Apple tells app developers to disclose or remove screen recording code, TechCrunch

2019-02-07 Thread M. Taylor
Apple tells app developers to disclose or remove screen recording code
6 hours ago
 
Apple is telling app developers to remove or properly disclose their use of
analytics code that allows them to record how a user interacts with their
iPhone apps - or face removal from the app store, TechCrunch can confirm.
In an email, an Apple spokesperson said: "Protecting user privacy is
paramount in the Apple ecosystem. Our App Store Review Guidelines require
that apps request explicit user consent and provide a clear visual
indication when recording, logging, or otherwise making a record of user
activity."
"We have notified the developers that are in violation of these strict
privacy terms and guidelines, and will take immediate action if necessary,"
the spokesperson added.
It follows an investigation by TechCrunch that revealed major companies,
like Expedia, Hollister and Hotels.com, were using a third-party analytics
tool to record every tap and swipe inside the app. We found that none of the
apps we tested asked the user for permission, and none of the companies said
in their privacy policies that they were recording a user's app activity.
Even though sensitive data is supposed to be masked, some data - like
passport numbers and credit card numbers - was leaking.
Glassbox is a cross-platform analytics tool that specializes in session
replay technology. It allows companies to integrate its screen recording
technology into their apps to replay how a user interacts with the apps.
Glassbox says it provides the technology, among many reasons, to help reduce
app error rates. But the company "doesn't enforce its customers" to mention
that they use Glassbox's screen recording tools in their privacy policies.
But Apple expressly forbids apps that covertly collect data without a user's
permission.
TechCrunch began hearing on Thursday that app developers had already been
notified that their apps had fallen afoul of Apple's rules. One app
developer was told by Apple to remove code that recorded app activities,
citing the company's app store guidelines.
"Your app uses analytics software to collect and send user or device data to
a third party without the user's consent. Apps must request explicit user
consent and provide a clear visual indication when recording, logging, or
otherwise making a record of user activity," Apple said in the email.
Apple gave the developer less than a day to remove the code and resubmit
their app or the app would be removed from the app store, the email said.
When asked if Glassbox was aware of the app store removals, a spokesperson
for Glassbox said that "the communication with Apple is through our
customers."
Glassbox is also available to Android app developers. Google did not
immediately comment if it would also ban the screen recording code. Google
Play also expressly prohibits apps from secretly collecting device usage.
"Apps must not hide or cloak tracking behavior or attempt to mislead users
about such functionality," the developer rules state. We'll update if and
when we hear back.
It's the latest privacy debacle that has forced Apple to wade in to protect
its customers after apps were caught misbehaving.
Last week, TechCrunch reported that Apple banned Facebook's "research" app
that the social media giant paid teenagers to collect all of their data.
It followed another investigation by TechCrunch that revealed Facebook
misused its Apple-issued enterprise developer certificate to build and
provide apps for consumers outside Apple's App Store. Apple temporarily
revoked Facebook's enterprise developer certificate, knocking all of the
company's internal iOS apps offline for close to a day.

Original Article at::
https://techcrunch.com/2019/02/07/apple-glassbox-apps/


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Fwd: Apple telephone support contact info

2019-02-07 Thread Richard Turner

I received the below when Apple Accessibility told me they could not duplicate 
the focus loss issue in email threads.

In the US and Canada please call 1-877-204-3930
In Australia please call (61) 1-300-365-083

For technical support outside of these areas, we ask that you please contact 
AppleCare via the web, telephone or use the Contact Apple Support link to begin 
an online support session.

http://www.apple.com/support/contact/
http://www.apple.com/support/contact/phone_contacts.html



The most common way people give up their power is by thinking they don't have 
any." -- Alice Walker

I received this from Apple Accessibility today when they told me they couldn't 
duplicate the issue of VO losing focus in Email threads.

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Re: WhatsApp and Voiceover?

2019-02-07 Thread Judy Pryor
Hello Malcolm,

I am also in the UK and have no problem using WhatsApp which I mainly use to 
phone my Grandson.  Its quite a while ago, but I think I enabled WhatsApp to 
use my Contacts.  In some cases the whatsApp is there in my Contacts list.  My 
family are in the App. All I do is select a name and flick to the right until I 
find the call button and tap on that.  Its also easy to go into the recents 
calls on the phone and call a number from there.  I have not actually ended a 
call yet.

Judy

Sent from my iPhone

> On 7 Feb 2019, at 12:32, Malcolm Parfitt  wrote:
> 
> Having free unlimited calls here in the UK I have not mace much use of 
> WhatsApp.
>  
> Would any list member give me a brief outline of making and receiving calls 
> with Voiceover?
>  
> Is it similar in practice to making and receiving what I shall call using 
> regular calls?
>  
> Thanks from a novice!
>  
> Malcolm
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Re: not getting notifacations on my iPhone

2019-02-07 Thread Anna Dresner
Hi Casey,

I would suggest opening each app that is supposed to send notifications. 
Sometimes if an app hasn't been used for a while or you update your device, it 
stops sending notifications. In such cases, opening the app usually fixes the 
problem.

Best,
Anna




> On Feb 6, 2019, at 6:14 PM, Casey  wrote:
> 
> Hi I have some televisions apps on my phone from our local TV stations around 
> where I live and some other thins like weather apps and stuff like that.
> 
> Well lately I haven't been getting notifyactions from any of thees apps.
> 
> I have checked the settings in the notifyactions and they all seem fine and 
> nothing has changed as far as I know.
> 
> So how do I get it so I can start getting all of my notifyactions again like 
> I used?
> 
> This seems to just happen lately.
> 
> I haven't changed anything in  the iPhone to make this happen either.
> 
> And all of my apps are up to date as well.
> 
> 
> 
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> 
> Casey
> 
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WhatsApp and Voiceover?

2019-02-07 Thread Malcolm Parfitt
Having free unlimited calls here in the UK I have not mace much use of
WhatsApp.

 

Would any list member give me a brief outline of making and receiving calls
with Voiceover?

 

Is it similar in practice to making and receiving what I shall call using
regular calls?

 

Thanks from a novice!

 

Malcolm

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