[Veritas-bu] NDMP restore problem.
Hello, We have a restore problem with NDMP since we upgraded to 6.5.1 2 weeks ago. Not all restores but for some of them we get this error: 10/14/2008 14:50:01 - begin reading 10/14/2008 18:39:33 - Error ndmpagent (pid=18519) ndmp_mover_get_state failed, status = 18 (NDMP_XDR_DECODE_ERR) 10/14/2008 18:39:33 - Error ndmpagent (pid=18519) connection 0x8182870 ndmp_message_process_one_failed, status = NDMP_ILLEGAL_STATE_ERR 10/14/2008 18:39:33 - Error ndmpagent (pid=18519) eof is set - connection 0x8182870 At this point job just hangs. If we point to a file in a directory we want to restore there is no problem. We can restore top level ie /vol/vol0/. However if we go down the path a select directory there above error appears. Has anybody seen this? --Rajmund ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] NDMP restore problem - more information - NT Alternate Data Stream
OK, I looked at the logs for bptm and when I try to do an NDMP restore to my NetApp filer this is the kind of error I see: -BEGIN ERROR LOG-- 10:57:24.191 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: Fri Aug 4 10:57:24 2006 : We have read 2712480 KB from the backup. 11:02:24.193 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: Fri Aug 4 11:02:24 2006 : We have read 5422265 KB from the backup. 11:03:00.851 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: Cannot restore files with NT streams : /vol/volW5a/Users/XXX/X-RESTORED.mpg 11:03:00.851 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: No files were created. 11:03:07.936 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: RESTORE IS ABORTED 11:03:08.330 [14265] 2 data_halt_callback: data halted--internal error 11:03:08.331 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 Dump aborted. 11:03:08.331 [14265] 2 mover_halt_callback: mover halted--internal error 11:03:08.331 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 MoveletInput: Internal Error. 11:03:08.331 [14265] 2 read_data_ndmp: restore done--notify_halted is 3 11:03:08.451 [14265] 4 ndmp_wait_for_msg: notify_mover_halted already arrived 11:03:08.860 [14265] 2 read_data: read_data_ndmp returned -98 11:03:08.860 [14265] 2 set_job_details: Done 11:03:08.862 [14265] 16 read_data: cannot restore from filepath /vol/volW5a, NDMP_HALT_INTERNAL_ERROR occurred -END ERROR LOG- My NetApp Filer is running Data OnTap 7.01RC. My NetBackup media/master server is a Sun V880 running Solaris 8 with NetBackup 5.1, MP4. I have checked files with the LADS (List Alternate Data Streams) tool and have been able to successfully restore files that do not contain NT Alternate Data Streams. Jamie Jamison ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NDMP restore problem - more information - NT AlternateData Stream
Good Evening Jamie I assume that you are using an netapp box. If so do you see anything of interest in the file /vol/vol0/etc/messages /* assumes that where you installed the ontap system */ Also anything of interest in /vol/vol0/etc/log/ndmpdlog.2006mmdd /* you will have to debugging on with the netapp command ndmpd debug xx where xx could be 50 or 70 */ len -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of JAJA (Jamie Jamison) Sent: Saturday, August 05, 2006 8:33 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] NDMP restore problem - more information - NT AlternateData Stream OK, I looked at the logs for bptm and when I try to do an NDMP restore to my NetApp filer this is the kind of error I see: -BEGIN ERROR LOG-- 10:57:24.191 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: Fri Aug 4 10:57:24 2006 : We have read 2712480 KB from the backup. 11:02:24.193 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: Fri Aug 4 11:02:24 2006 : We have read 5422265 KB from the backup. 11:03:00.851 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: Cannot restore files with NT streams : /vol/volW5a/Users/XXX/X-RESTORED.mpg 11:03:00.851 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: No files were created. 11:03:07.936 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 RESTORE: RESTORE IS ABORTED 11:03:08.330 [14265] 2 data_halt_callback: data halted--internal error 11:03:08.331 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 Dump aborted. 11:03:08.331 [14265] 2 mover_halt_callback: mover halted--internal error 11:03:08.331 [14265] 4 apu.zgi.com: NDMP_LOG_NORMAL 0 MoveletInput: Internal Error. 11:03:08.331 [14265] 2 read_data_ndmp: restore done--notify_halted is 3 11:03:08.451 [14265] 4 ndmp_wait_for_msg: notify_mover_halted already arrived 11:03:08.860 [14265] 2 read_data: read_data_ndmp returned -98 11:03:08.860 [14265] 2 set_job_details: Done 11:03:08.862 [14265] 16 read_data: cannot restore from filepath /vol/volW5a, NDMP_HALT_INTERNAL_ERROR occurred -END ERROR LOG- My NetApp Filer is running Data OnTap 7.01RC. My NetBackup media/master server is a Sun V880 running Solaris 8 with NetBackup 5.1, MP4. I have checked files with the LADS (List Alternate Data Streams) tool and have been able to successfully restore files that do not contain NT Alternate Data Streams. Jamie Jamison ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] NDMP restore problem - NDMP_HALT_INTERNAL_ERROR Type 5 on Solaris Server with 5.1 MP4
I'm trying to restore a file from an NDMP volume and it fails with 'status 5 - NDMP_HALT_INTERNAL_ERROR'. When this happens nothing shows in the console of my NetApp filer and the message I get on the backup/restore console is WRN - Cannot restore from filepath /vol/volW5a, NDMP_HALT_INTERNAL_ERROR occurred. I've forced the restore from another drive and see the same error message. I am ordering back another tape with the same file on it to see if I can restore from it before I submit a ticket. Does anyone have any suggestions? Thank You, Jamie Jamison ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NDMP restore problem - NDMP_HALT_INTERNAL_ERROR Type 5on Solaris Server with 5.1 MP4
You have to look at the logs on the netapp. You can look in the /etc/messages file, but I suspect that you will not find anything. There is also an ndmplog (watch my spelling) If memory serve me you issue the command on the netapp of ndmpd debug xx where the higher the number the more detail. so 50 is good, I think 70 is the highest. A good chance that this will give you the info you require. After the restore can you see the file you are restoring. We have one set ofdata that always gets a return code of 5, but it is after the restore is finishedwhen it is trying to change the permissions on the file, which fails.But the filewas restored. len From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of JAJA (Jamie Jamison)Sent: Wednesday, August 02, 2006 8:46 PMTo: veritas-bu@mailman.eng.auburn.eduSubject: [Veritas-bu] NDMP restore problem - NDMP_HALT_INTERNAL_ERROR Type 5on Solaris Server with 5.1 MP4 I'm trying to restore a file from an NDMP volume and it fails with 'status 5 - NDMP_HALT_INTERNAL_ERROR'. When this happens nothing shows in the console of my NetApp filer and the message I get on the backup/restore console is WRN - Cannot restore from filepath /vol/volW5a, NDMP_HALT_INTERNAL_ERROR occurred. I've forced the restore from another drive and see the same error message. I am ordering back another tape with the same file on it to see if I can restore from it before I submit a ticket. Does anyone have any suggestions? Thank You, Jamie Jamison ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
