Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-21 Thread Haskins, Steve
Hello,

  In part to the question posed about validating the purchase of Aptare
and stating its benefits does anyone have experience with Aptare in
comparison to Netbackup 6.0 NOM that they could state reasons to favor
one over the other? Does anyone have comments about Symantec Backup
Reporter in relation to the previously two mentioned products? I'm in
the same situation of validating purchasing improved reporting software
to my companies' hierarchy.

Thank you,
Steve

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hindle,
Greg
Sent: Tuesday, March 20, 2007 11:42 AM
To: Liddle, Stuart; David Rock; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

Thanks! 


Greg 

-Original Message-
From: Liddle, Stuart [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 20, 2007 2:39 PM
To: Hindle, Greg; David Rock; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] NBU  Aptare - Real World Benefits

Greg,

I can tell you that we run the command:

bppllist -allpolicies -U

and put the resulting output into a file which we then put into a
revision control system (we use subversion).

Plus we have a Change Control system where our users request changes to
the backups like adding/removing systems, path changes, etc.  These work
orders are then referenced when we check in a change to the policy list.

--stuart

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hindle,
Greg
Sent: Tuesday, March 20, 2007 11:28 AM
To: David Rock; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

 David,
How do you track policy changes?


Greg 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Rock
Sent: Tuesday, March 20, 2007 2:10 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

* Ed Wilts [EMAIL PROTECTED] [2007-03-19 22:23]:
 
 These are benefits from StorageConsole that we get all the time - some

 exclusively from StorageConsole and some in combination with our own 
 tools.  I'm pretty sure that there are features that we're not using 
 yet (some just because they're not as applicable to our environment as

 they could be to others and perhaps some just because I haven't 
 mastered it all (like automated reporting)).

I can mirror most of this, plus add a few more.  One of the more recent
additions is tracking of policy changes.  We are just starting to use
this as an audit control of what changes are made in a given policy.  It
makes for a good balance check against our change management process.

We have also saved many hours of our operations staff's time by giving
them a single screen to monitor off-hours rather than have seven
distinct NBU Activity Montiors running to track job status.  The
consolidated views simplify and help target what we react to.

My favorite report is probably the Backup Duration SLA report.  It gives
a simple view of what backups are taking a long time to complete,
allowing us to target those systems as potential items to optimize.

--
David Rock
[EMAIL PROTECTED]
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread David Rock
* Ed Wilts [EMAIL PROTECTED] [2007-03-19 22:23]:
 
 These are benefits from StorageConsole that we get all the time - some 
 exclusively from StorageConsole and some in combination with our own 
 tools.  I'm pretty sure that there are features that we're not using yet 
 (some just because they're not as applicable to our environment as they 
 could be to others and perhaps some just because I haven't mastered it 
 all (like automated reporting)).

I can mirror most of this, plus add a few more.  One of the more recent
additions is tracking of policy changes.  We are just starting to use
this as an audit control of what changes are made in a given policy.  It
makes for a good balance check against our change management process.

We have also saved many hours of our operations staff's time by giving
them a single screen to monitor off-hours rather than have seven
distinct NBU Activity Montiors running to track job status.  The
consolidated views simplify and help target what we react to.

My favorite report is probably the Backup Duration SLA report.  It gives
a simple view of what backups are taking a long time to complete,
allowing us to target those systems as potential items to optimize.

-- 
David Rock
[EMAIL PROTECTED]
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Hindle, Greg
 David,
How do you track policy changes?


Greg 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Rock
Sent: Tuesday, March 20, 2007 2:10 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

* Ed Wilts [EMAIL PROTECTED] [2007-03-19 22:23]:
 
 These are benefits from StorageConsole that we get all the time - some

 exclusively from StorageConsole and some in combination with our own 
 tools.  I'm pretty sure that there are features that we're not using 
 yet (some just because they're not as applicable to our environment as

 they could be to others and perhaps some just because I haven't 
 mastered it all (like automated reporting)).

I can mirror most of this, plus add a few more.  One of the more recent
additions is tracking of policy changes.  We are just starting to use
this as an audit control of what changes are made in a given policy.  It
makes for a good balance check against our change management process.

We have also saved many hours of our operations staff's time by giving
them a single screen to monitor off-hours rather than have seven
distinct NBU Activity Montiors running to track job status.  The
consolidated views simplify and help target what we react to.

My favorite report is probably the Backup Duration SLA report.  It gives
a simple view of what backups are taking a long time to complete,
allowing us to target those systems as potential items to optimize.

--
David Rock
[EMAIL PROTECTED]
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 the addressee.  If you are not the intended recipient, do not use the 
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread David Rock
* Hindle, Greg [EMAIL PROTECTED] [2007-03-20 14:27]:
  David,
 How do you track policy changes?

They have recently added a policy audit module that you can access the
same way you would accecss an automated report.  We are currently on
6.0.14, I don't remember off the top of my head when they added the
access to the report.

The reports are in the /opt/aptare/database/custom_reports directory in
a typical install.

-- 
David Rock
[EMAIL PROTECTED]
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Liddle, Stuart
Greg,

I can tell you that we run the command:

bppllist -allpolicies -U

and put the resulting output into a file which we then put into a revision
control system (we use subversion).

Plus we have a Change Control system where our users request changes to the
backups like adding/removing systems, path changes, etc.  These work orders
are then referenced when we check in a change to the policy list.

--stuart

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hindle, Greg
Sent: Tuesday, March 20, 2007 11:28 AM
To: David Rock; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

 David,
How do you track policy changes?


Greg 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Rock
Sent: Tuesday, March 20, 2007 2:10 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

* Ed Wilts [EMAIL PROTECTED] [2007-03-19 22:23]:
 
 These are benefits from StorageConsole that we get all the time - some

 exclusively from StorageConsole and some in combination with our own 
 tools.  I'm pretty sure that there are features that we're not using 
 yet (some just because they're not as applicable to our environment as

 they could be to others and perhaps some just because I haven't 
 mastered it all (like automated reporting)).

I can mirror most of this, plus add a few more.  One of the more recent
additions is tracking of policy changes.  We are just starting to use
this as an audit control of what changes are made in a given policy.  It
makes for a good balance check against our change management process.

We have also saved many hours of our operations staff's time by giving
them a single screen to monitor off-hours rather than have seven
distinct NBU Activity Montiors running to track job status.  The
consolidated views simplify and help target what we react to.

My favorite report is probably the Backup Duration SLA report.  It gives
a simple view of what backups are taking a long time to complete,
allowing us to target those systems as potential items to optimize.

--
David Rock
[EMAIL PROTECTED]
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 This e-mail and any attachments are confidential, may contain legal,
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Hindle, Greg
Ok Thanks. This is a Aptare thing. Good I am trying to convince my
management here to buy this product. 


Greg 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Rock
Sent: Tuesday, March 20, 2007 2:35 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

* Hindle, Greg [EMAIL PROTECTED] [2007-03-20 14:27]:
  David,
 How do you track policy changes?

They have recently added a policy audit module that you can access the
same way you would accecss an automated report.  We are currently on
6.0.14, I don't remember off the top of my head when they added the
access to the report.

The reports are in the /opt/aptare/database/custom_reports directory in
a typical install.

--
David Rock
[EMAIL PROTECTED]
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 This e-mail and any attachments are confidential, may contain legal, 
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 the addressee.  If you are not the intended recipient, do not use the 
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Hindle, Greg
Thanks! 


Greg 

-Original Message-
From: Liddle, Stuart [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 20, 2007 2:39 PM
To: Hindle, Greg; David Rock; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] NBU  Aptare - Real World Benefits

Greg,

I can tell you that we run the command:

bppllist -allpolicies -U

and put the resulting output into a file which we then put into a
revision control system (we use subversion).

Plus we have a Change Control system where our users request changes to
the backups like adding/removing systems, path changes, etc.  These work
orders are then referenced when we check in a change to the policy list.

--stuart

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hindle,
Greg
Sent: Tuesday, March 20, 2007 11:28 AM
To: David Rock; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

 David,
How do you track policy changes?


Greg 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Rock
Sent: Tuesday, March 20, 2007 2:10 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

* Ed Wilts [EMAIL PROTECTED] [2007-03-19 22:23]:
 
 These are benefits from StorageConsole that we get all the time - some

 exclusively from StorageConsole and some in combination with our own 
 tools.  I'm pretty sure that there are features that we're not using 
 yet (some just because they're not as applicable to our environment as

 they could be to others and perhaps some just because I haven't 
 mastered it all (like automated reporting)).

I can mirror most of this, plus add a few more.  One of the more recent
additions is tracking of policy changes.  We are just starting to use
this as an audit control of what changes are made in a given policy.  It
makes for a good balance check against our change management process.

We have also saved many hours of our operations staff's time by giving
them a single screen to monitor off-hours rather than have seven
distinct NBU Activity Montiors running to track job status.  The
consolidated views simplify and help target what we react to.

My favorite report is probably the Backup Duration SLA report.  It gives
a simple view of what backups are taking a long time to complete,
allowing us to target those systems as potential items to optimize.

--
David Rock
[EMAIL PROTECTED]
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 This e-mail and any attachments are confidential, may contain legal,
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Steve Quan
Is there a newsgroup/forum I can go to for tips/hints on how others are
using Aptare with NetBackup ?

Thanks,
/Steve
--
On Tue, 20 Mar 2007, Hindle, Greg wrote:

 Ok Thanks. This is a Aptare thing. Good I am trying to convince my
 management here to buy this product.


 Greg


snip
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Philip McDougal
Greg, I'm trying to convince my management to purchase it as well.  

Besides all the benefits of the visual dashboard and the daily reports
on utilization (Media Servers and tape drives), SLAs, Missing and
Suspect client backups; I am using custom reports to email our
compliance department of our daily job summaries.  In this report, there
is a Notes field added to the report that includes the Notes I add to a
JobID that either fails, retries or partially succeeds.  

Overall, I love the ease of creating so many reports that give me a
better picture of what my backup environment is doing.  

Phil.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hindle,
Greg
Sent: Tuesday, March 20, 2007 1:41 PM
To: David Rock; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

Ok Thanks. This is a Aptare thing. Good I am trying to convince my
management here to buy this product. 


Greg 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Rock
Sent: Tuesday, March 20, 2007 2:35 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

* Hindle, Greg [EMAIL PROTECTED] [2007-03-20 14:27]:
  David,
 How do you track policy changes?

They have recently added a policy audit module that you can access the
same way you would accecss an automated report.  We are currently on
6.0.14, I don't remember off the top of my head when they added the
access to the report.

The reports are in the /opt/aptare/database/custom_reports directory in
a typical install.

--
David Rock
[EMAIL PROTECTED]
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread David Rock
* Liddle, Stuart [EMAIL PROTECTED] [2007-03-20 11:39]:
 Greg,
 
 I can tell you that we run the command:
 
 bppllist -allpolicies -U
 
 and put the resulting output into a file which we then put into a revision
 control system (we use subversion).
 
 Plus we have a Change Control system where our users request changes to the
 backups like adding/removing systems, path changes, etc.  These work orders
 are then referenced when we check in a change to the policy list.

That is certainly a direct (and inexpensive) way to do it.  Good idea.

-- 
David Rock
[EMAIL PROTECTED]
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Matthew Johnson
I guess the overall consensus is that this is a good product. How much
does it cost

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Rock
Sent: Tuesday, March 20, 2007 12:07 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU  Aptare - Real World Benefits

* Liddle, Stuart [EMAIL PROTECTED] [2007-03-20 11:39]:
 Greg,
 
 I can tell you that we run the command:
 
 bppllist -allpolicies -U
 
 and put the resulting output into a file which we then put into a
revision
 control system (we use subversion).
 
 Plus we have a Change Control system where our users request changes
to the
 backups like adding/removing systems, path changes, etc.  These work
orders
 are then referenced when we check in a change to the policy list.

That is certainly a direct (and inexpensive) way to do it.  Good idea.

-- 
David Rock
[EMAIL PROTECTED]
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread David Rock
* Matthew Johnson [EMAIL PROTECTED] [2007-03-20 13:57]:
 I guess the overall consensus is that this is a good product. How much
 does it cost

It's not exactly cheap, but I think you have to talk to Aptare about the
specifics.  I get the impression that pricing is not necessarily a fixed
option. :-(

-- 
David Rock
[EMAIL PROTECTED]
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-20 Thread Ed Wilts
On 3/20/2007 2:53 PM, Steve Quan wrote:
 Is there a newsgroup/forum I can go to for tips/hints on how others are
 using Aptare with NetBackup ?

You're there :-).

.../Ed

-- 
Ed Wilts, RHCE, BCFP
Mounds View, MN, USA
mailto:[EMAIL PROTECTED]
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[Veritas-bu] NBU Aptare - Real World Benefits

2007-03-19 Thread Scott Jacobson
To those NBU Aptare users:
 
I'm already convinced of the vendor preference for Aptare as the third party 
NetBackup reporting tool alternative, what I'd like to know is the real world 
experiences for this tool and reports the can be generated and realized in 
terms of:
 
1. Cost management.
2. Process management (scheduling).
3. Capacity management (of which there are many. ie. tape utilization, pool 
utilization etc.)
4. Forecasting (predicative analysis with thresholds etc.)
 
or anything else that has helped in terms of proficiency, driving down costs 
and/or other economic benefits since having installed it into an enterprise 
environment.
 
I can get the sales pitch answers from Aptare directly, but I'm more 
interested in this forum's real world experiences.
 
A timely response would be appreciated.
 
Thank you,
Scott
 
PS: Environment - W2K/W2K3 Master
 
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Re: [Veritas-bu] NBU Aptare - Real World Benefits

2007-03-19 Thread Ed Wilts
On 3/19/2007 9:49 PM, Scott Jacobson wrote:
 I'm already convinced of the vendor preference for Aptare as the third 
 party NetBackup reporting tool alternative, what I'd like to know is the 
 real world experiences for this tool and reports the can be generated 
 and realized in terms of:
  
 1. Cost management.
 2. Process management (scheduling).
 3. Capacity management (of which there are many. ie. tape utilization, 
 pool utilization etc.)
 4. Forecasting (predicative analysis with thresholds etc.)
  
 or anything else that has helped in terms of proficiency, driving down 
 costs and/or other economic benefits since having installed it into an 
 enterprise environment.

We use Aptare StorageConsole in many ways:
- identify when we're running out of tape drives by measuring utilization.
- identify when we run out of tape library slots
- identify tapes in the wrong pool - those tapes did not get returned to 
the proper pools so therefore were tying up library slots and forcing us 
to buy more tapes
- long-term trending.  We don't use the StorageConsole modules to 
forecast tape utilization but we use the volume trending graphs
- 6-Sigma quality control (we use a combination of exported Aptare data 
and our own graphs)
- scheduling quality.  StorageConsole helped us identify major bugs in 
NetBackup 6.0MP3 where jobs weren't being properly scheduled (fixed in MP4).
- distributed quality control - DBAs now check their own success rates 
and volumes.  The 6-Sigma graphs are generated by another group without 
our help (beyond the initial training)
- Mission Control reports are superb for seeing the success rate of 
individual mount points rather than looking at just looking at overall 
server success rates.  Helps identify mount points that are at risk. 
Especially critical for things like databases that are spread across 
multiple mount points or Exchange stores.
- on the capacity management front, we've migrated from one tape 
technology to another.  We're using StorageConsole to give us visibility 
into the individual tape pools and retention dates to see if/when we 
should rewrite the old tapes to new tapes.
- centralized reporting - we now report on both BackupExec and 
NetBackup.  We're primarily BackupExec in our remote offices.  This now 
gives us better capacity planning for our remote sites.

These are benefits from StorageConsole that we get all the time - some 
exclusively from StorageConsole and some in combination with our own 
tools.  I'm pretty sure that there are features that we're not using yet 
(some just because they're not as applicable to our environment as they 
could be to others and perhaps some just because I haven't mastered it 
all (like automated reporting)).

I hope this helps - I know I rambled but I figured you're rather a 
rambling timely report than none at all.

.../Ed
-- 
Ed Wilts, RHCE, BCFP
Mounds View, MN, USA
mailto:[EMAIL PROTECTED]
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