Re: [Veritas-bu] vspcachefiles
Trevor, Please read this for VSP issue. -Karim A. Here is a good write up of what is happening and how to fix the problem. 1. Large files named "_vxfiVspCacheFile_?.tmp or .vsp" appearing in the root directory of clients, and cannot be deleted Details: These files are the cache files used by VERITAS Snapshot Provider (VSP) and are created as a normal part of a Windows client backup when VSP is enabled. VSP will mount these cache files as a new hidden volume on the client during the course of the backup so that file writes by other processes on the client that should go to the partition being backed up will be redirected to this cache file. At the end of the backup job, VSP will flush the contents of the cache file to the live partition that was backed up, will unmount the volume associated with the cache file, and will then delete the cache file. The most likely cause for VSP to fail to delete these files after the backup job is because some other process on the client machine is accessing the mounted volume associated with this cache file. Anti-virus software has been known to access this mounted volume during the course of the backup and will prevent VSP from unmounting the volume. Additionally, you will not be able to delete this file until the machine has been rebooted (which will force the file to be unmounted). As a workaround to prevent this from happening in the future, try configuring your anti-virus software on these Windows clients to ignore all drives that are not normally present on the machine or to ignore all file system activity by the NetBackup executables on the client machine (bpbkar32.exe, bpfis.exe, SSM.exe). Alternatively, you can use the bpstart_notify.cmd script on the client machine to stop the anti-virus services on the client at the beginning of the backup job and use the bpend_notify.cmd script on the client machine to restart the anti-virus services on the client at the end of the backup job. 2. This is the tool to manually remove the tmp files left over. http://www.sysinternals.com/ntw2k/freeware/procexp.shtml Process Explorer Usage to remove the cache file: 1) Expand System Idle Process 2) Select and highlight System , you will notice in the bottom half of the screen will populate with a list of all the processes that are running under the System account. 3) Sort the Name Field by name and scroll down till you see the entries that start with \Device\VSPSnapshot0\_vxfiVspCacheFile_1.tmp (depending on the number of drives, you may find more then one mapping in the list that use the same naming convention) 4) Highlight the first \Device\VSPSnapshot0\_vxfiVspCacheFile_1.tmp, right click and select Close Handle 5) Next, highlight the associated system handle that physically shows the drive letter association. Please note, in step 3 we chose \Device\VSPSnapshot0, normally this should map to the first volume in your backup selection C:\_vxfiVspCacheFile_1.tmp ** Note: You may find that once the Handle has been closed the system may become unresponsive for a short time, this most likely is due to the temp cache being released back to system. 6) Once you've selected the Close Handle option from the drop down menu, you may then delete the associated TMP file which exist will exist on the root of the drive in question -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, June 09, 2006 7:20 AM To: veritas-bu@mailman.eng.auburn.edu Subject: Veritas-bu Digest, Vol 2, Issue 40 Send Veritas-bu mailing list submissions to veritas-bu@mailman.eng.auburn.edu To subscribe or unsubscribe via the World Wide Web, visit http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu or, via email, send a message with subject or body 'help' to [EMAIL PROTECTED] You can reach the person managing the list at [EMAIL PROTECTED] When replying, please edit your Subject line so it is more specific than "Re: Contents of Veritas-bu digest..." Today's Topics: 1. Re: vspcachefiles (WEAVER, Simon) 2. Re: vspcachefiles (Falk, Martin SZ/HZA-ITDS2) 3. Re: vspcachefiles (WEAVER, Simon) -- Message: 1 Date: Fri, 9 Jun 2006 11:50:34 +0100 From: "WEAVER, Simon" <[EMAIL PROTECTED]> Subject: Re: [Veritas-bu] vspcachefiles To: "'Coen, Trevor'" <[EMAIL PROTECTED]>, "'veritas-bu@mailman.eng.auburn.edu'" Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" Trevor Take a look at this - should help point in the right direction! http://seer.support.veritas.com/docs/270127.htm <http://seer.support.veritas.com/docs/270127.htm> Reboot of course releases the lock to d
Re: [Veritas-bu] vspcachefiles
Title: Message If you need the files, contact me direct! Regards Simon Weaver3rd Line Technical SupportWindows Domain Administrator EADS Astrium Limited, B32AA IM (DCS)Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message-From: Falk, Martin SZ/HZA-ITDS2 [mailto:[EMAIL PROTECTED] Sent: 09 June 2006 12:04To: Coen, Trevor; veritas-bu@mailman.eng.auburn.eduSubject: Re: [Veritas-bu] vspcachefiles Trevor, Use the process explorer of the sysinternals tools and close the handle on the file. Afterwards you can delete the file. Ragards Martin Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Coen, TrevorGesendet: Freitag, 9. Juni 2006 12:41An: 'veritas-bu@mailman.eng.auburn.edu'Betreff: [Veritas-bu] vspcachefiles I need the method for deleting vspcachefiles. Regards Trevor Coen Network Services Elan Pharmaceuticals, Bldg 2, Monksland Ind. Est., AthloneCo. Westmeath, Ireland. Tel: 00353 90 6495910 This communication and any files transmitted with it may contain information that is confidential, privileged and exempt from disclosure under applicable law. It is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any use, dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender. Thank you for your co-operation. This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing in this email shall bind EADS Astrium Limited in any contract or obligation. EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] vspcachefiles
Title: vspcachefiles Trevor, Use the process explorer of the sysinternals tools and close the handle on the file. Afterwards you can delete the file. Ragards Martin Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Coen, TrevorGesendet: Freitag, 9. Juni 2006 12:41An: 'veritas-bu@mailman.eng.auburn.edu'Betreff: [Veritas-bu] vspcachefiles I need the method for deleting vspcachefiles. Regards Trevor Coen Network Services Elan Pharmaceuticals, Bldg 2, Monksland Ind. Est., AthloneCo. Westmeath, Ireland. Tel: 00353 90 6495910 This communication and any files transmitted with it may contain information that is confidential, privileged and exempt from disclosure under applicable law. It is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any use, dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender. Thank you for your co-operation. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] vspcachefiles
Title: Message Trevor Take a look at this - should help point in the right direction! http://seer.support.veritas.com/docs/270127.htm Reboot of course releases the lock to delete them when it comes up! HTH Regards Simon Weaver3rd Line Technical SupportWindows Domain Administrator EADS Astrium Limited, B32AA IM (DCS)Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message-From: Coen, Trevor [mailto:[EMAIL PROTECTED] Sent: 09 June 2006 11:41To: 'veritas-bu@mailman.eng.auburn.edu'Subject: [Veritas-bu] vspcachefiles I need the method for deleting vspcachefiles. Regards Trevor Coen Network Services Elan Pharmaceuticals, Bldg 2, Monksland Ind. Est., AthloneCo. Westmeath, Ireland. Tel: 00353 90 6495910 This communication and any files transmitted with it may contain information that is confidential, privileged and exempt from disclosure under applicable law. It is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any use, dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender. Thank you for your co-operation. This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing in this email shall bind EADS Astrium Limited in any contract or obligation. EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] vspcachefiles
Title: vspcachefiles I need the method for deleting vspcachefiles. Regards Trevor Coen Network Services Elan Pharmaceuticals, Bldg 2, Monksland Ind. Est., Athlone Co. Westmeath, Ireland. Tel: 00353 90 6495910 This communication and any files transmitted with it may contain information that is confidential, privileged and exempt from disclosure under applicable law. It is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any use, dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender. Thank you for your co-operation. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
