Re: [Veritas-bu] KMS issues in SSO environment?!

2010-03-05 Thread Eagle, Kent
Judy,

 

Thank you for your reply.

I am confused. The doc I referenced does not appear to contain anything
that states "Solaris only"?

Can you please provide a link, document#, or Etrack# for the other doc
you referenced?

 

Thanks,

Kent

 

From: judy_hinchcli...@administaff.com
[mailto:judy_hinchcli...@administaff.com] 
Sent: Thursday, March 04, 2010 6:59 PM
To: adam...@medsch.ucsf.edu; Eagle, Kent;
veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] KMS issues in SSO environment?!

 

The bottom of the doc says for Solaris only.

 

There is another doc that says on windows servers if you try to do two
encrypted restores at the same time they will fail.. work around is to
only do one restore at a time.

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Adams,
Dwayne
Sent: Thursday, March 04, 2010 5:47 PM
To: Eagle, Kent; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] KMS issues in SSO environment?!

 

Kent,

 

I am planning for KMS now in my SSO environment.  I am very interested
in anything that your find out on this.  Does this issue occur in all
KMS + SSO installations?

 

Thanks

 

Dwayne Adams

 



From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Eagle,
Kent
Sent: Thursday, March 04, 2010 5:59 AM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] KMS issues in SSO environment?!

 

Greetings,

 

We are running NBU 6.5.3.1 with a Quantum (ADIC) i2000 Scalar library.
We currently have a bunch of LTO2 drives, but want to switch to LTO4 and
get rid of our inline encryption appliances. We know about QEKM and
QSKM, but are trying to go with a more vendor neutral solution. Also, an
i500 or another i2000 library just to enable a built in feature of LTO4
is going to be a tuff sell to the bean counters. L

 

In doing my research, I discovered that there is an issue with status 83
errors if you try to use KSM in an SSO environment. There are scant few
technotes, etc.., but once you get deeper into the support matrix,
people seem to know about it.

 

Etrack #1765730 (Document ID #329579) indicates that it will be fixed in
6.5.6, which has not been posted for download yet.

I can find no indication that NBU 7.x has this problem, or that it has
been fixed. Having lived through all of the major upgrades, I know that
support will be focused on 7.x problems before 6.x problems see
daylight. At least that's the way it was from 3 to 4, 4 to 5, and 5 to
6.

 

Has anyone received an engineering binary to address this, or were you
able to wrangle more info out of Symnatec? Are you successfully running
KSM right now in an SSO environment? I'd love to hear of any and all
experiences, both negative (and hopefully) positive.

 

P.S. - Yes, we've tested software based encryption; and the overhead was
so great in our environment (plus the hit we took on compression) that
it just isn't feasible.

 

 

Thanks,

Kent




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[Veritas-bu] KMS issues in SSO environment?!

2010-03-04 Thread Eagle, Kent
Greetings,

 

We are running NBU 6.5.3.1 with a Quantum (ADIC) i2000 Scalar library.
We currently have a bunch of LTO2 drives, but want to switch to LTO4 and
get rid of our inline encryption appliances. We know about QEKM and
QSKM, but are trying to go with a more vendor neutral solution. Also, an
i500 or another i2000 library just to enable a built in feature of LTO4
is going to be a tuff sell to the bean counters. L

 

In doing my research, I discovered that there is an issue with status 83
errors if you try to use KSM in an SSO environment. There are scant few
technotes, etc.., but once you get deeper into the support matrix,
people seem to know about it.

 

Etrack #1765730 (Document ID #329579) indicates that it will be fixed in
6.5.6, which has not been posted for download yet.

I can find no indication that NBU 7.x has this problem, or that it has
been fixed. Having lived through all of the major upgrades, I know that
support will be focused on 7.x problems before 6.x problems see
daylight. At least that's the way it was from 3 to 4, 4 to 5, and 5 to
6.

 

Has anyone received an engineering binary to address this, or were you
able to wrangle more info out of Symnatec? Are you successfully running
KSM right now in an SSO environment? I'd love to hear of any and all
experiences, both negative (and hopefully) positive.

 

P.S. - Yes, we've tested software based encryption; and the overhead was
so great in our environment (plus the hit we took on compression) that
it just isn't feasible.

 

 

Thanks,

Kent




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Re: [Veritas-bu] Which is Best for My NetBackup Master - 32

2009-07-17 Thread Eagle, Kent
Ed,

 

I think you misunderstood.

"The next thing you should do is determine where your pagefile is
located on physical drives. Ideally it should be local (not on a SAN
drive) and should not exist on the same physical drive as the operating
system. An exception to this could be if you have raid on the local
disk."

 

 

What I meant to convey is that if you have 2 physical disks and one is
C: and one is D:, and the OS is installed on C:, you'd want your
pagefile on D:

 

The reference to an array was meant to reference the fact that, as an
example, if you have 5 disk in a RAID 5 array, and C: and D: were both
on that array, it wouldn't matter which logical volume the pagefile
resided on. The same would hold true for a mirrored pair.

 

That is what I meant by "An exception..."

 

 

-Kent

 

From: Ed Wilts [mailto:ewi...@ewilts.org] 
Sent: Friday, July 17, 2009 10:51 AM
To: Eagle, Kent
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Which is Best for My NetBackup Master - 32

 

On Fri, Jul 17, 2009 at 9:04 AM, Eagle, Kent
 wrote:

Avoid putting a page file on a fault-tolerant drive, such as a mirrored
volume or a RAID-5 volume. Page files do not need fault-tolerance, and
some fault-tolerant systems suffer from slow data writes because they
write data to multiple locations.


This is crazy!  If you have a hardware failure on a disk that hosts the
pagefile, you *will* crash.  You obviously want a decent raid
controller, but there's no way I'd avoid a hardware-mirrored volume just
for performance.

If your access to the page file is that high that you are saturating a
mirrored disk, then you've got major memory constraint issues to deal
with.  Fault tolerance is the least of your problems.

Disks do exactly 3 things:  
1.  They read
2.  They write
3.  They fail

.../Ed 

Ed Wilts, RHCE, BCFP, BCSD, SCSP, SCSE 
ewi...@ewilts.org




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Re: [Veritas-bu] Which is Best for My NetBackup Master - 32

2009-07-17 Thread Eagle, Kent
Karthikeyan,

An easy thing to do is to look at the performance tab of Task Manager
during a time of heavy usage.
There you will get an idea of how the cpu load is distributed, and what
your memory utilization looks like. It's just a snapshot in time, but
it's a good place to start. If you want more data, you can use Perfmon.

The next thing you should do is determine where your pagefile is located
on physical drives. Ideally it should be local (not on a SAN drive) and
should not exist on the same physical drive as the operating system. An
exception to this could be if you have raid on the local disk.

Next look at the size and settings of the pagefile. You may want to play
with this setting a little to find out how it behaves in your
environment. One setting to test is to reduce the pagefile size to
something small enough that it is just big enough to hold dumps created
when something goes wrong. Set this to be static. That is, the maximum
and minimum size for the pagefile are the same number. If the pagefile
was originally set to be dynamic (different maximum or minimum sizes),
you may want to first delete the pagefile, reboot, and defrag before
creating the new static pagefile. This could potentially assist in
making the pagefile more contiguous on disk.

After each modification, check performance in Task Manager during the
same period of heavy usage and see if the sustained memory utilization
has increased with the modified pagefile parameters.

I've included an excerpt from the Windows 2003 Server help. Some of the
information agrees with what I wrote above, and some may appear to
contradict. My recommendations are based on various experiences in my
environment. As always, "Your mileage may vary". Only testing will
reveal what is best in your environment.


Good luck,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS

"Managing computer memory
When your computer is running low on RAM and more is needed immediately,
Windows uses hard drive space to simulate system RAM. This is known as
virtual memory, and is often called the paging file. The paging file is
similar to the UNIX swapfile. The default size of the virtual memory
page file (named pagefile.sys) created during installation is 1.5 times
the amount of RAM on your computer.

You can optimize virtual memory use by dividing the space between
multiple drives and removing it from slower or heavily accessed drives.
To best optimize your virtual memory space, divide it among as many
physical hard drives as possible. When selecting drives, keep the
following guidelines in mind:

Try to avoid having a page file on the same drive as the system files. 
Avoid putting a page file on a fault-tolerant drive, such as a mirrored
volume or a RAID-5 volume. Page files do not need fault-tolerance, and
some fault-tolerant systems suffer from slow data writes because they
write data to multiple locations. 
Do not place multipage filesiles on different partitions on the same
physical disk drive. 
You can choose to optimize your computer's memory usage. If you use your
computer primarily as a workstation, rather than as a server, you can
devote more memory to your programs. Your programs will work faster and
your system cache size will be the default size that came with Windows.
If your computer is used primarily as a server, or if you use programs
that require a larger cache, you can choose to set aside more computer
memory for a larger system cache."




Message: 10
Date: Fri, 17 Jul 2009 13:41:52 +0530
From: 
Subject: Re: [Veritas-bu] Which is Best for My NetBackup Master - 32
or 64   Bit Operating System ?
To: 
Message-ID:

Content-Type: text/plain; charset="us-ascii"


Hello there,

 

Thanks a lot for your response guys !

 

My master is running in Windows 2003 32 bit operating system with 8 GB
RAM.

 

Is my master utilizing this full 8GB of RAM ? if not how can I make my
master to go ahead and use 8 GB of RAM.

 

How can know how much memory my master utilizing ?

 

Thanks,

Karthikeyan Sundaram.




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[Veritas-bu] Release date for 6.5.4?

2009-03-04 Thread Eagle, Kent
Has anyone heard anything specific regarding the release date for 6.5.4?


Kent C. Eagle
MTS Infrastructure Engineer II, MCP, MCSE



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Re: [Veritas-bu] Encrypting offsite tapes

2008-11-11 Thread Eagle, Kent
Hello Rongsheng,

I think there may also be a 4th option, though potentially more
expensive than an appliance solution if you don't already have the
hardware-

IF you have LTO4 at your primary site and you either have (or don't
need) LTO4 read capability at your offsite:

You could create a policy that calls on a vault profile that duplicates
the tape using hardware based encryption. The caveat here is you would
need to worry about EKM (Encryption Key Management) and the fact that
encrypted data doesn't compress quite the same as unencrypted data. This
could lead to slightly increased tape utilization.

FWIW: We are not currently using LTO4. We tested software based
encryption and found the system overhead and tape utilization
prohibitive. We wound up with an appliance based solution that is
actually quite fast, but short of getting off tape all together, I'm
looking forward to LTO4.

-Kent

--

Message: 18
Date: Tue, 11 Nov 2008 11:52:07 -0600
From: "Ed Wilts" <[EMAIL PROTECTED]>
Subject: Re: [Veritas-bu] Encrypting offsite tapes
To: "Rongsheng Fang" <[EMAIL PROTECTED]>
Cc: VERITAS-BU@mailman.eng.auburn.edu
Message-ID:
<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="iso-8859-1"

You have 3 separate options:

1.  Client-based encryption.  Free with 6.5 (and you may be able to get
free
licenses for 6.0 if you're under maintenance).  Adds a load to each and
every client.  From what I've heard, it's not pretty.

2.  Media-server based encryption.  Puts the load on the media servers
instead.

3.  Encryption appliance.  Not cheap, but they encrypt at wire speed
while
writing to the tape drives.   Decru, now owned by NetApp, is the current
market leader.  Brocade is also now partnering with NetApp to build the
next
generation - basically a Decru encryption appliance built into a 32-port
Brocade switch.  Not even close to cheap :-)

We chose option 3 and have Decru appliances in front of all our tape
drives.  Everything that's written to tape is automatically encrypted -
we
don't need to think about it.  NetBackup doesn't even know the data is
encrypted and doesn't care.

http://www.netapp.com/us/products/storage-security-systems/

On Tue, Nov 11, 2008 at 11:32 AM, Rongsheng Fang
<[EMAIL PROTECTED]>wrote:

> We duplicate backup images from disks/tapes to tapes weekly using
> NetBackup vault and send the tapes offsite. We have a new requirement
> for encrypting all the tapes going offsite. I understand that
> NetBackup can do the encryption while the backup is being done. My
> question is: is it possible to encrypt the images during the vault
> process (or the duplication process of the vault)? How do you
> implement the encryption in your backup environments?
>
> Our environment: NetBackup Enterprise 6.0MP4 on Solaris 10
>
> Thanks,
>
> Rongsheng
>

.../Ed


Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS


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[Veritas-bu] Status 23: socket read failed _ on 6.5.2 W2K3 Master

2008-07-31 Thread Eagle, Kent
Recently upgraded our test environment Master server from 6.0MP5 to
6.5MP2

Now receiving intermittent errors.

 

>From Job Details:

"Status 23: socket read failed" "

"7/29/2008 6:07:51 PM - Info bpdbm(pid=2812) deleted 1 expired records,
compressed 0, tir removed 0, deleted 0 expired copies

socket read failed(23)"

 

>From All Log Entries report:

"7/29/2008  6:07:52 PM  Media ServerXYZ
ClientXYZ Error  0  General
Could not build host list: database system error

 

Nothing interesting in the .evt logs during the affected timeframe.

Any ideas?

 

 

Thank you,

Kent Eagle

[EMAIL PROTECTED]

 







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Re: [Veritas-bu] bpstart_notify.bat, bpend_notify.bat, and multiple streams

2008-07-15 Thread Eagle, Kent
Upon further review, it appears PARENT_START_NOTIFY and
PARENT_END_NOTIFY are potential candidates to handle at least most of
the scenario I've described below, but I can't seem to find any sample
scripts...


-Original Message-----
From: Eagle, Kent
Sent: Tuesday, July 15, 2008 10:37 AM
To: 'veritas-bu@mailman.eng.auburn.edu'
Subject: bpstart_notify.bat, bpend_notify.bat, and multiple streams

O.k., I can find many old posts regarding bpstart_notify.bat,
bpend_notify.bat, and multiple streams; but none that are very current.

Has the issue of multiple streams and running these batch files been
rectified (triggered by the parent job, rather than the streams), or is
scripting still required? My needs are twofold:

1. I need to stop a service just once when a policy starts, and start
the service just once when it ends.
2. There are multiple policies (that must remain segregated for a
variety of reasons) that will run this command on a given client. I need
to ensure that policy B will not restart the service if Policy A still
has a running backup that requires it to be down (and vice versa). 

NBU 6.0 MP5
It's a Win2K3 environment.



Thank you,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE Tech Services / SMSS






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Re: [Veritas-bu] bpstart_notify.bat, bpend_notify.bat, and multiple streams

2008-07-15 Thread Eagle, Kent
Additional info below.

-Original Message-
From: Eagle, Kent 
Sent: Tuesday, July 15, 2008 10:37 AM
To: 'veritas-bu@mailman.eng.auburn.edu'
Subject: bpstart_notify.bat, bpend_notify.bat, and multiple streams

O.k., I can find many old posts regarding bpstart_notify.bat,
bpend_notify.bat, and multiple streams; but none that are very current.

Has the issue of multiple streams and running these batch files been
rectified (triggered by the parent job, rather than the streams), or is
scripting still required? My needs are twofold:

1. I need to stop a service just once when a policy starts, and start
the service just once when it ends.
2. There are multiple policies (that must remain segregated for a
variety of reasons) that will run this command on a given client. I need
to ensure that policy B will not restart the service if Policy A still
has a running backup that requires it to be down (and vice versa). 

NBU 6.0 MP5
It's a Win2K3 environment.



Thank you,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS






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[Veritas-bu] bpstart_notify.bat, bpend_notify.bat, and multiple streams

2008-07-15 Thread Eagle, Kent
O.k., I can find many old posts regarding bpstart_notify.bat,
bpend_notify.bat, and multiple streams; but none that are very current.

Has the issue of multiple streams and running these batch files been
rectified (triggered by the parent job, rather than the streams), or is
scripting still required? My needs are twofold:

1. I need to stop a service just once when a policy starts, and start
the service just once when it ends.
2. There are multiple policies (that must remain segregated for a
variety of reasons) that will run this command on a given client. I need
to ensure that policy B will not restart the service if Policy A still
has a running backup that requires it to be down (and vice versa). 

It's a Win2K3 environment.



Thank you,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS






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[Veritas-bu] Aptare SC on VM?

2008-06-25 Thread Eagle, Kent
Anyone running Aptare storage Console on a Windows 2K3 VM guest?
I'm trying to avoid bogging down an existing machine with yet another
app, and certainly trying to avoid (GASP!) hitting the budget!  ;-)

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS
 






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Re: [Veritas-bu] A cautionary tale about media vendors (cont'd).

2008-04-10 Thread Eagle, Kent

Back in the bad old DLT IV days -

We had a media vendor beating down our door; touting low cost media, and
offering to buy our old media, sell us used, or both. They too claimed
that they would destroy all the old data via a multi-step process, while
maintaining a comprehensive "chain of custody" for all our old media. I
wasn't sold on the idea, and didn't want to buy used.

They kept cold calling and emailing until they got around me; and they
finally came in with a price so low on "new media" that management said
that even though I had purchasing authority in the past (no problems
with media or vendor), they were going to try these guys. I said that
was fine, as long as it was NEW MEDIA. I even called the vendor's sales
weenie beforehand, and let him know that the purchase of this media was
time sensitive,(don't you LOVE "Just in Time" inventories?) and that
they had just one shot to "get it right".

Our shipment arrived, and some of the tapes looked like they'd been
through a coffee grinder. There were even post-it notes and permanent
marker writing on some of the tapes indicating their vol-ser's and
contents, etc! All the seals on the tape cases were broken, and worn.
NOT ONE of the tapes was new. I checked the tapes and, you guessed it,
the original customer's data was still on them!

I called the vendor's sales weenie and gave him an ear full! He was far
less than apologetic, and didn't seem to have the good sense to at least
pretend to be embarrassed. He stated they were using a new supplier and
decided to try them on our order. When I asked why they didn't catch the
fact that they were used at their office he stated they were dropped
shipped to us without ever going through the parent company first! Nice
way to handle a brand new, cautious account...

Needless to say, I didn't again, haven't since, and won't ever use that
vendor for anything I have purchasing authority for! E-V-E-R!!!

Thanks again MP!
At least my experience with you made for a good war story...


Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS






Visit our website at www.wilmingtontrust.com

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Re: [Veritas-bu] Bpexpdate Issue

2007-12-19 Thread Eagle, Kent
Daniel/Justin,

I know in 6.x all the databases are supposed to be on the master, but...
Be sure to run the command(s) from the media server that wrote the tape.
That should do the trick.


Let us know how you fare,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS


Message: 5
Date: Wed, 19 Dec 2007 06:27:41 -0500 (EST)
From: Justin Piszcz <[EMAIL PROTECTED]>
Subject: Re: [Veritas-bu] Bpexpdate Issue
To: "Jimenez, Daniel" <[EMAIL PROTECTED]>
Cc: veritas-bu@mailman.eng.auburn.edu
Message-ID: <[EMAIL PROTECTED]>
Content-Type: TEXT/PLAIN; charset=US-ASCII; format=flowed



On Tue, 18 Dec 2007, Jimenez, Daniel wrote:

> Hey guys
>
>
>
> I have a tape that no longer has valid images but shows up as a daily 
> tape with an assigned date in Netbackup. I attempted to bpexpdate the 
> tape but it comes back with "requested media id was not found in NB 
> media database and/or MM volume database". I attempted to change the 
> volume pool but it comes back with "change pool of xx failed: 
> cannot change volume pool for assigned volumes (91)". There is a 
> command that I found online "bpexpdate -ev  -d 0 -force 
> -host " and would like to know if this command would 
> work on Netbackup 5.1 MP? Any assistance would be appreciated, thanks.
>
> Daniel Jimenez
> Data Protection Team
>
>
>
>
>
>

Try  bpexpdate -deassignempty - note though this should only be used as
a 
last resort as it can make the images/catalog out of sync for the images

on that tape ID.

Justin.






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Re: [Veritas-bu] Tapeless backup environments

2007-10-19 Thread Eagle, Kent
Jeff,

The mix was deliberate. Please re-read my post & it should become
evident as to why. There was no implication that someone stated they had
experienced data loss.

In fact, nothing in my post is really speaking to dedupe or data loss.
It's about the posts themselves...

- Kent
 

-Original Message-
From: Jeff Lightner [mailto:[EMAIL PROTECTED] 
Sent: Friday, October 19, 2007 12:36 PM
To: Eagle, Kent; Curtis Preston; veritas-bu@mailman.eng.auburn.edu
Cc: [EMAIL PROTECTED]
Subject: RE: [Veritas-bu] Tapeless backup environments

Not an attack - just a question:  Did someone in this thread say they
HAD experienced data loss due to deduplication?   If so I missed it.

You mixed comments about another thread in here and I *think* you're
saying something about someone's experience with 10GigE rather than
deduplication.  Your post could be misread to say someone had in fact
had such a data loss and posted it here.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eagle,
Kent
Sent: Friday, October 19, 2007 12:08 PM
To: Curtis Preston; veritas-bu@mailman.eng.auburn.edu
Cc: [EMAIL PROTECTED]
Subject: Re: [Veritas-bu] Tapeless backup environments

O.k., at the risk of seeming like "I wrote more than you, therefore I
must be right"...

2nd. (and last) post on this -

My first point was that you quoted a "Wikipedia" article as a source.
For me, it really had nothing to do with the subject matter. They have a
disclaimer as to the validity of anything on there, and for good reason:
Anyone can post anything on there, about anything, containing anything.
It might be right, it might be wrong. I would be far more inclined to
trust, or quote an industry consortium, or even a vendors test results
page than "Wikipedia".

As long as were throwing credentials around, I might as well mention: As
a former scientist, and statistician, and current engineer, I fully
understand what empirical research is. It INCLUDES math. It is the
actual testing and the statistics of that testing. FWIW: I was trained
in this and FMEA (Failure Modes Effects Analysis) by the gentleman who
ran the Reliability and Maintainability program for Boeing's Saturn and
Apollo space programs, as well as their VERTOL and fixed wing programs.

I can see where my second point could have easily been misinterpreted.
Apologies to anyone led astray. What I meant was that the posts made by
"Bob944" seemed to me to be supported by cited facts, and denoted
personal experiences. He's not pointing to something he previously
authored as proof that information is fact. I've only seen him reference
previous posts for the purposes of levelset. To be fair, I haven't read
any of your blog postings, only your posts in this forum. More on that
below. And yes; an "Industry Pundit, Author, SME", or whomever, quoting
"Wikipedia" as a source does tend to dilute credibility, in my mind.
It's not a personal attack, just my personal position on the issue.


The part below has me confused where you say " No, because I never said
those words or anything like them in my article." Since I never
mentioned anything about any articles... All my comments are in regard
you your posts on this forum, in which you did say that. ">Wouldn't THAT
be saying that up until that point, YOU
>WERE SAYING "that no matter what the entire world is saying -- no
matter
>what the numbers are, you're not going to accept..."
This was your text, no?


Obviously there's nothing wrong with admitting you're wrong. What I was
pointing out was that it appears duplicitous to make the comment above
and then state you're probably going to post a retraction in your blog
based one users experience. I'm referring to the 10 GbE thread where one
user reported stellar throughput, which contradicted a contrived
theoretical maximum, and several reports of ho-hum throughput.
" 7500 MB/s!  That's the most impressive numbers I've ever seen by FAR.
I may have to take back my "10 GbE is a Lie!" blog post, and I'd be
happy to do so."
This was your text, no?
So one could easily conclude that a position was taken (and published)
on this topic without sufficient testing or research (the related
SunSolve and other articles were already out there before these posts
were made).


You said: "Remember also that these posts are often done on my own time
late at night, etc.  I never claimed to be perfect."
True, but you do cite that you are an author of books on the subject,
author of a blog on the subject, and work for one of the largest
industry resources. Indeed the " VP Data Protection". You can see how
maybe a newbie might assume a post as gospel with the barrage of
credentials? Would they not be disappointed to learn they need to check
the timestamp of a post before lendi

Re: [Veritas-bu] Tapeless backup environments

2007-10-19 Thread Eagle, Kent
O.k., at the risk of seeming like "I wrote more than you, therefore I
must be right"...

2nd. (and last) post on this -

My first point was that you quoted a "Wikipedia" article as a source.
For me, it really had nothing to do with the subject matter. They have a
disclaimer as to the validity of anything on there, and for good reason:
Anyone can post anything on there, about anything, containing anything.
It might be right, it might be wrong. I would be far more inclined to
trust, or quote an industry consortium, or even a vendors test results
page than "Wikipedia".

As long as were throwing credentials around, I might as well mention: As
a former scientist, and statistician, and current engineer, I fully
understand what empirical research is. It INCLUDES math. It is the
actual testing and the statistics of that testing. FWIW: I was trained
in this and FMEA (Failure Modes Effects Analysis) by the gentleman who
ran the Reliability and Maintainability program for Boeing's Saturn and
Apollo space programs, as well as their VERTOL and fixed wing programs.

I can see where my second point could have easily been misinterpreted.
Apologies to anyone led astray. What I meant was that the posts made by
"Bob944" seemed to me to be supported by cited facts, and denoted
personal experiences. He's not pointing to something he previously
authored as proof that information is fact. I've only seen him reference
previous posts for the purposes of levelset. To be fair, I haven't read
any of your blog postings, only your posts in this forum. More on that
below. And yes; an "Industry Pundit, Author, SME", or whomever, quoting
"Wikipedia" as a source does tend to dilute credibility, in my mind.
It's not a personal attack, just my personal position on the issue.


The part below has me confused where you say " No, because I never said
those words or anything like them in my article." Since I never
mentioned anything about any articles... All my comments are in regard
you your posts on this forum, in which you did say that. ">Wouldn't THAT
be saying that up until that point, YOU
>WERE SAYING "that no matter what the entire world is saying -- no
matter
>what the numbers are, you're not going to accept..."
This was your text, no?


Obviously there's nothing wrong with admitting you're wrong. What I was
pointing out was that it appears duplicitous to make the comment above
and then state you're probably going to post a retraction in your blog
based one users experience. I'm referring to the 10 GbE thread where one
user reported stellar throughput, which contradicted a contrived
theoretical maximum, and several reports of ho-hum throughput.
" 7500 MB/s!  That's the most impressive numbers I've ever seen by FAR.
I may have to take back my "10 GbE is a Lie!" blog post, and I'd be
happy to do so."
This was your text, no?
So one could easily conclude that a position was taken (and published)
on this topic without sufficient testing or research (the related
SunSolve and other articles were already out there before these posts
were made).


You said: "Remember also that these posts are often done on my own time
late at night, etc.  I never claimed to be perfect."
True, but you do cite that you are an author of books on the subject,
author of a blog on the subject, and work for one of the largest
industry resources. Indeed the " VP Data Protection". You can see how
maybe a newbie might assume a post as gospel with the barrage of
credentials? Would they not be disappointed to learn they need to check
the timestamp of a post before lending any credence to it's contents?
;-)


You said: " I don't think you'll find that to be a problem.  I'm an
in-the-trenches guy, who has sat in front of many a tape drive, tape
library, and backup GUI in my 14 years in this space.  I actually cut my
teeth right down
the road from you as the backup guy at MBNA.  (I lived in Newark, DE,
and you were my bank.)"

I'm not sure what you meant to imply by all this? If tenure with backup
is an issue, than I would suggest you really don't have all that much
time "in this space", relative to my experience anyway. I had been
working with various forms of backup for that long before MBNA even had
a Data Center in DE. Why would it be necessary to point out that you
were in the same geographic locale, or used the services of my employer?
I've never made mention of my employer, or even implied that any of my
statements represented any opinion or position of theirs? I find this
statement, well, bizarre...


Maybe I will attend the class after all. I'm beginning to think I'll be
entertained.

End transmission.

Regards,
Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS


-Original Mes

Re: [Veritas-bu] Tapeless backup environments

2007-10-18 Thread Eagle, Kent
Sorry, but I just can't keep from jumping in at this point.
Not taking either side, but...

Are you seriously suggesting that a quote from "Wikipedia" constitutes
empirical scientific research? I could place a posting on there that
either concurs with, or totally rejects the position of that posting;
and someone else would come along and claim it as gospel.

I would be the first to admit that "bob944" has made more than a few
posts that have "pushed my chair back a couple inches", but at least
they made me THINK!

Saying
" This is the part where I believe you've made your mind up already.
You're saying that no matter what the entire world is saying -- no
matter what the numbers are, you're not going to accept hash-based
de-dupe.  Fine!  That's why there are vendors that don't use hashes to
de-dupe data.  Buy one of those instead."
Is pretty gutsy since you have another post within the past few days
stating you're ready to RETRACT what you already blogged on this, or
blogged on that. Wouldn't THAT be saying that up until that point, YOU
WERE SAYING "that no matter what the entire world is saying -- no matter
what the numbers are, you're not going to accept..."

If I am asked to restore something for the CEO, and can't, it won't
matter a hill of beans what all the theory was and what the odds were. I
either can, or I can't. I'll be accountable for that result, and why I
got it. As someone so accurately posted recently: We're in the recovery
business, not the restore business.

I would thing that almost everyone on this forum does some kind of pilot
before rolling something out into production.

I hope I'm wrong. I love to learn. I'm actually signed up for one of
your classes next week. But, if quoting everyone else's
posts/blogs/Wikipedia entries, etc. without backing up re-posting them
with empirical evidence or firsthand testing is your program agenda, I
will skip the engagement...

BTW - You "Tilt at Windmills" (Don Quixote), you don't chase them.  ;-)

Take care,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS


---
Message: 1
Date: Thu, 18 Oct 2007 04:06:52 -0400
From: "Curtis Preston" <[EMAIL PROTECTED]>
Subject: Re: [Veritas-bu] Tapeless backup environments?
To: <[EMAIL PROTECTED]>, 
Message-ID:

<[EMAIL PROTECTED]>
Content-Type: text/plain;   charset="US-ASCII"

At the risk of chasing windmills, I will continue to try to have this
discussion, although it appears to me that you're already made up your
mind.  I again say that no one is saying that hash collisions can't
happen.  We are simply saying that the odds of them happening are
astromically less than having an undetected/uncorrected bit error on
tape.  And I believe that the math that I use in my blog post
illustrates this.

I said:
> As promised, I looked into applying the Birthday Paradox
> logic to de-duplication.  I blogged about my results here:
> 
> http://www.backupcentral.com/content/view/145/47/
> 
> Long and short of it: If you've got less than 95 Exabytes of
> data, I think you'll be OK.

Bob944 said:
>>One of us still doesn't understand this. :-)

Got that right. :-)

>>Your blog raises a red herring in misunderstanding or misrepresenting 
>>the applicability of Birthday Paradox.

I completely disagree.  If you read the Birthday Paradox entry on
Wikipedia, it specifically explains how the Birthday Paradox applies in
this case.  All the BP says is that the odds of a "clash" (i.e. a
birthday match or a hash collision) in an environment increase with the
number of elements in the set, and that the odds increase faster than
you think:

* The odds of two people in the same room having the same birthday 
  increase with the number of people in the room.  If there are only
  two people in the room, those odds will be roughly 1 in 365, or .27% 
  (leap year aside).  If there are 23 people in the room, 
  the odds are 50%.
  
* The odds of two DIFFERENT blocks having the same hash (i.e. a
  hash collision) increase with the number of blocks in the data set
  If there are two blocks in the set, the odds are 1 in 2^160.
  If there are less than 12.7 quintillion blocks in the data set,
  the odds don't show up in a percentage calculated out to 50 decimal
  places.  As soon as you have more than 12.7 quintillion blocks, the
  odds at least register in 50 decimal places, but are still really 
  small.  And to get 12.7 quintillion blocks, you need to store at
  least 95 Exabytes of data.

>The number of possible values in
>BP is 366; there is no data reduction in it, no key values.  An 
>algorithm which reduced the 366 possibilities the same way that hashing

>8KB down to 160 bits would yield infinitesimal keys smaller than one 
>bit, an absurdity.

Yeah, IMHO, we are talking apples and oranges.  Let me try to put the
hash collision into the birthday world.  Let's say that we want a wall
of photos of everyone who came to our party.  When yo

Re: [Veritas-bu] Error 41 on Catalog Backup using NBU 6.0MP4?

2007-08-29 Thread Eagle, Kent
Doug,

We have also seen these errors occur in the manner you describe. We
traced it to the "Pempersist" issue, which Veritas support confirmed WAS
NOT fixed in MP3 OR MP4 as they originally posted in the MP4 notes. Each
maintenance pack claimed the next was going to fix the issue. Sigh...
See the following Tech Notes for more info:
MP1 http://seer.entsupport.symantec.com/docs/281780.htm
MP2 http://seer.entsupport.symantec.com/docs/283180.htm
MP3 http://seer.entsupport.symantec.com/docs/285529.htm
MP4 http://seer.entsupport.symantec.com/docs/285941.htm
It is supposedly fixed in MP5, but I've yet to get confirmation on this
from anyone out in the field that had experienced the issue
MP5 http://seer.entsupport.symantec.com/docs/290387.htm


If you are running anything below MP5: and, if you pempersist file,
which is in the following directory in a windows environment, Install
Path\Program Files\VERITAS\NetBackup\bin\bpsched.d\, gets above about
260K in size, you'll likely start to see odd behavior/errors from the
scheduler; not all of which readily appear related to the scheduler. A
prime example is the status 41 errors.


Good luck.

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS



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Investment products are not insured by the FDIC or any other governmental 
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Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
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Re: [Veritas-bu] excluding a single host

2007-04-24 Thread Eagle, Kent
There is also another wrinkle to this methodology (at least in versions
prior to 6.0) that I don't think has been discussed yet -

If you remove the client from the policy, and the client only lived in
that one policy, you have lost all your client host properties
(exclusions, email addresses, etc.).

One way to prevent this is to first add the client to a "temporary" or
"holding" policy which you can deactivate or blank the schedules if you
wish. When you add the client back to it's original policy, all your
client host properties have been preserved. As long as the client goes
back to it's original policy, you also have it's prior backups that are
still in the catalog for it to reference for CINC or Diff backups.


Kent Eagle
Systems Engineer
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS

--
Message: 8
Date: Tue, 24 Apr 2007 11:38:00 -0500
From: David Rock <[EMAIL PROTECTED]>
Subject: Re: [Veritas-bu] excluding a single host
To: veritas-bu@mailman.eng.auburn.edu
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=us-ascii

* Jeff Lightner <[EMAIL PROTECTED]> [2007-04-19 13:18]:
> Just modify the policy to remove the 5th host.   When you're ready to
> resume add the 5th host back to the list.
> 

I had heard that a MP or perhaps 6.5 will finally have the ability to
simply check a box to temporarily disable backups of a single client in
a policy.  Not holding my breath, though.  Being forced to remove a
client to do this is just stupid. 

-- 
David Rock
[EMAIL PROTECTED]
--

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Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
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[Veritas-bu] Sun StorageTek Business Analytics (formerly known as GSM)?

2007-04-06 Thread Eagle, Kent
Greetings,

Is anyone running Sun StorageTek Business Analytics 5.1 (formerly known
as GSM) on a Windows 2003 NBU 6.0 Master server?

Sun is supporting up to NBU 5.1 on W2K and W2K3 Master servers, but are
saying they need you to switch to a Solaris Master in order for Sun
StorageTek Business Analytics 5.1 to run on an NBU 6.0 Master.

As much as I would LOVE to get NetBackup off Windows and onto a Solaris
platform, it's not going to happen; especially not to accommodate
reporting software...


Thanks,

Kent Eagle
MTS Infrastructure Systems Engineer II, MCP, MCSE



Visit our website at www.wilmingtontrust.com

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possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
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Re: [Veritas-bu] Return code 84

2007-03-23 Thread Eagle, Kent
Welcome to the wonderful world of NetBackup vs. Emulex!

Try the following touch file, which fixed our issue.

< install_dir >\ Volmgr\ database\ NO_SIXTEEN_BYTE_CDB

See this technote for details (It didn't directly apply to our
environment either, but it did fix the problem...)
http://seer.support.veritas.com/docs/281312.htm

Good luck,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS


--

Message: 1
Date: Wed, 21 Mar 2007 14:11:00 -0400
From: "Hall, Christian N." <[EMAIL PROTECTED]>
Subject: [Veritas-bu] Return code 84
To: "NB List Mail" 
Message-ID:

<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"

All,
 
Environment:
 
Media server:
Host: Windows 2003 SP1
 
Hardware HP DL380 G4
 
HBA TYPE: Emulex LP9802-E
Emulex LightPulse LP9802 2 Gigabit PCI Fibre Channel Adapter
WWN: 20:00:00:00:C9:3F:48:52
Diver version : 5-1.30A6; HBAAPI v2.2.b, 02-17-05
Firmware version: 1.91A5
Driver Name: elxstor
 
STK Tape T9940B tape drive:
Drive Type: sktt9940b
Code Version: 1.35.412/4.08
Interface: Fiber
 
 
STK Windows 2003 tape driver:
Mfg: StorageTek
Driver date: 2/26/2003
Driver version: 6.0.0.1
 
Veritas Netbackup 5.1MP6
 
Fabric: 
Silkworm 3800
code version 
 
Kernel: 5.4
Fabric OS:  v3.2.1a
Made on:Fri May 12 15:20:59 PDT 2006
Flash:  Fri May 12 15:21:57 PDT 2006
BootProm:   Tue Oct 30 10:24:38 PST 2001
 
I have a Windows 2003 media server that is getting constant 84s' when it
attempts to write to media.  The media is new, and other hosts can write
to it.  The Emulex drivers are storport with the required Microsoft hot
fix but it still fails repeatedly. I have opened many cases with
VERITAS, STK, SUN, Emulex but thay all seemed puzzled. Suggestions, or
help would be greatly appreciated.  
 
Here is an excerpt from the BPTM log
 
 
01:14:45.188 [5628.1504] <2> write_data: absolute block position prior
to writing backup header(s) is 2, copy 1 01:14:45.188 [5628.1504] <2>
io_write_back_header: drive index 1, adc-enf-sls1_1174453694, file num =
1, mpx_headers = 0, copy 1 01:14:45.188 [5628.1504] <2> write_data:
completed writing backup header, start writing data when first buffer is
available, copy 1 01:14:45.188 [5628.1504] <2> write_data: first write,
twin_index: 0
cindex: 0 dont_process: 1 wrote_backup_hdr: 1 finished_buff: 0
01:14:45.188 [5628.1504] <2> write_data: received first buffer (65536
bytes), begin writing data 01:14:50.312 [5628.1504] <2> write_data:
write of 65536 bytes indicated only 0 bytes were written, err = 1
01:14:50.312 [5628.1504] <2> logconnections: bpdbm CONNECT FROM
172.19.5.41.3920 TO 172.29.2.14.13721 01:14:50.312 [5628.1504] <2>
logconnections: BPDBM CONNECT FROM 172.19.5.41.3920 TO 172.29.2.14.13721
01:14:50.766 [5628.1504] <4> write_data: WriteFile failed with:
Incorrect function. (1); bytes written = 65536; size = 0 01:14:50.766
[5628.1504] <2> is_possible_recoverable_error: not attempting error
recovery, errno = 1 01:14:50.766 [5628.1504] <2> set_job_details: Done
01:14:50.766 [5628.1504] <2> logconnections: bpdbm CONNECT FROM
172.19.5.41.3921 TO 172.29.2.14.13721 01:14:50.766 [5628.1504] <2>
logconnections: BPDBM CONNECT FROM 172.19.5.41.3921 TO 172.29.2.14.13721
01:14:51.203 [5628.1504] <16> write_data: cannot write image to media id
HA0671, drive index 1, Incorrect function. 01:14:51.203 [5628.1504] <2>
log_media_error: successfully wrote to error file - 03/21/07 01:14:51
HA0671 1 WRITE_ERROR 01:14:51.203 [5628.1504] <2> check_error_history:
called from bptm line 17599, EXIT_Status = 84 01:14:51.203 [5628.1504]
<2> check_error_history: drive index = 1, media id = HA0671, time =
03/21/07 01:14:51, both_match = 0, media_match = 0, drive_match = 0
01:14:51.203 [5628.1504] <2> io_close: closing C:\Program
Files\VERITAS\NetBackup\db\media\tpreq/HA0671, from bptm.c.15695
01:14:51.203 [5628.1504] <2> tpunmount: tpunmount'ing C:\Program
Files\VERITAS\NetBackup\db\media\tpreq/HA0671
01:14:51.203 [5628.1504] <2> get_tape_path: drive index 1, DOS name:
\\.\Tape2, PnP name:
\\?\scsi#sequential&ven_stk&prod_t9940b&rev_1.35#6&3
072439b&0&000300#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}

 
Thanks,
Chris Hall

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Ver

[Veritas-bu] NO_SIXTEEN_BYTE_CDB touch file. Anyone else need this?

2007-03-05 Thread Eagle, Kent
Environment:

NBU Enterprise 6.0 MP3
Master Server - Windows Server 2003 SP1
HBA Emulex LightPulse LP11002-E

Media Servers - Windows Server 2003 SP1
HBA Emulex LightPulse LP1

Encryption -NeoScale CrypoStor FC702. Firmware fc-2.3.2-Build3

Library -   ADIC (Quantum) i2000. Firmware 4.4.2
Drives - IBM FC LTO2 (IBM Ultrium-TD2). Driver
6.0.7.1 Drive Firmware 5AT0

The issue:
After a firmware upgrade on the i2000 and the CryptoStor's to the levels
noted above, all jobs using the Master server as the Media server would
fail with Exit Status 84. All jobs submitted to the Media servers ran
without incident.

The only common denominator seems to be that the Master server has
Emulex LightPulse LP11002-E HBA's, and the Media servers run Emulex
LightPulse LP1 HBA's.

The solution provided by NeoScale was to utilize the following touch
file on the Master:

< install_dir >\ Volmgr\ database\ NO_SIXTEEN_BYTE_CDB " touch file.

This fixed the problem, but to this day no one seems to really know why.
There is an active case open with all 3 hardware vendors.

The following Tech Note was offered as a partial explanation; but it
falls short of being directly applicable to our problem/environment (we
are running FC LTO2's, not AIT-4).

http://seer.support.veritas.com/docs/281312.htm

I can't help but think this environment is not all that unique. Is
anyone else running this configuration, and if so, do you have to use
the touch file?


Thank you,

Kent Eagle
MTS Infrastructure Engineer II, MCP, MCSE
Tech Services / SMSS



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Re: [Veritas-bu] Vault Printing Problem

2007-01-26 Thread Eagle, Kent
Mike,

Silly questions, but -
Have you double checked your syntax [forward(and back) slashes]?
Do you have any report criteria checked in the vault reports column like
"Picking List for Robot"?


Good luck,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS

---

Date: Fri, 26 Jan 2007 09:30:37 -0800 (PST)
From: Mike Kiles <[EMAIL PROTECTED]>
Subject: [Veritas-bu] Vault Printing Problem
To: veritas-bu@mailman.eng.auburn.edu
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=iso-8859-1

NBU 6.0 MP4 on Win2K3

>From command line I can print the report using this
syntax:
C:\> print /D:\\server_name\printer_name FILE_NAME

But when I put in the same command (print
/D:\\server_name\printer_name)
in my vault reports section, I dont get any reports at
all.

detail.log indicates that it is sending to the above
printer, but no reports.

Any clues?

TIA







Visit our website at www.wilmingtontrust.com

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Re: [Veritas-bu] Symantec ?!Support?!

2007-01-08 Thread Eagle, Kent
Patrick,

One additional benefit of opening the case via email support is that
when you get the confirmation email, you generally get a case number.

Having run the gauntlet of Veritas/Symantec Tech Support numerous times
in the past, I've learned to call support with the "existing case
number" in hand, and then have the call escalated if it's not moving
along at an appropriate pace.

One other item of irritation:
The "View your Case" option on the web site - Has anyone ever seen any
meaningful, or even remotely real time updates?


Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
---

Message: 10
Date: Thu, 4 Jan 2007 17:03:18 -
From: "Whelan, Patrick" <[EMAIL PROTECTED]>
Subject: Re: [Veritas-bu] Symantec ?!Support?!
To: "NetBackup List" 
Message-ID:
<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="iso-8859-1"

Just my ?.02 worth. Unless it is absolutely critical, in which case I
will ask to be transferred immediately, I send an email from their web
site. This does many things:

1)   They get my email address right (unless I type it wrong) :-(

2)   They send an automated response that they received your email.

3)   When the engineer responds, you will have his email address.

4)   With an email you can explain technical aspects that the first
line support wouldn't understand.

5)   You have a "written" record of when you first contacted them
and all the subsequent contacts.

 

There are probably more good reasons, but that's just off the top of my
head. :-)

 

Regards,

 

Patrick Whelan 
NetBackup Specialist 
Architect & Engineering

Visit our website at www.wilmingtontrust.com

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possible loss of the principal amount invested. This e-mail and any files 
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Re: [Veritas-bu] DataDomain ddr460 restorer storage unit setup

2006-12-15 Thread Eagle, Kent
Hi Jamie,

We've been using a DD460 for a while now with great success.
Compression/de-duplication, or whatever you want to call it, does indeed
get better over time.

One note of caution I'd throw your way is to ensure that your DD460 is
setup properly to send the daily alert summaries and daily auto-support
logs to Data Domain Tech support
([EMAIL PROTECTED]).

Additionally, support is based on the West Coast of the US. If you're
not in that time zone, I'd strongly suggest you get set up to have the
emails sent to your local support rep as well. We're on the East Coast,
and had a couple bad drives that waited a good deal to get addressed
because of the time differential.

Otherwise, great solution at the price point!

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS

--

Message: 11
Date: Thu, 14 Dec 2006 18:42:06 -0800
From: "JAJA (Jamie Jamison)" <[EMAIL PROTECTED]>
Subject: [Veritas-bu] DataDomain ddr460 restorer storage unit setup
practices
To: veritas-bu@mailman.eng.auburn.edu
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"

We are in the process of implementing DDR460 restorers in our NetBackup
environment. Backups will go to a DDR460 restorer with a three week
retention and from there will be duplicated to tape and also replicated
to DDR460 restorers at a remote DR site. Right now I have one storage
unit created on each of my DDR460s with the maximum concurrent job
parameter set to 16 jobs. On my tape based storage units I have "maximum
concurrent drives used for backup" set to 6 and "maximum multiplexing
per drive" set to 6., so in theory things are roughly equivalent. I have
a higher concurrent job number set on my disk storage units, based on
DataDomain's recommendation to make up for the fact that we don't
multiplex backups to the DDR460. Is anyone else using these and if so do
you have any suggestions? So far the technology is working pretty well
and now I'm ready to do a full-up test to see how well it handles our
entire backup load.
 
 
Thank You and Happy Holidays
 
Jamie Jamison

Visit our website at www.wilmingtontrust.com

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possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
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Re: [Veritas-bu] Does CryptoStor Tape play nice with SSO?

2006-12-08 Thread Eagle, Kent
Jason,

We've been using several CryptoStor FC702 models for over a year now.

Our shop is Win2K3 Master & Media servers, with 7 FC LTO2 drives in a
robot. They are all SSO.

We chose the CryptoStor product over the others we were evaluating
primarily on the simplicity of their key management strategy. The bonus
was, letting the CryptoStor do the compression (encrypted data doesn't
compress at the drive), we got better compression than when the drives
were doing the compression!

We have also used the SCSI version, which is the SC502. My
recommendation for anyone entertaining a CryptoStor in a SCSI
environment is to use the Fiber Channel based FC702 with a Fiber to SCSI
bridge (NeoScale may still offer a special bundle with a Crossroads
bridge). You also only get AES256 in the 702 as opposed to the 502.

Support has been good to date.


Let us know how you make out,

Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS

--
Message: 1
Date: Thu, 7 Dec 2006 10:22:24 -0800
From: "Ellis, Jason" <[EMAIL PROTECTED]>
Subject: [Veritas-bu] Does CryptoStor Tape play nice with SSO?
To: veritas-bu@mailman.eng.auburn.edu
Message-ID:

<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"

Does anybody use NeoScale's CryptoStor Tape to encrypt the data on their
tapes with NetBackup? We are looking at this solution to encrypt our
data, but I'm wondering how well this middleware product plays with SSO.
Is anybody running the CryptoStor Tapes with SSO?

 

Jason Ellis
Technical Consultant, Data Protection Team
IndyMac Bank, La Mirada Datacenter
Phone: (714) 520-3414

Mobile: (714) 889-8734

Visit our website at www.wilmingtontrust.com

Investment products are not insured by the FDIC or any other governmental 
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possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
intended recipient.  Unauthorized use of this information is prohibited.  If 
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Re: [Veritas-bu] Media write error at NDMP

2006-11-14 Thread Eagle, Kent
Yoseph,

The CDB issue in this technote relates directly to SCSI commands/calls,
and NDMP so I feel it may still be appropriate for you to investigate
this.

As I mentioned, my environment was also divided between master server
and media server, but we only experienced the problem on the master.

The nice thing about the touch files is you don't even have to cycle
services. I believe you can create them anytime (except when a catalog
is running). It just "reads" it when the next backup launches. You can
delete it when NetBackup isn't doing anything.

If you're not comfortable with the proposed solution, I would strongly
suggest opening a call with Symantec support to get their input. There
may be a better way.

I wish you success,

Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS

--

Message: 4
Date: Sun, 12 Nov 2006 17:02:01 -0800 (PST)
From: Yoseph Leleputra <[EMAIL PROTECTED]>
Subject: Re: [Veritas-bu] Media write error at NDMP (Yoseph Leleputra)
To: "Eagle, Kent" <[EMAIL PROTECTED]>
Cc: veritas-bu@mailman.eng.auburn.edu
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"

thanks for reply ..
my drive type is IBM SCSI - LTO 2
my backup problem only happen to NDMP drive . Backup still running welll
at drive who attached at my Master server  
so from my 10 drive i devide 2 group : 6 drive for NDMP ( problematic
drive ) attach to Netapp storage and 4 drive attach to my Master sever (
work fine ) . 



- Original Message 
From: "Eagle, Kent" <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Cc: veritas-bu@mailman.eng.auburn.edu
Sent: Saturday, November 11, 2006 2:00:20 AM
Subject: re: Media write error at NDMP (Yoseph Leleputra)


Yoseph,

Are you using Emulex LP11002 HBA's?

We had an issue with Status 84 errors on just our Master after a
firmware upgrade on our i2000. All HBA drivers and firmware had remained
the same. The media server has LP9000's, and was fine! Frustrating!!!

The solution was to disable use of 16 byte CDB as a workaround. Please
see the following from Symantec support:
http://seer.support.veritas.com/docs/281312.htm
The doc lists AIT drives, but the solution worked with our FC LTO2 drive
environment.
FYI: We are not running NDMP, but experienced the symptom. 

---
When running NetBackup 6.0, the following workaround can be applied to
disable the use of 16-byte CDB commands, by creating the following empty
file (Touch File): 
\Volmgr\database\NO_SIXTEEN_BYTE_CDB
This will disable the use of 16-byte CDB commands. It will not be
necessary to restart NetBackup for these changes to take effect.  The
file will be read during the next backup or restore operation.


Good luck,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS

---
Message: 2
Date: Fri, 10 Nov 2006 02:06:57 -0800 (PST)
From: Yoseph Leleputra <[EMAIL PROTECTED]>
Subject: [Veritas-bu] Media write error at NDMP
To: Veritas-bu@mailman.eng.auburn.edu
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"

Dear NBU Expert

I got problem with my backup. 
My Environment using ADIC I2000 Scalar Library with 10 LTO-2 tape drives
4 drives attach to master server , 6 drives attach to netapp Storage as
NDMP drives 
My problem comes after upgrading master Server Solaris patches . 
Now my NDMP backup always failed with error code 84 , media write error.

What i had done to solve this problem is 
Replace cleaning tape and delete Size Buffer file 
but i problem still appear . 
I hope there is some one who ever experiencing in problem like this to
share with me 

Thanks in advance 

Salam 
./yoseph

Visit our website at www.wilmingtontrust.com

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Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
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Re: [Veritas-bu] Media write error at NDMP (Yoseph Leleputra)

2006-11-10 Thread Eagle, Kent
Yoseph,

Are you using Emulex LP11002 HBA's?

We had an issue with Status 84 errors on just our Master after a
firmware upgrade on our i2000. All HBA drivers and firmware had remained
the same.
The media server has LP9000's, and was fine! Frustrating!!!

The solution was to disable use of 16 byte CDB as a workaround. Please
see the following from Symantec support:
http://seer.support.veritas.com/docs/281312.htm
The doc lists AIT drives, but the solution worked with our FC LTO2 drive
environment.
FYI: We are not running NDMP, but experienced the symptom. 

---
When running NetBackup 6.0, the following workaround can be applied to
disable the use of 16-byte CDB commands, by creating the following empty
file (Touch File): 
\Volmgr\database\NO_SIXTEEN_BYTE_CDB
This will disable the use of 16-byte CDB commands. It will not be
necessary to restart NetBackup for these changes to take effect.  The
file will be read during the next backup or restore operation.


Good luck,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS

---
Message: 2
Date: Fri, 10 Nov 2006 02:06:57 -0800 (PST)
From: Yoseph Leleputra <[EMAIL PROTECTED]>
Subject: [Veritas-bu] Media write error at NDMP
To: Veritas-bu@mailman.eng.auburn.edu
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"

Dear NBU Expert

I got problem with my backup. 
My Environment using ADIC I2000 Scalar Library with 10 LTO-2 tape drives
4 drives attach to master server , 6 drives attach to netapp Storage as
NDMP drives 
My problem comes after upgrading master Server Solaris patches . 
Now my NDMP backup always failed with error code 84 , media write error.

What i had done to solve this problem is 
Replace cleaning tape and delete Size Buffer file 
but i problem still appear . 
I hope there is some one who ever experiencing in problem like this to
share with me 

Thanks in advance 

Salam 
./yoseph

Visit our website at www.wilmingtontrust.com

Investment products are not insured by the FDIC or any other governmental 
agency, are not deposits of or other obligations of or guaranteed by Wilmington 
Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
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[Veritas-bu] Commvault galaxy user forums?

2006-08-24 Thread Eagle, Kent
Greetings,

A bit off topic, but does anyone have suggestions for any Commvault
galaxy user forums that are on par with this one?

Thank you,

Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 


Visit our website at www.wilmingtontrust.com

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Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
intended recipient.  Unauthorized use of this information is prohibited.  If 
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[Veritas-bu] New 6.0MP3 Master server, old 5.1MP3 Media server

2006-08-08 Thread Eagle, Kent
I haven't been able to find the answer to this question in the SAG...

We have an existing windows 5.1MP3 environment with 1 Master and 1 Media
server. We are tossing our catalog (only 2 weeks right now) so we don't
intend to do an NBPushdata. We want to take the existing Master off the
network, then build a 6.0MP3 Master server on new hardware using the
same IP address and DNS name, "discovering" the Media server and storage
units.

Because of a short maintenance window, we want to then take the new
Master off the network, and put the old one back in service until the
next maintenance window. This will allow us to rebuild the policies
against all needed storage units, volume pools, etc. off line. We'll add
the clients into the policies during the next maintenance window.

We've know how to handle all the WWN/alias parameters in the fabric, and
can deal with the changing windows SID, and MAC addrs for the NIC's.
What I need to ensure is that the 5.1MP3 media server will still be
viable after the new Master is built if the old 5.1 Master has to go
back into play if things go bad or we run out of time.

We intend to create the volume group and pools on the new server (so
they can be added to the policies off line), but do not want to add any
volumes to ensure the Media servers (or old Master server, if it has to
be re-instated) media manager database doesn't get confused. How does an
NBU 6.0MP3 Master handle the volumes assigned to an 5.1MP3 Media server?
Does the 6.0 Master take "ownership", or does the 5.1MP3 media still
have it's database?


Thank you,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 


Visit our website at www.wilmingtontrust.com

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agency, are not deposits of or other obligations of or guaranteed by Wilmington 
Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
intended recipient.  Unauthorized use of this information is prohibited.  If 
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[Veritas-bu] Status 84 errors after ADIC i2000 upgraded to i4 firmware

2006-06-29 Thread Eagle, Kent
Greetings,

Has anyone else experience Status 84 errors after upgrading the firmware
on their ADIC i2000 to i4 (4.4.2 or 4.3.x)? We didn't have the problem
on i3, and it went away when we downgraded the version.

The other half of this equation is that along with the robot firmware,
our IBM LTO2 drives firmware were upgraded from 4AP0 to 5AT0. We
downgraded the drive firmware along with the robot firmware.

Regards,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 


Visit our website at www.wilmingtontrust.com

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transmitted with it may contain confidential and/or proprietary information.  
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[Veritas-bu] Launching user backup from batch or script on Windows client?

2006-06-21 Thread Eagle, Kent
Greetings,

I'm curious to see if there's a CLI command or API call that can be used
to launch a user backup schedule in a policy from a 6.0 MP2 installation
on windows 2003 client or media server?

I'm basically trying to set up an external trigger to start the backup.
Alternatively, something that could automatically enable and disable the
policy via an external trigger would work as well.


Thank you,

Kent C. Eagle
Systems Engineer, MCP, MCSE
[EMAIL PROTECTED]
 


Visit our website at www.wilmingtontrust.com

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possible loss of the principal amount invested. This e-mail and any files 
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Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors

2006-06-12 Thread Eagle, Kent
Thanks for your reply Stefanos,

Actually, that's the thing. We DO have the vault license, and it's showing in 
the list of loaded keys when you look from help. I've tried different 
credentials on the service to no avail.

I guess this is going to be like 5.1 where we didn't get things stabilized 
until MP3... In the meantime, I'm waiting for support to respond to acknowledge 
my now 5 day old case. Sigh..


Thank you,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 

-Original Message-
From: smpt [mailto:[EMAIL PROTECTED] 
Sent: Saturday, June 10, 2006 3:17 PM
To: Eagle, Kent; 
Cc: Lee Anne Pedersen
Subject: Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors

You have to buy the vault license to start this service . There is a thechnote 
but I can' find it right now

And yes, all netbackup services must start with system account. Only the client 
service must start with admin account.
stefanos


>  ---Original Message---
>  From: Eagle, Kent <[EMAIL PROTECTED]>
>  Subject: Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors
>  Sent: 09 Jun '06 14:29
>  
>  Thanks to all who replied.
>  
>  Lee Anne's suggestion did the trick.
>  I find it a little Bizarre that the Local System account would work
>  where a more privileged domain account wouldn't, but hey, it works!
>  
>  Now, does anyone know why the Vault Manager service doesn't want to stay
>  started? Changing the credentials on the service didn't work.  :-(
>  
>  It's not really hurting anything right now as this is a test
>  environment, but we will be using vault in production so we need to
>  resolve it. Besides, that big red "down" arrow on the Master server is a
>  bit disconcerting.
>  
>  
>  Thanks again,
>  
>  Kent Eagle
>  Systems Engineer, MCP, MCSE
>  Tech Services / SMSS
>  [EMAIL PROTECTED]
>  
>  -Original Message-
>  From: Lee Anne Pedersen [mailto:[EMAIL PROTECTED]
>  Sent: Thursday, June 08, 2006 5:55 PM
>  To: veritas-bu@mailman.eng.auburn.edu
>  Cc: Eagle, Kent
>  Subject: RE: [Veritas-bu] NetBackup 6.0 MP2 post install errors
>  
>  I had a similar problem with ASA repeatedly crashing. When I called
>  Veritas, their first question was 'is the service running under a
>  domain account or local system?' As mine was running with my standard
>  Veritas domain account, he recommended I change it to local system.
>  Haven't had a crash since!
>  
>  Mine was a clean install of NBU 6.0 plus MP2 on W2K3 R2.
>  
>  Hope that helps,
>  Lee Anne
>  
>  Lee Anne Pedersen MCP
>  LAN/Server Analyst
>  
>  Restructuring & Government Efficiency
>  DCS Delivery Team E
>  Ph: 780-427-2504
>  [EMAIL PROTECTED]
>  
>  This communication is intended for the use of the recipient to which it
>  is addressed, and may contain confidential, personal and or privileged
>  information. Please contact us immediately if you are not the intended
>  recipient of this communication, and do not copy, distribute, or take
>  action relying on it. Any communication received in error, or subsequent
>  reply, should be deleted or destroyed.
>  
>  
>  -Original Message-
>  From: [EMAIL PROTECTED]
>  [mailto:[EMAIL PROTECTED] On Behalf Of Eagle,
>  Kent
>  Sent: Thursday, June 08, 2006 10:03 AM
>  To: veritas-bu@mailman.eng.auburn.edu
>  Subject: [Veritas-bu] NetBackup 6.0 MP2 post install errors
>  
>  Greetings,
>  
>  Has anyone encountered the following error when attempting to launch the
>  Administration Console after an installation of NetBackup 6.0 MP2?
>  "Adaptive Server Anywhere Network Server encountered a problem and
>  needed to close."
>  
>  Clicking "OK" in the error dialog for the error above yields another
>  message that states the EMM database is trying to start. It fails, and
>  brings up the EMM message again. Clicking OK again seems to work as the
>  admin console finally starts up and you can see job history. However,
>  there is NOTHING displayed in the topology view.
>  
>  Checking the services on the Master Server shows the "Adaptive Server
>  Anywhere - VERITAS_NB" service is set to automatic, but has not started,
>  and it's status field is blank. All NetBackup services are started with
>  the exception of Vault Manager. Manually starting the Server Anywhere -
>  VERITAS_NB service is successful. If you then close the Admin Console
>  and double click the icon to reopen it, the Server Anywhere - VERITAS_NB
>  service stops, (status is blank) and the whole process repeats.
>  
>  Environment: NetBackup 6.0 MP2 on W2K3 Compaq Proliant 8000 with 4/700
>  Mhz 

Re: [Veritas-bu] NetBackup 6.0 MP2 post install errors

2006-06-09 Thread Eagle, Kent
Thanks to all who replied.

Lee Anne's suggestion did the trick.
I find it a little Bizarre that the Local System account would work
where a more privileged domain account wouldn't, but hey, it works!

Now, does anyone know why the Vault Manager service doesn't want to stay
started? Changing the credentials on the service didn't work.  :-(

It's not really hurting anything right now as this is a test
environment, but we will be using vault in production so we need to
resolve it. Besides, that big red "down" arrow on the Master server is a
bit disconcerting.


Thanks again,

Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]

-Original Message-
From: Lee Anne Pedersen [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 08, 2006 5:55 PM
To: veritas-bu@mailman.eng.auburn.edu
Cc: Eagle, Kent
Subject: RE: [Veritas-bu] NetBackup 6.0 MP2 post install errors

I had a similar problem with ASA repeatedly crashing. When I called 
Veritas, their first question was 'is the service running under a 
domain account or local system?' As mine was running with my standard
Veritas domain account, he recommended I change it to local system.
Haven't had a crash since!

Mine was a clean install of NBU 6.0 plus MP2 on W2K3 R2.

Hope that helps,
Lee Anne

Lee Anne Pedersen MCP
LAN/Server Analyst

Restructuring & Government Efficiency 
DCS Delivery Team E
Ph: 780-427-2504
[EMAIL PROTECTED]

This communication is intended for the use of the recipient to which it
is addressed, and may contain confidential, personal and or privileged
information. Please contact us immediately if you are not the intended
recipient of this communication, and do not copy, distribute, or take
action relying on it. Any communication received in error, or subsequent
reply, should be deleted or destroyed.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eagle,
Kent
Sent: Thursday, June 08, 2006 10:03 AM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] NetBackup 6.0 MP2 post install errors

Greetings,

Has anyone encountered the following error when attempting to launch the
Administration Console after an installation of NetBackup 6.0 MP2?
"Adaptive Server Anywhere Network Server encountered a problem and
needed to close."

Clicking "OK" in the error dialog for the error above yields another
message that states the EMM database is trying to start. It fails, and
brings up the EMM message again. Clicking OK again seems to work as the
admin console finally starts up and you can see job history. However,
there is NOTHING displayed in the topology view.

Checking the services on the Master Server shows the "Adaptive Server
Anywhere - VERITAS_NB" service is set to automatic, but has not started,
and it's status field is blank. All NetBackup services are started with
the exception of Vault Manager. Manually starting the Server Anywhere -
VERITAS_NB service is successful. If you then close the Admin Console
and double click the icon to reopen it, the Server Anywhere - VERITAS_NB
service stops, (status is blank) and the whole process repeats.

Environment: NetBackup 6.0 MP2 on W2K3 Compaq Proliant 8000 with 4/700
Mhz Xeon processors, 3 Gigs RAM. ADIC s24 with 2 SCSI SDLT drives. All
firmware, drivers, microcode, and patches are up to date. NetBackup 5.1
MP3 was uninstalled from this machine. It was rebooted, and any
remaining references to NetBackup were removed from the file system
prior to the install.


Thanks,

Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 


Visit our website at www.wilmingtontrust.com

Investment products are not insured by the FDIC or any other governmental 
agency, are not deposits of or other obligations of or guaranteed by Wilmington 
Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
intended recipient.  Unauthorized use of this information is prohibited.  If 
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Re: [Veritas-bu] Restoring Windows shared folders

2006-06-08 Thread Eagle, Kent
Tony,

The Share itself is more an object or property of Active Directory than
a file attribute.

As long as the share properties (share name, path, etc.) and permissions
have remained the same, you'll get the folder back, including any NTFS
references to it being shared, when you do your restore.

If the share has been deleted from Active Directory your restore will
only yield a folder. Does this help?


Regards,

Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 


Visit our website at www.wilmingtontrust.com

Investment products are not insured by the FDIC or any other governmental 
agency, are not deposits of or other obligations of or guaranteed by Wilmington 
Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
intended recipient.  Unauthorized use of this information is prohibited.  If 
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[Veritas-bu] NetBackup 6.0 MP2 post install errors

2006-06-08 Thread Eagle, Kent
Greetings,

Has anyone encountered the following error when attempting to launch the
Administration Console after an installation of NetBackup 6.0 MP2?
"Adaptive Server Anywhere Network Server encountered a problem and
needed to close."

Clicking "OK" in the error dialog for the error above yields another
message that states the EMM database is trying to start. It fails, and
brings up the EMM message again. Clicking OK again seems to work as the
admin console finally starts up and you can see job history. However,
there is NOTHING displayed in the topology view.

Checking the services on the Master Server shows the "Adaptive Server
Anywhere - VERITAS_NB" service is set to automatic, but has not started,
and it's status field is blank. All NetBackup services are started with
the exception of Vault Manager. Manually starting the Server Anywhere -
VERITAS_NB service is successful. If you then close the Admin Console
and double click the icon to reopen it, the Server Anywhere - VERITAS_NB
service stops, (status is blank) and the whole process repeats.

Environment: NetBackup 6.0 MP2 on W2K3 Compaq Proliant 8000 with 4/700
Mhz Xeon processors, 3 Gigs RAM. ADIC s24 with 2 SCSI SDLT drives. All
firmware, drivers, microcode, and patches are up to date. NetBackup 5.1
MP3 was uninstalled from this machine. It was rebooted, and any
remaining references to NetBackup were removed from the file system
prior to the install.


Thanks,

Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 


Visit our website at www.wilmingtontrust.com

Investment products are not insured by the FDIC or any other governmental 
agency, are not deposits of or other obligations of or guaranteed by Wilmington 
Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
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[Veritas-bu] re: ADIC i2000 Scaler Robot and LTO3 Drives

2006-04-13 Thread Eagle, Kent








Hi Diane,

 

We have an i2000, but have not installed an expansion
cabinet yet, which it sounds like you have.

My suggestion would be to check the ADIC console in
partition view to see if the partitioning for the slots in the extended area
you’re trying to use for NetBackup are defined correctly. BTW –
Have you called ADIC about this yet? We’ve received EXCELLENT turnaround
from them on the few issues we’ve had…

 

 

Good luck,

Kent C. Eagle

Wilmington Trust Company

Systems Engineer, MCP, MCSE

Tech Services / SMSS

[EMAIL PROTECTED]

 





Visit our website at www.wilmingtontrust.com

Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information.  It is intended solely for the use of the individual or entity who is the intended recipient.  Unauthorized use of this information is prohibited.  If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on.






[Veritas-bu] RE: Veritas-bu digest, Vol 1 #4996 - 5 msgs

2006-03-23 Thread Eagle, Kent
From: Eagle, Kent 
Sent: Thursday, March 23, 2006 1:36 PM
To: 'veritas-bu@mailman.eng.auburn.edu'
Subject: RE: Veritas-bu digest, Vol 1 #4996 - 5 msgs

Is the machine/policy type the same when you specify the servers for
source/destination in BAR?

Re: exchange, sql, NT?
If it's set wrong, you won't see that dataset (e.g. you won't see
Exchange message stores if it's set to SQL).

Good luck,

Kent C. Eagle
Systems Engineer, MCP, MCSE


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, March 23, 2006 1:08 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Veritas-bu digest, Vol 1 #4996 - 5 msgs

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Today's Topics:

   1. Novel backups - where is the data? (Bobby R Windle)

--__--__--

Message: 1
To: veritas-bu@mailman.eng.auburn.edu
From: Bobby R Windle <[EMAIL PROTECTED]>
Date: Thu, 23 Mar 2006 11:34:30 -0500
Subject: [Veritas-bu] Novel backups - where is the data?

This is a multipart message in MIME format.
--=_alternative 005AFA1C8525713A_=
Content-Type: text/plain; charset="US-ASCII"

We are backing up Novel servers.  Clustered, using Targeted backups. 
Running 6.5 sp2.  Problem is on
one of my volumes that has been backing up for 4 years, suddenly I can
not 
browse through the restore
Gui and see anything under one particular volume going back 1 year. No 
problems with any other volumes just this one.
Other volumes failed over to this Server backup fine too.  Seems to be 
either volume or may be Veritas problem! Not sure.

All server volumes are backed up with same policy.  The Novel servers
are 
all running the same NLM's and SP.

Any ideas on why I can not see the data for restore.

Running Solaris 10   Master & Media servers. Under Netbackup Enterprise 
Server 5.1 mp4. 

Bobby Windle ( Data backup & Recovery )
W.L. Gore & associates, Inc.
[EMAIL PROTECTED]
cell : (302) 588-7374 (preferred)
office: (302) 292-4026
--=_alternative 005AFA1C8525713A_=
Content-Type: text/html; charset="US-ASCII"



Visit our website at www.wilmingtontrust.com

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[Veritas-bu] Backing up EMC Centera with NB 6.x Windows Master server?

2006-03-17 Thread Eagle, Kent
Is anyone using NetBackup 6.x on Windows to back up an EMC Centera?

I can only find vague references indicating it requires NDMP, on which I
also can't find any info.

Allegedly, some release of NB 6.x will have specific hooks/extensions
for Centera?


Thank you,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 



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transmitted with it may contain confidential and/or proprietary information.  
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[Veritas-bu] Identifying vault duplication tapes

2006-03-15 Thread Eagle, Kent
NB 5.1 MP3 W2K Master & Media servers.

I've got a couple clients that write their primary copy to disk. There
are a couple different policies that do this. We've got an early am
off-site requirement that precludes waiting until we run our am vault
eject profiles to do the duplication.

So, what we've done is create a policy that calls for/runs a vault
profile that runs the duplication from disk to tape. It is scheduled to
ensure it will run after the jobs that write to disk have completed.

We will be keeping the tapes off site longer than the job history is
maintained in the activity monitor. The issue I've identified is that
since the policy does not write to the tape (it's the vault process that
actually writes to tape), the recovery report does not show what tape
was used for the policy/client.

The duplication job will show the tape(s) used in the activity monitor
until they roll off. I thought to narrow it down by using a unique
volume pool for those jobs, but it still wouldn't identify what tape you
needed for a specific policy client, and if we increase the number of
policies/clients being backed up to disk in this manner, the unique pool
method would be too much to sort through.

My question is: How can we generate a report to be included with the
off-site tapes to identify the tapes created by the duplication process
as described above?


Thanks,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 



Visit our website at www.wilmingtontrust.com

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possible loss of the principal amount invested. This e-mail and any files 
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[Veritas-bu] NetBackup 6.x Minimum hardware recomendations

2006-02-15 Thread Eagle, Kent
Greetings,

Has anyone encountered a document for NetBackup 6.x that indicates
Minimum or recomended server hardware for Windows 2003 Master/Media
servers?

I understand "your mileage may vary" based on environment, data size,
etc.; but there have to be at least some minimum guidelines so I can
push this purchase through the budgetary process!


Thanks,

Kent Eagle
[EMAIL PROTECTED]
 



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agency, are not deposits of or other obligations of or guaranteed by Wilmington 
Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
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[Veritas-bu] Duplication job killing NB Catalog job

2006-01-10 Thread Eagle, Kent
Greetings,

Windoze 2K3 Master & 2 Media servers, NetBackup 5.1MP3 SSO, ADIC I2000
fiber LTO2.

I have 2 interrelated questions:

1. We have 2 clients being backed up to the same DSU. The clients reside
in independent policies, but are often running concurrently, for at
least part of their active time. We have a duplication job we've set up
as a vault profile to duplicate the images to tapes. The profile is
currently being launched manually by an operator when they see both jobs
have completed. I would like to automate this process, but can't find
any verbose notes on bpend_notify.bat, which I think will do what I
want? (P.S. - Windoze isn't my choice: I'm fairly familiar with batch
files & not afraid of the CLI ;-)

2. Other backups are running and completing while the process above is
transpiring. We've noticed that if all other jobs but the duplication
process have completed, NetBackup will attempt to run a catalog backup.
This results in a failure of the catalog backup with a "124" error which
says the one of directories was not available for backup. My guess is
it's one of the Master Servers catalog paths as it's still running the
duplication process. Manually running the catalog after this scenario is
always successful. If the duplication process and all other jobs have
completed the catalog backup is always successful.

Is there a way to have NetBackup treat the duplication step like a
regular backup job so it will not attempt a catalog backup during the
dup? I can't figure out why NB thinks the schema is quiesed when this
process is still running? We could try to script it to run after the
duplication process, but the duplication process wouldn't necessarily
always be the last job to run (due to growth, we might have other
backups still running after duplication has completed).


Thank you,

Kent C. Eagle
Wilmington Trust Company
Systems Engineer, MCP, MCSE
Tech Services / SMSS
[EMAIL PROTECTED]
 



Visit our website at www.wilmingtontrust.com

Investment products are not insured by the FDIC or any other governmental 
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Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
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[Veritas-bu] re: Version information after FP9 Upgrade

2005-11-07 Thread Eagle, Kent
> Isamar Maia wrote, in part:
> >I just upgraded my Windows NBU 4.5 Datacenter client with FP9 patch. 
> >... The problem is that when I open "Help->About", it is still 
> >showing FP6 instead of FP9.

>From a command prompt, in the "Install
path\VERITAS\NetBackup\bin\admincmd" directory (That's windows. Use the
usr path for unix) on any machine with the client installed, run the
following command (Note: the current account/machine has to have
rights)-

Bpgetconfig -s "servername"

It will generate some usefull output. Down near the bottom of the output
you should find something that looks similar to the following in which
you get definitive rev. levels. The first number in quotes is the base
version. The second number in quotes is the patch level.

Client of "Media server it's being backed up by"
PC, WindowsNT
5.1.0
NetBackup
"5.1"
"51"
C:\Program Files\VERITAS\NetBackup\bin
Windows2000 5

Kent C. Eagle
Wilmington Trust Company
Systems Engineer, MCP, MCSE
Tech Services / SMSS
Business hours 7:00am-4:00pm EST
(302)-636-6137
[EMAIL PROTECTED]
 



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RE: [Veritas-bu] error code 134

2005-11-03 Thread Eagle, Kent
Hi Frank,

I don't think you have yet stated what NB version you're on or what OS
you're using?

We experienced jobs failing with 134's instead of 196's after upgrading
our Master & Media servers to 5.1 MP2 on Win2K. The issue was fixed by
upgrading to 5.1 MP3(It also fixed exit status 41 errors we were getting
when backing up servers that were running Legato Diskxtender). You'll
probably want to upgrade straight to 5.1 MP3A, to fix the Java
vulnerability, if this applies to you.

Good luck,

Kent C. Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS

--__--__--

Message: 6
Subject: RE: [Veritas-bu] error code 134
Date: Wed, 2 Nov 2005 19:36:09 -0800
From: "Rockey Reed" <[EMAIL PROTECTED]>
To: "Penny Carr" <[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>,
   <[EMAIL PROTECTED]>, 

The 134 error can be reduced if not eliminated by ensuring the shared
memory of the NBU server is set properly.  Also, you may notice 134 when
there is no storage unit readily available, meaning in use by another
backup/restore job when the backup starts; however, this should go away
when the resource becomes available.  I have noticed that the if the job
opens without a resource available and then the start window closes
before the resource becomes available you will get the 134 error instead
of the expected 196.  HTH

Thanks,
Rockey J. Reed
Sr. Solutions Specialist
Consulting Services
Symantec Corporation
www.symantec.com
-
Office: 936.273.5021
Mobile: 832.567.0057
Fax: 214.722.0248
Email: [EMAIL PROTECTED] 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Penny Carr
Sent: Wednesday, November 02, 2005 2:29 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED];
veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] error code 134

You only use that parameter for 3.4.  Once 4.5 FP3 came out that
parameter is no longer valid.

Penelope

-Original Message-
From: [EMAIL PROTECTED]
<[EMAIL PROTECTED]>
To: Wooten, FH Frank (3934) @ IS <[EMAIL PROTECTED]>;
veritas-bu@mailman.eng.auburn.edu 
Sent: Wed Nov 02 13:37:28 2005
Subject: RE: [Veritas-bu] error code 134

Put a touch file named DISABLE_RESOURCES_BUSY  in /usr/openv/volmgr and
kick all the NB services.. It will stop logging it.. 

 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Wooten, FH
Frank (3934) @ IS
Sent: Wednesday, November 02, 2005 1:23 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] error code 134

 

This is about to drive me crazy so hopefully someone has seen this
before. We are getting error code 134 (unable to process request because
the server resources are busy). I cannot tell if this is the server or
the network. 

 

Any help is greatly appreciated.

 

Thanks

 

Frank

 

Frank Wooten

E-mail Server Group

L-3 Integrated Systems

903-457-3934


***
Investment products are not insured by the FDIC or any other governmental 
agency, are not deposits of or other obligations of or guaranteed by Wilmington 
Trust or any other bank or entity, and are subject to risks, including a 
possible loss of the principal amount invested. This e-mail and any files 
transmitted with it may contain confidential and/or proprietary information.  
It is intended solely for the use of the individual or entity who is the 
intended recipient.  Unauthorized use of this information is prohibited.  If 
you have received this in error, please contact the sender by replying to this 
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