Re: [Veritas-bu] semaphore issue

2008-01-28 Thread Dominik Pietrzykowski
 

Hi Paul,

 

You're right, we rebooted the server and it's OK but we are working with SUN
on how to best tune the kernel parameters to make sure it doesn't happen
again.

It's a bit hard when you have an old version of Universe running and it does
searches to see that you have various values set.

 

SUNs kernel tuning looks to be a bit of a black art.

 

Dominik

 

  _  

From: Paul Keating [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, 29 January 2008 12:40 AM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] semaphore issue

 

Aha.

 

SAN media server.

 

what other app is running on this box?

 

When you say the "defaults are much bigger than anything Symantec recommend"

Does that take into account what other apps running on the box require?

The defaults may be plenty for NBU, but not enough for NBU + Oracle, or
whatever else is on that box.

 

aPaul

 

 

-- 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dominik
Pietrzykowski
Sent: January 26, 2008 9:31 PM
To: Jeff Lightner; VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] semaphore issue

 

Hi Jeff,

 

Do I reboot the master or the master and the media servers or just the media
server ???  

 

This is happening on 2 off my SAN media servers.

 

The master and my main media server appear to be OK.

 

Thanks,

 

Dominik

 


  _  


From: Jeff Lightner [mailto:[EMAIL PROTECTED] 
Sent: Sunday, 27 January 2008 1:12 AM
To: Dominik Pietrzykowski; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] semaphore issue

 

Haven't seen it in relation to NBU but if you are sure that the semaphore
parameters are all adequate it may be that something stopped abnormally and
left semaphores or even shared memory segments in use at a memory address
that NBU wants.  In NBU 6.x there is a database instead of flat files and it
is Sybase.   Most modern databases use a combination of shared memory
segments and semaphores for control.

 

You can use the ipcs command to examine what semaphores/shared memory
segments are in use.   You can use ipcrm to remove any.  WARNING:  Deleting
shared memory segments or semaphores that are still required by a running
application can cause your system to crash.  

 

If you're not sure what can be cleared a reboot will clear both IPC types.

 


  _  


From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dominik
Pietrzykowski
Sent: Friday, January 25, 2008 6:20 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] semaphore issue

 

 

Anyone seen this on a Solaris 10 server 

 

# ltid -v

# Error in getting semaphore

#

 

Ltid keeps on dieing and it complains about semaphores. My other Solaris 10
servers are fine but I have two with this issue.

Both use different hardware and no you don't need to tune the kernel on
Solaris 10 as it's defaults are much bigger than anything Symantec
recommend.

 

Hope someone can help.

 

Thanks,

 

Dominik

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Re: [Veritas-bu] semaphore issue

2008-01-28 Thread Paul Keating
Aha.
 
SAN media server.
 
what other app is running on this box?
 
When you say the "defaults are much bigger than anything Symantec
recommend"
Does that take into account what other apps running on the box require?
The defaults may be plenty for NBU, but not enough for NBU + Oracle, or
whatever else is on that box.
 
aPaul
 
 
-- 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dominik
Pietrzykowski
Sent: January 26, 2008 9:31 PM
To: Jeff Lightner; VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] semaphore issue



 

Hi Jeff,

 

Do I reboot the master or the master and the media servers or
just the media server ???  

 

This is happening on 2 off my SAN media servers.

 

The master and my main media server appear to be OK.

 

Thanks,

 

Dominik

 





From: Jeff Lightner [mailto:[EMAIL PROTECTED] 
Sent: Sunday, 27 January 2008 1:12 AM
To: Dominik Pietrzykowski; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] semaphore issue

 

Haven't seen it in relation to NBU but if you are sure that the
semaphore parameters are all adequate it may be that something stopped
abnormally and left semaphores or even shared memory segments in use at
a memory address that NBU wants.  In NBU 6.x there is a database instead
of flat files and it is Sybase.   Most modern databases use a
combination of shared memory segments and semaphores for control.

 

You can use the ipcs command to examine what semaphores/shared
memory segments are in use.   You can use ipcrm to remove any.  WARNING:
Deleting shared memory segments or semaphores that are still required by
a running application can cause your system to crash.  

 

If you're not sure what can be cleared a reboot will clear both
IPC types.

 





From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dominik
Pietrzykowski
Sent: Friday, January 25, 2008 6:20 PM
To: VERITAS-BU@mailman.eng.auburn.edu
    Subject: [Veritas-bu] semaphore issue

 

 

Anyone seen this on a Solaris 10 server 

 

# ltid -v

# Error in getting semaphore

#

 

Ltid keeps on dieing and it complains about semaphores. My other
Solaris 10 servers are fine but I have two with this issue.

Both use different hardware and no you don't need to tune the
kernel on Solaris 10 as it's defaults are much bigger than anything
Symantec recommend.

 

Hope someone can help.

 

Thanks,

 

Dominik

--
CONFIDENTIALITY NOTICE: This e-mail may contain privileged or
confidential information and is for the sole use of the intended
recipient(s). If you are not the intended recipient, any disclosure,
copying, distribution, or use of the contents of this information is
prohibited and may be unlawful. If you have received this electronic
transmission in error, please reply immediately to the sender that you
have received the message in error, and delete it. Thank you.
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La version française suit le texte anglais.



This email may contain privileged and/or confidential information, and the Bank 
of
Canada does not waive any related rights. Any distribution, use, or copying of 
this
email or the information it contains by other than the intended recipient is
unauthorized. If you received this email in error please delete it immediately 
from
your system and notify the sender promptly by email that you have done so. 



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confidentielle.
La Banque du Canada ne renonce pas aux droits qui s'y rapportent. Toute 
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[Veritas-bu] semaphore issue

2008-01-26 Thread comp_geek_gal

I should have done a little bit more research before replying the first time.  
google returns references to the Troubleshooting guides related to that error - 
I would recommend that you do check the current semaphore settings to make sure 
they are adequate. 


 It's also not clear what the behavior is - i.e. do you start the processes and 
ltid runs for a while and then returns the error (in which case a reboot 
probably will not help) or does it simply not start (in which case a reboot 
probably will help).


Then for reference - the following from the troubleshooting guide:

Device Management Status Code: 32
Message: Error in getting semaphore
Status Codes
436 NetBackup Troubleshooting Guide
Explanation: An attempt was made by ltid (the Media Manager device daemon on
UNIX or the NetBackup Device Manager service on Windows) to obtain a semaphore
used for arbitrating access to shared memory, and the request failed due to a 
system error.
The error probably indicates a lack of system resources for semaphores, or 
mismatched
software components.
Recommended Action:
1. Examine command output (if available), debug logs, and system logs for 
messages
related to the error. Enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE 
option in
the vm.conf file and restarting ltid (the device daemon on UNIX or NetBackup 
Device
Manager service on Windows).
2. On UNIX servers, gather the output of the ipcs -a command to see what 
resources
are currently in use. Check the installed software components and verify that 
they are
all at a compatible release version.


For reference - the solaris 8 and 9 minimums kernel parameters for netbackup 
are in Sun Document ID: 73373  and NetBackup technote id 238063  
-http://seer.support.veritas.com/docs/238063.htm

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Re: [Veritas-bu] semaphore issue

2008-01-26 Thread d w
I just saw your question to Jeff on the backup central link.  
   
  Reboot the media server (or servers) that's affected.  
   
  D


   
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Re: [Veritas-bu] semaphore issue

2008-01-26 Thread Dominik Pietrzykowski
 

Hi Jeff,

 

Do I reboot the master or the master and the media servers or just the media
server ???  

 

This is happening on 2 off my SAN media servers.

 

The master and my main media server appear to be OK.

 

Thanks,

 

Dominik

 

  _  

From: Jeff Lightner [mailto:[EMAIL PROTECTED] 
Sent: Sunday, 27 January 2008 1:12 AM
To: Dominik Pietrzykowski; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] semaphore issue

 

Haven't seen it in relation to NBU but if you are sure that the semaphore
parameters are all adequate it may be that something stopped abnormally and
left semaphores or even shared memory segments in use at a memory address
that NBU wants.  In NBU 6.x there is a database instead of flat files and it
is Sybase.   Most modern databases use a combination of shared memory
segments and semaphores for control.

 

You can use the ipcs command to examine what semaphores/shared memory
segments are in use.   You can use ipcrm to remove any.  WARNING:  Deleting
shared memory segments or semaphores that are still required by a running
application can cause your system to crash.  

 

If you're not sure what can be cleared a reboot will clear both IPC types.

 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dominik
Pietrzykowski
Sent: Friday, January 25, 2008 6:20 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] semaphore issue

 

 

Anyone seen this on a Solaris 10 server 

 

# ltid -v

# Error in getting semaphore

#

 

Ltid keeps on dieing and it complains about semaphores. My other Solaris 10
servers are fine but I have two with this issue.

Both use different hardware and no you don't need to tune the kernel on
Solaris 10 as it's defaults are much bigger than anything Symantec
recommend.

 

Hope someone can help.

 

Thanks,

 

Dominik

--
CONFIDENTIALITY NOTICE: This e-mail may contain privileged or confidential
information and is for the sole use of the intended recipient(s). If you are
not the intended recipient, any disclosure, copying, distribution, or use of
the contents of this information is prohibited and may be unlawful. If you
have received this electronic transmission in error, please reply
immediately to the sender that you have received the message in error, and
delete it. Thank you.
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[Veritas-bu] semaphore issue

2008-01-26 Thread d w
Actually, the Solaris 10 system defaults are higher, leading Sun to say that 
many of the values are obsolete, but they really aren't.
   
  An example is the msgmnb setting - the "official" Solaris tuning guide from 
Sun states that it's obsolete.  But run an ipcs sometime on your master running 
netbackup, without the /etc/system parameter in place in that file the message 
queue size is 65536.  
   
  Then change the kernel parameter to say twice the current value (131072, if 
using mdb to make the change you still need to recycle the processes) note the 
size has increased after recycling/
   
  I also work for Symantec and if you call Sun and talk to a kernel engineer,  
they will admit they really haven't obsoleted the values so that o/s actually 
ignores them. 
   
  Ok - so really - on to problem (just trying to dispell the myth).
   
  I haven't seen that issue before, but prior to starting the process's - are 
there any 'stale' semaphores left in ipcs?  
   
  What does the ltid log say (i.e. in /usr/openv/volmgr/debug)?
   
  Can you try to start it using truss?  
   
  Does a reboot help?  
   
  Is anything in maintenance mode that shouldn't be when you run svcs -a?
   
  Also make sure that your /etc/system file doesn't actually have any of the 
semaphore settings in there (typically the default semaphore settings on 
solaris 10 are just fine - although SUN HAS recommended additional settings on 
occassion - see the following technote :http://support.veritas.com/docs/295295).
   
  Hope that helps.
   
  D
   
  
   
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Dominik
  Pietrzykowski
  Sent: Friday, January 25, 2008 6:20 PM
  To: VERITAS-BU@mailman.eng.auburn.edu
  Subject: [Veritas-bu] semaphore issue
   
   
   
   
   
  Anyone seen this on a Solaris 10 server 
   
   
   
  # ltid -v
   
  # Error in getting semaphore
   
  #
   
   
   
  Ltid keeps on dieing and it complains about semaphores. My other
   Solaris
  10 servers are fine but I have two with this issue.
   
  Both use different hardware and no you don't need to tune the kernel on
  Solaris 10 as it's defaults are much bigger than anything Symantec
  recommend.
   
   
   
  Hope someone can help.
   
   
   
  Thanks,
   
   
   
  Dominik
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Re: [Veritas-bu] semaphore issue

2008-01-26 Thread Jeff Lightner
Haven't seen it in relation to NBU but if you are sure that the
semaphore parameters are all adequate it may be that something stopped
abnormally and left semaphores or even shared memory segments in use at
a memory address that NBU wants.  In NBU 6.x there is a database instead
of flat files and it is Sybase.   Most modern databases use a
combination of shared memory segments and semaphores for control.

 

You can use the ipcs command to examine what semaphores/shared memory
segments are in use.   You can use ipcrm to remove any.  WARNING:
Deleting shared memory segments or semaphores that are still required by
a running application can cause your system to crash.  

 

If you're not sure what can be cleared a reboot will clear both IPC
types.

 



From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dominik
Pietrzykowski
Sent: Friday, January 25, 2008 6:20 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] semaphore issue

 

 

Anyone seen this on a Solaris 10 server 

 

# ltid -v

# Error in getting semaphore

#

 

Ltid keeps on dieing and it complains about semaphores. My other Solaris
10 servers are fine but I have two with this issue.

Both use different hardware and no you don't need to tune the kernel on
Solaris 10 as it's defaults are much bigger than anything Symantec
recommend.

 

Hope someone can help.

 

Thanks,

 

Dominik
--
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not the intended recipient, any disclosure, copying, distribution, or use of 
the contents of this information is prohibited and may be unlawful. If you have 
received this electronic transmission in error, please reply immediately to the 
sender that you have received the message in error, and delete it. Thank you.
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[Veritas-bu] semaphore issue

2008-01-25 Thread Dominik Pietrzykowski
 

Anyone seen this on a Solaris 10 server 

 

# ltid -v

# Error in getting semaphore

#

 

Ltid keeps on dieing and it complains about semaphores. My other Solaris 10
servers are fine but I have two with this issue.

Both use different hardware and no you don't need to tune the kernel on
Solaris 10 as it's defaults are much bigger than anything Symantec
recommend.

 

Hope someone can help.

 

Thanks,

 

Dominik

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