[Veritas-bu] Tape drive visibility issue

2011-06-09 Thread pranav batra

 Hello Geeks,Today I installed Symantec device drivers on my windows 2003 box 
sp2 with netbackup sp2.We have STK 700e library.But after symantec drivers the 
drives were showing ,not able to detect the driver so i uninstall the driver 
from all the devices ,rebooted my system.But now scan for hardware changes is 
getting hung.Please advise.Pranav
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Re: [Veritas-bu] Tape drive visibility issue

2011-06-09 Thread Saran Brar
Need to check following things on windows server box:

-- Removal storage service is disabled
-- look ghost (hidden) devices. Please refer this link
http://www.symantec.com/business/support/index?page=contentid=TECH50178


On Thu, Jun 9, 2011 at 9:42 AM, pranav batra pranav_vent...@hotmail.comwrote:





 Hello Geeks,

 Today I installed Symantec device drivers on my windows 2003 box sp2 with
 netbackup sp2.
 We have STK 700e library.

 But after symantec drivers the drives were showing ,not able to detect the
 driver so i uninstall the driver from all the devices ,rebooted my system.

 But now scan for hardware changes is getting hung.

 Please advise.

 Pranav


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