[Veritas-bu] NetBackup 7.1 media server backup issue
Hi All, We're having a strange problem when the media server (AIX 6.1) is backing up itself. This problem only occurs when the media server attempts to back up itself. The media server can back up other clients just fine. Other media servers can back up this media server just fine. Here is the general output of the backup: 05/05/2011 09:37:01 - begin writing 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno = 119 - System call timed out 05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by parent process 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read failed This isn't necessarily helpful, so I've enabled verbose logging level 5 on both bpbkar and bpbrm. I'm not seeing any red flags. I have tried disabling shared memory, reducing the buffers to bare minimums, excluding what I thought were problem files, but it seems we are chasing a ghost. It is as if bpbkar stops sending data. The backup runs for a while, stops on a random file, and sits there until the job times out. Any ideas? -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 == CONFIDENTIALITY NOTICE: This e-mail message and all attachments transmitted with it may contain legally privileged, proprietary and/or confidential information intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication or other use of this message and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and its attachments. Thank you. == ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
If I am understanding it correctly, an error occurred while reading a file. > 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. > status: 13: file read failed That is strange. See if there is any storage (volume manager or disk I/O) related error/fault reported at the time of bpbkar failure. Also, you can try bpbkar null test - just to ensure that data can be read without any random read failures: bpbkar -nocont > /dev/null Hope that helps, /Girish --- On Fri, 5/6/11, jim.ca...@mylan.com wrote: > From: jim.ca...@mylan.com > Subject: [Veritas-bu] NetBackup 7.1 media server backup issue > To: veritas-bu@mailman.eng.auburn.edu > Date: Friday, May 6, 2011, 6:45 AM > > Hi All, > > We're having a strange problem when the media server (AIX > 6.1) is backing > up itself. This problem only occurs when the media server > attempts to back > up itself. The media server can back up other clients just > fine. Other > media servers can back up this media server just fine. > > Here is the general output of the backup: > > 05/05/2011 09:37:01 - begin writing > 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read > failed: errno = > 119 - System call timed out > 05/05/2011 09:52:18 - Error bptm (pid=8912950) media > manager terminated by > parent process > 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. > status: 13: file read > failed > > This isn't necessarily helpful, so I've enabled verbose > logging level 5 on > both bpbkar and bpbrm. I'm not seeing any red flags. > > I have tried disabling shared memory, reducing the buffers > to bare > minimums, excluding what I thought were problem files, but > it seems we are > chasing a ghost. It is as if bpbkar stops sending data. The > backup runs for > a while, stops on a random file, and sits there until the > job times out. > > Any ideas? > > -- > Jim Canon > Sr. Data Protection Analyst > Global Technology Services - AHS > Mylan > 781 Chestnut Ridge Road > Morgantown, WV 26505 > > jim.ca...@mylan.com > > Phone: 800.826.9526 ext. 6236 > Direct: 304.554.6236 > Fax: 304.285.6404 > Mobile: 304.224.6815 > > > == > CONFIDENTIALITY NOTICE: This e-mail message and all > attachments transmitted with it may contain legally > privileged, proprietary and/or confidential information > intended solely for the use of the addressee. If you > are not the intended recipient, you are hereby notified that > any review, dissemination, distribution, duplication or > other use of this message and/or its attachments is strictly > prohibited. If you are not the intended recipient, > please contact the sender by reply e-mail and destroy all > copies of the original message and its attachments. > Thank you. > == > > ___ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
I have few questions: - What is in the backup selection. - Follow NFS and cross mount points selected - Try splitting up the backup selection in multiple streams and pin point exactly which file or folder is creating problem. On Fri, May 6, 2011 at 9:15 AM, wrote: > > Hi All, > > We're having a strange problem when the media server (AIX 6.1) is backing > up itself. This problem only occurs when the media server attempts to back > up itself. The media server can back up other clients just fine. Other > media servers can back up this media server just fine. > > Here is the general output of the backup: > > 05/05/2011 09:37:01 - begin writing > 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno = > 119 - System call timed out > 05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by > parent process > 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read > failed > > This isn't necessarily helpful, so I've enabled verbose logging level 5 on > both bpbkar and bpbrm. I'm not seeing any red flags. > > I have tried disabling shared memory, reducing the buffers to bare > minimums, excluding what I thought were problem files, but it seems we are > chasing a ghost. It is as if bpbkar stops sending data. The backup runs for > a while, stops on a random file, and sits there until the job times out. > > Any ideas? > > -- > Jim Canon > Sr. Data Protection Analyst > Global Technology Services - AHS > Mylan > 781 Chestnut Ridge Road > Morgantown, WV 26505 > > jim.ca...@mylan.com > > Phone: 800.826.9526 ext. 6236 > Direct: 304.554.6236 > Fax: 304.285.6404 > Mobile: 304.224.6815 > > > > == > CONFIDENTIALITY NOTICE: This e-mail message and all attachments > transmitted with it may contain legally privileged, proprietary and/or > confidential information intended solely for the use of the addressee. If > you are not the intended recipient, you are hereby notified that any review, > dissemination, distribution, duplication or other use of this message and/or > its attachments is strictly prohibited. If you are not the intended > recipient, please contact the sender by reply e-mail and destroy all copies > of the original message and its attachments. Thank you. > > == > > ___ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > > ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
Hi Saran, The backup selection is / I have cross mount points selected. We don't follow NFS. I can try splitting the backup into multiple streams, but I don't think there is a file read issue. I can run (bpbkar -nocont / > /dev/null) without any problems what so ever. Thanks, -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 From: "Saran Brar" To: jim.ca...@mylan.com Cc: veritas-bu@mailman.eng.auburn.edu Date: 05/06/2011 01:20 AM Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue I have few questions: - What is in the backup selection. - Follow NFS and cross mount points selected - Try splitting up the backup selection in multiple streams and pin point exactly which file or folder is creating problem. On Fri, May 6, 2011 at 9:15 AM, wrote: Hi All, We're having a strange problem when the media server (AIX 6.1) is backing up itself. This problem only occurs when the media server attempts to back up itself. The media server can back up other clients just fine. Other media servers can back up this media server just fine. Here is the general output of the backup: 05/05/2011 09:37:01 - begin writing 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno = 119 - System call timed out 05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by parent process 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read failed This isn't necessarily helpful, so I've enabled verbose logging level 5 on both bpbkar and bpbrm. I'm not seeing any red flags. I have tried disabling shared memory, reducing the buffers to bare minimums, excluding what I thought were problem files, but it seems we are chasing a ghost. It is as if bpbkar stops sending data. The backup runs for a while, stops on a random file, and sits there until the job times out. Any ideas? -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 == CONFIDENTIALITY NOTICE: This e-mail message and all attachments transmitted with it may contain legally privileged, proprietary and/or confidential information intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication or other use of this message and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and its attachments. Thank you. == ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu == CONFIDENTIALITY NOTICE: This e-mail message and all attachments transmitted with it may contain legally privileged, proprietary and/or confidential information intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication or other use of this message and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and its attachments. Thank you. == ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
Girish, A file read error is what it appears, however (bpbkar -nocont / > /dev/null) completes with status 0. Here is where it gets strange. I've also tried creating a storage unit that uses /dev/null as it's basic disk pool. I've then set the backup policy to use this storage unit. This backup fails with the same error as if I use a storage unit and disk pool pointing to our data domain. Thanks, -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 From: "Girish Jorapurkar" To: veritas-bu@mailman.eng.auburn.edu, jim.ca...@mylan.com Date: 05/05/2011 10:01 PM Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue Sent by:veritas-bu-boun...@mailman.eng.auburn.edu If I am understanding it correctly, an error occurred while reading a file. > 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. > status: 13: file read failed That is strange. See if there is any storage (volume manager or disk I/O) related error/fault reported at the time of bpbkar failure. Also, you can try bpbkar null test - just to ensure that data can be read without any random read failures: bpbkar -nocont > /dev/null Hope that helps, /Girish --- On Fri, 5/6/11, jim.ca...@mylan.com wrote: > From: jim.ca...@mylan.com > Subject: [Veritas-bu] NetBackup 7.1 media server backup issue > To: veritas-bu@mailman.eng.auburn.edu > Date: Friday, May 6, 2011, 6:45 AM > > Hi All, > > We're having a strange problem when the media server (AIX > 6.1) is backing > up itself. This problem only occurs when the media server > attempts to back > up itself. The media server can back up other clients just > fine. Other > media servers can back up this media server just fine. > > Here is the general output of the backup: > > 05/05/2011 09:37:01 - begin writing > 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read > failed: errno = > 119 - System call timed out > 05/05/2011 09:52:18 - Error bptm (pid=8912950) media > manager terminated by > parent process > 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. > status: 13: file read > failed > > This isn't necessarily helpful, so I've enabled verbose > logging level 5 on > both bpbkar and bpbrm. I'm not seeing any red flags. > > I have tried disabling shared memory, reducing the buffers > to bare > minimums, excluding what I thought were problem files, but > it seems we are > chasing a ghost. It is as if bpbkar stops sending data. The > backup runs for > a while, stops on a random file, and sits there until the > job times out. > > Any ideas? > > -- > Jim Canon > Sr. Data Protection Analyst > Global Technology Services - AHS > Mylan > 781 Chestnut Ridge Road > Morgantown, WV 26505 > > jim.ca...@mylan.com > > Phone: 800.826.9526 ext. 6236 > Direct: 304.554.6236 > Fax: 304.285.6404 > Mobile: 304.224.6815 > > > == > CONFIDENTIALITY NOTICE: This e-mail message and all > attachments transmitted with it may contain legally > privileged, proprietary and/or confidential information > intended solely for the use of the addressee. If you > are not the intended recipient, you are hereby notified that > any review, dissemination, distribution, duplication or > other use of this message and/or its attachments is strictly > prohibited. If you are not the intended recipient, > please contact the sender by reply e-mail and destroy all > copies of the original message and its attachments. > Thank you. > == > > ___ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu == CONFIDENTIALITY NOTICE: This e-mail message and all attachments transmitted with it may contain legally privileged, proprietary and/or confidential information intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication or other use of this message and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and its attachments. Thank you. == ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
When we've encountered these issues and the logs were no help, we had to narrow down the problem by creating multiple backups or streams. This approach allowed us to narrow down the culprit by eventually closing in on a bad file during the backup. Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693 Keeping People and Information Connected® ▪ http://availability.sungard.com/ P Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. Sent by: 05/06/2011 10:41 AM To Girish Jorapurkar cc Subject Re: [Veritas-bu] NetBackup 7.1 media server backup issue Girish, A file read error is what it appears, however (bpbkar -nocont / > /dev/null) completes with status 0. Here is where it gets strange. I've also tried creating a storage unit that uses /dev/null as it's basic disk pool. I've then set the backup policy to use this storage unit. This backup fails with the same error as if I use a storage unit and disk pool pointing to our data domain. Thanks, -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 From:"Girish Jorapurkar" To: veritas-bu@mailman.eng.auburn.edu, jim.ca...@mylan.com Date:05/05/2011 10:01 PM Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue Sent by: veritas-bu-boun...@mailman.eng.auburn.edu If I am understanding it correctly, an error occurred while reading a file. > 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. > status: 13: file read failed That is strange. See if there is any storage (volume manager or disk I/O) related error/fault reported at the time of bpbkar failure. Also, you can try bpbkar null test - just to ensure that data can be read without any random read failures: bpbkar -nocont > /dev/null Hope that helps, /Girish --- On Fri, 5/6/11, jim.ca...@mylan.com wrote: > From: jim.ca...@mylan.com > Subject: [Veritas-bu] NetBackup 7.1 media server backup issue > To: veritas-bu@mailman.eng.auburn.edu > Date: Friday, May 6, 2011, 6:45 AM > > Hi All, > > We're having a strange problem when the media server (AIX > 6.1) is backing > up itself. This problem only occurs when the media server > attempts to back > up itself. The media server can back up other clients just > fine. Other > media servers can back up this media server just fine. > > Here is the general output of the backup: > > 05/05/2011 09:37:01 - begin writing > 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read > failed: errno = > 119 - System call timed out > 05/05/2011 09:52:18 - Error bptm (pid=8912950) media > manager terminated by > parent process > 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. > status: 13: file read > failed > > This isn't necessarily helpful, so I've enabled verbose > logging level 5 on > both bpbkar and bpbrm. I'm not seeing any red flags. > > I have tried disabling shared memory, reducing the buffers > to bare > minimums, excluding what I thought were problem files, but > it seems we are > chasing a ghost. It is as if bpbkar stops sending data. The > backup runs for > a while, stops on a random file, and sits there until the > job times out. > > Any ideas? > > -- > Jim Canon > Sr. Data Protection Analyst > Global Technology Services - AHS > Mylan > 781 Chestnut Ridge Road > Morgantown, WV 26505 > > jim.ca...@mylan.com > > Phone: 800.826.9526 ext. 6236 > Direct: 304.554.6236 > Fax: 304.285.6404 > Mobile: 304.224.6815 > > > == > CONFIDENTIALITY NOTICE: This e-mail message and all > attachments transmitted with it may contain legally > privileged, proprietary and/or confidential information > intended solely for the use of the addressee. If you > are not the intended recipient, you are hereby notified that > any review, dissemination, distribution, duplication or > other use of this message and/or its attachments is strictly > prohibited. If you are not the intended recipient, > please contact the sender by reply e-mail and destroy all > copies of the original message and its attachments. > Thank you. > == > &
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
Jim, You might want to look at locks. Are there any message that help in the aix system logs. Trying checking your client settings for waiting for locked or in use files for the aix media server. I do not know if this is the problem, just a thought. len -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of jim.ca...@mylan.com Sent: Thursday, May 05, 2011 9:16 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] NetBackup 7.1 media server backup issue Hi All, We're having a strange problem when the media server (AIX 6.1) is backing up itself. This problem only occurs when the media server attempts to back up itself. The media server can back up other clients just fine. Other media servers can back up this media server just fine. Here is the general output of the backup: 05/05/2011 09:37:01 - begin writing 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno = 119 - System call timed out 05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by parent process 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read failed This isn't necessarily helpful, so I've enabled verbose logging level 5 on both bpbkar and bpbrm. I'm not seeing any red flags. I have tried disabling shared memory, reducing the buffers to bare minimums, excluding what I thought were problem files, but it seems we are chasing a ghost. It is as if bpbkar stops sending data. The backup runs for a while, stops on a random file, and sits there until the job times out. Any ideas? -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 == CONFIDENTIALITY NOTICE: This e-mail message and all attachments transmitted with it may contain legally privileged, proprietary and/or confidential information intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication or other use of this message and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and its attachments. Thank you. == ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
Hi Len, This too was something we considered. The "locked file action" in the media server client settings is set to "skip". We enabled debug level system logging and got nothing of use from aix. On a side note - I got 1 random successful full backup today. I immediately ran another full, and got the same old error. I have also tried writing directly to tape - same error. -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 From: "Len Boyle" To: "jim.ca...@mylan.com" , "veritas-bu@mailman.eng.auburn.edu" Date: 05/06/2011 04:31 PM Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue Sent by:veritas-bu-boun...@mailman.eng.auburn.edu Jim, You might want to look at locks. Are there any message that help in the aix system logs. Trying checking your client settings for waiting for locked or in use files for the aix media server. I do not know if this is the problem, just a thought. len -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [ mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of jim.ca...@mylan.com Sent: Thursday, May 05, 2011 9:16 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] NetBackup 7.1 media server backup issue Hi All, We're having a strange problem when the media server (AIX 6.1) is backing up itself. This problem only occurs when the media server attempts to back up itself. The media server can back up other clients just fine. Other media servers can back up this media server just fine. Here is the general output of the backup: 05/05/2011 09:37:01 - begin writing 05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno = 119 - System call timed out 05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by parent process 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read failed This isn't necessarily helpful, so I've enabled verbose logging level 5 on both bpbkar and bpbrm. I'm not seeing any red flags. I have tried disabling shared memory, reducing the buffers to bare minimums, excluding what I thought were problem files, but it seems we are chasing a ghost. It is as if bpbkar stops sending data. The backup runs for a while, stops on a random file, and sits there until the job times out. Any ideas? -- Jim Canon Sr. Data Protection Analyst Global Technology Services - AHS Mylan 781 Chestnut Ridge Road Morgantown, WV 26505 jim.ca...@mylan.com Phone: 800.826.9526 ext. 6236 Direct: 304.554.6236 Fax: 304.285.6404 Mobile: 304.224.6815 == CONFIDENTIALITY NOTICE: This e-mail message and all attachments transmitted with it may contain legally privileged, proprietary and/or confidential information intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication or other use of this message and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and its attachments. Thank you. == ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu == CONFIDENTIALITY NOTICE: This e-mail message and all attachments transmitted with it may contain legally privileged, proprietary and/or confidential information intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication or other use of this message and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and its attachments. Thank you. == ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] NetBackup 7.1 media server backup issue
Hi Rusty,
I have been trying a similar approach using the exclude lists. I haven't
been able to gather enough data to say for certain that a specific group of
files is causing the problem. There doesn't seem to be a specific file
causing the issue.
--
Jim Canon
Sr. Data Protection Analyst
Global Technology Services - AHS
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505
jim.ca...@mylan.com
Phone: 800.826.9526 ext. 6236
Direct: 304.554.6236
Fax: 304.285.6404
Mobile: 304.224.6815
From: rusty.ma...@sungard.com
To: jim.ca...@mylan.com
Cc: veritas-bu@mailman.eng.auburn.edu,
veritas-bu-boun...@mailman.eng.auburn.edu
Date: 05/06/2011 04:04 PM
Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue
Sent by:veritas-bu-boun...@mailman.eng.auburn.edu
When we've encountered these issues and the logs were no help, we had to
narrow down the problem by creating multiple backups or streams. This
approach allowed us to narrow down the culprit by eventually closing in on
a bad file during the backup.
Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability
Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪
http://availability.sungard.com/
P Think before you print
CONFIDENTIALITY: This e-mail (including any attachments) may contain
confidential, proprietary and privileged information, and unauthorized
disclosure or use is prohibited. If you received this e-mail in error,
please notify the sender and delete this e-mail from your system.
Sent by:
To
Girish Jorapurkar
05/06/2011 10:41 AMcc
Subject
Re: [Veritas-bu] NetBackup
7.1 media server backup issue
Girish,
A file read error is what it appears, however (bpbkar -nocont /
> /dev/null) completes with status 0.
Here is where it gets strange. I've also tried creating a storage unit that
uses /dev/null as it's basic disk pool. I've then set the backup policy to
use this storage unit. This backup fails with the same error as if I use a
storage unit and disk pool pointing to our data domain.
Thanks,
--
Jim Canon
Sr. Data Protection Analyst
Global Technology Services - AHS
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505
jim.ca...@mylan.com
Phone: 800.826.9526 ext. 6236
Direct: 304.554.6236
Fax: 304.285.6404
Mobile: 304.224.6815
From: "Girish Jorapurkar"
To: veritas-bu@mailman.eng.auburn.edu, jim.ca...@mylan.com
Date: 05/05/2011 10:01 PM
Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup
issue
Sent by: veritas-bu-boun...@mailman.eng.auburn.edu
If I am understanding it correctly, an error occurred while reading a file.
> 05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done.
> status: 13: file read failed
That is strange. See if there is any storage (volume manager or disk I/O)
related error/fault reported at the time of bpbkar failure.
Also, you can try bpbkar null test - just to ensure that data can be read
without any random read failures:
bpbkar -nocont > /dev/null
Hope that helps,
/Girish
--- On Fri, 5/6/11, jim.ca...@mylan.com wrote:
> From: jim.ca...@mylan.com
> Subject: [Veritas-bu] NetBackup 7.1 media server backup issue
> To: veritas-bu@mailman.eng.auburn.edu
> Date: Friday, May 6, 2011, 6:45 AM
>
> Hi All,
>
> We're having a strange problem when the media server (AIX
> 6.1) is backing
> up itself. This problem only occurs when the media server
> attempts to back
> up itself. The media server can back up other clients just
> fine. Other
> media servers can back up this media server just fine.
>
> Here is the general output of the back
