Warning: Don't update Hive Heating App
Hi This is for anyone using the British Gas Hive heating control with their IOS app. The latest update has broken accessibility. It is no longer possible to alter the temperature setting using VO. They say they are aware of the problem and will fix it, but when that will be is anyone’s guess. If anyone else has a Hive, could they please let the support team know that the app is broken? It might speed them up a bit. Best Adrienne -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Hive heating
Hi Neil According to British Gas, the app is broken with VO and they were working on it with a target of fixing it by January. When I was talking through the app with their customer support, it was clear that there were a number of things which just weren’t working with VO, for example, selecting days of the week.. There are buttons attached to these which are invisible to VO. You may have heard they are about to release Hive 2, which will have connectivity with devices other than the heating, such as lights and so forth. Cheers Adrienne -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Re: Hive Heating
Explain, I use HIVE on iOS, its not quite perfect, but, they are about to release a update that resolves outstanding issues. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 > On 22 Jun 2015, at 13:40, 'Adrienne Sinclair Chalmers' via VIPhone > wrote: > > OK, so following suggestion I contacted RNIB and they say they have only > worked on the Android app with British Gas. > > I am a bit hacked off. > > Regards > > Adrienne > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Hive Heating
OK, so following suggestion I contacted RNIB and they say they have only worked on the Android app with British Gas. I am a bit hacked off. Regards Adrienne -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Re: Hive Heating
"British Gas said that the RNIB had tested this app for their developer, but I can’t see any evidence of this." Call RNIB and ask if this is indeed the case. If so, they're not doing their job. On 6/18/2015 1:27 PM, 'ChalmersAS' via VIPhone wrote: Hi all I know I have seen some traffic in the group on this, but I recently had one of these installed and really I can’t make head nor tail of the app. All I can seem to manage to do is text my boiler, which does work, but seems bizarre and, of course, depends on the existing presets. The app doesn’t seem to do things that apps should do. For example, absence of buttons where one would expect there to be buttons. When I was speaking to British Gas about this they kept saying that there were “dots” above the days of the week, but not on VO, there weren’t. VO couldn’t even read the days of the week individually. Anyone got any tips on how to navigate this? British Gas said that the RNIB had tested this app for their developer, but I can’t see any evidence of this. Regards and thanks in advance for any help Adrienne -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
Hive Heating
Hi all I know I have seen some traffic in the group on this, but I recently had one of these installed and really I can’t make head nor tail of the app. All I can seem to manage to do is text my boiler, which does work, but seems bizarre and, of course, depends on the existing presets. The app doesn’t seem to do things that apps should do. For example, absence of buttons where one would expect there to be buttons. When I was speaking to British Gas about this they kept saying that there were “dots” above the days of the week, but not on VO, there weren’t. VO couldn’t even read the days of the week individually. Anyone got any tips on how to navigate this? British Gas said that the RNIB had tested this app for their developer, but I can’t see any evidence of this. Regards and thanks in advance for any help Adrienne -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
