Re: [Veritas-bu] Unable to write to both drives
Yeah it has 2 in the mpx field. In the end the problem has been resolved although I am not quiet sure why. We had HP come out and replace one of the drives. Although both could write independently after replacing one of the drives the problem seems to have gone away and both drives are writing fine now. Kate Honeybrook Systems Administrator Security Solutions & Services Thales Australia Building 314, Garden Island, NSW 2011, Australia Tel: +61 2 9562 3106 | Mob: +61 447 421 253 | Fax: +61 2 9562 2857 [EMAIL PROTECTED] | www.thalesgroup.com.au -Original Message- From: Dave Markham [mailto:[EMAIL PROTECTED] Sent: Thursday, 17 July 2008 11:18 PM To: Honeybrook, Kate Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Unable to write to both drives I know it may sound simple but have you checked you have more than 1 in the mpx field on the policy or schedule? It may be the storage unit can run accept it but the policy /schedule is not allowing it. cheers Honeybrook, Kate wrote: > > Hi All, > > > > We are having a problem with our tape drive since the library was > replaced and Symantec haven't been able to provide much assistance. We > are running netbackup 6.5 on a windows master server and separate > windows media server. Basically our robot died, so they replaced it > but left the same tape drives in the library. We have configured > netbackup to pick up the new library, and it still sees the existing > drives. We can see all drives using the tpconfig -d. Our problem > occurs when we try and run multiple jobs, it wont write to both > libraries. The jobs wait with: > > > > requesting resource gisvw-granite.cs.adi-limited.com.NBU_CLIENT.MAXJOBS > > requesting resource gisvw-granite.cs.adi-limited.com.NBU_POLICY.MAXJOBS > > awaiting resource NDMP-Backup-Storage-Group - Maximum job count has > been reached for the storage unit > > > > We have been on the phone to Symantec for some time trying to get > these working, but there suggestions have not helped at all. Our > storage unit is configured to use 2 concurrent drives. However it wont > use both drives. We have tested and it can write to each drive > individually but not both at the same time. > > > > If anyone has any suggestions on what we could do they would be > greatly appreciated. > > *Kate Honeybrook* > Systems Administrator > > > > > DISCLAIMER:- -- > This e-mail transmission and any documents, files and previous e-mail > messages attached to it are private and confidential. They may contain > proprietary or copyright material or information that is subject to > legal professional privilege. They are for the use of the intended > recipient only. Any unauthorised viewing, use, disclosure, copying, > alteration, storage or distribution of, or reliance on, this message > is strictly prohibited. No part may be reproduced, adapted or > transmitted without the written permission of the owner. If you have > received this transmission in error, or are not an authorised > recipient, please immediately notify the sender by return email, > delete this message and all copies from your e-mail system, and > destroy any printed copies. Receipt by anyone other than the intended > recipient should not be deemed a waiver of any privilege or > protection. Thales Australia does not warrant or represent that this > e-mail or any documents, files and previous e-mail messages attached > are error or virus free. > -- > > > > ___ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > DISCLAIMER:--- This e-mail transmission and any documents, files and previous e-mail messages attached to it are private and confidential. They may contain proprietary or copyright material or information that is subject to legal professional privilege. They are for the use of the intended recipient only. Any unauthorised viewing, use, disclosure, copying, alteration, storage or distribution of, or reliance on, this message is strictly prohibited. No part may be reproduced, adapted or transmitted without the written permission of the owner. If you have received this transmission in error, or are not an authorised recipient, please immediately notify the sender by return email, delete this message and all copies from your e-mail system, and destroy any printed copies. Receipt by anyone other than
Re: [Veritas-bu] Unable to write to both drives
I just ran into something similar. I had a Storage Unit Group that consisted of two libraries with two tape drives each, but only one library would ever get used. I ended up having to remove all the Storage Unit Groups that had these libraries in them, recreate them and then make sure the policies were set to this new group. After doing this, the problem went away. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Honeybrook, Kate Sent: Wednesday, July 16, 2008 1:45 AM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Unable to write to both drives Hi All, We are having a problem with our tape drive since the library was replaced and Symantec haven't been able to provide much assistance. We are running netbackup 6.5 on a windows master server and separate windows media server. Basically our robot died, so they replaced it but left the same tape drives in the library. We have configured netbackup to pick up the new library, and it still sees the existing drives. We can see all drives using the tpconfig -d. Our problem occurs when we try and run multiple jobs, it wont write to both libraries. The jobs wait with: requesting resource gisvw-granite.cs.adi-limited.com.NBU_CLIENT.MAXJOBS requesting resource gisvw-granite.cs.adi-limited.com.NBU_POLICY.MAXJOBS awaiting resource NDMP-Backup-Storage-Group - Maximum job count has been reached for the storage unit We have been on the phone to Symantec for some time trying to get these working, but there suggestions have not helped at all. Our storage unit is configured to use 2 concurrent drives. However it wont use both drives. We have tested and it can write to each drive individually but not both at the same time. If anyone has any suggestions on what we could do they would be greatly appreciated. Kate Honeybrook Systems Administrator DISCLAIMER:--- This e-mail transmission and any documents, files and previous e-mail messages attached to it are private and confidential. They may contain proprietary or copyright material or information that is subject to legal professional privilege. They are for the use of the intended recipient only. Any unauthorised viewing, use, disclosure, copying, alteration, storage or distribution of, or reliance on, this message is strictly prohibited. No part may be reproduced, adapted or transmitted without the written permission of the owner. If you have received this transmission in error, or are not an authorised recipient, please immediately notify the sender by return email, delete this message and all copies from your e-mail system, and destroy any printed copies. Receipt by anyone other than the intended recipient should not be deemed a waiver of any privilege or protection. Thales Australia does not warrant or represent that this e-mail or any documents, files and previous e-mail messages attached are error or virus free. -- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Unable to write to both drives
I know it may sound simple but have you checked you have more than 1 in the mpx field on the policy or schedule? It may be the storage unit can run accept it but the policy /schedule is not allowing it. cheers Honeybrook, Kate wrote: > > Hi All, > > > > We are having a problem with our tape drive since the library was > replaced and Symantec haven’t been able to provide much assistance. We > are running netbackup 6.5 on a windows master server and separate > windows media server. Basically our robot died, so they replaced it > but left the same tape drives in the library. We have configured > netbackup to pick up the new library, and it still sees the existing > drives. We can see all drives using the tpconfig –d. Our problem > occurs when we try and run multiple jobs, it wont write to both > libraries. The jobs wait with: > > > > requesting resource gisvw-granite.cs.adi-limited.com.NBU_CLIENT.MAXJOBS > > requesting resource gisvw-granite.cs.adi-limited.com.NBU_POLICY.MAXJOBS > > awaiting resource NDMP-Backup-Storage-Group - Maximum job count has > been reached for the storage unit > > > > We have been on the phone to Symantec for some time trying to get > these working, but there suggestions have not helped at all. Our > storage unit is configured to use 2 concurrent drives. However it wont > use both drives. We have tested and it can write to each drive > individually but not both at the same time. > > > > If anyone has any suggestions on what we could do they would be > greatly appreciated. > > *Kate Honeybrook* > Systems Administrator > > > > > DISCLAIMER:--- > > This e-mail transmission and any documents, files and previous e-mail > messages attached to it are private and confidential. They may contain > proprietary or copyright material or information that is subject to > legal professional privilege. They are for the use of the intended > recipient only. Any unauthorised viewing, use, disclosure, copying, > alteration, storage or distribution of, or reliance on, this message > is strictly prohibited. No part may be reproduced, adapted or > transmitted without the written permission of the owner. If you have > received this transmission in error, or are not an authorised > recipient, please immediately notify the sender by return email, > delete this message and all copies from your e-mail system, and > destroy any printed copies. Receipt by anyone other than the intended > recipient should not be deemed a waiver of any privilege or > protection. Thales Australia does not warrant or represent that this > e-mail or any documents, files and previous e-mail messages attached > are error or virus free. > -- > > > > > ___ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Unable to write to both drives
Hi All, We are having a problem with our tape drive since the library was replaced and Symantec haven't been able to provide much assistance. We are running netbackup 6.5 on a windows master server and separate windows media server. Basically our robot died, so they replaced it but left the same tape drives in the library. We have configured netbackup to pick up the new library, and it still sees the existing drives. We can see all drives using the tpconfig -d. Our problem occurs when we try and run multiple jobs, it wont write to both libraries. The jobs wait with: requesting resource gisvw-granite.cs.adi-limited.com.NBU_CLIENT.MAXJOBS requesting resource gisvw-granite.cs.adi-limited.com.NBU_POLICY.MAXJOBS awaiting resource NDMP-Backup-Storage-Group - Maximum job count has been reached for the storage unit We have been on the phone to Symantec for some time trying to get these working, but there suggestions have not helped at all. Our storage unit is configured to use 2 concurrent drives. However it wont use both drives. We have tested and it can write to each drive individually but not both at the same time. If anyone has any suggestions on what we could do they would be greatly appreciated. Kate Honeybrook Systems Administrator DISCLAIMER:--- This e-mail transmission and any documents, files and previous e-mail messages attached to it are private and confidential. They may contain proprietary or copyright material or information that is subject to legal professional privilege. They are for the use of the intended recipient only. Any unauthorised viewing, use, disclosure, copying, alteration, storage or distribution of, or reliance on, this message is strictly prohibited. No part may be reproduced, adapted or transmitted without the written permission of the owner. If you have received this transmission in error, or are not an authorised recipient, please immediately notify the sender by return email, delete this message and all copies from your e-mail system, and destroy any printed copies. Receipt by anyone other than the intended recipient should not be deemed a waiver of any privilege or protection. Thales Australia does not warrant or represent that this e-mail or any documents, files and previous e-mail messages attached are error or virus free. -- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
