It sounds like you will need to contact the bank/app developer as they may have
messed up the accessibility.
But, does double tapping on the return key in the bottom right corner not move
you out of that field and close the keyboard?
Richard
"Reality is the leading cause of stress for those who are in touch with it."
-- from The Search for Signs of Intelligent Life in the Universe, by Jane Wagner
On Dec 3, 2019, at 4:17 AM, karuna Chopra wrote:
Hey! My mobile banking app has been updated recently. now whenever I have to
enter any details, I tap on the form field and the keyboard pops up. After I
have filled up say amount of money I want to send someone, the keyboard
remains open! I can only proceed after I have closed the keyboard. however the
small ”X” sign to close the keyboard is not spoken by VoiceOver!! 😫, I cannot
proceed with my banking transaction unless and until I close that pop up
keyboard. I have to search for cited help to do that!
Does anyone have any suggestions on how I can close that keyboard by myself?
Thank you very much!
Karuna
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