From: Team FreeStyle Libre <no-reply-teamfreestyleli...@freestyle.abbott.us <mailto:no-reply-teamfreestyleli...@freestyle.abbott.us> > Sent: Tuesday, October 12, 2021 1:02 PM Subject: Important Information Regarding iOS 15 Update your settings now <https://click.freestyle.abbott.us/open.aspx?ffcb10-fe9f15717560017d70-fe221 57976630d7d711c74-fe2f11717d64047d701277-ff3010797764-fe24117071670d7e711d76 -ff021679756505&d=70158&bmt=0> <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be715f6c95fadd1b342d9b07 b26c0f33bebb2309024b2a08fe443acafece15edf342a8fb1fb67f3b2cfe1e375a83e8aa2bed 1eaedaa3b4a4b21> <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be79cfd2f29d75d490abad6d 5bbb72e74144733ebed9210d33000d190d8aa64ec2098724dd3ee7d509bd629cff7318225cc5 416c07a7e01e79e> <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/296505cb-f 2a6-44bd-adc3-9f0f15bb6e5f.png> Important Information for iPhone Users Apple® recently released iOS 15, which introduces new features that may impact your ability to receive alarms from the FreeStyle Libre 2 app.*† The two new features in iOS 15 are Focus Mode and Notification Summary. The iPhone Focus Mode is an evolution of Apple’s “Do Not Disturb” functionality, intended to reduce possible distractions from multiple notifications.1 Notification Summary can be used to bundle notifications and have them delivered together at a later time. As with all software updates, we recommend that you check the <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be7ea1a07d9f969d4c4d0a4f 5e6869eb97df4315acea0abb59d7a4e54aa504cae84e6ddb9656bd1858b20a213a3f76ce8ded dd24c834059b31f> Compatibility Guide before installing a new OS version on your smartphone. Once you’ve updated your iPhone to iOS 15, it’s important that you correctly configure the settings for these two new features. Notification Summary If you use the new Notification Summary, here’s how to configure your iPhone.† Step 1: Turn off the app in the Apps in Summary list <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/152336b7-a 3e6-4a17-8498-a2d33cfd41a3.png> Open Settings Tap Notifications <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/d8c34a87-f 139-40f5-a5fa-b23df4d42610.png> Tap Scheduled Summary <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/3f089b90-1 3fe-4b3b-bc9e-4bd041b7b509.png> Turn on Scheduled Summary to make changes to the settings here <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/ea590d30-a 303-40be-aedb-d39c6494fa9d.png> Locate the App Toggle the App Off Step 2: Set app notifications to Immediate Delivery <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/2ffb541e-7 67a-4255-8042-0164831e5810.png> Open Settings Tap Notifications <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/8d9002a4-7 ad7-4aae-ac6d-b1c9e952c4e9.png> Locate and tap the App <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/52a58587-2 fa3-41f6-8bea-fb2c86ed89cf.png> Select Immediate Delivery Focus Mode If you use the new Focus modes, here’s how to configure your iPhone.† Add the app to your phone’s Allowed Apps list <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/2248bb9b-6 828-45eb-89bd-1ca2232c7746.png> Open Settings Tap Focus <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/1730829a-7 67b-473c-b365-504b936b29ee.png> Tap Do Not Disturb <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/1decdd26-f 942-4a58-8f90-33626e4c2d0f.png> Tap Apps <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/f0af6ae2-9 e2b-49cb-81ca-3c6124935ee6.png> Scroll and Locate App <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/da210aac-8 73a-4c87-b493-3ff1ca21e67d.png> Under Also Allow, select Time Sensitive <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/537ff496-1 dda-4cb6-8c1e-04d54f7e906b.png> Tap Back and repeat steps for each Focus Mode The iOS 15 release may affect how you receive alarms* from the FreeStyle Libre 2 app.† Be sure to correctly configure your iPhone’s settings today! <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be71cd6f3cb337304f8dfb64 db3e413106784dc09af9023b9366dd9767f1c1a0b52ad6f5131f49b4ed375a5a354fd5a16a62 91f131a346afe6b> Learn More <https://image.freestyle.abbott.us/lib/fe2f11717d64047d701277/m/1/a823de9f-d a83-41aa-b23d-715519c5c1c0.png> Thanks! Team FreeStyle Libre Questions? Visit <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be7951c542628c1f2235c0c9 72ba6e9923e91b7a49dbf0b028112e7c39900c58cd9adaa5a56305c3def6561e6a6cbd84c624 5bd8c3f55b6f485> FreeStyleLibre.us or contact our Customer Care Team for support at <Tel:855-632-8658> 1-855-632-8658. The team is available 7 days a week from 8 AM to 8 PM Eastern Time, excluding holidays. <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be7e60fdd236354a36a57d5b 6b7050d24de391e4099f493155ca6c2887f9009e7c7103ff9c4085d887234dce66280eadaa02 02dee6260872058> <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be788e42f00da84f5579d9c0 628f977966c1f961a8d9572416d982fab851f5964e16f2c734b46eb91f29b5f33901494e2545 d949223515b9b5c> <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be76a9fed37c286006c62b32 588494fd4f38721929dadd29db4cdaee7785a202c658a4a97de26cfbca8f1509e8e1cb63112f dd07fcac2d3597f> <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be73f0bf2ab7417d8c16a6d1 190728c1179bed893057950f8211ba4155f198e351f87b17ec6444289f6951a21c737e2f69d9 a6bc272b38eb409> The product images are for illustrative purposes only. You may voluntarily choose to provide the survey information in each email we send you for this program. Failing to provide this information will not affect your participation in this program. If you choose to provide this information, it will be used by Abbott and its contracted third parties in accordance with Abbott’s privacy policy. In addition to Abbott Laboratories family of websites, this email contains social media icons and links to third-party Web sites (“Third-Party Sites”) that are not a part of the Abbott Laboratories family of websites. Abbott Laboratories does not control and is not responsible for the contents of any such Third-Party sites or any further links from such sites. Abbott Laboratories is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the linked site by Abbott Laboratories. Medicare coverage is available for the FreeStyle Libre 2 system if a compatible smartphone is used in conjunction with the FreeStyle Libre 2 reader to review glucose data. Medicare and other third-party payor criteria apply. As a courtesy, Abbott provides the most up-to-date information available, but it is subject to change and interpretation. The customer is ultimately responsible for determining the appropriate codes, coverage, and payment policies for individual patients. Abbott does not guarantee third-party coverage or payment for our products or reimburse customers for claims that are denied by third-party payors. *Notifications will only be received when alarms are turned on and the sensor is within 20 feet unobstructed of the reading device. You must enable the appropriate settings on your smartphone to receive alarms and alerts, see the FreeStyle Libre 2 User’s Manual for more information. †The FreeStyle Libre 2 app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the app. Use of the FreeStyle Libre 2 app requires registration with LibreView. Reference: 1. “iOS 15 brings new ways to stay connected and powerful features that help users focus, explore, and do more with on-device intelligence,” Apple Newsroom (accessed September 2021) <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be76b2af807197663e726f1b 101a780f8f304d29426275fd8634a54740bddb01dc94c30a31476c573adce6973aa57527cc92 3c783e6cf0af545> https://www.apple.com/newsroom/2021/06/ios-15-brings-powerful-new-features-t o-stay-connected-focus-explore-and-more/. Important Safety Information Failure to use FreeStyle Libre 2 system as instructed in labeling may result in missing a severe low or high glucose event and/or making a treatment decision, resulting in injury. If glucose alarms and readings do not match symptoms or expectations, use a fingerstick value from a blood glucose meter for treatment decisions. Seek medical attention when appropriate or contact Abbott at <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be7dd2b0cd59836e273f1b07 968db61d7176ddf2680876e22922c555615ff049120a04e3cbcb95ee232fbdff5cf4b324348e c47d903ef3b9b2c> 855-632-8658 or <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be7cdb4045194841a6077357 37c04ef2efbcb153bc6b85e0c2121780459700f14f4728577ce906e5b2920198f85e65e8d307 e99246d08a90e2b> https://www.FreeStyle.abbott/us-en/safety-information.html for safety info. The circular shape of the sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott. iPhone and App Store are trademarks of Apple Inc. Other trademarks are the property of their respective owners. Click to <https://click.freestyle.abbott.us/?qs=af52b9db1f3c5be73c1aa039e3194941c5790 43278eae86e928fedccb748c25e27bbedbf52d6bcb83781e1e73b2532d9f5b400dde269a0cd0 fda3c63e281596f> unsubscribe from emails. 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