Re: Fleksy Update and Technical Problem
Hello Alan, We have a known bug which we are now working on fixing. We have submitted a request to expedite the resolution with Apple and hope to resolve it soon. Thank you for being patient and we apologies for the trouble. Fleksy Team On Friday, November 29, 2013 11:27:00 AM UTC-8, Sieghard wrote: > > Hi Alan, > > > > That is definitely interesting and something I have never seen an app do. > Just as you said, when I try to open Fleksy it gives me the following > message: > > > > Fleksy Update > > There are new features on the App Store, Update Now. > > > > There is only an OK button and if I press it, the App Store opens and > Fleksy is there, but there is no update button, just an “Open” button and > if I tap it I am straight back to the message about updating. > > > > I don’t think I ever came across an app which when you opened it told you > there was an update. Normally you would just see the update in the App > Store at some point when you can then decide if you want to install it or > not. I guess with an app like Fleksy where accessibility is pretty much > guarantied there is no reason why you shouldn’t upgrade, but it must really > be some glitch how it is doing this right now. > > > > Well, I guess no Fleksy until they fix it. Let’s hope they won’t do that > again, sh** happens and let’s give them the benefit of the doubt by which I > mean let’s not get too upset unless they do the same again with the next > update. > > > > > > Take care, > > Sieghard > > > > *From:* vip...@googlegroups.com [mailto: > vip...@googlegroups.com ] *On Behalf Of *Alan Lemly > *Sent:* Friday, November 29, 2013 10:36 AM > *To:* vip...@googlegroups.com > *Subject:* Fleksy Update and Technical Problem > > > > I noticed this morning when trying to use Fleksy on my iPhone 5 that the > app would not open because of a supposed new update. Unfortunately, when > selecting ok to go to the Apps Store to get the update, no option was > available there to get it. Also, the iTunes Store still shows version 1.9 > as the latest version and that is the version I'm running. > > > > I wrote Fleksy Tech Support and they said they were aware of the issue and > that it should be corrected with the next release. They said I might want > to change the time setting on my iPhone to move it back a few days in order > for my current Fleksy to keep working. I'm not interested in doing that > since it could affect other apps. > > > > Fleksy Tech Support did not answer my questions about the nature of the > specific problem nor why they were forcing users to upgrade to the new > version. I just wanted other users to be aware of this issue. > > > > Alan Lemly > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > > Post a new message to VIPhone by emailing vip...@googlegroups.com > . > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphon...@googlegroups.com . > > Unsubscribe and leave VIPhone by emailing > viphone+u...@googlegroups.com > . > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+u...@googlegroups.com . > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Fleksy Update and Technical Problem
Here is an email response from Fleksy I got this morning: Hello Chuck! Thank you for reaching out and being interested in Fleksy! We are aware of the issue you are reporting. There was a problem with the older version, we have already released an update that will fix this issue. Our bug fix update has been approved by Apple. Updates are usually available in the server within one working day. However, some delay is expected due to the holiday weekend. Thanks for your patience and sorry for any inconvenience caused! Regards, ___ Dimitris V Fleksy Expert @fleksy On Friday, November 29, 2013 11:36:02 AM UTC-7, Alan Lemly wrote: > > I noticed this morning when trying to use Fleksy on my iPhone 5 that the > app would not open because of a supposed new update. Unfortunately, when > selecting ok to go to the Apps Store to get the update, no option was > available there to get it. Also, the iTunes Store still shows version 1.9 > as the latest version and that is the version I'm running. > > > > I wrote Fleksy Tech Support and they said they were aware of the issue and > that it should be corrected with the next release. They said I might want > to change the time setting on my iPhone to move it back a few days in order > for my current Fleksy to keep working. I'm not interested in doing that > since it could affect other apps. > > > > Fleksy Tech Support did not answer my questions about the nature of the > specific problem nor why they were forcing users to upgrade to the new > version. I just wanted other users to be aware of this issue. > > > > Alan Lemly > -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
RE: Fleksy Update and Technical Problem
Hi Alan, That is definitely interesting and something I have never seen an app do. Just as you said, when I try to open Fleksy it gives me the following message: Fleksy Update There are new features on the App Store, Update Now. There is only an OK button and if I press it, the App Store opens and Fleksy is there, but there is no update button, just an "Open" button and if I tap it I am straight back to the message about updating. I don't think I ever came across an app which when you opened it told you there was an update. Normally you would just see the update in the App Store at some point when you can then decide if you want to install it or not. I guess with an app like Fleksy where accessibility is pretty much guarantied there is no reason why you shouldn't upgrade, but it must really be some glitch how it is doing this right now. Well, I guess no Fleksy until they fix it. Let's hope they won't do that again, sh** happens and let's give them the benefit of the doubt by which I mean let's not get too upset unless they do the same again with the next update. Take care, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Alan Lemly Sent: Friday, November 29, 2013 10:36 AM To: viphone@googlegroups.com Subject: Fleksy Update and Technical Problem I noticed this morning when trying to use Fleksy on my iPhone 5 that the app would not open because of a supposed new update. Unfortunately, when selecting ok to go to the Apps Store to get the update, no option was available there to get it. Also, the iTunes Store still shows version 1.9 as the latest version and that is the version I'm running. I wrote Fleksy Tech Support and they said they were aware of the issue and that it should be corrected with the next release. They said I might want to change the time setting on my iPhone to move it back a few days in order for my current Fleksy to keep working. I'm not interested in doing that since it could affect other apps. Fleksy Tech Support did not answer my questions about the nature of the specific problem nor why they were forcing users to upgrade to the new version. I just wanted other users to be aware of this issue. Alan Lemly -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Fleksy Update and Technical Problem
I noticed this morning when trying to use Fleksy on my iPhone 5 that the app would not open because of a supposed new update. Unfortunately, when selecting ok to go to the Apps Store to get the update, no option was available there to get it. Also, the iTunes Store still shows version 1.9 as the latest version and that is the version I'm running. I wrote Fleksy Tech Support and they said they were aware of the issue and that it should be corrected with the next release. They said I might want to change the time setting on my iPhone to move it back a few days in order for my current Fleksy to keep working. I'm not interested in doing that since it could affect other apps. Fleksy Tech Support did not answer my questions about the nature of the specific problem nor why they were forcing users to upgrade to the new version. I just wanted other users to be aware of this issue. Alan Lemly -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
