RE: Word of caution, remote computer repair

[Doc wright]

I suggest you contact Microsoft disability 800-936-5900

And have them check your system.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Bill Outman
Sent: August 11, 2017 5:04 PM
To: viphone@googlegroups.com
Subject: Word of caution, remote computer repair

 

Good evening.  

 

I realize this may not be strictly on topic, but it’s an issue we could face 
with our technology.  This applies no matter what operating system our 
technology is using, or no matter whether we are in the U. S. or overseas.  

 

Having remote repair and tech support is an attractive idea, but it is frought 
with operators who are less than top flight in their business dealings, even if 
their work has technical merit, or in some cases are outright fraudulent.  The 
company I dealt with last weekend appears to fall into the former category, but 
was such that they missed a chance to earn my trust and money.  

 

It all started Saturday when doing a Google search on my Windows laptop, which 
had been giving me difficulty with crashes during the last couple months and 
had been sluggish for a good while.  I got a pop up directing me to call Ms 
Tech Support at a certain toll free number, but when I called it turned out to 
be an independent firm called Itech Services, also going by, I found out later, 
by the name Agile.  They said they were both MS and Apple certified techs.  
They then aggressively sold me into a tech support contract and took a larg 
lump sum payment for everything before doing the repairs, entailing malware 
removal, correction of application errors and firewall installation.  These 
seemed to go smoothly, though the attention to accessibility was rather 
lacking, and they left my email disabled the first time, requiring a Sunday 
session with them.  

 

While giving me an invoice with the basics of the transaction, they did not 
provide contract terms or fully document their work for me so I could have it 
double checked both for quality and fair market value.  During the follow up 
they were unclear about their location, saying they were headquartered in 
Virginia, but not specific about where and immediately saying email and phone 
were the only available contacts.  They also couldn’t clearly explain the law 
for data protection they said they operate under.  

 

All of this is to say that all these factors broke trust to the point it 
negated their potential work quality and trustworthyness.  So I sent them a 
cancellation email yesterday detailing the types of problems I’ve listed here, 
went to my bank to put in a claim on them, and got a temporary credit to my 
account.  Today Itech called back and I further explained my reasons for 
cancellation, and eventually got an agreement for a full refund, though at 
first they wanted to retain the technician charge.  I said though their other 
issues had negated the value.  The rep I spoke to today didn’t seem at first to 
understand fully my objections, saying that the more detailed information I 
wanted had been sent to me, perhaps I hadn’t checked my email.  I said no, all 
I had gotten was the follow up emails and the digital signature message.  He 
also dodged around my objection that they said in the pop up they were MS Tech 
Support, which was the original sin, focusing on the idea the phone number was 
localized.  

 

While it isn’t a problem in itself, everyone I had spoken to during my dealings 
with them spoke English as a second language, though using American names,and I 
noticed some of the emails had portions that were not standard American 
English, though signed under an American sounding name from the customer 
service department.  

 

If they had been better at adhering to what should be standard business 
practice, especially in this sensitive field, I may have been willing to 
negotiate with them.  

 

So while this appears to have not caused any serious harm, caution is clearly 
advised.  

 

Bill Outman 

Daytona Beach, fFlorida, U. S. A.  

 

 

I might have been willing to negotiate with them if they had been more above 
board, rather than sloppy and perhaps borderline illegal.  

 

 

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RE: Touch ID & Passcode

[M. Taylor]

Hello Mike,

I suggest that this is, in fact, an error message.  

As I do not know the history of your device, I would argue that it was 
physically damaged, sometime in the past, and was not properly repaired.  There 
is no need for you to confirm this for, regardless, I recommend that you 
contact Apple as some kind of maintenance is required.

The only other recommendation I can offer, short of contacting Apple, would be 
to install a fresh copy of iOS on the device via iTunes.  If such a step did 
not resolve the issue, then I would argue that your device has been seriously 
compromised and I, personally, would never use such a device for fear of having 
my personal data exposed.

Good Luck,

Mark

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mike B.
Sent: Friday, August 11, 2017 6:45 PM
To: viphone@googlegroups.com
Subject: Re: Touch ID & Passcode

Hi Mark,
 
It's not an error message, well at least it doesn't seem to be an error 
message, but just a message stating that the touch ID & passcode can't be 
activated on this phone.  The settings are in Touch iD & Passcode, under  Use 
touch ID for, iPhone unlock is off, Apple Pay is off, iTunes & App store is 
off, then under the Fingerprint heading, I've never added a fingerprint or 
turned on  / addedthe a passcode.  All the other settings after these buttons 
are dimmed / not accessible.
Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end 
you have to ignore everything, & click I agree.
- Original Message - 
From: M. Taylor 
To: viphone@googlegroups.com 
Sent: Friday, August 11, 2017 6:07 PM
Subject: RE: Touch ID & Passcode

Hello Mike,

I am unclear as to what settings you could possibly configure in order to 
prevent such an error message but I strongly suggest that you contact Apple 
tech support either on the phone or in person in order to address this matter.

Mark

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mike B.
Sent: Friday, August 11, 2017 4:55 PM
To: VIPhone
Subject: Touch ID & Passcode

Hi All,
 
I'm running a S E iPhone 6 with iOS 10.33.  Whenever I start my phone I get the 
message stating, the touch ID cannot be activated on this phone.  I've got all 
the necessary settings turned to keep this message from appearing, but it still 
does.  Is there anything else I can do to keep it from coming up when I turn my 
phone on?  All help will be greatly appreciated.  Thanks much.
Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end 
you have to ignore everything, & click I agree.
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Speech rate

[Jewel]

I had speech rate set at 55% or thereabouts, and then, suddenly, it dropped to 
zero.
I switched on the rotor in the game that I was engaged in, but it showed me 
only 3 settings, 
words/characters/ headings, with the very briefest of mentions to there being a 
speech rate setting, 
but, apparently, it was there in name only because when I stopped the rotor at 
where speech rate was 
said to be hiding, the phone completely ignored my flick and passed on to the 
next setting.
Having failed to correct it within the game, I betook myself to iPhone settings 
and started again to 
look for the rotor, in general/accessibility/voice-over/speech rate, but the 
rotor, itself, I 
couldn't find.
I had speech rate so I opened that but found that the options of choice of rate 
I was given came in 
increments of 10%.  Now 50 was tolerable but a bit on the funereal side, while 
60% was much  too 
fast.
Is it possible to reset the choice of speech rate to increments of less than 
10%?
Oh!  in case it is of any significance, I am running IOS10.3.3.

  Jewel
 

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Re: Touch ID & Passcode

[Mike B.]

Hi Mark,

It's not an error message, well at least it doesn't seem to be an error 
message, but just a message stating that the touch ID & passcode can't be 
activated on this phone.  The settings are in Touch iD & Passcode, under 
Use touch ID for, iPhone unlock is off, Apple Pay is off, iTunes & App store 
is off, then under the Fingerprint heading, I've never added a fingerprint 
or turned on  / addedthe a passcode.  All the other settings after these 
buttons are dimmed / not accessible.
Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: M. Taylor
To: viphone@googlegroups.com
Sent: Friday, August 11, 2017 6:07 PM
Subject: RE: Touch ID & Passcode


Hello Mike,

I am unclear as to what settings you could possibly configure in order to 
prevent such an error message but I strongly suggest that you contact Apple 
tech support either on the phone or in person in order to address this 
matter.

Mark

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Mike B.
Sent: Friday, August 11, 2017 4:55 PM
To: VIPhone
Subject: Touch ID & Passcode

Hi All,

I'm running a S E iPhone 6 with iOS 10.33.  Whenever I start my phone I get 
the message stating, the touch ID cannot be activated on this phone.  I've 
got all the necessary settings turned to keep this message from appearing, 
but it still does.  Is there anything else I can do to keep it from coming 
up when I turn my phone on?  All help will be greatly appreciated.  Thanks 
much.
Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
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Re: IPad Pro 10.5

[Victor Gouveia]

Not sure if anyone has mentioned this or not, but are you aware of the 
different types of USB ports on your computer?


A good rule of thumb is to get the specifications of your computer, and see 
what type of ports they are, whether they are USB 1.0, 2.0, 3.0, USB C, and 
I forget the other kind.


If you have an older computer, then it might be possible that you have the 
former, USB 1.0, and those types of USB ports do not charge devices, they 
only form an attachment to your device from your computer.


USB 2.0 is the standard type of port that started charging, but even those 
were often hit or miss in the early years.  It wasn't until the later years 
that 2.0 became the standard, followed quickly by the USB 3.0, which is what 
most computers come with these days.


In any case, see what sort of ports you have, and go from there.

I would not trust some guy on the phone, especially if the iPad comes 
standard with a USB cable.  It simply can't be there for just transferring 
from iTunes.


Victor

-Original Message- 
From: marissasol...@gmail.com

Sent: Friday, August 11, 2017 12:44 AM
To: VIPhone
Subject: IPad Pro 10.5

Hello all,
I purchased an iPad Pro 10.5 inch latest model last Thursday. The iPad works 
well and charges perfectly when connected with the wall plug into an outlet. 
My question however, is when I plugged in my iPad to my computer it said not 
charging. I was told by an Apple representative that according to them the 
computer cannot provide enough power to charge the iPad. I wanted to find 
out if that has been anybody else's experience? or if I should swap out the 
iPad for another one ?


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RE: Touch ID & Passcode

[M. Taylor]

Hello Mike,

I am unclear as to what settings you could possibly configure in order to 
prevent such an error message but I strongly suggest that you contact Apple 
tech support either on the phone or in person in order to address this matter.

Mark

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mike B.
Sent: Friday, August 11, 2017 4:55 PM
To: VIPhone
Subject: Touch ID & Passcode

Hi All,
 
I'm running a S E iPhone 6 with iOS 10.33.  Whenever I start my phone I get the 
message stating, the touch ID cannot be activated on this phone.  I've got all 
the necessary settings turned to keep this message from appearing, but it still 
does.  Is there anything else I can do to keep it from coming up when I turn my 
phone on?  All help will be greatly appreciated.  Thanks much.
Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end 
you have to ignore everything, & click I agree.
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RE: choosing an option when receiving a call

[M. Taylor]

Hello John,

By soft keypad, I simply meant the default keypad that is used on iPHone as 
opposed to a Bluetooth hardware keyboard.

No, I do not find anything confusing about listening to the various 
sounds/VoiceOver during the selection prompts.  In fact, I just confirmed an 
upcoming doctor appointment, about 20 minutes ago, and found it easy enough.  

I'll say this, it does take some getting used to, in comparison to the 
old-style legacy phones that were the standard over 10 years ago.  

I think it just takes practice.

Mark  

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
John J. Fioravanti, Jr.
Sent: Thursday, August 10, 2017 7:06 PM
To: viphone@googlegroups.com
Subject: RE: choosing an option when receiving a call

What do you mean by a soft keypad? Also, doesn't the repeating of the options 
distract you from hearing the numbers?
Thanks. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Thursday, August 10, 2017 9:27 PM
To: viphone@googlegroups.com
Subject: RE: choosing an option when receiving a call

Hello John, 

I believe you are referring to a phone tree.  

I receive such calls often, on my iPhone 6 Plus; for example to confirm 
upcoming doctor appointments.  To date, I can easily hear the numbers on the 
iPhone soft keypad, before selecting an option.   When moving my finger around 
the keypad, I hear VoiceOver say the digit, currently in focus.

The only challenge I have, sometimes, is when I take such a call with a 
headset.  This is because the screen will lock while I’m waiting for the 
appropriate prompt to be offered.  My workaround is to frequently touch a 
corner of the display in order to keep it awake.

Mark


From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
John J. Fioravanti, Jr.
Sent: Thursday, August 10, 2017 6:01 PM
To: viphone@googlegroups.com
Subject: choosing an option when receiving a call

Hi:
When receiving a call on the iPhone6 which requires me to choose an option, (1 
for the sales department, 2 for technical support, etc.) the options speak 
repeatedly and I can't hear the numbers on the keypad to make a choice. Has 
anyone figured out a solution to this?
Thanks. 
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[no subject]

[M. Taylor]

CNET News - Thursday, August 10, 2017 at 10:13 AM
No more random calls: Uber adds in-app chat feature - CNET
Uber 
Random calls and texts from unknown numbers that may or may not be the Uber
you're waiting for could be a thing of the past with the announcement of
Uber's new in-app chat feature.
The chat function is primarily designed to send the driver instructions
about conditions and the pickup location, for example. For safety reasons,
the chats are read aloud to the driver who can respond with a simple "thumbs
up."
The chat function is available from within the Uber app's feed (Contact >
Chat), and both rider and driver will receive confirmation when their chats
are sent and read.
As a result, riders and drivers no longer need to share their phone numbers
in order to get in touch. Uber says "in-app chat is rolling out globally to
both riders and drivers over the coming weeks."
A representative for Uber told CNET that several countries already had
anonymization technology.
"That means when you would SMS or call your driver outside the app (and vice
versa), you would be using a random number. This was not available
everywhere, which is why this feature is helpful since it standardizes the
experience," she said.
Uber, meanwhile, remains without a CEO. Co-founder and former CEO Travis
Kalanick won't be retaking his chief executive crown, The Wall Street
Journal reported earlier this week.

Original Article At:
https://www.cnet.com/news/uber-adds-in-app-chat-feature/#ftag=CAD590a51e


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5 phone accessories that make travel easier - CNET

[M. Taylor]

CNET How To - Thursday, August 10, 2017 at 10:03 AM
5 phone accessories that make travel easier - CNET
Your phone is already the hub of every trip you take: the carrier of
boarding passes and hotel reservations; the holder of books and movies to
help pass the time; the conduit through which travel photos are shared on
social media.
All by itself, it makes travel easier. But with a few key accessories, you
can travel more easily with your phone. Let's take a look at the items worth
adding to your carry-on bag.

A mobile charger with wall prongs
Some mobile chargers, like this one from MyCharge, have built-in wall prongs
and cables.
Photo by Rick Broida/CNET 
Here's a no-brainer: You need a mobile power bank to keep your phone
running. These come in all shapes and sizes, but the vast majority require
you to BYO wall plug so you can recharge the charger. That's a hassle: one
more thing to remember, one more thing cluttering up your bag.
That's why I always choose a charger that can plug right into the wall. For
example, the Romoss UP10 (currently $30 on Amazon) features a 10,000mAh
battery, dual USB ports (a 1-amp and a 2.1-amp) and folding wall prongs. And
it can charge your phone while it's plugged in and recharging itself.
More convenient still, the MyCharge HubPlus series provides power, wall
prongs and built-in charge cables: Apple Lightning and Micro-USB, for
example, or Micro-USB and USB-C. Of course, there's also a standard USB port
for connecting your own cable if need be. These are pricey, usually between
$60 and $100, but also compact and super-convenient.

A 2-in-1 sync/charge cable
The Zeus Dual Charger magically fuses a Lightning and Micro-USB connector
onto the same plug.
Zeus 
One cable to rule them all. That's the idea behind the Zeus Dual Charger, a
fairly standard-looking USB cord -- except that it has a Micro-USB and
Lightning connector integrated onto a single plug!
I've never seen this before; most 2-in-1 cables just have two separate tips
(usually with one nested into the other or the two side-by-side). Here
you've got a single braided 6-foot cable that can plug into an Apple device
or just about anything else. The Zeus sells for $20.
Is that any better than, say, a dual-plug cable like this one from Nkomax?
Actually, the latter lets you charge two devices simultaneously, so it's
probably the more logical choice. Whatever you decide: one cable is better
than two!

A good gripper
The Ungrip is the kind of product that helps prevent accidental phone drops.
Photo by Rick Broida/CNET 
Travel means a lot of phone handling. It's in and out of your pocket or
purse all day; it's clutched for dear life while you dash to catch your
flight. All that hustle and bustle greatly increases the risk of dropping
your phone -- and that could sour your trip right quick.
Solution: Get a better grip on your phone. There are a variety of products
-- most priced under $20, many under $10 -- that stick to the back of your
phone or case and give you a much more secure grip. I'm partial to the Ninja
Loop (about $5) and Ungrip (about $10), which are notable for their
versatility and comfort, respectively.

A good pen
This pen is mightier than, well, other pens.
Ace Teah 
Wait, a pen? Yeah, you know: that thing you write with sometimes. How can a
pen make travel easier? When it's also a stylus. And a kickstand.
Like this one: the Ace Teah 3-in-1. A longtime favorite of mine, this
thick-barreled pen is not only comfy to write with, but also nice to, er,
stylus with. (Flip it over and you can use the capacitive tip to scribble on
your screen.) Better still, it has a built-in phone stand that can even
accommodate a phone in a case. Now you've got a way to prop up the screen
when you want to watch a movie or read a book. A mere six bucks buys you a
pack of six pens in assorted happy colors.

A car mount
Traveling by car? For long trips in particular, when you're likely to be
relying on navigation apps, listening to podcasts and so on, it's critical
to keep your phone out of your lap or center console and up near eye level.
That's not only for easier screen access, but also for safety.
I'm partial to magnetic mounts, but there are a lots of different options.
Check out this roundup of three ways to dashboard-mount your phone.
What phone-related travel accessories do you consider essential? Share your
picks in the comments!

Original Article At:
https://www.cnet.com/how-to/phone-accessories-that-make-travel-easier/#ftag=
CAD5457c2c


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Re: tune in radio app

[Andrew J. LaPointe]

yes, I don't have any favorites,I can't log in nothing.  There is antunein 
pro for 9.99 but, don't know if that would bring all my things back.. Andy 
and Shubert


-Original Message- 
From: david gross

Sent: Friday, August 11, 2017 1:15 PM
To: viphone@googlegroups.com
Subject: tunein radio app


is anyone else having issues with this app today august 11?

Sent from my iPhone

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RE: Solution For iCloud No Longer Works With Outlook 2007

[M. Taylor]

Rob, Rob, Rob!

Thank you ever so much.

I had literally encountered this problem mere moments before reading your post 
to the list.

I am delighted to say that the zip file worked perfectly for me.

I am in your debt, my friend.

Thank you so much for sharing this information with us.

Mark

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Rob
Sent: Friday, August 11, 2017 11:09 AM
To: viphone@googlegroups.com
Subject: Solution For iCloud No Longer Works With Outlook 2007

I am passing on this problem and solution in case anyone else has the same 
problem.

I use Outlook 2007 on my PC and iCloud to sync my calendar and contacts with my 
iPhone.  I suddenly lost access to my iCloud calendar on the PC.

When I tried to open the calendar or any other iCloud folder on the PC, I 
received the following error:
The set of folders cannot be opened. An unexpected error has occurred. MAPI was 
unable to load the information service 
C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is 
correctly installed and configured.

A Google search included the following page:
https://www.msoutlook.info/question/icloud-and-outlook-2007-support

Microsoft introduced the problem in the June security update.  The solution 
involves adding a new entry in the Windows registry.  If you encounter this 
problem, read the web page sited above and follow the instructions.  

Download the zip file and unzip (extract) the files into a new folder.  
Double click or press "Enter" on the file called 
AllowUnregisteredMapiServices.reg
You have to press "Enter" a couple of times to accept messages asking is it ok 
to modify the Windows Registry.

After that, I could access my calendar and contacts.

Hope this helps someone.

Rob Armstrong

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Touch ID & Passcode

[Mike B.]

Hi All,

I'm running a S E iPhone 6 with iOS 10.33.  Whenever I start my phone I get 
the message stating, the touch ID cannot be activated on this phone.  I've 
got all the necessary settings turned to keep this message from appearing, 
but it still does.  Is there anything else I can do to keep it from coming 
up when I turn my phone on?  All help will be greatly appreciated.  Thanks 
much.
Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree. 

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Re: Word of caution, remote computer repair

[Robin Frost]

Hi,
With all due respect I find this account somewhat confusing.  It is unclear 
whether you were researching providers of this sort of service or something 
other. Either way I can’t fathom why you’d call any number that would be 
offered to you via a pop-up. And given that both Microsoft and Apple both have 
help desks offering support to those with vision impairments using assistive 
technology why one wouldn’t start there when seeking a resolution is beyond me. 
 Either way I hope post incidents all security scans turn up normal and that 
there’s no other nefarious activity associated with your accounts.
Robin


From: Bill Outman 
Sent: Friday, August 11, 2017 7:04 PM
To: viphone@googlegroups.com 
Subject: Word of caution, remote computer repair

Good evening.  

 

I realize this may not be strictly on topic, but it’s an issue we could face 
with our technology.  This applies no matter what operating system our 
technology is using, or no matter whether we are in the U. S. or overseas.  

 

Having remote repair and tech support is an attractive idea, but it is frought 
with operators who are less than top flight in their business dealings, even if 
their work has technical merit, or in some cases are outright fraudulent.  The 
company I dealt with last weekend appears to fall into the former category, but 
was such that they missed a chance to earn my trust and money.  

 

It all started Saturday when doing a Google search on my Windows laptop, which 
had been giving me difficulty with crashes during the last couple months and 
had been sluggish for a good while.  I got a pop up directing me to call Ms 
Tech Support at a certain toll free number, but when I called it turned out to 
be an independent firm called Itech Services, also going by, I found out later, 
by the name Agile.  They said they were both MS and Apple certified techs.  
They then aggressively sold me into a tech support contract and took a larg 
lump sum payment for everything before doing the repairs, entailing malware 
removal, correction of application errors and firewall installation.  These 
seemed to go smoothly, though the attention to accessibility was rather 
lacking, and they left my email disabled the first time, requiring a Sunday 
session with them.  

 

While giving me an invoice with the basics of the transaction, they did not 
provide contract terms or fully document their work for me so I could have it 
double checked both for quality and fair market value.  During the follow up 
they were unclear about their location, saying they were headquartered in 
Virginia, but not specific about where and immediately saying email and phone 
were the only available contacts.  They also couldn’t clearly explain the law 
for data protection they said they operate under.  

 

All of this is to say that all these factors broke trust to the point it 
negated their potential work quality and trustworthyness.  So I sent them a 
cancellation email yesterday detailing the types of problems I’ve listed here, 
went to my bank to put in a claim on them, and got a temporary credit to my 
account.  Today Itech called back and I further explained my reasons for 
cancellation, and eventually got an agreement for a full refund, though at 
first they wanted to retain the technician charge.  I said though their other 
issues had negated the value.  The rep I spoke to today didn’t seem at first to 
understand fully my objections, saying that the more detailed information I 
wanted had been sent to me, perhaps I hadn’t checked my email.  I said no, all 
I had gotten was the follow up emails and the digital signature message.  He 
also dodged around my objection that they said in the pop up they were MS Tech 
Support, which was the original sin, focusing on the idea the phone number was 
localized.  

 

While it isn’t a problem in itself, everyone I had spoken to during my dealings 
with them spoke English as a second language, though using American names,and I 
noticed some of the emails had portions that were not standard American 
English, though signed under an American sounding name from the customer 
service department.  

 

If they had been better at adhering to what should be standard business 
practice, especially in this sensitive field, I may have been willing to 
negotiate with them.  

 

So while this appears to have not caused any serious harm, caution is clearly 
advised.  

 

Bill Outman 

Daytona Beach, fFlorida, U. S. A.  

 

 

I might have been willing to negotiate with them if they had been more above 
board, rather than sloppy and perhaps borderline illegal.  

 

 

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Word of caution, remote computer repair

[Bill Outman]

Good evening.  

 

I realize this may not be strictly on topic, but it's an issue we could face
with our technology.  This applies no matter what operating system our
technology is using, or no matter whether we are in the U. S. or overseas.  

 

Having remote repair and tech support is an attractive idea, but it is
frought with operators who are less than top flight in their business
dealings, even if their work has technical merit, or in some cases are
outright fraudulent.  The company I dealt with last weekend appears to fall
into the former category, but was such that they missed a chance to earn my
trust and money.  

 

It all started Saturday when doing a Google search on my Windows laptop,
which had been giving me difficulty with crashes during the last couple
months and had been sluggish for a good while.  I got a pop up directing me
to call Ms Tech Support at a certain toll free number, but when I called it
turned out to be an independent firm called Itech Services, also going by, I
found out later, by the name Agile.  They said they were both MS and Apple
certified techs.  They then aggressively sold me into a tech support
contract and took a larg lump sum payment for everything before doing the
repairs, entailing malware removal, correction of application errors and
firewall installation.  These seemed to go smoothly, though the attention to
accessibility was rather lacking, and they left my email disabled the first
time, requiring a Sunday session with them.  

 

While giving me an invoice with the basics of the transaction, they did not
provide contract terms or fully document their work for me so I could have
it double checked both for quality and fair market value.  During the follow
up they were unclear about their location, saying they were headquartered in
Virginia, but not specific about where and immediately saying email and
phone were the only available contacts.  They also couldn't clearly explain
the law for data protection they said they operate under.  

 

All of this is to say that all these factors broke trust to the point it
negated their potential work quality and trustworthyness.  So I sent them a
cancellation email yesterday detailing the types of problems I've listed
here, went to my bank to put in a claim on them, and got a temporary credit
to my account.  Today Itech called back and I further explained my reasons
for cancellation, and eventually got an agreement for a full refund, though
at first they wanted to retain the technician charge.  I said though their
other issues had negated the value.  The rep I spoke to today didn't seem at
first to understand fully my objections, saying that the more detailed
information I wanted had been sent to me, perhaps I hadn't checked my email.
I said no, all I had gotten was the follow up emails and the digital
signature message.  He also dodged around my objection that they said in the
pop up they were MS Tech Support, which was the original sin, focusing on
the idea the phone number was localized.  

 

While it isn't a problem in itself, everyone I had spoken to during my
dealings with them spoke English as a second language, though using American
names,and I noticed some of the emails had portions that were not standard
American English, though signed under an American sounding name from the
customer service department.  

 

If they had been better at adhering to what should be standard business
practice, especially in this sensitive field, I may have been willing to
negotiate with them.  

 

So while this appears to have not caused any serious harm, caution is
clearly advised.  

 

Bill Outman 

Daytona Beach, fFlorida, U. S. A.  

 

 

I might have been willing to negotiate with them if they had been more above
board, rather than sloppy and perhaps borderline illegal.  

 

 

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Re: MARK TAYLOR, HELP!!!

[Anthony Vece]

Ok thanks


Sent from my Verizon iPhone 7!!!

> On Aug 11, 2017, at 5:33 PM, dollar...@gmail.com wrote:
> 
> Hi Anothy,  I am going to suggest for you to please contact the tech suppofft 
> at Hims-inc as the best option.  Www.hims-inc.com.  They do have the best 
> tech support.  Good luck.  Cheers,  Scott Dollar 
> 
> Sent from my iPhone
> 
>> On Aug 10, 2017, at 9:17 AM, Anthony Vece  wrote:
>> 
>> Hi Mark;
>> 
>> I am using a Smart Beetle 14.
>> 
>> Please assist me with it.
>> 
>> Reply back and, I’ll send you my number.
>> 
>> Thanks in advance
>> 
>> Anthony
>> 
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>> 
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>> 
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Re: MARK TAYLOR, HELP!!!

[dollar031]

Hi Anothy,  I am going to suggest for you to please contact the tech suppofft 
at Hims-inc as the best option.  Www.hims-inc.com.  They do have the best tech 
support.  Good luck.  Cheers,  Scott Dollar 

Sent from my iPhone

> On Aug 10, 2017, at 9:17 AM, Anthony Vece  wrote:
> 
> Hi Mark;
> 
> I am using a Smart Beetle 14.
> 
> Please assist me with it.
> 
> Reply back and, I’ll send you my number.
> 
> Thanks in advance
> 
> Anthony
> 
> -- 
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> 
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> caraqu...@caraquinn.com
> 
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Re: EMojis and the rotor

[Anthony Vece]

Wayne;
I would have never thought about it!
Thanks
God Bless
Anthony 


Sent from my Verizon iPhone 7!!!

> On Aug 11, 2017, at 3:31 PM, Wayne Merritt  wrote:
> 
> Actually, you can search for an emoji by name, you just go about it a
> little different. Write in the text field what you are looking for,
> like home for instance. Then when you double tap the emoji keyboard
> button in the lower left, if you put your focus back on the edit box,
> VoiceOver will say, "Edit field, is editing, emoji replacements
> available." Your focus will already be on the emoji rodar item, but if
> not then turn the rodar till yu get there. Then, just flick up/down
> until you hear the type of emoji you want. If you wrote something
> broad like home, you may get a pop up menu with several choices of
> kinds of homes, like house with yard, or something else. Swipe to the
> right to see the various choices an then double tap. After you do this
> a few times, these emojis will appear ont the recent emoji page. This
> sure beats scrolling through the always expanding emoji pages looking
> for that one special symbol. I haven't searched for smiley faces, but
> if you try entering smile or smiley face in text, then switch to
> emoji, you would likely get the smiley emojis.
> 
> Good luck and have fun,
> Wayne
> 
>> On 8/11/17, Donna  wrote:
>> There is no way to search for an emoji by name. The on screen emoji keyboard
>> is seperated into categories. This makes searching for an emoji easy. The
>> Frequently used tab has 30 of the most frequently used emojis. The most used
>> of the 30 emojis are in the list first.
>> 
>> Donna
>>> 
>>> Have a question regarding EMojis.
>>> After entering text, you can switch the rotor to EMojis, and it will let
>>> you know any EMojis that fit anything you have typed, like pizza.  I was
>>> wondering if anyone knows the words to use for the different faces like
>>> smiley face?
>>> Even though I like the EMoji feature on the rotor, it seems very limited.
>>> It could be a very quick way of finding what you are looking for if it
>>> worked with all of the EMojis.
>>> 
>>> Any help with this would be appreciated.
>>> 
>>> Chris
>>> 
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Re: EMojis and the rotor

[Chris Chaffin]

Wayne,
I have been playing with the EMoji feature on the rotor, and need some help.
I have noticed that it will give you some EMojis, but not all of them that deal 
with a particular thing.  For example, I was trying to get the EMoji, smiling 
face with stuck out tongue, so I put the word tongue in the edit box, and it 
only gave me 2 choices, an actual tongue and a face with stuck out tongue, but 
no smiling face with stuck out tongue.
Do you know what is needed to get the EMoji, Smiling face with stuck out tongue?

Still wondering if all EMojis are available using the rotor.

Chris


> On Aug 11, 2017, at 3:31 PM, Wayne Merritt  wrote:
> 
> Actually, you can search for an emoji by name, you just go about it a
> little different. Write in the text field what you are looking for,
> like home for instance. Then when you double tap the emoji keyboard
> button in the lower left, if you put your focus back on the edit box,
> VoiceOver will say, "Edit field, is editing, emoji replacements
> available." Your focus will already be on the emoji rodar item, but if
> not then turn the rodar till yu get there. Then, just flick up/down
> until you hear the type of emoji you want. If you wrote something
> broad like home, you may get a pop up menu with several choices of
> kinds of homes, like house with yard, or something else. Swipe to the
> right to see the various choices an then double tap. After you do this
> a few times, these emojis will appear ont the recent emoji page. This
> sure beats scrolling through the always expanding emoji pages looking
> for that one special symbol. I haven't searched for smiley faces, but
> if you try entering smile or smiley face in text, then switch to
> emoji, you would likely get the smiley emojis.
> 
> Good luck and have fun,
> Wayne
> 
>> On 8/11/17, Donna  wrote:
>> There is no way to search for an emoji by name. The on screen emoji keyboard
>> is seperated into categories. This makes searching for an emoji easy. The
>> Frequently used tab has 30 of the most frequently used emojis. The most used
>> of the 30 emojis are in the list first.
>> 
>> Donna
>>> 
>>> Have a question regarding EMojis.
>>> After entering text, you can switch the rotor to EMojis, and it will let
>>> you know any EMojis that fit anything you have typed, like pizza.  I was
>>> wondering if anyone knows the words to use for the different faces like
>>> smiley face?
>>> Even though I like the EMoji feature on the rotor, it seems very limited.
>>> It could be a very quick way of finding what you are looking for if it
>>> worked with all of the EMojis.
>>> 
>>> Any help with this would be appreciated.
>>> 
>>> Chris
>>> 
>>> --
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Re: EMojis and the rotor

[Chris Chaffin]

> 
> Thanks Wayne for the help.  Since the word face is in a lot of the face 
> EMojis, I tried the word face, but no EMojis were available.
> I then tried the word happy, and that worked better.  I got 9 different face 
> Emojis to choose from.  I guess it is just learning the word to use to get 
> what you are looking for.
> 
> Chris



> On Aug 11, 2017, at 3:31 PM, Wayne Merritt  wrote:
> 
> Actually, you can search for an emoji by name, you just go about it a
> little different. Write in the text field what you are looking for,
> like home for instance. Then when you double tap the emoji keyboard
> button in the lower left, if you put your focus back on the edit box,
> VoiceOver will say, "Edit field, is editing, emoji replacements
> available." Your focus will already be on the emoji rodar item, but if
> not then turn the rodar till yu get there. Then, just flick up/down
> until you hear the type of emoji you want. If you wrote something
> broad like home, you may get a pop up menu with several choices of
> kinds of homes, like house with yard, or something else. Swipe to the
> right to see the various choices an then double tap. After you do this
> a few times, these emojis will appear ont the recent emoji page. This
> sure beats scrolling through the always expanding emoji pages looking
> for that one special symbol. I haven't searched for smiley faces, but
> if you try entering smile or smiley face in text, then switch to
> emoji, you would likely get the smiley emojis.
> 
> Good luck and have fun,
> Wayne
> 
>> On 8/11/17, Donna  wrote:
>> There is no way to search for an emoji by name. The on screen emoji keyboard
>> is seperated into categories. This makes searching for an emoji easy. The
>> Frequently used tab has 30 of the most frequently used emojis. The most used
>> of the 30 emojis are in the list first.
>> 
>> Donna
>>> 
>>> Have a question regarding EMojis.
>>> After entering text, you can switch the rotor to EMojis, and it will let
>>> you know any EMojis that fit anything you have typed, like pizza.  I was
>>> wondering if anyone knows the words to use for the different faces like
>>> smiley face?
>>> Even though I like the EMoji feature on the rotor, it seems very limited.
>>> It could be a very quick way of finding what you are looking for if it
>>> worked with all of the EMojis.
>>> 
>>> Any help with this would be appreciated.
>>> 
>>> Chris
>>> 
>>> --
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>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
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Re: EMojis and the rotor

[Wayne Merritt]

Actually, you can search for an emoji by name, you just go about it a
little different. Write in the text field what you are looking for,
like home for instance. Then when you double tap the emoji keyboard
button in the lower left, if you put your focus back on the edit box,
VoiceOver will say, "Edit field, is editing, emoji replacements
available." Your focus will already be on the emoji rodar item, but if
not then turn the rodar till yu get there. Then, just flick up/down
until you hear the type of emoji you want. If you wrote something
broad like home, you may get a pop up menu with several choices of
kinds of homes, like house with yard, or something else. Swipe to the
right to see the various choices an then double tap. After you do this
a few times, these emojis will appear ont the recent emoji page. This
sure beats scrolling through the always expanding emoji pages looking
for that one special symbol. I haven't searched for smiley faces, but
if you try entering smile or smiley face in text, then switch to
emoji, you would likely get the smiley emojis.

Good luck and have fun,
Wayne

On 8/11/17, Donna  wrote:
> There is no way to search for an emoji by name. The on screen emoji keyboard
> is seperated into categories. This makes searching for an emoji easy. The
> Frequently used tab has 30 of the most frequently used emojis. The most used
> of the 30 emojis are in the list first.
>
> Donna
>>
>> Have a question regarding EMojis.
>> After entering text, you can switch the rotor to EMojis, and it will let
>> you know any EMojis that fit anything you have typed, like pizza.  I was
>> wondering if anyone knows the words to use for the different faces like
>> smiley face?
>> Even though I like the EMoji feature on the rotor, it seems very limited.
>> It could be a very quick way of finding what you are looking for if it
>> worked with all of the EMojis.
>>
>> Any help with this would be appreciated.
>>
>> Chris
>>
>> --
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>>
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>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
>> caraqu...@caraquinn.com
>>
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Re: EMojis and the rotor

[Donna]

There is no way to search for an emoji by name. The on screen emoji keyboard is 
seperated into categories. This makes searching for an emoji easy. The 
Frequently used tab has 30 of the most frequently used emojis. The most used of 
the 30 emojis are in the list first. 

Donna
> 
> Have a question regarding EMojis.
> After entering text, you can switch the rotor to EMojis, and it will let you 
> know any EMojis that fit anything you have typed, like pizza.  I was 
> wondering if anyone knows the words to use for the different faces like 
> smiley face?
> Even though I like the EMoji feature on the rotor, it seems very limited.  It 
> could be a very quick way of finding what you are looking for if it worked 
> with all of the EMojis.
> 
> Any help with this would be appreciated.
> 
> Chris
> 
> -- 
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Re: tunein radio app

[Richard Turner]

I've had issues for several days of it only playing some podcast or other that 
I didn't sign up for and I cannot get into my stations.
Fortunately, I mostly listen to various BBC channels, which I can do with the 
iPlayer app.
They are so impossible to get in touch with I'm about to delete the app.
Richard


> On Aug 11, 2017, at 10:18 AM, david gross  wrote:
> 
> 
> is anyone else having issues with this app today august 11?
> 
> Sent from my iPhone
> 
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Solution For iCloud No Longer Works With Outlook 2007

[Rob]

I am passing on this problem and solution in case anyone else has the same
problem.

 

I use Outlook 2007 on my PC and iCloud to sync my calendar and contacts with
my iPhone.  I suddenly lost access to my iCloud calendar on the PC.

 

When I tried to open the calendar or any other iCloud folder on the PC, I
received the following error:

The set of folders cannot be opened. An unexpected error has occurred. MAPI
was unable to load the information service
C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is
correctly installed and configured.

 

A Google search included the following page:

https://www.msoutlook.info/question/icloud-and-outlook-2007-support

 

Microsoft introduced the problem in the June security update.  The solution
involves adding a new entry in the Windows registry.  If you encounter this
problem, read the web page sited above and follow the instructions.  

 

Download the zip file and unzip (extract) the files into a new folder.  

Double click or press "Enter" on the file called
AllowUnregisteredMapiServices.reg

You have to press "Enter" a couple of times to accept messages asking is it
ok to modify the Windows Registry.

 

After that, I could access my calendar and contacts.

 

Hope this helps someone.

 

Rob Armstrong

 

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EMojis and the rotor

[Chris Chaffin]

Have a question regarding EMojis.
After entering text, you can switch the rotor to EMojis, and it will let you 
know any EMojis that fit anything you have typed, like pizza.  I was wondering 
if anyone knows the words to use for the different faces like smiley face?
Even though I like the EMoji feature on the rotor, it seems very limited.  It 
could be a very quick way of finding what you are looking for if it worked with 
all of the EMojis.

Any help with this would be appreciated.

Chris

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Re: IPad Pro 10.5

[dollar031]

Hi Dave,  I do not think that it will work for the new iPad pro models.  But, 
it works for the old iPad models.  Please read about the new iPad pro 10.5 on 
the Apple website for yourself.  Aple is stand by correct for new iPad pro 
models as correct.  Cheers,  Scott Dollar 

Sent from my iPhone

> On Aug 11, 2017, at 11:07 AM, Dave  wrote:
> 
> There is also another option.
> 
> You could purchase, a mains powered USB Hub, that should do the job.
> 
> Dave.
> 
> -Original Message- From: Paul Richard McGann
> Sent: Friday, August 11, 2017 4:31 PM
> To: viphone@googlegroups.com
> Subject: Re: IPad Pro 10.5
> 
> mariassa,
> 
> follow what the apple rep told you. time is changing. remind that if it is
> microsoft computer (pc), don't forget window 10 is changing. all ios
> versions change. all different apps upgrade versions. oh well1 it can be
> very rough and frustrated.
> 
> big shrugs,
> rich
> 
> 
> -Original Message- From: dollar...@gmail.com
> Sent: Friday, August 11, 2017 12:58 AM
> To: viphone@googlegroups.com
> Subject: Re: IPad Pro 10.5
> 
> Hi,  Well, the latest iPad has changed lately.  The Aple representative is
> correct.  Please understand that the technology has already changed lately.
> All Apple sales representatives, tech geek, tech suport, and etc are able to
> tell you the latest facts of changings.  Hope this help and honest to be
> clear.  Cheers,  Scott Dollar
> 
> Sent from my iPhone
> 
>> On Aug 10, 2017, at 11:44 PM, marissasol...@gmail.com wrote:
>> 
>> Hello all,
>> I purchased an iPad Pro 10.5 inch latest model last Thursday. The iPad works 
>> well and charges perfectly when connected with the wall plug into an outlet. 
>>  My question however, is when I plugged in my iPad to my computer it said 
>> not charging. I was told by an Apple representative that according to them 
>> the computer cannot provide enough power to charge the iPad. I wanted to 
>> find out if that has been anybody else's experience? or if I should swap out 
>> the iPad for another one ?
>> 
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tunein radio app

[david gross]

is anyone else having issues with this app today august 11?

Sent from my iPhone

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RE: Shopping in the UK

[Sieghard Weitzel]

All of these store/shopping apps should be free so why not just try it? Same 
goes for website?

From: 'Martin Maidment' via VIPhone [mailto:viphone@googlegroups.com]
Sent: Friday, August 11, 2017 9:14 AM
To: viphone@googlegroups.com
Subject: Shopping in the UK

Hi All

This is IPhone related but further down.

Tesco have just revamped their grocery website which the accessability is now 
really bad.

Can people recommend Sainsbury, Morrisons or ASDA?

And related to this e-mail list.  If their website is accessable how accessable 
are their IPhone apps.

Cheers
Martin

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Re: Shopping in the UK

[Shaf Patel]

Asda have an accessible app.


On 8/11/2017 12:14 PM, 'Martin Maidment' via VIPhone wrote:
>
> Hi All
>
>  
>
> This is IPhone related but further down.
>
>  
>
> Tesco have just revamped their grocery website which the accessability
> is now really bad.
>
>  
>
> Can people recommend Sainsbury, Morrisons or ASDA?
>
>  
>
> And related to this e-mail list.  If their website is accessable how
> accessable are their IPhone apps.
>
>  
>
> Cheers
>
> Martin
>
>  
>
> -- 
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Shopping in the UK

['Martin Maidment' via VIPhone]

Hi All

 

This is IPhone related but further down.

 

Tesco have just revamped their grocery website which the accessability is
now really bad.

 

Can people recommend Sainsbury, Morrisons or ASDA?

 

And related to this e-mail list.  If their website is accessable how
accessable are their IPhone apps.

 

Cheers

Martin

 

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Re: IPad Pro 10.5

[Dave]

There is also another option.

You could purchase, a mains powered USB Hub, that should do the job.

Dave.

-Original Message- 
From: Paul Richard McGann

Sent: Friday, August 11, 2017 4:31 PM
To: viphone@googlegroups.com
Subject: Re: IPad Pro 10.5

mariassa,

follow what the apple rep told you. time is changing. remind that if it is
microsoft computer (pc), don't forget window 10 is changing. all ios
versions change. all different apps upgrade versions. oh well1 it can be
very rough and frustrated.

big shrugs,
rich


-Original Message- 
From: dollar...@gmail.com

Sent: Friday, August 11, 2017 12:58 AM
To: viphone@googlegroups.com
Subject: Re: IPad Pro 10.5

Hi,  Well, the latest iPad has changed lately.  The Aple representative is
correct.  Please understand that the technology has already changed lately.
All Apple sales representatives, tech geek, tech suport, and etc are able to
tell you the latest facts of changings.  Hope this help and honest to be
clear.  Cheers,  Scott Dollar

Sent from my iPhone


On Aug 10, 2017, at 11:44 PM, marissasol...@gmail.com wrote:

Hello all,
I purchased an iPad Pro 10.5 inch latest model last Thursday. The iPad 
works well and charges perfectly when connected with the wall plug into an 
outlet.  My question however, is when I plugged in my iPad to my computer 
it said not charging. I was told by an Apple representative that according 
to them the computer cannot provide enough power to charge the iPad. I 
wanted to find out if that has been anybody else's experience? or if I 
should swap out the iPad for another one ?


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The archives for 

Re: IPad Pro 10.5

[Paul Richard McGann]

mariassa,

follow what the apple rep told you. time is changing. remind that if it is 
microsoft computer (pc), don't forget window 10 is changing. all ios 
versions change. all different apps upgrade versions. oh well1 it can be 
very rough and frustrated.


big shrugs,
rich


-Original Message- 
From: dollar...@gmail.com

Sent: Friday, August 11, 2017 12:58 AM
To: viphone@googlegroups.com
Subject: Re: IPad Pro 10.5

Hi,  Well, the latest iPad has changed lately.  The Aple representative is 
correct.  Please understand that the technology has already changed lately. 
All Apple sales representatives, tech geek, tech suport, and etc are able to 
tell you the latest facts of changings.  Hope this help and honest to be 
clear.  Cheers,  Scott Dollar


Sent from my iPhone


On Aug 10, 2017, at 11:44 PM, marissasol...@gmail.com wrote:

Hello all,
I purchased an iPad Pro 10.5 inch latest model last Thursday. The iPad 
works well and charges perfectly when connected with the wall plug into an 
outlet.  My question however, is when I plugged in my iPad to my computer 
it said not charging. I was told by an Apple representative that according 
to them the computer cannot provide enough power to charge the iPad. I 
wanted to find out if that has been anybody else's experience? or if I 
should swap out the iPad for another one ?


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Pulling photos from Facebook for contacts

[Jim Portillo]

Good morning,

 

Does anyone know how I can get the photos for people in my contacts list
from Facebook?  

Usually, it would be that Facebook would give me the option of updating my
contacts without having to have it actually access all my contacts all the
time.  It would be a onetime thing.

Now, when I add contacts to my list and know they're on Facebook, their
photos or information won't appear even if I use the update feature.  

Thoughts? Jim

 

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Re: Facebook

[Davy Cuppens]

Hi Lynda

In the "more" section you find settings, tab that item and go to privacy. 
There you can alter who can or cannot see your own friends. I did that too.

Regards
Davy

-Oorspronkelijk bericht- 
From: Lynda Ingraham

Sent: Friday, August 11, 2017 1:57 PM
To: viphone@googlegroups.com
Subject: Facebook

Could someone please tell me how to move someone to the acquaintance 
category? Also would like to stop people from knowing who all of my friends 
are. Thank you.


Sent from my iPhone

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Re: Facebook

[Davy Cuppens]

Hi Lynda

Take your fb app.
Go to the more tab.
Sweep to the right until you hear friends button. Doubleclick on that.
Select a friend you want.
Open its profile.
Select the friend button and take the option Edit lists. I hope it is that 
option because I am a Dutch speaker and translated it into English. Maybe 
it's a bit different.
You get a bunch of lists that fb made for yourselves. Now you can select the 
acquaintance list.
There is another list the last one it is called restricted or not accessible 
freely translated. In this list you could place persons like your boss, 
collegues or other perople of which you don't want to see all of your posts.
When you are posting to friends only, they cannot see those posts. If you 
post thing in public everybody can see this post, even those in that 
restricted list.

Regards
Davy

-Oorspronkelijk bericht- 
From: Lynda Ingraham

Sent: Friday, August 11, 2017 1:57 PM
To: viphone@googlegroups.com
Subject: Facebook

Could someone please tell me how to move someone to the acquaintance 
category? Also would like to stop people from knowing who all of my friends 
are. Thank you.


Sent from my iPhone

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Re: IPad Pro 10.5

[Anthony Vece]

The Apple Rep. is corect.
The amperage from the computer is probably not high enough to charge the iPad.


Sent from my Verizon iPhone 7!!!

> On Aug 11, 2017, at 12:44 AM, marissasol...@gmail.com wrote:
> 
> Hello all,
> I purchased an iPad Pro 10.5 inch latest model last Thursday. The iPad works 
> well and charges perfectly when connected with the wall plug into an outlet.  
> My question however, is when I plugged in my iPad to my computer it said not 
> charging. I was told by an Apple representative that according to them the 
> computer cannot provide enough power to charge the iPad. I wanted to find out 
> if that has been anybody else's experience? or if I should swap out the iPad 
> for another one ?
> 
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Facebook

[Lynda Ingraham]

Could someone please tell me how to move someone to the acquaintance category? 
Also would like to stop people from knowing who all of my friends are. Thank 
you.

Sent from my iPhone

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Re: an issue with the facebook apps and viewing groups

[Donna]

Facebook Groups haven't been moved. After launching the app, tap on More 
located in the bottom right corner, swipe down to groups. For some weird 
reason, most likely my internet connection, I had to turn off wifi & let 
Facebook load the page, then everything with Facebook worked fine when I turned 
wifi back on. 

Donna
> 
> I updated my facebook app and I can't find my groups at all.
> 
> 
> - Original Message - From: "Shermeen Khan" 
> To: 
> Sent: Thursday, August 10, 2017 9:26 PM
> Subject: Re: an issue with the facebook apps and viewing groups
> 
> 
>> whoa, seriously? I'm going to do just that! thank you for the update!
>> 
>> 
>>> On 8/10/17, M. Taylor  wrote:
>>> Hello Shermeen,
>>> 
>>> I am delighted to report that as of the latest iOS Facebook app, released
>>> earlier today, the bug, discussed in this thread, has been resolved.
>>> 
>>> Give it a try.
>>> 
>>> Mark
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>>> Of Shermeen Khan
>>> Sent: Thursday, August 10, 2017 10:15 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: an issue with the facebook apps and viewing groups
>>> 
>>> Well, so much for that. I can't even successfully report it, because when I
>>> go to the accessibility feedback page, all there seems to be is an edit box
>>> wherein you type key words about your problem, and of course no combination
>>> of words I can come up with will bring up anything relevant. There doesn't
>>> appear to be an e-mail address or a messaging option. Has anyone
>>> successfully contacted fb accessibility before? I've tried to use both the
>>> mobile and desktop versions of the site, but have not had luck. Am I missing
>>> something?
>>> 
>>> Ugh, I wish there was another app that we could use...
>>> 
>>> Shermeen
>>> 
>>> 
 On 8/10/17, Shermeen Khan  wrote:
 thanks, everyone. I'll report this to facebook accessibility and
 hopefully they'll address it.
 
 Yes, swiping up with three fingers until you're at the top helps,
 although somehow that can also get you lost in a sea of posts from
 several days ago, so it's not organized from most recent to oldest. So
 frustrating, and often why I don't update unless I have to, or unless
 I'm foolish, which was the case this time.
 
 Shermeen
 
 
> On 8/10/17, Donna  wrote:
> Hi,
> 
> This happens for me occasionly. Here is a work around..Use 3 fingers
> & swipe up from the bottom of the phone (same gesture used when
> swiping to advance pages). Make a mental note of the page number
> voiceover announces. At times the page doesn't advance with the first
> swipe; repeat the gesture if needed.
> 
> 
> Here is another work around..When using the Facebook, YouTube or any
> other app in which the Back or Close Buttons are hidden from
> voiceovers focus..Using 3 fingers, swipe from left to right. This
> will bring up the previous app in your app switcher. Swipe right to
> left using 3 fingers.
> This
> will put back in the Facebook, YouTube or other app. Voiceover now
> should be able to place focus on the back or close button.
> 
> Donna
>> Hi everyone,
>> 
>> I made the mistake of installing the most recent version of the
>> facebook app, and since then, I can only see two posts from any
>> given group I'm in. I'll go into the group's page, and no matter
>> what I do, I can only see two posts before I'm at the tabs along the
>> bottom of the screen. This appears to be the case with all facebook
>> groups I'm in, so I doubt it's specific to any one group. Is there a
>> setting I need to tweak? are other people having this problem as
>> well?is there another app that people are using to access facebook?
>> 
>> Thanks in advance,
>> 
>> Shermeen
>> 
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>> For m

Re: IPad Pro 10.5

['RobH.' via VIPhone]

I can quite believe it, and at least it had the good grace to tell you, and not 
try, and blow the computer system in the doing. I 
dispare of some of the  idiot gadgets invented to run off the usb power circuit 
so needlessly; fans, coffee warmers, desk lights, 
things nothing to do with data connections at all.

Buy a powered usb hub which can power and charge and still provide connection 
to the pc.

RobH.
- Original Message - 
From: 
To: "VIPhone" 
Sent: Friday, August 11, 2017 5:44 AM
Subject: IPad Pro 10.5


Hello all,
I purchased an iPad Pro 10.5 inch latest model last Thursday. The iPad works 
well and charges perfectly when connected with the wall 
plug into an outlet.  My question however, is when I plugged in my iPad to my 
computer it said not charging. I was told by an Apple 
representative that according to them the computer cannot provide enough power 
to charge the iPad. I wanted to find out if that has 
been anybody else's experience? or if I should swap out the iPad for another 
one ?

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