Re: [Veritas-bu] Help! Lost access to administrative

2007-06-03 Thread d w
Chris,
  Check for the following in your master server bp.conf file and comment them 
out:

REQUIRED_INTERFACE = 
MEDIA_SERVER = master name
CONNECT_OPTIONS = your-pc-client 0 1 1
SERVER_RESERVED_PORT_WINDOW = xxx xxx
SERVER_PORT_WINDOW = xxx xxx
RANDOM_PORTS = xxx

Many times those can interfere with the java console.  Having port windows set 
to a very limited range, or specifying incorrect connect options for the pc's 
can cause these sort of problems.  The MEDIA_SERVER flag will also limit 
functionality in some cases and if you have that set for the master server you 
may want to take it out.  For required interface - it's just good to eliminate 
that potential issue.

 If those are present - try commenting them out and recycling.  See if the gui 
works then.  If it does - you may want to try adding the lines back one at a 
time to see which one caused the problem you're seeing.


 
Generally if you see the backup archive and restore gui when you should see the 
full admin console - there is a name resolution problem (with a status 25 it's 
generally reverse host name look-up.)

If you install the client piece on the pc - you can try running the following:

C:\Program Files\VERITAS\NetBackup\bin\bpclntcmd -hn backup-master


 C:\Program Files\VERITAS\NetBackup\bin\bpclntcmd -ip xxx.xxx.xxx.xxx of 
master

 
C:\Program Files\VERITAS\NetBackup\bin\bpclntcmd -pn 
  (which should verify the connection to the backup master server).

You can run the same things of course from the linux master to your pc.




 
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Re: [Veritas-bu] Help! Lost access to administrative commands.

2007-06-02 Thread rob worman
 -Original Message-
 Christopher Trown
 Sent: Friday, June 01, 2007 7:08 PM
 Subject: [Veritas-bu] Help! Lost access to administrative commands.

   I hope somebody can help me.  Support is flailing.  No help at
 all.

   I made a few changes via the console GUI and now I don't have
 access to any of the admin commands.  When I crank up the GUI, all I get

 is the Backup, Archive and Restore menu option.  I get this whether I'm
 at my workstation in my office or on the console.

snip

Your excellent sig has inspired me.  :-)

I'm guessing you were setting up the NetBackup Access Control (NBAC) stuff?
and/or the Authorization options?
or perhaps vopied?  (that last one is rarer than hen's teeth, so I'm
guessing not...)

Just off the cuff, I think you'll be back to normal if you just do
the following:

  1. log in to your master server as root
  2. stop the NetBackup daemons with netbackup stop or bp.kill_all
  3. cd /usr/openv/var/authorize.txt; mv authorize.txt bad-authorize.txt
  4. vi /usr/openv/netbackup/bp.conf and change any USE_VXSS values to
PROHIBITED
  (and my hunch is that you could probably get away with just doing #4...)

Assuming you can now access NBU again, you can take your time figuring
out what went wrong! ;-)

Here's good reference for the rather-delicate configuration of
NetBackup Access Control:
http://support.veritas.com/docs/281626


HTH
rob
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Re: [Veritas-bu] Help! Lost access to administrative commands.

2007-06-02 Thread Ambrose, Monte
That happens when the auth.conf file gets hosed.   /usr/openv/java/auth.conf.  
Check if your user id is in it and if you have all the right permissions

Monte

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rockey Reed
Sent: Friday, June 01, 2007 10:16 PM
To: Christopher Trown; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Help! Lost access to administrative commands.

Get you last good catalog backup and do a restore, then  make sure you
don't fiddle with the Authorization section of the NBU without first
reading and making sure you truly understand what the is going on.  It
appears you have successfully restricted everyone from the
administrative feature.  In that your jobs are failing, do the recovery
(well documented in the Troubleshooting Guide) and get your data
protected.

Thanks,
Rockey J. Reed

You're not obligated to win. You're obligated to keep trying to do the
best you can every day.  Marian Wright Edelman

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Christopher Trown
Sent: Friday, June 01, 2007 7:08 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Help! Lost access to administrative commands.



  I hope somebody can help me.  Support is flailing.  No help at
all.

  I made a few changes via the console GUI and now I don't have
access to any of the admin commands.  When I crank up the GUI, all I get

is the Backup, Archive and Restore menu option.  I get this whether I'm
at my workstation in my office or on the console.

  The processes seem to be up:

/usr/openv/netbackup/bin/bpps -a
NB Processes

root 22633 1  0 16:53 pts/100:00:00
/usr/openv/netbackup/bin/bprd
root 22641 1  0 16:53 pts/100:00:00
/usr/openv/netbackup/bin/bpdbm
root 22666 22641  0 16:53 pts/100:00:00
/usr/openv/netbackup/bin/bpjobd


MM Processes

root 22624 1  0 16:53 pts/100:00:00
/usr/openv/volmgr/bin/ltid
root 22631 1  0 16:53 pts/100:00:00 vmd -v
root 22681 22624  0 16:53 pts/100:00:00 tldd -v
root 22684 22624  0 16:53 pts/100:00:00 avrd -v
root 22688 1  0 16:53 pts/100:00:00 tldcd -v

/usr/openv/volmgr/bin/vmoprcmd -h backup -d ds

   DRIVE STATUS

Drv Type   Control  User  Label  RecMID  ExtMID  Ready   Wr.Enbl.
ReqId
   0 hcartAVR   Yes   AYR145   Yes Yes
  -
   1 hcart2   TLD- No   -
  -

  Backups are not running.  I can see the jobs in the queue.  Since
last night, they are failing with status 219.

  When I try to get a listing of available media, I get:

/usr/openv/netbackup/bin/goodies/available_media
16bpauthorize main: Function connect_to_remote_server(backup) failed:
25
cannot connect on socket

You do not have the proper authorization to perform
this task.  Please resolve and try again.

  Which I think is telling, I just don't know where else to look.
There are server entries in bp.conf for the server and my workstation.
There are entries in /etc/hosts for my workstation and the server.

  The setup is pretty simple, one server acting as Master and Media
Server, connected to a robotic library.  The system is running RedHat
AS3U8.

  Can someone point me where to look?

  Thanks!

Chris...

--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

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[Veritas-bu] Help! Lost access to administrative commands.

2007-06-01 Thread Christopher Trown



 I hope somebody can help me.  Support is flailing.  No help at all.

 I made a few changes via the console GUI and now I don't have 
access to any of the admin commands.  When I crank up the GUI, all I get 
is the Backup, Archive and Restore menu option.  I get this whether I'm 
at my workstation in my office or on the console.


 The processes seem to be up:

/usr/openv/netbackup/bin/bpps -a
NB Processes

root 22633 1  0 16:53 pts/100:00:00 
/usr/openv/netbackup/bin/bprd
root 22641 1  0 16:53 pts/100:00:00 
/usr/openv/netbackup/bin/bpdbm
root 22666 22641  0 16:53 pts/100:00:00 
/usr/openv/netbackup/bin/bpjobd



MM Processes

root 22624 1  0 16:53 pts/100:00:00 /usr/openv/volmgr/bin/ltid
root 22631 1  0 16:53 pts/100:00:00 vmd -v
root 22681 22624  0 16:53 pts/100:00:00 tldd -v
root 22684 22624  0 16:53 pts/100:00:00 avrd -v
root 22688 1  0 16:53 pts/100:00:00 tldcd -v

/usr/openv/volmgr/bin/vmoprcmd -h backup -d ds

  DRIVE STATUS

Drv Type   Control  User  Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId
  0 hcartAVR   Yes   AYR145   Yes Yes 
 -
  1 hcart2   TLD- No   - 
 -


 Backups are not running.  I can see the jobs in the queue.  Since 
last night, they are failing with status 219.


 When I try to get a listing of available media, I get:

/usr/openv/netbackup/bin/goodies/available_media
16bpauthorize main: Function connect_to_remote_server(backup) failed: 25
cannot connect on socket

You do not have the proper authorization to perform
this task.  Please resolve and try again.

 Which I think is telling, I just don't know where else to look. 
There are server entries in bp.conf for the server and my workstation. 
There are entries in /etc/hosts for my workstation and the server.


 The setup is pretty simple, one server acting as Master and Media 
Server, connected to a robotic library.  The system is running RedHat AS3U8.


 Can someone point me where to look?

 Thanks!

Chris...

--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
begin:vcard
fn:Christopher Trown
n:Trown;Christopher
org:University of Oregon;Telecom
adr:;;1244 Walnut St.;Eugene;OR;97401;United States of America
email;internet:[EMAIL PROTECTED]
title:Network Specialist
tel;work:541-346-1010
x-mozilla-html:FALSE
version:2.1
end:vcard

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Re: [Veritas-bu] Help! Lost access to administrative commands.

2007-06-01 Thread Rockey Reed
Get you last good catalog backup and do a restore, then  make sure you
don't fiddle with the Authorization section of the NBU without first
reading and making sure you truly understand what the is going on.  It
appears you have successfully restricted everyone from the
administrative feature.  In that your jobs are failing, do the recovery
(well documented in the Troubleshooting Guide) and get your data
protected.

Thanks, 
Rockey J. Reed 

You're not obligated to win. You're obligated to keep trying to do the
best you can every day.  Marian Wright Edelman

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Christopher Trown
Sent: Friday, June 01, 2007 7:08 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Help! Lost access to administrative commands.



  I hope somebody can help me.  Support is flailing.  No help at
all.

  I made a few changes via the console GUI and now I don't have 
access to any of the admin commands.  When I crank up the GUI, all I get

is the Backup, Archive and Restore menu option.  I get this whether I'm 
at my workstation in my office or on the console.

  The processes seem to be up:

/usr/openv/netbackup/bin/bpps -a
NB Processes

root 22633 1  0 16:53 pts/100:00:00 
/usr/openv/netbackup/bin/bprd
root 22641 1  0 16:53 pts/100:00:00 
/usr/openv/netbackup/bin/bpdbm
root 22666 22641  0 16:53 pts/100:00:00 
/usr/openv/netbackup/bin/bpjobd


MM Processes

root 22624 1  0 16:53 pts/100:00:00
/usr/openv/volmgr/bin/ltid
root 22631 1  0 16:53 pts/100:00:00 vmd -v
root 22681 22624  0 16:53 pts/100:00:00 tldd -v
root 22684 22624  0 16:53 pts/100:00:00 avrd -v
root 22688 1  0 16:53 pts/100:00:00 tldcd -v

/usr/openv/volmgr/bin/vmoprcmd -h backup -d ds

   DRIVE STATUS

Drv Type   Control  User  Label  RecMID  ExtMID  Ready   Wr.Enbl.
ReqId
   0 hcartAVR   Yes   AYR145   Yes Yes 
  -
   1 hcart2   TLD- No   - 
  -

  Backups are not running.  I can see the jobs in the queue.  Since 
last night, they are failing with status 219.

  When I try to get a listing of available media, I get:

/usr/openv/netbackup/bin/goodies/available_media
16bpauthorize main: Function connect_to_remote_server(backup) failed:
25
cannot connect on socket

You do not have the proper authorization to perform
this task.  Please resolve and try again.

  Which I think is telling, I just don't know where else to look. 
There are server entries in bp.conf for the server and my workstation. 
There are entries in /etc/hosts for my workstation and the server.

  The setup is pretty simple, one server acting as Master and Media 
Server, connected to a robotic library.  The system is running RedHat
AS3U8.

  Can someone point me where to look?

  Thanks!

Chris...

-- 
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

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