Re: Amazon gets an A plus for customer service
Agree! Take care 13. mai 2015 kl. 04:48 skrev David Chittenden : Yes, Amazon and Apple have both always provided me with excellent customer service like your experience. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone > On 13 May 2015, at 10:16, Richard Turner wrote: > > I purchased the Plantronics m55 from Amazon a couple weeks ago. > It was cutting out and was a little muffled. > I filled out the return form on Sunday. > Later that day, I got confirmation that they would replace it. > They are having UPS pick it up and they will bring the label. > Later on Sunday, I got a shipment notification that the replacement was being > shipped. > Yesterday morning I brought it to work where I had it shipped to in the > beginning, boxed it up and had it ready for the UPS driver. > About 10 AM, they picked it up. > When I came in to work this morning the replacement was in my mail box. > > I'm not sure if it came late yesterday afternoon or very early this morning. > new one is working great! > It hasn't cut out, it is very clear, etc. > > I've never had that good of customer service from any other online store. > Richard > > > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Re: Amazon gets an A plus for customer service
Yes, Amazon and Apple have both always provided me with excellent customer service like your experience. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone > On 13 May 2015, at 10:16, Richard Turner wrote: > > I purchased the Plantronics m55 from Amazon a couple weeks ago. > It was cutting out and was a little muffled. > I filled out the return form on Sunday. > Later that day, I got confirmation that they would replace it. > They are having UPS pick it up and they will bring the label. > Later on Sunday, I got a shipment notification that the replacement was being > shipped. > Yesterday morning I brought it to work where I had it shipped to in the > beginning, boxed it up and had it ready for the UPS driver. > About 10 AM, they picked it up. > When I came in to work this morning the replacement was in my mail box. > > I'm not sure if it came late yesterday afternoon or very early this morning. > new one is working great! > It hasn't cut out, it is very clear, etc. > > I've never had that good of customer service from any other online store. > Richard > > > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
RE: Amazon gets an A plus for customer service
Yes, I'm running the 5S with 8.3 and it works great. Did you try forgetting the device under Bluetooth settings and pairing it again? The PLT Hub app from Plantronics now also works with the M55 for finding it if you misplace it. Richard "The highest reward for a person's toil is not what they get for it, but what they become by it." - John Ruskin -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Harry Bell Sent: Tuesday, May 12, 2015 6:18 PM To: viphone@googlegroups.com Subject: Re: Amazon gets an A plus for customer service Extraordinarily good service! By the way, my M55 stopped working after updating to iOS 8.3 on my iPhone 5S - but it is recognised by your iPhone in 8.3? Thanks Harry > On 12 May 2015, at 23:16, Richard Turner wrote: > > I purchased the Plantronics m55 from Amazon a couple weeks ago. > It was cutting out and was a little muffled. > I filled out the return form on Sunday. > Later that day, I got confirmation that they would replace it. > They are having UPS pick it up and they will bring the label. > Later on Sunday, I got a shipment notification that the replacement was being > shipped. > Yesterday morning I brought it to work where I had it shipped to in the > beginning, boxed it up and had it ready for the UPS driver. > About 10 AM, they picked it up. > When I came in to work this morning the replacement was in my mail box. > > I'm not sure if it came late yesterday afternoon or very early this morning. > new one is working great! > It hasn't cut out, it is very clear, etc. > > I've never had that good of customer service from any other online store. > Richard > > > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Re: Amazon gets an A plus for customer service
Extraordinarily good service! By the way, my M55 stopped working after updating to iOS 8.3 on my iPhone 5S - but it is recognised by your iPhone in 8.3? Thanks Harry > On 12 May 2015, at 23:16, Richard Turner wrote: > > I purchased the Plantronics m55 from Amazon a couple weeks ago. > It was cutting out and was a little muffled. > I filled out the return form on Sunday. > Later that day, I got confirmation that they would replace it. > They are having UPS pick it up and they will bring the label. > Later on Sunday, I got a shipment notification that the replacement was being > shipped. > Yesterday morning I brought it to work where I had it shipped to in the > beginning, boxed it up and had it ready for the UPS driver. > About 10 AM, they picked it up. > When I came in to work this morning the replacement was in my mail box. > > I'm not sure if it came late yesterday afternoon or very early this morning. > new one is working great! > It hasn't cut out, it is very clear, etc. > > I've never had that good of customer service from any other online store. > Richard > > > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Amazon gets an A plus for customer service
I purchased the Plantronics m55 from Amazon a couple weeks ago. It was cutting out and was a little muffled. I filled out the return form on Sunday. Later that day, I got confirmation that they would replace it. They are having UPS pick it up and they will bring the label. Later on Sunday, I got a shipment notification that the replacement was being shipped. Yesterday morning I brought it to work where I had it shipped to in the beginning, boxed it up and had it ready for the UPS driver. About 10 AM, they picked it up. When I came in to work this morning the replacement was in my mail box. I'm not sure if it came late yesterday afternoon or very early this morning. new one is working great! It hasn't cut out, it is very clear, etc. I've never had that good of customer service from any other online store. Richard -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
