Re: problem resetting account information
You can view your account through iTunes as well! Regards, Rory Smith | Director of Training Services Commtech LLC The Leader of Tech Support, Training and Web Development Services! Web: http://commtechusa.net Twitter: http://twitter.com/commtechllc Facebook: http://facebook.com/commtechllc Phone: (888) 351-5289 Ext. 708 Email: rory.sm...@commtechusa.net > On Sep 13, 2015, at 6:23 PM, Vicki wrote: > > Hi Mark, > > Thank you. I have done everything you suggested and all of the fields seem to > be filled out. The information appears to be in the correct edit fields, > first name, last name, street address, city, state, zip, credit card number, > expiration month and year, phone number (including area code) and also the > security code for the credit card. There are previous, next and done buttons > as well. I can't imagine what else could be missing. > > I haven't tried this yet, but is it possible to do all of this on the > computer by signing into ITunes or do I have to do it on my phone? > > Thank you again. > > Vicki > > - Original Message - From: "M. Taylor" > To: > Sent: Sunday, September 13, 2015 5:30 PM > Subject: RE: problem resetting account information > > > Hello Vicky, > > Generally speaking, there are two methods to using a Smartphone screen > reader. The primary method, more by culture than by anything else, is based > on swiping from either left to right or right to left in order to place focus > on the various elements of the display. > > In the early days of iPHone, this was the surest method to make certain that > the user did not skip or accidentally bypass important information on the > screen. > > The second method, used primarily by Android Smartphone owners, as a result > of technology rather than culture, is referred to as explore-by-touch. This > method requires that the user slide her/his finger around the screen in order > to detect the various elements being displayed. > > For whatever reason, the swipe method sometimes skips items in iOS in the > currently released version of the system. As a result, if one uses only the > swipe method, he/she may unknowingly skip over important information. > > To deliberately experience this for yourself, do the following: > > 1. > From the LaunchPad, single-finger double-tap the Settings icon. > > 2. > Now, simply single-finger swipe from left to right as many times as you like > to go down the list of items. Take note of what you hear. I suggest that > you swipe at least 12 times or so, > > 3. > Next, single-finger swipe from right to left in order to reverse your > direction, moving up the list. Chances are, you will hear more items than > you did in the first instance. Some items that are commonly skipped, when > going down the list are FaceTime, Messages, and Notes. > > Vicky, I write all of this to say that I suspect that the reason you are not > entering all of the required information is because, using the swipe method, > focus is skipping a required field that must be addressed before successfully > completing the submission process. For example, if you are entering a new > credit card, then the 3-digit security code field may be being skipped by > VoiceOver, again, using the swipe method only. > > So, try using a combination of both the swipe and the explore-by-touch method > when entering information. > > Good Luck, > > Mark > > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Vicki > Sent: Sunday, September 13, 2015 3:29 AM > To: IPhone > Subject: problem resetting account information > > I need to make a purchase in the app store, and because my account > information has changed at my bank, I need to reset the information. > Everything seems to be enter correctly, but I keep getting a message that > some required information is missing and it is highlighted in red. So I try > again and finally after so many tries, my session timed out. > > Before I try again, is there any great secret to resetting the information? > > Thanks. > > Vicki > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- You received this message because y
Re: problem resetting account information
The App Store is usually looking for a valid 16 digit string, plus the three digit code on the back, make sure the billing addresses match up as well Hope this helps! Regards, Rory Smith | Director of Training Services Commtech LLC The Leader of Tech Support, Training and Web Development Services! Web: http://commtechusa.net Twitter: http://twitter.com/commtechllc Facebook: http://facebook.com/commtechllc Phone: (888) 351-5289 Ext. 708 Email: rory.sm...@commtechusa.net > On Sep 13, 2015, at 6:28 AM, Vicki wrote: > > I need to make a purchase in the app store, and because my account > information has changed at my bank, I need to reset the information. > Everything seems to be enter correctly, but I keep getting a message that > some required information is missing and it is highlighted in red. So I try > again and finally after so many tries, my session timed out. > > Before I try again, is there any great secret to resetting the information? > > Thanks. > > Vicki > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Re: problems with sounds and voice-over
Update Things start to break after a while Regards, Rory Smith | Director of Training Services Commtech LLC The Leader of Tech Support, Training and Web Development Services! Web: http://commtechusa.net Twitter: http://twitter.com/commtechllc Facebook: http://facebook.com/commtechllc Phone: (888) 351-5289 Ext. 708 Email: rory.sm...@commtechusa.net > On Sep 13, 2015, at 6:34 PM, Dave wrote: > > you are correct. > > my clicks and notifications and all the other sounds, like when i plug in my > charging cable go really loud. but this is variable. sometimes after swiping > around a bit, it will stabilize. > > then when i leave my phone alone for a few minutes, and i unlock it, it will > start doing the same thing all over again. > > hope this makes sense? > > Dave. > > From: Gmail > Sent: Sunday, September 13, 2015 10:03 PM > To: viphone@googlegroups.com > Subject: Re: problems with sounds and voice-over > > That's going to make his VOO sounds go up, as well, though, which isn't what > he wants, if I understood his original message correctly. > >> On Sep 13, 2015, at 11:32 AM, Marie wrote: >> >> another possible solution is to hold the volume up button and swipe around >> the screen. This normally increases the VO volume. >> Marie >> >> >> From: Gmail >> Sent: Sunday, September 13, 2015 7:16 AM >> To: viphone@googlegroups.com >> Subject: Re: problems with sounds and voice-over >> >> Gi, Dave, >> >> >> Don't reset your phon just yet. If you haven't done so already, add the >> volume setting to your rotor. You can find that in the Settings app, under >> General/Accessibility/VoiceOver/Rotor. After that, turn to volume in your >> rotor and do a one-finger flick up. This will raise your VO volume. Then use >> your volume down button to lower your VO sounds. If your VO volume gets too >> low again, just do another one-finger flick up with your rotor set to volume. >> >> >> Thanks, >> Ari >> >>> On Sep 13, 2015, at 5:45 AM, Dave wrote: >>> >>> Hi. >>> >>> I am using an iPhone 4s. I am considering a new phone, but I will keep the >>> 4s as a back up. I am having trouble with the sounds being really loud and >>> voice over is very quiet. I have tried turning audio ducking on and off >>> with no real difference. I have tried, rebooting voice over, and of course >>> rebooting the phone. , I have also tried holding the home and power >>> button down until the apple logo appears. I am considering doing a reset >>> where the option is to reset all settings, not network settings. I don’t >>> have iTunes installed and am reluctant to use it, as it seems not to work >>> well with my windows machines. . If I use the “reset all settings” option, >>> will it keep all my folders? Will the triple click home still turn voice >>> over on? Will I have to log back in to all my apps? Lastly, will this reset >>> fix my sounds? >>> >>> This problem has only started having this problem over the last few weeks. >>> Please share answers on list as this could be helpful to others. >>> many thanks >>> Dave >>> -- >>> The following information is important for all members of the VIPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your VIPhone list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at >>> http://www.mail-archive.com/viphone@googlegroups.com/. >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at http://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> -- >> The following information is important for all members of the VIPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >&
Re: The all football app
Is the Super Bowl being broadcast on any apps? Sent from my iPhone > On Jan 5, 2014, at 2:42 PM, "Donald Moore" wrote: > > I’m using the Fball app. I get all my pro and college games. Sometimes, > however, I wind up listening to my pro games by using the college station > that I know carries my games. My season is over now, I sure hope it works > next year because the NFL app was truly an accessibility bust. > > > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Pinky > Sent: Sunday, January 05, 2014 2:36 PM > To: viphone@googlegroups.com > Subject: The all football app > > Hi > > I downloaded the All football app earlier this year and I think it was only > $1.99 and I have been able to get all the NFL football games on radio > stations. Each NFL team has different stations you can choose from. You can > also get college games but I have not done that. Right now I am listening to > the playoff games. I do not know for sure if I will be able to get the super > bowl. Maybe someone else who uses this app can tell us if the super bowl > will be on this All football app. > > Ed > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Question about app for being able to view links in Facebook newsfeed with VoiceOver
That is pretty much the way it is, if anybody else has a good suggestion of how to get around facebook's consistantly non accessible apps and web pages, I'd love to hear it. Regards, Rory On Jan 6, 2014, at 9:29 AM, Shai wrote: > Hi, > Can anyone recommend an app or solution on the iPhone for being able to > double tap on links and view them using VoiceOver with Facebook? I have tried > to use the Facebook app with VoiceOver; however, I am finding that I am > unable to double tap a link in a newsfeed status to view the article or video > that was posted. The only current solution I have found is to find the status > I would like to view the link for and double tap it, double tap on the action > button and double tap on the copy link to this post. I next paste this link > into Safari and am able to view the post and link this way. > > Thanks in advance for any responses > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailingviph...@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by > emailingviphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailingviphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by > visitinghttp://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Ipad mini
If you need help with the specific issue this is the place, but if you'd like to learn about Apple products I think Apple.com might be a great place to start Sent from my iPhone > On Dec 9, 2013, at 5:25 AM, "Carol anne et al" > wrote: > > So whats the difference between the new ipad mini, and other ipads? Besides > the size, of course? Is there new features in it? If there is, what are they? > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: apple forcing updates yet again
If my iPhone updates automagically, I will be quite upset. Let's hope this isn't true. I went through a purposeful exchange to get a 5, that was not updated to 7. If they do create an iOS that won't run on a five, hopefully it wouldn't be for awhile. I am betting I'll be able to run six on my five until my favorite app won't work. That is the likely scenario. Just my .02...ymmv... - Original Message - From: "Amy Billman" To: Sent: Wednesday, October 16, 2013 4:16 PM Subject: RE: apple forcing updates yet again Agreed. Plus, eventually, you have to update. I mean, you can't hold off forever; though maybe you can, as I know some odd ducks still running... Windows 98 on their PC's... I just shake my head, and smile! LOL! -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of John Diakogeorgiou Sent: Tuesday, October 15, 2013 2:12 PM To: viphone@googlegroups.com Subject: Re: apple forcing updates yet again Considering that more than 65% of IPhones have been updated to 7 I don't see the big deal. On 10/15/13, Christopher Chaltain wrote: It's not really the issue, but how much space does this image really take up? I've heard that the download size varries from 750M to 1.2G for Verizon users. 3G is only needed during the install process. How do people know it's really taking up 3G of their space? I wonder if some uncompressing is going on after the image is downloaded, although I'd expect this just to be done during the install process itself. It would be pretty unfortunate for those 8G and 16G iPhone users who don't want to move up to IOS 7 to lose even more space if the image is untangled in preparation for the install. On 10/15/2013 10:40 AM, Amy Billman wrote: I will say though that once the update is at least downloaded (not installed,) it will give you no choice but to update it in full because that download's just sitting there eating three gb of space. I'm sure eventually there will be no choice but to update, but there's no way for it to happen accidentally or at the very least, without the terms and conditions being agreed to. Although... If you're running the latest iTunes and want to back up your phone, will it only allow you to update to iOS7? I'm running it because there's no reason not to, so I'm not sure how that would work... I know itunes recognizes that your software is out of date, but unsure if you can proceed with doing a backup without upgrading to the latest. Sadly though, regardless of how it happened or what the cause was, contacting disability services wil likely be an exercise in extreme futility, since once you've upgraded, you're running it whether you want to or not; from what Apple has told me anyway... *shrug* Nothing disability department can do one way or the other since it's not an accessibility or disability related issue. Amy Billman -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Tuesday, October 15, 2013 7:35 AM To: viphone@googlegroups.com Subject: RE: apple forcing updates yet again Hi Paula, I suspect that maybe whoever was helping her might have inadvertently tapped Install or said Yes when asked to update, but you still have to Agree twice to the Terms and Conditions and I really can't see how if you tap Decline it would not let you out of the screen. A couple of weeks ago somebody also posted that iOS 7 installed on their phone automatically and I mean "installed" not just downloaded and there is just no way it would do so because you just have to double tap I Agree and then double tap it a second time. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Marianne Denning Sent: Tuesday, October 15, 2013 7:09 AM To: viphone@googlegroups.com Subject: Re: apple forcing updates yet again Paula, I would contact the disability support number at Apple. That is strange because I have not heard of that happening to anyone. There were 2 people at our meeting last night who had not upgraded and they didn't have that problem. Lots of luck! On 10/15/13, Paul and Paula Jordan wrote: Hi, everyone. A coworker has an IPhone 5 running IOS 6. She does not want to update right now. Yesterday someone was helping her with her phone, and the phone asked if she wanted to update. The only option was "ok". There appears to be no way to get out of that screen. We tried re-setting the phone by holding down the lock and home button for 10 seconds and just turning the phone off and back on again. There still seemed to be no way to get out of the update prompt. Going into the app switcher still didn't work. Anyone have any thoughts? I'm disappointed to see this with no option to cancel. Thanks. God bless! Paula and Babe -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone
Re: Subscribe
You are subscribed - Original Message - From: "Joseph" To: "VI Phones" Sent: Friday, September 13, 2013 4:05 PM Subject: Subscribe Please subscribe me. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
