Re: Did They Fix iTunes For Windows?
That's exactly what I heard from another knuckle-dragger when I called them months ago. On the other hand, I did speak with a very aware lady within the last few weeks and the experience was very much the opposite. And after talking with her, she did say she was going to explain to the engineers what had been broken as far as my issues were concerned. Some of the accessibility people go far above and beyond and some just put in their time. That happens everywhere and should surprise nobody. - Original Message - From: Richard Turner To: viphone@googlegroups.com Sent: Monday, June 27, 2016 8:51 AM Subject: Re: Did They Fix iTunes For Windows? i only know about iTunes 12.4.1. It is beyond awful with a screen reader. I called Apple Accessibility and a man named Kelly told me that it is up to the third party screen reader manufacturers to fix accessibility. I called them because I was trying to gift an app and that part of iTunes is now completely inaccessible. Kelly said it was a known problem and that the screen reader manufacturers had to fix it. I pointed out that it worked fine before Apple updated iTunes. But he insisted it is up to the other companies to fix it. Richard "The problem with people who have no vices is that you can be pretty sure they are going to have some pretty annoying virtues." – Elizabeth Taylor (Sent from my iPod 6) On Jun 27, 2016, at 12:25 AM, Arnold Schmidt wrote: The latest version of iTunes that I can run on my current computer is 12.1.3, otherwise, I would know the following. How is iTunes 12.4.3? The two areas that needed fixing were transferring files, and putting old versions of apps onto my phone from my hard drive if the new version was not as accessible. Comment on other areas of iTunes for windows if you wish. Thanks for any information. Arnold Schmidt -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Re: Did They Fix iTunes For Windows?
Wow, that’s crazy, but I reckon there’s one in every customer service center. (smile) I’ve never gotten anyone with a snippy attitude in their accessibility center. From: Richard Turner Sent: Monday, June 27, 2016 6:15 PM To: viphone@googlegroups.com Subject: Re: Did They Fix iTunes For Windows? I did call the accessibility line, which is why I was so surprised at the attitude. I have another contact at Apple that I will be talking with. Thanks, Richard (From a poster of a church cemetery) When you are dead, you don't know that you are dead. It is difficult only for the others. It's the same when you are stupid. (Sent from my iPhone 5S) On Jun 27, 2016, at 9:13 AM, englishride...@gmail.com wrote: Uh, no, it isn't. I have an updated iTunes lately for that very reason. That it's horrible, I mean. It was already bad enough when 12 first came out, and they changed how things were done from before. If you call back and try to talk to them again, and get the same response, I'd insist on speaking to a higher up. Did you call the excess ability number, or the main Apple number? I can't remember if you specified which one you called in your email. Thanks, Ari On Jun 27, 2016, at 5:51 AM, Richard Turner wrote: i only know about iTunes 12.4.1. It is beyond awful with a screen reader. I called Apple Accessibility and a man named Kelly told me that it is up to the third party screen reader manufacturers to fix accessibility. I called them because I was trying to gift an app and that part of iTunes is now completely inaccessible. Kelly said it was a known problem and that the screen reader manufacturers had to fix it. I pointed out that it worked fine before Apple updated iTunes. But he insisted it is up to the other companies to fix it. Richard "The problem with people who have no vices is that you can be pretty sure they are going to have some pretty annoying virtues." – Elizabeth Taylor (Sent from my iPod 6) On Jun 27, 2016, at 12:25 AM, Arnold Schmidt wrote: The latest version of iTunes that I can run on my current computer is 12.1.3, otherwise, I would know the following. How is iTunes 12.4.3? The two areas that needed fixing were transferring files, and putting old versions of apps onto my phone from my hard drive if the new version was not as accessible. Comment on other areas of iTunes for windows if you wish. Thanks for any information. Arnold Schmidt -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at
Re: Did They Fix iTunes For Windows?
I did call the accessibility line, which is why I was so surprised at the attitude. I have another contact at Apple that I will be talking with. Thanks, Richard (From a poster of a church cemetery) When you are dead, you don't know that you are dead. It is difficult only for the others. It's the same when you are stupid. (Sent from my iPhone 5S) > On Jun 27, 2016, at 9:13 AM, englishride...@gmail.com wrote: > > Uh, no, it isn't. I have an updated iTunes lately for that very reason. That > it's horrible, I mean. It was already bad enough when 12 first came out, and > they changed how things were done from before. If you call back and try to > talk to them again, and get the same response, I'd insist on speaking to a > higher up. Did you call the excess ability number, or the main Apple number? > I can't remember if you specified which one you called in your email. > > > Thanks, > Ari > >> On Jun 27, 2016, at 5:51 AM, Richard Turner >> wrote: >> >> >> i only know about iTunes 12.4.1. >> It is beyond awful with a screen reader. >> I called Apple Accessibility and a man named Kelly told me that it is up to >> the third party screen reader manufacturers to fix accessibility. >> I called them because I was trying to gift an app and that part of iTunes is >> now completely inaccessible. Kelly said it was a known problem and that the >> screen reader manufacturers had to fix it. >> I pointed out that it worked fine before Apple updated iTunes. But he >> insisted it is up to the other companies to fix it. >> Richard >> >> >> "The problem with people who have no vices is that you can be pretty sure >> they are going to have some pretty annoying virtues." – Elizabeth Taylor >> >> (Sent from my iPod 6) >> >>> On Jun 27, 2016, at 12:25 AM, Arnold Schmidt wrote: >>> >>> The latest version of iTunes that I can run on my current computer is >>> 12.1.3, otherwise, I would know the following. How is iTunes 12.4.3? The >>> two areas that needed fixing were transferring files, and putting old >>> versions of apps onto my phone from my hard drive if the new version was >>> not as accessible. Comment on other areas of iTunes for windows if you >>> wish. Thanks for any information. >>> >>> Arnold Schmidt >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >>> you can reach Cara at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email
Re: Did They Fix iTunes For Windows?
Uh, no, it isn't. I have an updated iTunes lately for that very reason. That it's horrible, I mean. It was already bad enough when 12 first came out, and they changed how things were done from before. If you call back and try to talk to them again, and get the same response, I'd insist on speaking to a higher up. Did you call the excess ability number, or the main Apple number? I can't remember if you specified which one you called in your email. Thanks, Ari > On Jun 27, 2016, at 5:51 AM, Richard Turner > wrote: > > > i only know about iTunes 12.4.1. > It is beyond awful with a screen reader. > I called Apple Accessibility and a man named Kelly told me that it is up to > the third party screen reader manufacturers to fix accessibility. > I called them because I was trying to gift an app and that part of iTunes is > now completely inaccessible. Kelly said it was a known problem and that the > screen reader manufacturers had to fix it. > I pointed out that it worked fine before Apple updated iTunes. But he > insisted it is up to the other companies to fix it. > Richard > > > "The problem with people who have no vices is that you can be pretty sure > they are going to have some pretty annoying virtues." – Elizabeth Taylor > > (Sent from my iPod 6) > >> On Jun 27, 2016, at 12:25 AM, Arnold Schmidt wrote: >> >> The latest version of iTunes that I can run on my current computer is >> 12.1.3, otherwise, I would know the following. How is iTunes 12.4.3? The >> two areas that needed fixing were transferring files, and putting old >> versions of apps onto my phone from my hard drive if the new version was not >> as accessible. Comment on other areas of iTunes for windows if you wish. >> Thanks for any information. >> >> Arnold Schmidt >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Re: Did They Fix iTunes For Windows?
i only know about iTunes 12.4.1. It is beyond awful with a screen reader. I called Apple Accessibility and a man named Kelly told me that it is up to the third party screen reader manufacturers to fix accessibility. I called them because I was trying to gift an app and that part of iTunes is now completely inaccessible. Kelly said it was a known problem and that the screen reader manufacturers had to fix it. I pointed out that it worked fine before Apple updated iTunes. But he insisted it is up to the other companies to fix it. Richard "The problem with people who have no vices is that you can be pretty sure they are going to have some pretty annoying virtues." – Elizabeth Taylor (Sent from my iPod 6) > On Jun 27, 2016, at 12:25 AM, Arnold Schmidt wrote: > > The latest version of iTunes that I can run on my current computer is 12.1.3, > otherwise, I would know the following. How is iTunes 12.4.3? The two areas > that needed fixing were transferring files, and putting old versions of apps > onto my phone from my hard drive if the new version was not as accessible. > Comment on other areas of iTunes for windows if you wish. Thanks for any > information. > > Arnold Schmidt > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Did They Fix iTunes For Windows?
The latest version of iTunes that I can run on my current computer is 12.1.3, otherwise, I would know the following. How is iTunes 12.4.3? The two areas that needed fixing were transferring files, and putting old versions of apps onto my phone from my hard drive if the new version was not as accessible. Comment on other areas of iTunes for windows if you wish. Thanks for any information. Arnold Schmidt -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
