[Veritas-bu] Keep getting 58 errors
I am now kicking myself over and over. When the name changed, so did the function. As a result, the Windows firewall was turned back on. I am now working to get the ports open. Thanks, smwoodcrafts +-- |This was sent by dseym...@ap.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Keep getting 58 errors
Do you have a bpcd log from the client? If not, create a bpcd log on the client to tell if the NBU server is even getting to the client. If a log is not generated when you try something like connecting to the client's host properties or a telnet to the client on the bpcd port 13782 then you are not getting to the client. Since this started as a name change to the client, can that name be resolved by both the master server and the media server used in the backup? Don't assume it can run the commands to verify it can be resolved correctly- bpclntcmd -hn (client hostname) What do you get when you run this from the client? bpclntcmd -pn That would prove the vnetd port 13724 is opened between the client and NBU server inbound when the client tried to connect to the bprd port on the master server. Or they using NAT on the FW? If so only static one to one NAT is supported. The main thing is to verify whether or not the client is generating a bpcd log entry when you try to connect to the client. If it fails to do so then you are not getting the client's bpcd port 13782 via vnetd 13724. Check to see if they turned on the Microsoft FW feature on the client. Disable it for a quick test to verify it is in play. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of smwoodcrafts Sent: Monday, August 03, 2009 9:54 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] Keep getting 58 errors Thanks, but it doesn't mention anything about my problem. When I check the client, I see its listening to the ports. I don't see it as a DNS issue, because we are using Hosts file entries for resolution. We are going through a firewall, but I can't see that being an issue as the other servers in the same group can communicate with the master and media servers. In fact, it was communicating until they changed the server name and, as I mentioned before, I changed all the entries to reflect the new name. I am at a loss. smwoodcrafts +-- |This was sent by dseym...@ap.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Keep getting 58 errors
Make sure you have all the media servers in the bp.conf file.
--
Carl Stehman
Distributed Services
Pepcoholdings, Inc.
701 Ninth St NW
Washington DC 20068
202-331-6619
"Daniel Otto"
Sent by: veritas-bu-boun...@mailman.eng.auburn.edu
08/03/2009 09:53 AM
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Subject
Re: [Veritas-bu] Keep getting 58 errors
See if this help with your issue-
STATUS CODE 58: Can't connect to client. Troubleshooting procedures for
Status 58 errors.
http://support.veritas.com/docs/321172
-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
smwoodcrafts
Sent: Monday, August 03, 2009 8:36 AM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] Keep getting 58 errors
I was backing up a group of 5 servers in our DMZ. One was giving me
problems, but a uninstall and reinstall of the client and an entry in
the hosts file fixed that. Now they decided to change the name of one
the the servers. The IP wasn't changed. I had our network engineer
change the name in the firewall (just accounting), changed the entries
in the hosts files on the master and media servers, and edited the
policy. I am getting 58 errors for this client. I didi what I did
before. I reinstalled the client and still get a 58 error.
The master and media server is running window 2003 standard and
netbackup version is 6.5.3.1.
The client is running Windows 2008 Server and Client version is 6.5
clinet for 2008.
Firewall shouldn't be a problem as I can communicate the the other
servers in the group.
I've checked and rechecked host files.
Any help would be appreciated.
smwoodcrafts
+--
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Re: [Veritas-bu] Keep getting 58 errors
When you go to the client and open the BAR and go to the client properties - does it show the old client name or the new one? -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of smwoodcrafts Sent: Monday, August 03, 2009 9:54 AM To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] Keep getting 58 errors Thanks, but it doesn't mention anything about my problem. When I check the client, I see its listening to the ports. I don't see it as a DNS issue, because we are using Hosts file entries for resolution. We are going through a firewall, but I can't see that being an issue as the other servers in the same group can communicate with the master and media servers. In fact, it was communicating until they changed the server name and, as I mentioned before, I changed all the entries to reflect the new name. I am at a loss. smwoodcrafts +-- |This was sent by dseym...@ap.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Keep getting 58 errors
Thanks, but it doesn't mention anything about my problem. When I check the client, I see its listening to the ports. I don't see it as a DNS issue, because we are using Hosts file entries for resolution. We are going through a firewall, but I can't see that being an issue as the other servers in the same group can communicate with the master and media servers. In fact, it was communicating until they changed the server name and, as I mentioned before, I changed all the entries to reflect the new name. I am at a loss. smwoodcrafts +-- |This was sent by dseym...@ap.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Keep getting 58 errors
See if this help with your issue- STATUS CODE 58: Can't connect to client. Troubleshooting procedures for Status 58 errors. http://support.veritas.com/docs/321172 -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of smwoodcrafts Sent: Monday, August 03, 2009 8:36 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] Keep getting 58 errors I was backing up a group of 5 servers in our DMZ. One was giving me problems, but a uninstall and reinstall of the client and an entry in the hosts file fixed that. Now they decided to change the name of one the the servers. The IP wasn't changed. I had our network engineer change the name in the firewall (just accounting), changed the entries in the hosts files on the master and media servers, and edited the policy. I am getting 58 errors for this client. I didi what I did before. I reinstalled the client and still get a 58 error. The master and media server is running window 2003 standard and netbackup version is 6.5.3.1. The client is running Windows 2008 Server and Client version is 6.5 clinet for 2008. Firewall shouldn't be a problem as I can communicate the the other servers in the group. I've checked and rechecked host files. Any help would be appreciated. smwoodcrafts +-- |This was sent by dseym...@ap.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Keep getting 58 errors
I was backing up a group of 5 servers in our DMZ. One was giving me problems, but a uninstall and reinstall of the client and an entry in the hosts file fixed that. Now they decided to change the name of one the the servers. The IP wasn't changed. I had our network engineer change the name in the firewall (just accounting), changed the entries in the hosts files on the master and media servers, and edited the policy. I am getting 58 errors for this client. I didi what I did before. I reinstalled the client and still get a 58 error. The master and media server is running window 2003 standard and netbackup version is 6.5.3.1. The client is running Windows 2008 Server and Client version is 6.5 clinet for 2008. Firewall shouldn't be a problem as I can communicate the the other servers in the group. I've checked and rechecked host files. Any help would be appreciated. smwoodcrafts +-- |This was sent by dseym...@ap.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
