Bard Mobile app stuck downloading books

2013-12-31 Thread Alex Hall
Hi all,
I seem to be stuck on a few books. One is at 80% and says "extracting, please 
wait" when I try to open it, but it has been there for days. The other is just 
queued and won't download at all. Short of removing and re-finding these books, 
is there anything I can do to get them un-stuck? thanks.


Have a great day,
Alex (msg sent from Mac Mini)
mehg...@gmail.com



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Re: Bard Mobile app stuck downloading books

2014-01-01 Thread Kimberly
I had this same problem a few days ago. Deleting the title then putting it back 
was the only thing that worked in the end.

Sent from Kimber's iPhone

> On Jan 1, 2014, at 2:46 AM, Alex Hall  wrote:
> 
> Hi all,
> I seem to be stuck on a few books. One is at 80% and says "extracting, please 
> wait" when I try to open it, but it has been there for days. The other is 
> just queued and won't download at all. Short of removing and re-finding these 
> books, is there anything I can do to get them un-stuck? thanks.
> 
> 
> Have a great day,
> Alex (msg sent from Mac Mini)
> mehg...@gmail.com
> 
> 
> 
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Re: Bard Mobile app stuck downloading books

2014-01-01 Thread Jane
Deleting the download from your bookshelf and starting over is the best way to 
go, No other solution.

Jane




On Jan 1, 2014, at 2:46 AM, Alex Hall  wrote:

> Hi all,
> I seem to be stuck on a few books. One is at 80% and says "extracting, please 
> wait" when I try to open it, but it has been there for days. The other is 
> just queued and won't download at all. Short of removing and re-finding these 
> books, is there anything I can do to get them un-stuck? thanks.
> 
> 
> Have a great day,
> Alex (msg sent from Mac Mini)
> mehg...@gmail.com
> 
> 
> 
> -- 
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Re: Bard Mobile app stuck downloading books

2014-01-01 Thread Alex Hall
I was hoping not to, but if I have to, I have to. Thanks for the responses.
On Jan 1, 2014, at 9:08 AM, Jane  wrote:

> Deleting the download from your bookshelf and starting over is the best way 
> to go, No other solution.
> 
> Jane
> 
> 
> 
> 
> On Jan 1, 2014, at 2:46 AM, Alex Hall  wrote:
> 
>> Hi all,
>> I seem to be stuck on a few books. One is at 80% and says "extracting, 
>> please wait" when I try to open it, but it has been there for days. The 
>> other is just queued and won't download at all. Short of removing and 
>> re-finding these books, is there anything I can do to get them un-stuck? 
>> thanks.
>> 
>> 
>> Have a great day,
>> Alex (msg sent from Mac Mini)
>> mehg...@gmail.com
>> 
>> 
>> 
>> -- 
>> You received this message because you are subscribed to the "VIPhone" Google 
>> Group.
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Have a great day,
Alex (msg sent from Mac Mini)
mehg...@gmail.com



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RE: Bard Mobile app stuck downloading books

2014-01-01 Thread Alan Lemly
Alex, I don't have an answer but I strongly encourage you and others who
experience problems with the BARD Mobile app to report the specifics to BARD
Mobile Support at bardmobilesupp...@loc.gov.

Alan Lemly

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Alex Hall
Sent: Wednesday, January 01, 2014 1:46 AM
To: viphone@googlegroups.com
Subject: Bard Mobile app stuck downloading books

Hi all,
I seem to be stuck on a few books. One is at 80% and says "extracting,
please wait" when I try to open it, but it has been there for days. The
other is just queued and won't download at all. Short of removing and
re-finding these books, is there anything I can do to get them un-stuck?
thanks.


Have a great day,
Alex (msg sent from Mac Mini)
mehg...@gmail.com



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Re: Bard Mobile app stuck downloading books

2014-01-01 Thread Woody Anna Dresner
Hi,

It's also possible you don't have enough free space to extract the books. You 
need at least twice as much room as the book takes so there will be room to 
unzip it.

Best,
Anna



On Jan 1, 2014, at 1:46 AM, Alex Hall  wrote:

> Hi all,
> I seem to be stuck on a few books. One is at 80% and says "extracting, please 
> wait" when I try to open it, but it has been there for days. The other is 
> just queued and won't download at all. Short of removing and re-finding these 
> books, is there anything I can do to get them un-stuck? thanks.
> 
> 
> Have a great day,
> Alex (msg sent from Mac Mini)
> mehg...@gmail.com
> 
> 
> 
> -- 
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