Re: Monitor Meltdown - did I kill my expensive monitor?

[Greg Shafritz]

To all who've replied so far, thank you very, very
much for your suggestions.  I love this community!

The problem is still not resolved, unfortunately.
Here's what I've found out so far:

Pressing the recessed "Reset" button on the front panel
has not restored an image to the monitor.
I have also tried some variations of this (i.e.: holding the
Reset button in while doing a power cycle on the monitor,
or holding in the Reset button and keeping it pressed for
30 seconds, etc.).
I've also ruled out any problems with the video cable.

Here is some useful info from my troubleshooting:

1.  The monitor can definitely still sense the presence of a
 video signal.  When the computer is powering up, after the
 boot-time RAM test finishes, the yellow "standby" light goes
 out and the green "ready" light comes on.  The green light stays
 on indefinitely then, until I power down or restart the computer.

2.  Occasionally, I get the following VERY encouraging sign:
 The CRT will sometimes display a very, very dim luminence that is
 obviously a raster pattern (because I can see the horizontal
 scan lines).  You know how, on a properly-working monitor,
 you can see a faint luminescent "border" around the image
 (i.e. in the "dead space" between the edges of the CRT and the place
 where the picture actually starts)?  And if you turn up your
 brightness control to "maximum", that black border around your
 image starts to look more like "dark gray" instead of black?
 Well... that's what my WHOLE screen looks like.  So there is
 SOME kind of activity going on... in other words, the CRT
 itself is obviously not dead.

Can anybody, based on these further observations,
suggest what might be going on?

And does anybody know what that BIZARRE plaid monochrome
pattern that took over my screen might have been?  It looked
like some kind of test pattern... like something you'd use to align
the monitor's settings, perhaps... maybe it was located in the monitor's
firmware?

Lastly, does anybody know if these monitors (Radius Intellicolor 20e)
have some type of internal lithium battery that keeps alive the
settings information?  If so, then perhaps that battery's gone dead!
Where would I find the battery (if there even is one)?

Again, thanks so much in advance for your help.
I eagerly await your replies.
I'm in Digest mode, so I only get to see your postings once a day.

Cheers,
Greg Shafritz

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Re: Monitor Meltdown - did I kill my expensive monitor?

[Jeff Walther]

Date: Sun, 14 Dec 2003 16:50:10 -0600 (CST)
From: Bill Judson <[EMAIL PROTECTED]>

Does the light on the front still light up when you power on? If so, there
still may be hope...maybe the card you were trying to start it up with
didn't do the resolution the monitor supports, & now its "PRAM", so to
speak, is all fouled up. Is there some way of resetting it? Some button?
Some expensive monitors have flash RAM, & if you start them up in a
certain way, with a certain combination of buttons pushed, they revert to
factory settings.
The Intellicolor 20e has a little recessed "reset" button on the left 
end of the row of buttons on front.  The original poster could try 
that button.

Jeff Walther

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