-bu] NetBackup 6.0 MP2 post install errors I had a similar problem with ASA repeatedly crashing. When I called Veritas, their first question was 'is the service running under a domain account or local system?' As mine was running with my standard Veritas domain account, he recommended I change it to local system. Haven't had a crash since! Mine was a clean install of NBU 6.0 plus MP2 on W2K3 R2. Hope that helps, Lee Anne Lee Anne Pedersen MCP LAN/Server Analyst Restructuring & Government Efficiency DCS Delivery Team E Ph: 780-427-2504 [EMAIL PROTECTED] This communication is intended for the use of the recipient to which it is addressed, and may contain confidential, personal and or privileged information. Please contact us immediately if you are not the intended recipient of this communication, and do not copy, distribute, or take action relying on it. Any communication received in error, or subsequent reply, should be deleted or destroyed. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eagle, Kent Sent: Thursday, June 08, 2006 10:03 AM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] NetBackup 6.0 MP2 post install errors Greetings, Has anyone encountered the following error when attempting to launch the Administration Console after an installation of NetBackup 6.0 MP2? "Adaptive Server Anywhere Network Server encountered a problem and needed to close." Clicking "OK" in the error dialog for the error above yields another message that states the EMM database is trying to start. It fails, and brings up the EMM message again. Clicking OK again seems to work as the admin console finally starts up and you can see job history. However, there is NOTHING displayed in the topology view. Checking the services on the Master Server shows the "Adaptive Server Anywhere - VERITAS_NB" service is set to automatic, but has not started, and it's status field is blank. All NetBackup services are started with the exception of Vault Manager. Manually starting the Server Anywhere - VERITAS_NB service is successful. If you then close the Admin Console and double click the icon to reopen it, the Server Anywhere - VERITAS_NB service stops, (status is blank) and the whole process repeats. Environment: NetBackup 6.0 MP2 on W2K3 Compaq Proliant 8000 with 4/700 Mhz Xeon processors, 3 Gigs RAM. ADIC s24 with 2 SCSI SDLT drives. All firmware, drivers, microcode, and patches are up to date. NetBackup 5.1 MP3 was uninstalled from this machine. It was rebooted, and any remaining references to NetBackup were removed from the file system prior to the install. Thanks, Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Restoring Windows shared folders
Tony, The Share itself is more an object or property of Active Directory than a file attribute. As long as the share properties (share name, path, etc.) and permissions have remained the same, you'll get the folder back, including any NTFS references to it being shared, when you do your restore. If the share has been deleted from Active Directory your restore will only yield a folder. Does this help? Regards, Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] NetBackup 6.0 MP2 post install errors
Greetings, Has anyone encountered the following error when attempting to launch the Administration Console after an installation of NetBackup 6.0 MP2? "Adaptive Server Anywhere Network Server encountered a problem and needed to close." Clicking "OK" in the error dialog for the error above yields another message that states the EMM database is trying to start. It fails, and brings up the EMM message again. Clicking OK again seems to work as the admin console finally starts up and you can see job history. However, there is NOTHING displayed in the topology view. Checking the services on the Master Server shows the "Adaptive Server Anywhere - VERITAS_NB" service is set to automatic, but has not started, and it's status field is blank. All NetBackup services are started with the exception of Vault Manager. Manually starting the Server Anywhere - VERITAS_NB service is successful. If you then close the Admin Console and double click the icon to reopen it, the Server Anywhere - VERITAS_NB service stops, (status is blank) and the whole process repeats. Environment: NetBackup 6.0 MP2 on W2K3 Compaq Proliant 8000 with 4/700 Mhz Xeon processors, 3 Gigs RAM. ADIC s24 with 2 SCSI SDLT drives. All firmware, drivers, microcode, and patches are up to date. NetBackup 5.1 MP3 was uninstalled from this machine. It was rebooted, and any remaining references to NetBackup were removed from the file system prior to the install. Thanks, Kent Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] re: ADIC i2000 Scaler Robot and LTO3 Drives
Hi Diane, We have an i2000, but have not installed an expansion cabinet yet, which it sounds like you have. My suggestion would be to check the ADIC console in partition view to see if the partitioning for the slots in the extended area you’re trying to use for NetBackup are defined correctly. BTW – Have you called ADIC about this yet? We’ve received EXCELLENT turnaround from them on the few issues we’ve had… Good luck, Kent C. Eagle Wilmington Trust Company Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on.
[Veritas-bu] RE: Veritas-bu digest, Vol 1 #4996 - 5 msgs
From: Eagle, Kent Sent: Thursday, March 23, 2006 1:36 PM To: 'veritas-bu@mailman.eng.auburn.edu' Subject: RE: Veritas-bu digest, Vol 1 #4996 - 5 msgs Is the machine/policy type the same when you specify the servers for source/destination in BAR? Re: exchange, sql, NT? If it's set wrong, you won't see that dataset (e.g. you won't see Exchange message stores if it's set to SQL). Good luck, Kent C. Eagle Systems Engineer, MCP, MCSE -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, March 23, 2006 1:08 PM To: veritas-bu@mailman.eng.auburn.edu Subject: Veritas-bu digest, Vol 1 #4996 - 5 msgs Send Veritas-bu mailing list submissions to veritas-bu@mailman.eng.auburn.edu To subscribe or unsubscribe via the World Wide Web, visit http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu or, via email, send a message with subject or body 'help' to [EMAIL PROTECTED] You can reach the person managing the list at [EMAIL PROTECTED] When replying, please edit your Subject line so it is more specific than "Re: Contents of Veritas-bu digest..." Today's Topics: 1. Novel backups - where is the data? (Bobby R Windle) --__--__-- Message: 1 To: veritas-bu@mailman.eng.auburn.edu From: Bobby R Windle <[EMAIL PROTECTED]> Date: Thu, 23 Mar 2006 11:34:30 -0500 Subject: [Veritas-bu] Novel backups - where is the data? This is a multipart message in MIME format. --=_alternative 005AFA1C8525713A_= Content-Type: text/plain; charset="US-ASCII" We are backing up Novel servers. Clustered, using Targeted backups. Running 6.5 sp2. Problem is on one of my volumes that has been backing up for 4 years, suddenly I can not browse through the restore Gui and see anything under one particular volume going back 1 year. No problems with any other volumes just this one. Other volumes failed over to this Server backup fine too. Seems to be either volume or may be Veritas problem! Not sure. All server volumes are backed up with same policy. The Novel servers are all running the same NLM's and SP. Any ideas on why I can not see the data for restore. Running Solaris 10 Master & Media servers. Under Netbackup Enterprise Server 5.1 mp4. Bobby Windle ( Data backup & Recovery ) W.L. Gore & associates, Inc. [EMAIL PROTECTED] cell : (302) 588-7374 (preferred) office: (302) 292-4026 --=_alternative 005AFA1C8525713A_= Content-Type: text/html; charset="US-ASCII" Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Backing up EMC Centera with NB 6.x Windows Master server?
Is anyone using NetBackup 6.x on Windows to back up an EMC Centera? I can only find vague references indicating it requires NDMP, on which I also can't find any info. Allegedly, some release of NB 6.x will have specific hooks/extensions for Centera? Thank you, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Identifying vault duplication tapes
NB 5.1 MP3 W2K Master & Media servers. I've got a couple clients that write their primary copy to disk. There are a couple different policies that do this. We've got an early am off-site requirement that precludes waiting until we run our am vault eject profiles to do the duplication. So, what we've done is create a policy that calls for/runs a vault profile that runs the duplication from disk to tape. It is scheduled to ensure it will run after the jobs that write to disk have completed. We will be keeping the tapes off site longer than the job history is maintained in the activity monitor. The issue I've identified is that since the policy does not write to the tape (it's the vault process that actually writes to tape), the recovery report does not show what tape was used for the policy/client. The duplication job will show the tape(s) used in the activity monitor until they roll off. I thought to narrow it down by using a unique volume pool for those jobs, but it still wouldn't identify what tape you needed for a specific policy client, and if we increase the number of policies/clients being backed up to disk in this manner, the unique pool method would be too much to sort through. My question is: How can we generate a report to be included with the off-site tapes to identify the tapes created by the duplication process as described above? Thanks, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] NetBackup 6.x Minimum hardware recomendations
Greetings, Has anyone encountered a document for NetBackup 6.x that indicates Minimum or recomended server hardware for Windows 2003 Master/Media servers? I understand "your mileage may vary" based on environment, data size, etc.; but there have to be at least some minimum guidelines so I can push this purchase through the budgetary process! Thanks, Kent Eagle [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Duplication job killing NB Catalog job
Greetings, Windoze 2K3 Master & 2 Media servers, NetBackup 5.1MP3 SSO, ADIC I2000 fiber LTO2. I have 2 interrelated questions: 1. We have 2 clients being backed up to the same DSU. The clients reside in independent policies, but are often running concurrently, for at least part of their active time. We have a duplication job we've set up as a vault profile to duplicate the images to tapes. The profile is currently being launched manually by an operator when they see both jobs have completed. I would like to automate this process, but can't find any verbose notes on bpend_notify.bat, which I think will do what I want? (P.S. - Windoze isn't my choice: I'm fairly familiar with batch files & not afraid of the CLI ;-) 2. Other backups are running and completing while the process above is transpiring. We've noticed that if all other jobs but the duplication process have completed, NetBackup will attempt to run a catalog backup. This results in a failure of the catalog backup with a "124" error which says the one of directories was not available for backup. My guess is it's one of the Master Servers catalog paths as it's still running the duplication process. Manually running the catalog after this scenario is always successful. If the duplication process and all other jobs have completed the catalog backup is always successful. Is there a way to have NetBackup treat the duplication step like a regular backup job so it will not attempt a catalog backup during the dup? I can't figure out why NB thinks the schema is quiesed when this process is still running? We could try to script it to run after the duplication process, but the duplication process wouldn't necessarily always be the last job to run (due to growth, we might have other backups still running after duplication has completed). Thank you, Kent C. Eagle Wilmington Trust Company Systems Engineer, MCP, MCSE Tech Services / SMSS [EMAIL PROTECTED] Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] re: Version information after FP9 Upgrade
> Isamar Maia wrote, in part: > >I just upgraded my Windows NBU 4.5 Datacenter client with FP9 patch. > >... The problem is that when I open "Help->About", it is still > >showing FP6 instead of FP9. >From a command prompt, in the "Install path\VERITAS\NetBackup\bin\admincmd" directory (That's windows. Use the usr path for unix) on any machine with the client installed, run the following command (Note: the current account/machine has to have rights)- Bpgetconfig -s "servername" It will generate some usefull output. Down near the bottom of the output you should find something that looks similar to the following in which you get definitive rev. levels. The first number in quotes is the base version. The second number in quotes is the patch level. Client of "Media server it's being backed up by" PC, WindowsNT 5.1.0 NetBackup "5.1" "51" C:\Program Files\VERITAS\NetBackup\bin Windows2000 5 Kent C. Eagle Wilmington Trust Company Systems Engineer, MCP, MCSE Tech Services / SMSS Business hours 7:00am-4:00pm EST (302)-636-6137 [EMAIL PROTECTED] *** Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. *** ~~ ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
RE: [Veritas-bu] error code 134
Hi Frank, I don't think you have yet stated what NB version you're on or what OS you're using? We experienced jobs failing with 134's instead of 196's after upgrading our Master & Media servers to 5.1 MP2 on Win2K. The issue was fixed by upgrading to 5.1 MP3(It also fixed exit status 41 errors we were getting when backing up servers that were running Legato Diskxtender). You'll probably want to upgrade straight to 5.1 MP3A, to fix the Java vulnerability, if this applies to you. Good luck, Kent C. Eagle Systems Engineer, MCP, MCSE Tech Services / SMSS --__--__-- Message: 6 Subject: RE: [Veritas-bu] error code 134 Date: Wed, 2 Nov 2005 19:36:09 -0800 From: "Rockey Reed" <[EMAIL PROTECTED]> To: "Penny Carr" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>, The 134 error can be reduced if not eliminated by ensuring the shared memory of the NBU server is set properly. Also, you may notice 134 when there is no storage unit readily available, meaning in use by another backup/restore job when the backup starts; however, this should go away when the resource becomes available. I have noticed that the if the job opens without a resource available and then the start window closes before the resource becomes available you will get the 134 error instead of the expected 196. HTH Thanks, Rockey J. Reed Sr. Solutions Specialist Consulting Services Symantec Corporation www.symantec.com - Office: 936.273.5021 Mobile: 832.567.0057 Fax: 214.722.0248 Email: [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Penny Carr Sent: Wednesday, November 02, 2005 2:29 PM To: [EMAIL PROTECTED]; [EMAIL PROTECTED]; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] error code 134 You only use that parameter for 3.4. Once 4.5 FP3 came out that parameter is no longer valid. Penelope -Original Message- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: Wooten, FH Frank (3934) @ IS <[EMAIL PROTECTED]>; veritas-bu@mailman.eng.auburn.edu Sent: Wed Nov 02 13:37:28 2005 Subject: RE: [Veritas-bu] error code 134 Put a touch file named DISABLE_RESOURCES_BUSY in /usr/openv/volmgr and kick all the NB services.. It will stop logging it.. _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wooten, FH Frank (3934) @ IS Sent: Wednesday, November 02, 2005 1:23 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] error code 134 This is about to drive me crazy so hopefully someone has seen this before. We are getting error code 134 (unable to process request because the server resources are busy). I cannot tell if this is the server or the network. Any help is greatly appreciated. Thanks Frank Frank Wooten E-mail Server Group L-3 Integrated Systems 903-457-3934 *** Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. *** ~~ ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu