Re: [Veritas-bu] Stuck tapes survey
Title: Message Greg Well on my old ADIC Scalar 100 I can safely say over 10 times a WEEK ! Library was ok at the same, but developed alot of faults. Failed to respond to NBU, ended up manually opening the library, physicall removing the tape and placing into its original slot. In some cases, placing in any slot and running an inventory. RobTest was not very good on this occasion! Luckily those days are gone :-) Never again! Regards Simon Weaver3rd Line Technical SupportWindows Domain Administrator EADS Astrium Limited, B23AA IM (DCS)Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message-From: Hindle, Greg [mailto:[EMAIL PROTECTED] Sent: 29 September 2006 13:29To: NB List MailSubject: [Veritas-bu] Stuck tapes survey I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg This e-mail and any attachments are confidential, may contain legal, professional or other privileged information, and are intended solely for the addressee. If you are not the intended recipient, do not use the information in this e-mail in any way, delete this e-mail and notify the sender. CEG-IP1 This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Title: Stuck tapes survey Sometimes I have had to remotely logon to the media server and use the "mt" command to rewind and eject the tape. Then I was able to use robtest to place it back into its proper slot. This happens when the robotic control host does not have access to the tape drive. "Hindle, Greg" [EMAIL PROTECTED] 9/29/2006 8:28 AM I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg This e-mail and any attachments are confidential, may contain legal, professional or other privileged information, and are intended solely for the addressee. If you are not the intended recipient, do not use the information in this e-mail in any way, delete this e-mail and notify the sender. CEG-IP1 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Title: Message I just use the Tape Library GUI and place back in the slot and just update the inventory manually. Although, I must admit I have only ever had 1 tape stuck in a drive, and that was due to a heating problem .. or should I say "lack" or cooling problem :-) Regards Simon Weaver3rd Line Technical SupportWindows Domain Administrator EADS Astrium Limited, B23AA IM (DCS)Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message-From: Bob Stump [mailto:[EMAIL PROTECTED] Sent: 29 September 2006 13:41To: Greg Hindle; veritas-bu@mailman.eng.auburn.eduSubject: Re: [Veritas-bu] Stuck tapes surveySometimes I have had to remotely logon to the media server and use the "mt" command to rewind and eject the tape. Then I was able to use robtest to place it back into its proper slot. This happens when the robotic control host does not have access to the tape drive. "Hindle, Greg" [EMAIL PROTECTED] 9/29/2006 8:28 AM I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg This e-mail and any attachments are confidential, may contain legal, professional or other privileged information, and are intended solely for the addressee. If you are not the intended recipient, do not use the information in this e-mail in any way, delete this e-mail and notify the sender. CEG-IP1 This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Title: Message we have the library web console for out STK L700's in production, and our SL500 in the lab. I've tried many times to unload a drive with it, though I've never been able to get it to actually unload/unmount. most times I use robtest.if I can't get it out with robtest, I'll do a "mt -f /dev/rmt/#cbn rewoffl". if that doesn't work, like I occasionally get a "device name does not exist", then I'll issue the same command from another server zoned to the same drive, (a DR box, for example). If none of that works, I will press the unload button on the drive..that works 99.9% of the time, but then sometimes the drive disappears from one or more servers, untill I power cycle the drive. Paul -- -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hindle, GregSent: September 29, 2006 8:29 AMTo: NB List MailSubject: [Veritas-bu] Stuck tapes survey I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg La version française suit le texte anglais. This email may contain privileged and/or confidential information, and the Bank of Canada does not waive any related rights. Any distribution, use, or copying of this email or the information it contains by other than the intended recipient is unauthorized. If you received this email in error please delete it immediately from your system and notify the sender promptly by email that you have done so. Le présent courriel peut contenir de l'information privilégiée ou confidentielle. La Banque du Canada ne renonce pas aux droits qui s'y rapportent. Toute diffusion, utilisation ou copie de ce courriel ou des renseignements qu'il contient par une personne autre que le ou les destinataires désignés est interdite Si vous recevez ce courriel par erreur, veuillez le supprimer immédiatement et envoyer sans délai à l'expéditeur un message électronique pour l'aviser que vous avez éliminé de votre ordinateur toute copie du courriel reçu. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Title: Stuck tapes survey Assuming robtest works thats how we do it. I have seen occasions where physical intervention was required so we had to have an operator or someone power cycle the drive (or even fish the tape out). No matter whether it is robtest or any other way its important to verify the NBU inventory is still OK. If you put it in a different slot than original it wont be and some failures cause NBU to think the tape is offsite (i.e. not in the robot). One thing I like about robtest is the s d will show not only which drive the tape is in but also the slot from which it originally came. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hindle, Greg Sent: Friday, September 29, 2006 8:29 AM To: NB List Mail Subject: [Veritas-bu] Stuck tapes survey I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg This e-mail and any attachments are confidential, may contain legal, professional or other privileged information, and are intended solely for the addressee. If you are not the intended recipient, do not use the information in this e-mail in any way, delete this e-mail and notify the sender. CEG-IP1 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Exactly... But sometimes it just don't work. ;o) -- -Original Message- From: Justin Piszcz [mailto:[EMAIL PROTECTED] Sent: September 29, 2006 9:12 AM Paul, using robtest you should be able to unmount a tape. 1) run robtest 2) type: unload d1 3) type: m d1 s50 to move the tape in d1 to slot 50 (assuming s50 wsa empty) Should work, I would not use the mt commands unless the robtest cmds fail. La version française suit le texte anglais. This email may contain privileged and/or confidential information, and the Bank of Canada does not waive any related rights. Any distribution, use, or copying of this email or the information it contains by other than the intended recipient is unauthorized. If you received this email in error please delete it immediately from your system and notify the sender promptly by email that you have done so. Le présent courriel peut contenir de l'information privilégiée ou confidentielle. La Banque du Canada ne renonce pas aux droits qui s'y rapportent. Toute diffusion, utilisation ou copie de ce courriel ou des renseignements qu'il contient par une personne autre que le ou les destinataires désignés est interdite Si vous recevez ce courriel par erreur, veuillez le supprimer immédiatement et envoyer sans délai à l'expéditeur un message électronique pour l'aviser que vous avez éliminé de votre ordinateur toute copie du courriel reçu. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Title: Stuck tapes survey That was so damn simple its never occurred to me. I always end up doing physical intervention if the master cant talk to it. Hopefully Ill remember this next time. (Knock on wood havent had to do this in 3-4 months after having many issues for a few before that.) FYI: On some HP-UX st also exists and may be better to use. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bob Stump Sent: Friday, September 29, 2006 8:41 AM To: Greg Hindle; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Stuck tapes survey Sometimes I have had to remotely logon to the media server and use the mt command to rewind and eject the tape. Then I was able to use robtest to place it back into its proper slot. This happens when the robotic control host does not have access to the tape drive. Hindle, Greg [EMAIL PROTECTED] 9/29/2006 8:28 AM I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg This e-mail and any attachments are confidential, may contain legal, professional or other privileged information, and are intended solely for the addressee. If you are not the intended recipient, do not use the information in this e-mail in any way, delete this e-mail and notify the sender. CEG-IP1 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Justin Would tend to agree - Try telling that to my ADIC :-) Regards Simon Weaver 3rd Line Technical Support Windows Domain Administrator EADS Astrium Limited, B23AA IM (DCS) Anchorage Road, Portsmouth, PO3 5PU Email: [EMAIL PROTECTED] -Original Message- From: Justin Piszcz [mailto:[EMAIL PROTECTED] Sent: 29 September 2006 14:12 To: Paul Keating Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Stuck tapes survey Paul, using robtest you should be able to unmount a tape. 1) run robtest 2) type: unload d1 3) type: m d1 s50 to move the tape in d1 to slot 50 (assuming s50 wsa empty) Should work, I would not use the mt commands unless the robtest cmds fail. Justin. On Fri, 29 Sep 2006, Paul Keating wrote: we have the library web console for out STK L700's in production, and our SL500 in the lab. I've tried many times to unload a drive with it, though I've never been able to get it to actually unload/unmount. most times I use robtest.if I can't get it out with robtest, I'll do a mt -f /dev/rmt/#cbn rewoffl. if that doesn't work, like I occasionally get a device name does not exist, then I'll issue the same command from another server zoned to the same drive, (a DR box, for example). If none of that works, I will press the unload button on the drive..that works 99.9% of the time, but then sometimes the drive disappears from one or more servers, untill I power cycle the drive. Paul -- -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hindle, Greg Sent: September 29, 2006 8:29 AM To: NB List Mail Subject: [Veritas-bu] Stuck tapes survey I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Paul, using robtest you should be able to unmount a tape. 1) run robtest 2) type: unload d1 3) type: m d1 s50 to move the tape in d1 to slot 50 (assuming s50 wsa empty) Should work, I would not use the mt commands unless the robtest cmds fail. Justin. On Fri, 29 Sep 2006, Paul Keating wrote: we have the library web console for out STK L700's in production, and our SL500 in the lab. I've tried many times to unload a drive with it, though I've never been able to get it to actually unload/unmount. most times I use robtest.if I can't get it out with robtest, I'll do a mt -f /dev/rmt/#cbn rewoffl. if that doesn't work, like I occasionally get a device name does not exist, then I'll issue the same command from another server zoned to the same drive, (a DR box, for example). If none of that works, I will press the unload button on the drive..that works 99.9% of the time, but then sometimes the drive disappears from one or more servers, untill I power cycle the drive. Paul -- -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hindle, Greg Sent: September 29, 2006 8:29 AM To: NB List Mail Subject: [Veritas-bu] Stuck tapes survey I am just curious how many of you remotely handle tapes that get stuck in a drive. Job fails, or the drive goes down etc. I'm sure most use robtest but was wondering if any other methods are used. Greg ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Stuck tapes survey
Title: Message I have that as well. if it works, I don't consider the tape truely stuck, just stubborn.;o) Paul -- -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave BrownSent: September 29, 2006 1:41 PMTo: veritas-bu@mailman.eng.auburn.eduSubject: Re: [Veritas-bu] Stuck tapes survey I have management card in my libraries. I simply go to its web page and tell robot to unload the drive Dave La version française suit le texte anglais. This email may contain privileged and/or confidential information, and the Bank of Canada does not waive any related rights. Any distribution, use, or copying of this email or the information it contains by other than the intended recipient is unauthorized. If you received this email in error please delete it immediately from your system and notify the sender promptly by email that you have done so. Le présent courriel peut contenir de l'information privilégiée ou confidentielle. La Banque du Canada ne renonce pas aux droits qui s'y rapportent. Toute diffusion, utilisation ou copie de ce courriel ou des renseignements qu'il contient par une personne autre que le ou les destinataires désignés est interdite Si vous recevez ce courriel par erreur, veuillez le supprimer immédiatement et envoyer sans délai à l'expéditeur un message électronique pour l'aviser que vous avez éliminé de votre ordinateur toute copie du courriel reçu. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
