Re: [Veritas-bu] New tapes are frozen
You haven't got some strange barcode rule have you or actually lack of a barcode rule to put new tapes into scratch? Just a thought. In the past i've had new tapes come in and get assigned to Netbackup pool which was reserved for catalogue backups. I'm not sure if this froze them or not though as i think it should just spurt a 96 if there were no tapes available. Leo Dream wrote: > Hi All > > Recently we are having some errors with the tapes. We add some new > tapes to the library and inventory successfully (with bar code). > However when we run backups, the tapes are frozen, following errors > are shown in the bptm log: > > io_ioctl: ioctl (MTWEOF) failed on media id XX, drive index 1, The > media is write protected. (19) (bptm.c.23992) > > The strange thing is: > 1. The tape is not write protected for sure. > 2. If i unfreeze the tape and rerun the backup, the tape can be used > without any problem, so don't know why we have write error the first time. > > The master server is 6.5.5 on Windows 2003 Standard server (64 bit), > the tape drive is HP. > > Anyone has any idea? > > Thanks! > > Leo > > > ___ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] New tapes are frozen
Hi Thanks for the reply. The Tape drive we are using is HP MSL G3. We also have the same problem with the Virtual tape library using Data domain. I think label manually is a temp solution for this, however it should be able to auto label it. Thanks and Regards, Leo On Sun, Apr 11, 2010 at 5:25 AM, Martin, Jonathan wrote: > Have you tried running HP’s library and tape tools? > > > > > http://h2.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=406731&locale=en_US&taskId=135&prodSeriesId=406729&prodTypeId=12169 > > > > I would run the suspected bad media and several known good media. > > > > I’ve had quirky issues like this before and generally speaking it’s been > the drive. > > > > -Jonathan > > > > > > *From:* veritas-bu-boun...@mailman.eng.auburn.edu [mailto: > veritas-bu-boun...@mailman.eng.auburn.edu] *On Behalf Of *Leo Dream > *Sent:* Saturday, April 10, 2010 3:49 PM > *To:* Veritas-bu@mailman.eng.auburn.edu > *Subject:* [Veritas-bu] New tapes are frozen > > > > Hi All > > Recently we are having some errors with the tapes. We add some new tapes to > the library and inventory successfully (with bar code). However when we run > backups, the tapes are frozen, following errors are shown in the bptm log: > > io_ioctl: ioctl (MTWEOF) failed on media id XX, drive index 1, The > media is write protected. (19) (bptm.c.23992) > > The strange thing is: > 1. The tape is not write protected for sure. > 2. If i unfreeze the tape and rerun the backup, the tape can be used > without any problem, so don't know why we have write error the first time. > > The master server is 6.5.5 on Windows 2003 Standard server (64 bit), the > tape drive is HP. > > Anyone has any idea? > > Thanks! > > Leo > ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] New tapes are frozen
Leo, What type of tape library is it? There was a bug in the microcode for IBM TS3200 libraries which caused every new tape to be frozen in NBU the first time it was mounted. I can't find a reference to it now, and don't remember the details. But out short term fix was to run bplabel manually on all new tapes. The longer term fix was to install the latest microcode. Having said that, I think the IBM TS3200's are actually OEM'd from some other manufacturer, so even if it's not an IBM, it might still be the same hardware, and you might still be seeing the same microcode bug. Regards Dean On Sun, Apr 11, 2010 at 5:49 AM, Leo Dream wrote: > Hi All > > Recently we are having some errors with the tapes. We add some new tapes to > the library and inventory successfully (with bar code). However when we run > backups, the tapes are frozen, following errors are shown in the bptm log: > > io_ioctl: ioctl (MTWEOF) failed on media id XX, drive index 1, The > media is write protected. (19) (bptm.c.23992) > > The strange thing is: > 1. The tape is not write protected for sure. > 2. If i unfreeze the tape and rerun the backup, the tape can be used > without any problem, so don't know why we have write error the first time. > > The master server is 6.5.5 on Windows 2003 Standard server (64 bit), the > tape drive is HP. > > Anyone has any idea? > > Thanks! > > Leo > > ___ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > > ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] New tapes are frozen
Have you tried running HP's library and tape tools? http://h2.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnam eOID=406731&locale=en_US&taskId=135&prodSeriesId=406729&prodTypeId=12169 I would run the suspected bad media and several known good media. I've had quirky issues like this before and generally speaking it's been the drive. -Jonathan From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Leo Dream Sent: Saturday, April 10, 2010 3:49 PM To: Veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] New tapes are frozen Hi All Recently we are having some errors with the tapes. We add some new tapes to the library and inventory successfully (with bar code). However when we run backups, the tapes are frozen, following errors are shown in the bptm log: io_ioctl: ioctl (MTWEOF) failed on media id XX, drive index 1, The media is write protected. (19) (bptm.c.23992) The strange thing is: 1. The tape is not write protected for sure. 2. If i unfreeze the tape and rerun the backup, the tape can be used without any problem, so don't know why we have write error the first time. The master server is 6.5.5 on Windows 2003 Standard server (64 bit), the tape drive is HP. Anyone has any idea? Thanks! Leo ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] New tapes are frozen
Hi All Recently we are having some errors with the tapes. We add some new tapes to the library and inventory successfully (with bar code). However when we run backups, the tapes are frozen, following errors are shown in the bptm log: io_ioctl: ioctl (MTWEOF) failed on media id XX, drive index 1, The media is write protected. (19) (bptm.c.23992) The strange thing is: 1. The tape is not write protected for sure. 2. If i unfreeze the tape and rerun the backup, the tape can be used without any problem, so don't know why we have write error the first time. The master server is 6.5.5 on Windows 2003 Standard server (64 bit), the tape drive is HP. Anyone has any idea? Thanks! Leo ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
