Re: Changing Voiceover Output To Bluetooth on IOS 10?

[James Lee]

Hi All,

Thank you for all the suggestions.
I accidentally fixed the issue. I just paired my phone with another 
Bluetooth headset, and it worked perfectly fine.
Since then, the headset with the problem also works fine for now. Go figure.

JL

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Re: Changing Voiceover Output To Bluetooth on IOS 10?

[Monica Jones]

Yes, I agree; be sure they are set to fifty percent to be equally balanced.


From: Chip Orange 
Sent: Monday, September 26, 2016 3:01 PM
To: viphone@googlegroups.com 
Subject: RE: Changing Voiceover Output To Bluetooth on IOS 10?

You might look at the new audio settings in General / Accessibility / Audio, 
and make sure the “Speech Channels” for both left and right are selected.  I 
could picture if neither one was selected, or if you had one of those bluetooth 
headsets which gives you only one channel of audio (and that channel wasn’t 
selected), then you’d perhaps not hear anything.

 

There is a known issue with this new capability where some people have to turn 
each channel off and then back on to get things working correctly (I was one 
such person; at first, in my stereo bluetooth headset VoiceOver was only coming 
through on one channel until I did this).

 

Hth,

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
James Lee
Sent: Sunday, September 25, 2016 6:04 PM
To: viphone@googlegroups.com
Subject: Re: Changing Voiceover Output To Bluetooth on IOS 10?

 

I also tried

1. Restart the Voiceover 
2. Reboot the phone 
3. Forget the headset from the Bluetooth setting and repair 
4. Reset the network settings and repeat step 3
None of them fixed the issue.
I just sent an email to apple accessibility. I'll report back.


On 9/25/2016 7:06 AM, Davy Cuppens wrote:

  Please report those issues to accessibil...@apple.com 

   

  From: James Lee 

  Sent: Sunday, September 25, 2016 2:02 AM

  To: viphone@googlegroups.com 

  Subject: Re: Changing Voiceover Output To Bluetooth on IOS 10?

   

  Richard, thanks for the reply.

  Mine is also set to automatic for call audio routing.

  For audio setting under Voiceover, I have

  Use sound effects: on

  Audio Ducking: on

  Auto Select Speaker in Call: On

  During call and using siri, everything goes to the Bluetooth headset.

  However, Voiceover output won't go to the Bluetooth when I'm not on a call or 
not using Siri.

  The same bluetooth headset worked perfectly on IOS 9.

  Any other thing I should check?


  JL

  On 9/24/2016 6:46 PM, Richard Turner wrote:

What is your setting under Accessibility, Call audio Routing?

I have mine set to automatic.

The other choices are Bluetooth and speaker.

 

Also, check the audio setting within the VoiceOver settings.  Some 
combination of those may be the issue.

 

Richard

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of James Lee
Sent: Saturday, September 24, 2016 2:51 PM
To: VIPhone mailto:viphone@googlegroups.com
Subject: Changing Voiceover Output To Bluetooth on IOS 10?

 

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth headset 
with Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output always 
went through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone speaker 
after the Bluetooth is connected. Once in a while it will go to the headset, 
but it's very rare.
Phone call and Siri always go through the headset though. When Siri is done 
speaking, Voiceover will go back to Phone speaker.
Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL

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RE: Changing Voiceover Output To Bluetooth on IOS 10?

[Chip Orange]

You might look at the new audio settings in General / Accessibility / Audio, 
and make sure the “Speech Channels” for both left and right are selected.  I 
could picture if neither one was selected, or if you had one of those bluetooth 
headsets which gives you only one channel of audio (and that channel wasn’t 
selected), then you’d perhaps not hear anything.

 

There is a known issue with this new capability where some people have to turn 
each channel off and then back on to get things working correctly (I was one 
such person; at first, in my stereo bluetooth headset VoiceOver was only coming 
through on one channel until I did this).

 

Hth,

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
James Lee
Sent: Sunday, September 25, 2016 6:04 PM
To: viphone@googlegroups.com
Subject: Re: Changing Voiceover Output To Bluetooth on IOS 10?

 

I also tried

1. Restart the Voiceover 
2. Reboot the phone 
3. Forget the headset from the Bluetooth setting and repair 
4. Reset the network settings and repeat step 3
None of them fixed the issue.
I just sent an email to apple accessibility. I'll report back.


On 9/25/2016 7:06 AM, Davy Cuppens wrote:

Please report those issues to accessibil...@apple.com 

 

From: James Lee <mailto:jameslee...@gmail.com>  

Sent: Sunday, September 25, 2016 2:02 AM

To: viphone@googlegroups.com 

Subject: Re: Changing Voiceover Output To Bluetooth on IOS 10?

 

Richard, thanks for the reply.

Mine is also set to automatic for call audio routing.

For audio setting under Voiceover, I have

Use sound effects: on

Audio Ducking: on

Auto Select Speaker in Call: On

During call and using siri, everything goes to the Bluetooth headset.

However, Voiceover output won't go to the Bluetooth when I'm not on a call or 
not using Siri.

The same bluetooth headset worked perfectly on IOS 9.

Any other thing I should check?


JL

On 9/24/2016 6:46 PM, Richard Turner wrote:

What is your setting under Accessibility, Call audio Routing?

I have mine set to automatic.

The other choices are Bluetooth and speaker.

 

Also, check the audio setting within the VoiceOver settings.  Some combination 
of those may be the issue.

 

Richard

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
James Lee
Sent: Saturday, September 24, 2016 2:51 PM
To: VIPhone mailto:viphone@googlegroups.com
Subject: Changing Voiceover Output To Bluetooth on IOS 10?

 

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth headset with 
Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output always went 
through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone speaker after 
the Bluetooth is connected. Once in a while it will go to the headset, but it's 
very rare.
Phone call and Siri always go through the headset though. When Siri is done 
speaking, Voiceover will go back to Phone speaker.
Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL

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Re: Changing Voiceover Output To Bluetooth on IOS 10?

[Monica Jones]

I think there was a bug report on this at AppleVis. There was an update the 
other day but I don't know if it helped with this or not. Check the IOS10 
bugs on AppleVis. I'm sure one had something to do with bluetooth output.



-Original Message- 
From: Shai

Sent: Saturday, September 24, 2016 11:58 PM
To: viphone@googlegroups.com
Subject: Re: Changing Voiceover Output To Bluetooth on IOS 10?

Hello James,
I would check with the manufacturer's website to see if there may be
an update that might remedy this issue. I would also try to unpair the
headset and connect it again to see if the issue might be resolved.
You could also try to search this headset model and see if others
might be having issues with it and iOS for something such as listening
to music for example. In my mind, this would be equivalent to
VoiceOver going through the headset.
I hope this helps


On 9/24/16, James Lee <jameslee...@gmail.com> wrote:

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth headset
with Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output always
went through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone speaker
after the Bluetooth is connected. Once in a while it will go to the
headset, but it's very rare.
Phone call and Siri always go through the headset though. When Siri is 
done


speaking, Voiceover will go back to Phone speaker.
Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL

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Facebook, Monica Rose Jones 


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Re: Changing Voiceover Output To Bluetooth on IOS 10?

[James Lee]

I also tried

1. Restart the Voiceover
2. Reboot the phone
3. Forget the headset from the Bluetooth setting and repair
4. Reset the network settings and repeat step 3
None of them fixed the issue.
I just sent an email to apple accessibility. I'll report back.

On 9/25/2016 7:06 AM, Davy Cuppens wrote:
Please report those issues to accessibil...@apple.com 
<mailto:accessibil...@apple.com>

*From:* James Lee <mailto:jameslee...@gmail.com>
*Sent:* Sunday, September 25, 2016 2:02 AM
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject:* Re: Changing Voiceover Output To Bluetooth on IOS 10?

Richard, thanks for the reply.

Mine is also set to automatic for call audio routing.

For audio setting under Voiceover, I have

Use sound effects: on

Audio Ducking: on

Auto Select Speaker in Call: On

During call and using siri, everything goes to the Bluetooth headset.

However, Voiceover output won't go to the Bluetooth when I'm not on a 
call or not using Siri.


The same bluetooth headset worked perfectly on IOS 9.

Any other thing I should check?


JL

On 9/24/2016 6:46 PM, Richard Turner wrote:


What is your setting under Accessibility, Call audio Routing?

I have mine set to automatic.

The other choices are Bluetooth and speaker.

Also, check the audio setting within the VoiceOver settings.  Some 
combination of those may be the issue.


Richard

*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On 
Behalf Of *James Lee

*Sent:* Saturday, September 24, 2016 2:51 PM
*To:* VIPhone mailto:viphone@googlegroups.com
*Subject:* Changing Voiceover Output To Bluetooth on IOS 10?

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth 
headset with Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output 
always went through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone 
speaker after the Bluetooth is connected. Once in a while it will go 
to the headset, but it's very rare.
Phone call and Siri always go through the headset though. When Siri 
is done speaking, Voiceover will go back to Phone speaker.

Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL

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Re: Changing Voiceover Output To Bluetooth on IOS 10?

[Davy Cuppens]

Please report those issues to accessibil...@apple.com 

From: James Lee 
Sent: Sunday, September 25, 2016 2:02 AM
To: viphone@googlegroups.com 
Subject: Re: Changing Voiceover Output To Bluetooth on IOS 10?

Richard, thanks for the reply.

Mine is also set to automatic for call audio routing.

For audio setting under Voiceover, I have

Use sound effects: on

Audio Ducking: on

Auto Select Speaker in Call: On

During call and using siri, everything goes to the Bluetooth headset.

However, Voiceover output won't go to the Bluetooth when I'm not on a call or 
not using Siri.

The same bluetooth headset worked perfectly on IOS 9.

Any other thing I should check?



JL


On 9/24/2016 6:46 PM, Richard Turner wrote:

  What is your setting under Accessibility, Call audio Routing?

  I have mine set to automatic.

  The other choices are Bluetooth and speaker.

   

  Also, check the audio setting within the VoiceOver settings.  Some 
combination of those may be the issue.

   

  Richard

   

   

  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
James Lee
  Sent: Saturday, September 24, 2016 2:51 PM
  To: VIPhone mailto:viphone@googlegroups.com
  Subject: Changing Voiceover Output To Bluetooth on IOS 10?

   

  Hi,

  Since updating to IOS 10, I'm having a problem using a Bluetooth headset with 
Voiceover.
  ON IOS9, every time the headset is connected, the Voiceover output always 
went through the headset.
  However, on IOS10, most of the time, Voiceover stays on the Phone speaker 
after the Bluetooth is connected. Once in a while it will go to the headset, 
but it's very rare.
  Phone call and Siri always go through the headset though. When Siri is done 
speaking, Voiceover will go back to Phone speaker.
  Does anyone have suggestion how I can fix this?
  I updated to 10.0.2, and it's the same.
  Thanks!

  JL

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Re: Changing Voiceover Output To Bluetooth on IOS 10?

[Shai]

Hello James,
I would check with the manufacturer's website to see if there may be
an update that might remedy this issue. I would also try to unpair the
headset and connect it again to see if the issue might be resolved.
You could also try to search this headset model and see if others
might be having issues with it and iOS for something such as listening
to music for example. In my mind, this would be equivalent to
VoiceOver going through the headset.
 I hope this helps


On 9/24/16, James Lee  wrote:
> Hi,
>
> Since updating to IOS 10, I'm having a problem using a Bluetooth headset
> with Voiceover.
> ON IOS9, every time the headset is connected, the Voiceover output always
> went through the headset.
> However, on IOS10, most of the time, Voiceover stays on the Phone speaker
> after the Bluetooth is connected. Once in a while it will go to the
> headset, but it's very rare.
> Phone call and Siri always go through the headset though. When Siri is done
>
> speaking, Voiceover will go back to Phone speaker.
> Does anyone have suggestion how I can fix this?
> I updated to 10.0.2, and it's the same.
> Thanks!
>
> JL
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
> you can reach Cara at caraqu...@caraquinn.com
>
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>

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RE: Changing Voiceover Output To Bluetooth on IOS 10?

[Richard Turner]

I am not sure.  The only difference with my settings is that I have audio 
ducking off.
I don’t have any issues with ios 10 with VoiceOver going to my Bluetooth 
earpiece instead of the speaker.

Anyone else out there with ideas?
Richard


From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
James Lee
Sent: Saturday, September 24, 2016 5:02 PM
To: viphone@googlegroups.com
Subject: Re: Changing Voiceover Output To Bluetooth on IOS 10?


Richard, thanks for the reply.

Mine is also set to automatic for call audio routing.

For audio setting under Voiceover, I have

Use sound effects: on

Audio Ducking: on

Auto Select Speaker in Call: On

During call and using siri, everything goes to the Bluetooth headset.

However, Voiceover output won't go to the Bluetooth when I'm not on a call or 
not using Siri.

The same bluetooth headset worked perfectly on IOS 9.

Any other thing I should check?

JL
On 9/24/2016 6:46 PM, Richard Turner wrote:
What is your setting under Accessibility, Call audio Routing?
I have mine set to automatic.
The other choices are Bluetooth and speaker.

Also, check the audio setting within the VoiceOver settings.  Some combination 
of those may be the issue.

Richard


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of James Lee
Sent: Saturday, September 24, 2016 2:51 PM
To: VIPhone <viphone@googlegroups.com><mailto:viphone@googlegroups.com>
Subject: Changing Voiceover Output To Bluetooth on IOS 10?

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth headset with 
Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output always went 
through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone speaker after 
the Bluetooth is connected. Once in a while it will go to the headset, but it's 
very rare.
Phone call and Siri always go through the headset though. When Siri is done 
speaking, Voiceover will go back to Phone speaker.
Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL
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Re: Changing Voiceover Output To Bluetooth on IOS 10?

[James Lee]

Richard, thanks for the reply.

Mine is also set to automatic for call audio routing.

For audio setting under Voiceover, I have

Use sound effects: on

Audio Ducking: on

Auto Select Speaker in Call: On

During call and using siri, everything goes to the Bluetooth headset.

However, Voiceover output won't go to the Bluetooth when I'm not on a 
call or not using Siri.


The same bluetooth headset worked perfectly on IOS 9.

Any other thing I should check?


JL

On 9/24/2016 6:46 PM, Richard Turner wrote:


What is your setting under Accessibility, Call audio Routing?

I have mine set to automatic.

The other choices are Bluetooth and speaker.

Also, check the audio setting within the VoiceOver settings.  Some 
combination of those may be the issue.


Richard

*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On 
Behalf Of *James Lee

*Sent:* Saturday, September 24, 2016 2:51 PM
*To:* VIPhone <viphone@googlegroups.com>
*Subject:* Changing Voiceover Output To Bluetooth on IOS 10?

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth 
headset with Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output 
always went through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone 
speaker after the Bluetooth is connected. Once in a while it will go 
to the headset, but it's very rare.
Phone call and Siri always go through the headset though. When Siri is 
done speaking, Voiceover will go back to Phone speaker.

Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL

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RE: Changing Voiceover Output To Bluetooth on IOS 10?

[Richard Turner]

What is your setting under Accessibility, Call audio Routing?
I have mine set to automatic.
The other choices are Bluetooth and speaker.

Also, check the audio setting within the VoiceOver settings.  Some combination 
of those may be the issue.

Richard


From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
James Lee
Sent: Saturday, September 24, 2016 2:51 PM
To: VIPhone <viphone@googlegroups.com>
Subject: Changing Voiceover Output To Bluetooth on IOS 10?

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth headset with 
Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output always went 
through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone speaker after 
the Bluetooth is connected. Once in a while it will go to the headset, but it's 
very rare.
Phone call and Siri always go through the headset though. When Siri is done 
speaking, Voiceover will go back to Phone speaker.
Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL
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Changing Voiceover Output To Bluetooth on IOS 10?

[James Lee]

Hi,

Since updating to IOS 10, I'm having a problem using a Bluetooth headset 
with Voiceover.
ON IOS9, every time the headset is connected, the Voiceover output always 
went through the headset.
However, on IOS10, most of the time, Voiceover stays on the Phone speaker 
after the Bluetooth is connected. Once in a while it will go to the 
headset, but it's very rare.
Phone call and Siri always go through the headset though. When Siri is done 
speaking, Voiceover will go back to Phone speaker.
Does anyone have suggestion how I can fix this?
I updated to 10.0.2, and it's the same.
Thanks!

JL

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