RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-11 Thread Sieghard Weitzel 
Hello Janet,

I hope you didn't think I was being patronizing or trying to offend you, but 
obviously I don't know you and your history of vision loss/being sighted most 
of your life. Anyways, it is of course not impossible that something could be 
wrong with your camera, only a technician at an Apple Store could probably tell 
you that. All I can say that I have set up Face Id on my iPhone 11 more than 
once and recently on my iPhone 13 Pro and the phone had certainly no issues 
seeing me and recording the head movements it asked me to do with it being held 
in front of me. I should mention that I don't hold the phone at head height, it 
feel not natural to me so I hold it slightly angled up/back pointing at my 
face/head and at the same time looking down on a slight angle; I would say I 
probably hold the phone at chest heifght.

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Wednesday, January 11, 2023 8:02 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Hello Sieghard,
I have no problem with sense of directions.  I don’t have to make an effort to 
look at people including the phone, as that still comes natural to me, maybe 
because I was sighted most of my live so I don’t have any problem with looking 
directly at  anything.  As people don’t even believe I’m Blind including some 
of my own family members.  There has been several times I’ve had to show 
verification to prove I am really Blind.  But, in either case that is how it is 
with me.  I stand completely straight, I walk completely straight, my head is 
completely straight up.My eyes are clear and wide open as well.  The rep 
also had a hard time seeing my face, as he said that is the way the Camera is 
seeing me.  Matter of fact, all he could see was the left side of my face just 
a little.  He kept saying it is to dark, even though, I had the lights on.   I 
was outside earlier trying to set up the Face Id, but I couldn’t set up Face ID 
because I was holding the phone in front of my face.  I set up Face ID at least 
three times with the same phone, and the same body and head, with no problem.  
A person would have to have a complete disfigured body to set up the phone in 
the way I had to sit in order to enable Face ID.  The main problem was the way 
the phone was seeing me, and that was in a  extremely unusual way.  Now, could 
the main problem be because of the way the phone seen me, in which this makes 
me wonder just how the phone does see me as far as Security, I don’t know. Is 
there something wrong with my Camera, I don’t know.  Could it be because I had 
my Screen Curtain on at the same time I was trying to enable Face Id, I don’t 
know, could have something accidentally gone wrong during the update, I don’t 
know.  Ok now Sieghard, sit in a chair, tilt your head to the left, and look 
down as if you are trying to look at your left hip, with you holding the phone 
down very close to your left thigh.  Smile!  In any case, I do have Face ID 
working.

Janet

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Monday, January 9, 2023 8:33 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Janet, not everybody has the same sense of direction and for some blind people 
it is really difficult o look at something, to walk in a reasonably straight 
line and so on.
I think maybe the Apple rep had some experience with this and found that asking 
people to hold the phone this way and looking down was the best way to get them 
to look the right way.
I just set up my iPhone 13 Pro last week and for me it was fine to  hold the 
camera more or less at arms length, of course I did have my elbow bent a bit so 
the phone wasn't too far away, but this worked fine for me. I have been blind 
for a long time now, I am 55 and lost my sight in an accident when I was 16, 
but I try to make an effort to look at people when I speak to them and I have 
had conversations with customers at my store who didn't know me and who never 
realized for the first minute or two that I couldn't see.
It's good Apple Accessibility could help and hopefully you feel a bit less mad 
at iOS 16.2 since it obviously turned out that it was not the culpret 😂

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of janet 
gross
Sent: Monday, January 9, 2023 6:03 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Face ID, and Bluetooth Speacker Resolved.

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usuall

RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-11 Thread Sieghard Weitzel 
Hi Janet,

Once again there is another thing you can try and that is to simply play some 
radio station from Apple Music or ask Siri to play whatever music you like and 
then see if the music also stops. If it does not then obviously there might be 
something happening with your playlists.


From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Wednesday, January 11, 2023 5:26 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Hi Feliciano,

I’m  sorry to say, but my Bluetooth issue came back.  Although, I am finding my 
Bluetooth Bose Speaker stops playing only when I am listening to certain Apple 
play list, but not all play list that I have created some years ago.  I’ve 
listened to Apple Music with my Bose Speaker, my Sony 400 Ear Buds, my Power 
Beats Ear Pods, the phone by its self, meaning without any Speakers, and the 
Apple Music still stops playing.  But, like I said only with certain play lists 
 ,  I listen to.  I find this quite unusual as well.  Thank you for your 
encouragement it is greatly appreciated.I think I might need to do 
something to the play lists, just not for sure yet.

Janet
From: viphone@googlegroups.com  On Behalf Of 
Feliciano Godoy
Sent: Tuesday, January 10, 2023 12:05 AM
To: viphone@googlegroups.com
Subject: Re: Face ID, and Bluetooth Speacker Resolved.

Glad to hear you figured it out and nothing is wrong with your device.
Feliciano
For tech tips and updates:
LIKE www.facebook.com/theblindman12v<http://www.facebook.com/theblindman12v>
Follow www.twitter.com/theblindman12v<http://www.twitter.com/theblindman12v>
Follow www.instagram/TheBlindMan12v<http://www.instagram/TheBlindMan12v>
those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs

On Jan 9, 2023, at 6:03 PM, janet gross 
mailto:janet.harv...@outlook.com>> wrote:

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!

Thank you all so much, as it is greatly so appreciated!

Janet
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RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-11 Thread Feliciano Godoy 
Janet,
Life teaches ya’ a little. I have experienced this when I use to use iTunes. 
Your best bet is to go through the playlist on your down time and delete from 
there rather than when you listen to music..

Goodluck,

Feliciano

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Wednesday, January 11, 2023 8:18 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Feliciano,
Now, you could very well be on to something here.  I’ve heard an error message 
several times when playing one of my play list.  I’ve also heard messages about 
this song is no longer available in your country, and then I get an ok button.  
So, if I’m not in the room and hear that message, the song just won’t play, and 
I would think the music stopped.  Thank you for this, as I will need to start 
paying attention more.

Janet
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Feliciano Godoy
Sent: Wednesday, January 11, 2023 10:07 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Hi Janet,
There are occasions where artists remove songs from a streaming service. It 
could be a case here with your said playlists. Typically, they are marked as 
error when going through the playlist. You may want to review the playlist and 
delete the song and see if you experience the issues you are having. 
Additionally, it could be a song that you potentially ripped (put onto your 
computer) that can be found via apple music library section. Same can be done 
where you can delete it if there is an error.

Worth a shot here.
Hope that helps.

Feliciano

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of janet 
gross
Sent: Wednesday, January 11, 2023 5:26 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Hi Feliciano,

I’m  sorry to say, but my Bluetooth issue came back.  Although, I am finding my 
Bluetooth Bose Speaker stops playing only when I am listening to certain Apple 
play list, but not all play list that I have created some years ago.  I’ve 
listened to Apple Music with my Bose Speaker, my Sony 400 Ear Buds, my Power 
Beats Ear Pods, the phone by its self, meaning without any Speakers, and the 
Apple Music still stops playing.  But, like I said only with certain play lists 
 ,  I listen to.  I find this quite unusual as well.  Thank you for your 
encouragement it is greatly appreciated.I think I might need to do 
something to the play lists, just not for sure yet.

Janet
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Feliciano Godoy
Sent: Tuesday, January 10, 2023 12:05 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Face ID, and Bluetooth Speacker Resolved.

Glad to hear you figured it out and nothing is wrong with your device.
Feliciano
For tech tips and updates:
LIKE 
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those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs

On Jan 9, 2023, at 6:03 PM, janet gross 
mailto:janet.harv...@outlook.com>> wrote:

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holdin

RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-11 Thread janet gross 
Feliciano,
Now, you could very well be on to something here.  I’ve heard an error message 
several times when playing one of my play list.  I’ve also heard messages about 
this song is no longer available in your country, and then I get an ok button.  
So, if I’m not in the room and hear that message, the song just won’t play, and 
I would think the music stopped.  Thank you for this, as I will need to start 
paying attention more.

Janet
From: viphone@googlegroups.com  On Behalf Of 
Feliciano Godoy
Sent: Wednesday, January 11, 2023 10:07 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Hi Janet,
There are occasions where artists remove songs from a streaming service. It 
could be a case here with your said playlists. Typically, they are marked as 
error when going through the playlist. You may want to review the playlist and 
delete the song and see if you experience the issues you are having. 
Additionally, it could be a song that you potentially ripped (put onto your 
computer) that can be found via apple music library section. Same can be done 
where you can delete it if there is an error.

Worth a shot here.
Hope that helps.

Feliciano

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of janet 
gross
Sent: Wednesday, January 11, 2023 5:26 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Hi Feliciano,

I’m  sorry to say, but my Bluetooth issue came back.  Although, I am finding my 
Bluetooth Bose Speaker stops playing only when I am listening to certain Apple 
play list, but not all play list that I have created some years ago.  I’ve 
listened to Apple Music with my Bose Speaker, my Sony 400 Ear Buds, my Power 
Beats Ear Pods, the phone by its self, meaning without any Speakers, and the 
Apple Music still stops playing.  But, like I said only with certain play lists 
 ,  I listen to.  I find this quite unusual as well.  Thank you for your 
encouragement it is greatly appreciated.I think I might need to do 
something to the play lists, just not for sure yet.

Janet
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Feliciano Godoy
Sent: Tuesday, January 10, 2023 12:05 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Face ID, and Bluetooth Speacker Resolved.

Glad to hear you figured it out and nothing is wrong with your device.
Feliciano
For tech tips and updates:
LIKE 
www.facebook.com/theblindman12v<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Ftheblindman12v&data=05%7C01%7C%7C953f0d6cdd8d43843ae408daf452709c%7C84df9e7fe9f640afb435%7C1%7C0%7C638090932182221499%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0dGCoSnww5SJX73DRrp2eTw3kfW%2F1RPxrLKdMV0zKmw%3D&reserved=0>
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those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs

On Jan 9, 2023, at 6:03 PM, janet gross 
mailto:janet.harv...@outlook.com>> wrote:

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the p

RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-11 Thread Feliciano Godoy 
Hi Janet,
There are occasions where artists remove songs from a streaming service. It 
could be a case here with your said playlists. Typically, they are marked as 
error when going through the playlist. You may want to review the playlist and 
delete the song and see if you experience the issues you are having. 
Additionally, it could be a song that you potentially ripped (put onto your 
computer) that can be found via apple music library section. Same can be done 
where you can delete it if there is an error.

Worth a shot here.
Hope that helps.

Feliciano

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Wednesday, January 11, 2023 5:26 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Hi Feliciano,

I’m  sorry to say, but my Bluetooth issue came back.  Although, I am finding my 
Bluetooth Bose Speaker stops playing only when I am listening to certain Apple 
play list, but not all play list that I have created some years ago.  I’ve 
listened to Apple Music with my Bose Speaker, my Sony 400 Ear Buds, my Power 
Beats Ear Pods, the phone by its self, meaning without any Speakers, and the 
Apple Music still stops playing.  But, like I said only with certain play lists 
 ,  I listen to.  I find this quite unusual as well.  Thank you for your 
encouragement it is greatly appreciated.I think I might need to do 
something to the play lists, just not for sure yet.

Janet
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of 
Feliciano Godoy
Sent: Tuesday, January 10, 2023 12:05 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Face ID, and Bluetooth Speacker Resolved.

Glad to hear you figured it out and nothing is wrong with your device.
Feliciano
For tech tips and updates:
LIKE www.facebook.com/theblindman12v<http://www.facebook.com/theblindman12v>
Follow www.twitter.com/theblindman12v<http://www.twitter.com/theblindman12v>
Follow www.instagram/TheBlindMan12v<http://www.instagram/TheBlindMan12v>
those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs

On Jan 9, 2023, at 6:03 PM, janet gross 
mailto:janet.harv...@outlook.com>> wrote:

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!

Thank you all so much, as it is greatly so appreciated!

Janet
--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can 
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RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-11 Thread janet gross 
Hello Sieghard,
I have no problem with sense of directions.  I don’t have to make an effort to 
look at people including the phone, as that still comes natural to me, maybe 
because I was sighted most of my live so I don’t have any problem with looking 
directly at  anything.  As people don’t even believe I’m Blind including some 
of my own family members.  There has been several times I’ve had to show 
verification to prove I am really Blind.  But, in either case that is how it is 
with me.  I stand completely straight, I walk completely straight, my head is 
completely straight up.My eyes are clear and wide open as well.  The rep 
also had a hard time seeing my face, as he said that is the way the Camera is 
seeing me.  Matter of fact, all he could see was the left side of my face just 
a little.  He kept saying it is to dark, even though, I had the lights on.   I 
was outside earlier trying to set up the Face Id, but I couldn’t set up Face ID 
because I was holding the phone in front of my face.  I set up Face ID at least 
three times with the same phone, and the same body and head, with no problem.  
A person would have to have a complete disfigured body to set up the phone in 
the way I had to sit in order to enable Face ID.  The main problem was the way 
the phone was seeing me, and that was in a  extremely unusual way.  Now, could 
the main problem be because of the way the phone seen me, in which this makes 
me wonder just how the phone does see me as far as Security, I don’t know. Is 
there something wrong with my Camera, I don’t know.  Could it be because I had 
my Screen Curtain on at the same time I was trying to enable Face Id, I don’t 
know, could have something accidentally gone wrong during the update, I don’t 
know.  Ok now Sieghard, sit in a chair, tilt your head to the left, and look 
down as if you are trying to look at your left hip, with you holding the phone 
down very close to your left thigh.  Smile!  In any case, I do have Face ID 
working.

Janet

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Monday, January 9, 2023 8:33 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Janet, not everybody has the same sense of direction and for some blind people 
it is really difficult o look at something, to walk in a reasonably straight 
line and so on.
I think maybe the Apple rep had some experience with this and found that asking 
people to hold the phone this way and looking down was the best way to get them 
to look the right way.
I just set up my iPhone 13 Pro last week and for me it was fine to  hold the 
camera more or less at arms length, of course I did have my elbow bent a bit so 
the phone wasn't too far away, but this worked fine for me. I have been blind 
for a long time now, I am 55 and lost my sight in an accident when I was 16, 
but I try to make an effort to look at people when I speak to them and I have 
had conversations with customers at my store who didn't know me and who never 
realized for the first minute or two that I couldn't see.
It's good Apple Accessibility could help and hopefully you feel a bit less mad 
at iOS 16.2 since it obviously turned out that it was not the culpret 😂

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of janet 
gross
Sent: Monday, January 9, 2023 6:03 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Face ID, and Bluetooth Speacker Resolved.

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!

Thank you all so much, as it is greatly so appreciated!

Janet
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The following information is important for all

RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-11 Thread janet gross 
Hi Feliciano,

I’m  sorry to say, but my Bluetooth issue came back.  Although, I am finding my 
Bluetooth Bose Speaker stops playing only when I am listening to certain Apple 
play list, but not all play list that I have created some years ago.  I’ve 
listened to Apple Music with my Bose Speaker, my Sony 400 Ear Buds, my Power 
Beats Ear Pods, the phone by its self, meaning without any Speakers, and the 
Apple Music still stops playing.  But, like I said only with certain play lists 
 ,  I listen to.  I find this quite unusual as well.  Thank you for your 
encouragement it is greatly appreciated.I think I might need to do 
something to the play lists, just not for sure yet.

Janet
From: viphone@googlegroups.com  On Behalf Of 
Feliciano Godoy
Sent: Tuesday, January 10, 2023 12:05 AM
To: viphone@googlegroups.com
Subject: Re: Face ID, and Bluetooth Speacker Resolved.

Glad to hear you figured it out and nothing is wrong with your device.
Feliciano
For tech tips and updates:
LIKE www.facebook.com/theblindman12v<http://www.facebook.com/theblindman12v>
Follow www.twitter.com/theblindman12v<http://www.twitter.com/theblindman12v>
Follow www.instagram/TheBlindMan12v<http://www.instagram/TheBlindMan12v>
those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs


On Jan 9, 2023, at 6:03 PM, janet gross 
mailto:janet.harv...@outlook.com>> wrote:

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!

Thank you all so much, as it is greatly so appreciated!

Janet
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RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-10 Thread Carolyn 
Same here, Siegard about looking at people and not having problem setting up. 
We all have different problems and some more some less than others. These lists 
are very helpful to us who do experience problems of one kind or another. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Monday, January 9, 2023 9:33 PM
To: viphone@googlegroups.com
Subject: RE: Face ID, and Bluetooth Speacker Resolved.

Janet, not everybody has the same sense of direction and for some blind people 
it is really difficult o look at something, to walk in a reasonably straight 
line and so on.

I think maybe the Apple rep had some experience with this and found that asking 
people to hold the phone this way and looking down was the best way to get them 
to look the right way.

I just set up my iPhone 13 Pro last week and for me it was fine to  hold the 
camera more or less at arms length, of course I did have my elbow bent a bit so 
the phone wasn't too far away, but this worked fine for me. I have been blind 
for a long time now, I am 55 and lost my sight in an accident when I was 16, 
but I try to make an effort to look at people when I speak to them and I have 
had conversations with customers at my store who didn't know me and who never 
realized for the first minute or two that I couldn't see. 

It's good Apple Accessibility could help and hopefully you feel a bit less mad 
at iOS 16.2 since it obviously turned out that it was not the culpret 😂

 

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Monday, January 9, 2023 6:03 PM
To: viphone@googlegroups.com
Subject: Face ID, and Bluetooth Speacker Resolved.

 

Hi Everyone, 

I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!  

 

Thank you all so much, as it is greatly so appreciated!  

 

Janet   

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Re: Face ID, and Bluetooth Speacker Resolved.

2023-01-10 Thread Joshua Hendrickson 
It took me a bit to get used to face ID.  I find that if I have the
phone on my lap and I kind of turn my head kind of towards my phone
that things work better.  I didn't have to much trouble setting up
face ID in the beginning which was unexpected for me.  Glad you were
able to get things resolved.

On 1/10/23, Feliciano Godoy  wrote:
> Glad to hear you figured it out and nothing is wrong with your device.
>
> Feliciano
> For tech tips and updates:
> LIKE www.facebook.com/theblindman12v
> Follow www.twitter.com/theblindman12v
> Follow www.instagram/TheBlindMan12v
> those who are crazy enough to think they can change the world are the ones
> who do. -Steve Jobs
>
> On Jan 9, 2023, at 6:03 PM, janet gross  wrote:
>
> 
> Hi Everyone,
> I spent some time on the phone today with Apple Support.  I finally got to
> enable Face ID.  What I had to do was hold the phone down close to my lap,
> and holed the phone a little toward the left, and look down at the phone,
> and then Voiceover started reading to me the directions which way to move my
> head!  I was holding the phone strait  out in front of my face, as I usually
> did to enable Face ID, but not this time.  I found this method to be quite
> unusual, but it worked!  The Apple rep and I shared screens, so he could
> tell me where to put the phone.  The Apple rep said that is how the camera
> is seeing my face.  I have to admit, I wouldn’t have ever thought of that!
> Now, about my Bose Speaker not connecting to Apple Music.  The rep and I did
> just about everything we could think of, we removed the speaker from the
> phone, reconnected the phone back to Bluetooth, checked allThe Bluetooth
> settings, and nothing would work, so then the Apple rep said hey Janet did
> you check the volume buttons on the side of your phone, I said oh ok I will
> check them, and I pressed the up volume button, and sure enough, the Bose
> Speaker was playing the Apple Music!  Wow, you talk about feeling like an
> idiot, I sure did!  The Apple rep and I both started laughing!  What a idiot
> I felt like!
>
> Thank you all so much, as it is greatly so appreciated!
>
> Janet
>
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RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-09 Thread M. Taylor 
Janet,

I am so glad that all is working correctly.

As for the volume issue?  I have made the same mistake, time and time again.  
You are definitely not an idiot.

It sounds as though you reached a very patient and caring Apple rep to whom you 
mattered.  I am so glad for you.

Thank you for sharing your experience.  We have all learned something new about 
Face ID.

Mark

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Monday, January 9, 2023 6:03 PM
To: viphone@googlegroups.com
Subject: Face ID, and Bluetooth Speacker Resolved.

Hi Everyone, 
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!  

Thank you all so much, as it is greatly so appreciated!  

Janet   
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Re: Face ID, and Bluetooth Speacker Resolved.

2023-01-09 Thread Feliciano Godoy 
Glad to hear you figured it out and nothing is wrong with your device.

Feliciano
For tech tips and updates:
LIKE www.facebook.com/theblindman12v
Follow www.twitter.com/theblindman12v
Follow www.instagram/TheBlindMan12v
those who are crazy enough to think they can change the world are the ones who 
do. -Steve Jobs

On Jan 9, 2023, at 6:03 PM, janet gross  wrote:


Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!

Thank you all so much, as it is greatly so appreciated!

Janet

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RE: Face ID, and Bluetooth Speacker Resolved.

2023-01-09 Thread Sieghard Weitzel 
Janet, not everybody has the same sense of direction and for some blind people 
it is really difficult o look at something, to walk in a reasonably straight 
line and so on.
I think maybe the Apple rep had some experience with this and found that asking 
people to hold the phone this way and looking down was the best way to get them 
to look the right way.
I just set up my iPhone 13 Pro last week and for me it was fine to  hold the 
camera more or less at arms length, of course I did have my elbow bent a bit so 
the phone wasn't too far away, but this worked fine for me. I have been blind 
for a long time now, I am 55 and lost my sight in an accident when I was 16, 
but I try to make an effort to look at people when I speak to them and I have 
had conversations with customers at my store who didn't know me and who never 
realized for the first minute or two that I couldn't see.
It's good Apple Accessibility could help and hopefully you feel a bit less mad 
at iOS 16.2 since it obviously turned out that it was not the culpret 😂

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Monday, January 9, 2023 6:03 PM
To: viphone@googlegroups.com
Subject: Face ID, and Bluetooth Speacker Resolved.

Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn’t have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!

Thank you all so much, as it is greatly so appreciated!

Janet
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Face ID, and Bluetooth Speacker Resolved.

2023-01-09 Thread janet gross 
Hi Everyone,
I spent some time on the phone today with Apple Support.  I finally got to 
enable Face ID.  What I had to do was hold the phone down close to my lap, and 
holed the phone a little toward the left, and look down at the phone, and then 
Voiceover started reading to me the directions which way to move my head!  I 
was holding the phone strait  out in front of my face, as I usually did to 
enable Face ID, but not this time.  I found this method to be quite unusual, 
but it worked!  The Apple rep and I shared screens, so he could tell me where 
to put the phone.  The Apple rep said that is how the camera is seeing my face. 
 I have to admit, I wouldn't have ever thought of that!  Now, about my Bose 
Speaker not connecting to Apple Music.  The rep and I did just about everything 
we could think of, we removed the speaker from the phone, reconnected the phone 
back to Bluetooth, checked allThe Bluetooth settings, and nothing would 
work, so then the Apple rep said hey Janet did you check the volume buttons on 
the side of your phone, I said oh ok I will check them, and I pressed the up 
volume button, and sure enough, the Bose Speaker was playing the Apple Music!  
Wow, you talk about feeling like an idiot, I sure did!  The Apple rep and I 
both started laughing!  What a idiot I felt like!

Thank you all so much, as it is greatly so appreciated!

Janet

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