Re: [Veritas-bu] Error 71
On Wed, Dec 29, 2010 at 2:31 PM, wrote: > We have a 2-node Windows 2008 clustered client. I have two policies > configured: one policy has the real host names and local drives (C: / D: ). > The other policy has the virtual cluster name and shared drives configured. > > Both policies were working fine for months. Now the policy with the virtual > clustered name is failing with an error 71. (Note: the other policy with the > real names is working fine) > > I called the SA, the cluster is up and running and both shared drives are > online and accessible. > I've seen the sysadmins be mistaken... I suspect the cluster has transitioned and the SA didn't put the right volumes in the cluster group or the name didn't fail over with the volumes. If you're running 7.0, do this: >From the master server: # bpcoverage -c With 6.5, bpcoverage will show you disks that are on the other node in the cluster. It looks like 7.0 fixed that. So, with 6.x, do this: # bpgetconfig -M CLIENT_NAME This will tell you which system NetBackup is expecting to find the drives on. Once you've got the real host for the client, browse to it and make sure the volumes really are on that host. If you don't have direct access to the client, go to your admin console, open up the Backup Selections tab, and hit the folder button. Drill down and see if you can see any folders. If you can't, the disks are probably not on that system. .../Ed ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Error 71
Can anyone help. We have a 2-node Windows 2008 clustered client. I have two policies configured: one policy has the real host names and local drives (C: / D: ). The other policy has the virtual cluster name and shared drives configured. Both policies were working fine for months. Now the policy with the virtual clustered name is failing with an error 71. (Note: the other policy with the real names is working fine) I called the SA, the cluster is up and running and both shared drives are online and accessible. I had the SA open the BAR gui from the host that has the shared drives and when he goes to do a manual backup he can see the two shared drives. We can even kickoff a manual backup of these two drives successfully, but it still fails with an error 71. The system account that runs the NBU client service has full control of the shared drives. Not really sure where/what I should look for. Any ideas? Thank you in advance Chris Costa Sent via BlackBerry from T-Mobile ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Error 71
Yes, but iff (if and only if) he uses the new_stream directive, which is
explicitly specifying a path to backup.
with either the "all_local_drives" or "/" directives, or even just
specifying the individual paths without the "new_stream_ directive, it
should work fine.
Paul
--
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of WEAVER,
Simon (external)
Sent: June 20, 2007 2:08 AM
To: 'Khurram Tariq'; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Error 71
If the directories do not exist on other servers, then I believe
you will get a STATUS 71
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Khurram
Tariq
Sent: 20 June 2007 07:04
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Error 71
Hi All,
I've created a policy for multiple servers (all Solaris)
having some common mount points and some uncommon ones for e.g.,
- ServerA, ServerB, ServerC all have /oracle
- ServerA, ServerB have /erp
- ServerC has /app
I've defined a backup policy to backup the 3 mount
points from the 3 clients (with NEW_STREAM for each of the mount points
mentioned above). I'm getting error 71 for the servers which donot have
the directories existing on them.
- Is this what's supposed to happen? I was under the
impression that NBU6 will ignore the non-existent directories and
continue with the backup or was I wrong?
- How do I get rid of this error without having to
create multiple policies? Exclude list hasnt done anything for me here.
Would really appreciate the help here. Thanks.
Regards,
Khurram
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Re: [Veritas-bu] Error 71
Here's what I found in the NBU6 Unix Admin Guide 1 (page 154): "All the files listed do not need to exist on all the clients, as NetBackup backs up the files that it finds. However, each client must have at least one of the files in the backup selections list or the client backup will fail with a status 71. The policy backup selections list does not apply to user backups or archives since users select the objects to back up before starting the operation." I realized after reading this that due to me using NEW_STREAM for each directory, NBU was creating separate jobs for each directory and this meant that that job had to fail if the directory did not exist on one of the clients. Once I removed NEW_STREAM all directories were part of one job (per client) and it all worked fine from there. Thanks guys. Regards, Khurram On 6/20/07, WEAVER, Simon (external) <[EMAIL PROTECTED]> wrote: *If the directories do not exist on other servers, then I believe you will get a STATUS 71* *Regards* *Simon Weaver 3rd Line Technical Support Windows Domain Administrator* *EADS Astrium Limited, B23AA IM (DCS)* *Anchorage Road, Portsmouth, PO3 5PU* *Email: [EMAIL PROTECTED] <[EMAIL PROTECTED]> -Original Message- *From:* [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] *On Behalf Of *Khurram Tariq *Sent:* 20 June 2007 07:04 *To:* veritas-bu@mailman.eng.auburn.edu *Subject:* [Veritas-bu] Error 71 Hi All, I've created a policy for multiple servers (all Solaris) having some common mount points and some uncommon ones for e.g., - ServerA, ServerB, ServerC all have /oracle - ServerA, ServerB have /erp - ServerC has /app I've defined a backup policy to backup the 3 mount points from the 3 clients (with NEW_STREAM for each of the mount points mentioned above). I'm getting error 71 for the servers which donot have the directories existing on them. - Is this what's supposed to happen? I was under the impression that NBU6 will ignore the non-existent directories and continue with the backup or was I wrong? - How do I get rid of this error without having to create multiple policies? Exclude list hasnt done anything for me here. Would really appreciate the help here. Thanks. Regards, Khurram This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. - Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Error 71
If the directories do not exist on other servers, then I believe you will get a STATUS 71 Regards Simon Weaver 3rd Line Technical Support Windows Domain Administrator EADS Astrium Limited, B23AA IM (DCS) Anchorage Road, Portsmouth, PO3 5PU Email: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Khurram Tariq Sent: 20 June 2007 07:04 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Error 71 Hi All, I've created a policy for multiple servers (all Solaris) having some common mount points and some uncommon ones for e.g., - ServerA, ServerB, ServerC all have /oracle - ServerA, ServerB have /erp - ServerC has /app I've defined a backup policy to backup the 3 mount points from the 3 clients (with NEW_STREAM for each of the mount points mentioned above). I'm getting error 71 for the servers which donot have the directories existing on them. - Is this what's supposed to happen? I was under the impression that NBU6 will ignore the non-existent directories and continue with the backup or was I wrong? - How do I get rid of this error without having to create multiple policies? Exclude list hasnt done anything for me here. Would really appreciate the help here. Thanks. Regards, Khurram This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. - Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Error 71
Hi All, I've created a policy for multiple servers (all Solaris) having some common mount points and some uncommon ones for e.g., - ServerA, ServerB, ServerC all have /oracle - ServerA, ServerB have /erp - ServerC has /app I've defined a backup policy to backup the 3 mount points from the 3 clients (with NEW_STREAM for each of the mount points mentioned above). I'm getting error 71 for the servers which donot have the directories existing on them. - Is this what's supposed to happen? I was under the impression that NBU6 will ignore the non-existent directories and continue with the backup or was I wrong? - How do I get rid of this error without having to create multiple policies? Exclude list hasnt done anything for me here. Would really appreciate the help here. Thanks. Regards, Khurram ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] error 71
Title: Message
Enable logging and look for BPBKAR - or you can create
the folder for this log file, if it does not
exist.
HTH
Regards
Simon Weaver3rd Line Technical SupportWindows
Domain Administrator
EADS Astrium
Limited, B23AA IM (DCS)Anchorage Road, Portsmouth, PO3
5PU
Email:
[EMAIL PROTECTED]
-Original Message-From: Haskins, Steve
[mailto:[EMAIL PROTECTED] Sent: 12 October 2006
16:26To: WEAVER, Simon;
veritas-bu@mailman.eng.auburn.eduSubject: RE: [Veritas-bu] error
71
Local drive. The client(s) weren't
having a problem before the client version upgrade. Other clients (also
updated and existing in the same policy(s) aren't having an issue. All Local Drives
are defined. It doesn't specify what what file is missing in the file list in
the GUI detail, I'm assuming it may me a temp file that is reoccurringly
regenerated by the application.
Rusty or Simon, What log would I look
in?
From: WEAVER, Simon
[mailto:[EMAIL PROTECTED] Sent: Thursday, October 12,
2006 8:16 AMTo: Haskins, Steve;
veritas-bu@mailman.eng.auburn.eduSubject: RE: [Veritas-bu] error
71
Steve
What does it complain about for status 71 - is it system state, drive
letter?
Whats defined in the Policy?
As a test, have you created a TEST Policy, added the client into this
policy and attempted a backup?
Thanks
Regards
Simon
Weaver3rd Line Technical SupportWindows Domain
Administrator
EADS Astrium
Limited, B23AA IM (DCS)Anchorage Road, Portsmouth, PO3
5PU
Email:
[EMAIL PROTECTED]
-Original Message-From: Haskins, Steve
[mailto:[EMAIL PROTECTED] Sent: 12 October 2006
16:01To: veritas-bu@mailman.eng.auburn.eduSubject:
[Veritas-bu] error 71
Hello,
Has
anyone experienced an error 71 and been able to resolve it? I am running
Netbackup 5.1MP5 on a Windows system and the client(s) are all Windows. I
opened a case a few years back and the resolution was to update the client
to the same level as the backend but in this case the error started AFTER
updating the client to the same version as the master/media
servers.
Regards and
thanks,
Steve
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this email transmission was virus corrupted, altered or
falsified.-Astrium
Limited, Registered in England and Wales No. 2449259Registered
Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
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Re: [Veritas-bu] error 71
Title: Message Local drive. The client(s) weren't having a problem before the client version upgrade. Other clients (also updated and existing in the same policy(s) aren't having an issue. All Local Drives are defined. It doesn't specify what what file is missing in the file list in the GUI detail, I'm assuming it may me a temp file that is reoccurringly regenerated by the application. Rusty or Simon, What log would I look in? From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, October 12, 2006 8:16 AMTo: Haskins, Steve; veritas-bu@mailman.eng.auburn.eduSubject: RE: [Veritas-bu] error 71 Steve What does it complain about for status 71 - is it system state, drive letter? Whats defined in the Policy? As a test, have you created a TEST Policy, added the client into this policy and attempted a backup? Thanks Regards Simon Weaver3rd Line Technical SupportWindows Domain Administrator EADS Astrium Limited, B23AA IM (DCS)Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message-From: Haskins, Steve [mailto:[EMAIL PROTECTED] Sent: 12 October 2006 16:01To: veritas-bu@mailman.eng.auburn.eduSubject: [Veritas-bu] error 71 Hello, Has anyone experienced an error 71 and been able to resolve it? I am running Netbackup 5.1MP5 on a Windows system and the client(s) are all Windows. I opened a case a few years back and the resolution was to update the client to the same level as the backend but in this case the error started AFTER updating the client to the same version as the master/media servers. Regards and thanks, Steve This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified.-Astrium Limited, Registered in England and Wales No. 2449259Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] error 71
Hi Steve, We have so many clients that we see this one every once in a while. The usual problem is that a filesystem that is in the File List for the policy becomes unmounted, changes mount location, mount point becomes stale, or the area to be backed up is deleted by the client. My suggestion is to take the policy file list and go line-by-line through them to assure that everything in them is actually on each client in that policy. If any one does not exist, then you will get that error. Output from 'bperror -U -client -problems' may be of help in finding the actual area that is not being found. Hope that helps. Cheers! --Chris Starting with the basics: 71 is none of the files in the file list exist. What is in your file list and is there anything in that location on the client? -Rusty From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Haskins, Steve Sent: Thursday, October 12, 2006 10:01 AM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] error 71 Hello, Has anyone experienced an error 71 and been able to resolve it? I am running Netbackup 5.1MP5 on a Windows system and the client(s) are all Windows. I opened a case a few years back and the resolution was to update the client to the same level as the backend but in this case the error started AFTER updating the client to the same version as the master/media servers. Regards and thanks, Steve ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] error 71
Hello, Has anyone experienced an error 71 and been able to resolve it? I am running Netbackup 5.1MP5 on a Windows system and the client(s) are all Windows. I opened a case a few years back and the resolution was to update the client to the same level as the backend but in this case the error started AFTER updating the client to the same version as the master/media servers. Regards and thanks, Steve ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] error 71
Title: Message Steve What does it complain about for status 71 - is it system state, drive letter? Whats defined in the Policy? As a test, have you created a TEST Policy, added the client into this policy and attempted a backup? Thanks Regards Simon Weaver3rd Line Technical SupportWindows Domain Administrator EADS Astrium Limited, B23AA IM (DCS)Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message-From: Haskins, Steve [mailto:[EMAIL PROTECTED] Sent: 12 October 2006 16:01To: veritas-bu@mailman.eng.auburn.eduSubject: [Veritas-bu] error 71 Hello, Has anyone experienced an error 71 and been able to resolve it? I am running Netbackup 5.1MP5 on a Windows system and the client(s) are all Windows. I opened a case a few years back and the resolution was to update the client to the same level as the backend but in this case the error started AFTER updating the client to the same version as the master/media servers. Regards and thanks, Steve This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. - Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] error 71
Starting with the basics: 71 is none of the files in the file list exist. What is in your file list and is there anything in that location on the client? -Rusty From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Haskins, SteveSent: Thursday, October 12, 2006 10:01 AMTo: veritas-bu@mailman.eng.auburn.eduSubject: [Veritas-bu] error 71 Hello, Has anyone experienced an error 71 and been able to resolve it? I am running Netbackup 5.1MP5 on a Windows system and the client(s) are all Windows. I opened a case a few years back and the resolution was to update the client to the same level as the backend but in this case the error started AFTER updating the client to the same version as the master/media servers. Regards and thanks, Steve ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] error 71
Title: Message Steve Also found this; http://seer.entsupport.symantec.com/docs/277438.htm Not sure if you have had a look at this or not. Regards Simon Weaver3rd Line Technical SupportWindows Domain Administrator EADS Astrium Limited, B23AA IM (DCS)Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message-From: Haskins, Steve [mailto:[EMAIL PROTECTED] Sent: 12 October 2006 16:01To: veritas-bu@mailman.eng.auburn.eduSubject: [Veritas-bu] error 71 Hello, Has anyone experienced an error 71 and been able to resolve it? I am running Netbackup 5.1MP5 on a Windows system and the client(s) are all Windows. I opened a case a few years back and the resolution was to update the client to the same level as the backend but in this case the error started AFTER updating the client to the same version as the master/media servers. Regards and thanks, Steve This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. - Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
