RE: Passcode & Face ID Question

2023-03-03 Thread Carolyn 
Same here, Joshua. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Joshua Hendrickson
Sent: Friday, March 3, 2023 2:44 PM
To: viphone@googlegroups.com
Subject: Re: Passcode & Face ID Question

When I set up face ID on my iPhone 13 pro max, it was quite easy.
Voice over was great at telling me if the phone was to close to my face or not 
or to turn my head.

On 3/3/23, Carla  wrote:
> I’ve got it fixed thanks.
>
> From: viphone@googlegroups.com  On Behalf Of 
> Sieghard Weitzel
> Sent: Friday, March 3, 2023 11:26 AM
> To: viphone@googlegroups.com
> Subject: RE: Passcode & Face ID Question
>
> You might want to explain a bit more how exactly you use it, e.g. how 
> far away do you hold your phone etc. When you set up Face Id you said 
> somebody helped you, did you have Voiceover turned on when you set 
> itup or did a sighted person do it without Voiceover? If so you should 
> probably first turn off the attention aware feature. Apart from that 
> it would probably be easier if a sighted person can help you trouble 
> shoot since it is possible you just hold the phone too close or maybe 
> you hold it on a bit of an angle and the camera doesn't see your face 
> properly.
>
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
> mailto:viphone@googlegroups.com> > On 
> Behalf Of Carla
> Sent: Thursday, March 2, 2023 8:16 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Passcode & Face ID Question
>
> I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  
> I can do all of the gestures such as finding the app switcher and 
> closing apps, etc.  The only thing I cannot do is have the phone 
> accept my facial ID which I had someone help me set up.  Does anyone 
> have any suggestions to make this work because I do not want to go 
> back to the SE3.  I’m even learning to use the power button rather 
> than using a home button.  I love the speakers and the stereo sound 
> when playing music.  Any help would be greatly appreciated.
>
> Thanks in advance.
>
> Carla
>
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&g

Re: Passcode & Face ID Question

2023-03-03 Thread Joshua Hendrickson 
When I set up face ID on my iPhone 13 pro max, it was quite easy.
Voice over was great at telling me if the phone was to close to my
face or not or to turn my head.

On 3/3/23, Carla  wrote:
> I’ve got it fixed thanks.
>
> From: viphone@googlegroups.com  On Behalf Of
> Sieghard Weitzel
> Sent: Friday, March 3, 2023 11:26 AM
> To: viphone@googlegroups.com
> Subject: RE: Passcode & Face ID Question
>
> You might want to explain a bit more how exactly you use it, e.g. how far
> away do you hold your phone etc. When you set up Face Id you said somebody
> helped you, did you have Voiceover turned on when you set itup or did a
> sighted person do it without Voiceover? If so you should probably first turn
> off the attention aware feature. Apart from that it would probably be easier
> if a sighted person can help you trouble shoot since it is possible you just
> hold the phone too close or maybe you hold it on a bit of an angle and the
> camera doesn't see your face properly.
>
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> mailto:viphone@googlegroups.com> > On Behalf Of
> Carla
> Sent: Thursday, March 2, 2023 8:16 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Passcode & Face ID Question
>
> I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I
> can do all of the gestures such as finding the app switcher and closing
> apps, etc.  The only thing I cannot do is have the phone accept my facial ID
> which I had someone help me set up.  Does anyone have any suggestions to
> make this work because I do not want to go back to the SE3.  I’m even
> learning to use the power button rather than using a home button.  I love
> the speakers and the stereo sound when playing music.  Any help would be
> greatly appreciated.
>
> Thanks in advance.
>
> Carla
>
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&

RE: Passcode & Face ID Question

2023-03-03 Thread Carla 
I’ve got it fixed thanks.
 
From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Friday, March 3, 2023 11:26 AM
To: viphone@googlegroups.com
Subject: RE: Passcode & Face ID Question
 
You might want to explain a bit more how exactly you use it, e.g. how far away 
do you hold your phone etc. When you set up Face Id you said somebody helped 
you, did you have Voiceover turned on when you set itup or did a sighted person 
do it without Voiceover? If so you should probably first turn off the attention 
aware feature. Apart from that it would probably be easier if a sighted person 
can help you trouble shoot since it is possible you just hold the phone too 
close or maybe you hold it on a bit of an angle and the camera doesn't see your 
face properly.
 
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Carla
Sent: Thursday, March 2, 2023 8:16 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Passcode & Face ID Question
 
I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.
 
Thanks in advance.
 
Carla
 
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RE: Passcode & Face ID Question

2023-03-03 Thread Sieghard Weitzel 
Keith, if Voiceover is on when you set up Face Id this is automatically turned 
off.


From: viphone@googlegroups.com  On Behalf Of Keith 
Kramlinger
Sent: Thursday, March 2, 2023 10:30 PM
To: viphone@googlegroups.com
Subject: Re: Passcode & Face ID Question

hi Carla,
You may need to go into the Face ID and passcode settings and turn off the 
require a tension feature. This feature, when turned off, does not require your 
eyesight to be directed at the phone. Most people, I believe, with visual 
difficulties turn this off., I hope this helps.
Best, Keith



On Mar 2, 2023, at 10:15 PM, Carla  wrote:

I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.

Thanks in advance.

Carla

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RE: Passcode & Face ID Question

2023-03-03 Thread Sieghard Weitzel 
You might want to explain a bit more how exactly you use it, e.g. how far away 
do you hold your phone etc. When you set up Face Id you said somebody helped 
you, did you have Voiceover turned on when you set itup or did a sighted person 
do it without Voiceover? If so you should probably first turn off the attention 
aware feature. Apart from that it would probably be easier if a sighted person 
can help you trouble shoot since it is possible you just hold the phone too 
close or maybe you hold it on a bit of an angle and the camera doesn't see your 
face properly.

From: viphone@googlegroups.com  On Behalf Of Carla
Sent: Thursday, March 2, 2023 8:16 PM
To: viphone@googlegroups.com
Subject: Passcode & Face ID Question

I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.

Thanks in advance.

Carla

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RE: Passcode & Face ID Question

2023-03-03 Thread Carla 
Thank you.  I will check for that.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Carolyn
Sent: Friday, March 3, 2023 7:10 AM
To: viphone@googlegroups.com
Subject: RE: Passcode & Face ID Question

I am totally blind and have set up facial ID on an 11 and a 14 Pro. I had no 
problems. Just extend your arm about a foot from your face. Hold your phone to 
the level of it being centered with your face. You will be instructed turn face 
to right, left, up down, I can't remember, but just keep doing what it says to 
do, and it will get your face in there. Turn off Attention Mode if it is on, 
which is located in the Voiceover settings. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Carla
Sent: Thursday, March 2, 2023 11:16 PM
To: viphone@googlegroups.com
Subject: Passcode & Face ID Question

I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.
 
Thanks in advance.
 
Carla
 
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RE: Passcode & Face ID Question

2023-03-03 Thread Carolyn 
I am totally blind and have set up facial ID on an 11 and a 14 Pro. I had no 
problems. Just extend your arm about a foot from your face. Hold your phone to 
the level of it being centered with your face. You will be instructed turn face 
to right, left, up down, I can't remember, but just keep doing what it says to 
do, and it will get your face in there. Turn off Attention Mode if it is on, 
which is located in the Voiceover settings. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Carla
Sent: Thursday, March 2, 2023 11:16 PM
To: viphone@googlegroups.com
Subject: Passcode & Face ID Question

I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.
 
Thanks in advance.
 
Carla
 
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RE: Passcode & Face ID Question

2023-03-03 Thread Carla 
I think I'm getting it.  I like my fingerprint better but I love this phone!

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Joshua 
Hendrickson
Sent: Thursday, March 2, 2023 10:43 PM
To: viphone@googlegroups.com
Subject: Re: Passcode & Face ID Question

Carla.  It will take a bit of practice to get face ID wright.  It isn't 
something you can learn in 15 or 20 minutes.  I don't even think much about 
face ID THESE days.  Good luck.

On 3/3/23, Keith Kramlinger  wrote:
> hi Carla,
> You may need to go into the Face ID and passcode settings and turn off 
> the require a tension feature. This feature, when turned off, does not 
> require your eyesight to be directed at the phone. Most people, I 
> believe, with visual difficulties turn this off., I hope this helps.
> Best, Keith
>
>
> On Mar 2, 2023, at 10:15 PM, Carla  wrote:
>
> 
> I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  
> I can do all of the gestures such as finding the app switcher and 
> closing apps, etc.  The only thing I cannot do is have the phone 
> accept my facial ID which I had someone help me set up.  Does anyone 
> have any suggestions to make this work because I do not want to go 
> back to the SE3.  I’m even learning to use the power button rather 
> than using a home button.  I love the speakers and the stereo sound 
> when playing music.  Any help would be greatly appreciated.
>
> Thanks in advance.
>
> Carla
>
>
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RE: Passcode & Face ID Question

2023-03-03 Thread Star Gazer 
Yes, with 
attention aware, you have to make eye contact with the screen v. just look in 
the direction. Apple should probably rephrase this feature to mean eye contact 
v. attention since they are different things. 

 

 

From: viphone@googlegroups.com  On Behalf Of Keith 
Kramlinger
Sent: Friday, March 3, 2023 1:30 AM
To: viphone@googlegroups.com
Subject: Re: Passcode & Face ID Question

 

hi Carla,

You may need to go into the Face ID and passcode settings and turn off the 
require a tension feature. This feature, when turned off, does not require your 
eyesight to be directed at the phone. Most people, I believe, with visual 
difficulties turn this off., I hope this helps.

Best, Keith

 





On Mar 2, 2023, at 10:15 PM, Carla mailto:carlarae5...@gmail.com> > wrote:

 

I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.

 

Thanks in advance.

 

Carla

 

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Re: Passcode & Face ID Question

2023-03-03 Thread Kathy Blackburn 
Perhaps Siri made a dictation error. The correct name of the feature referenced below should be "require attention."
Kathy Blackburn
kblac...@austin.rr.com
On Mar 3, 2023 12:29 AM, Keith Kramlinger  wrote:

hi Carla,
You may need to go into the Face ID and passcode settings and turn off the require a tension feature. This feature, when turned off, does not require your eyesight to be directed at the phone. Most people, I believe, with visual difficulties
 turn this off., I hope this helps.
Best, Keith



On Mar 2, 2023, at 10:15 PM, Carla  wrote:








 

I just got my iPhone 14 yesterday. 
I went to this phone from the SE3.  
I can do all of the gestures such as finding the app switcher and closing apps, etc. 
The only thing I cannot do is have the phone accept my facial ID which I had someone help me set up. 
Does anyone have any suggestions to make this work because I do not want to go back to the SE3. 
I’m even learning to use the power button rather than using a home button. 
I love the speakers and the stereo sound when playing music. 
Any help would be greatly appreciated.
 
Thanks in advance.
 
Carla
 


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Re: Passcode & Face ID Question

2023-03-02 Thread Joshua Hendrickson 
Carla.  It will take a bit of practice to get face ID wright.  It
isn't something you can learn in 15 or 20 minutes.  I don't even think
much about face ID THESE days.  Good luck.

On 3/3/23, Keith Kramlinger  wrote:
> hi Carla,
> You may need to go into the Face ID and passcode settings and turn off the
> require a tension feature. This feature, when turned off, does not require
> your eyesight to be directed at the phone. Most people, I believe, with
> visual difficulties turn this off., I hope this helps.
> Best, Keith
>
>
> On Mar 2, 2023, at 10:15 PM, Carla  wrote:
>
> 
> I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I
> can do all of the gestures such as finding the app switcher and closing
> apps, etc.  The only thing I cannot do is have the phone accept my facial ID
> which I had someone help me set up.  Does anyone have any suggestions to
> make this work because I do not want to go back to the SE3.  I’m even
> learning to use the power button rather than using a home button.  I love
> the speakers and the stereo sound when playing music.  Any help would be
> greatly appreciated.
>
> Thanks in advance.
>
> Carla
>
>
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Re: Passcode & Face ID Question

2023-03-02 Thread Keith Kramlinger 
hi Carla,
You may need to go into the Face ID and passcode settings and turn off the 
require a tension feature. This feature, when turned off, does not require your 
eyesight to be directed at the phone. Most people, I believe, with visual 
difficulties turn this off., I hope this helps.
Best, Keith


On Mar 2, 2023, at 10:15 PM, Carla  wrote:


I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.

Thanks in advance.

Carla


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Passcode & Face ID Question

2023-03-02 Thread Carla 
I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I
can do all of the gestures such as finding the app switcher and closing
apps, etc.  The only thing I cannot do is have the phone accept my facial ID
which I had someone help me set up.  Does anyone have any suggestions to
make this work because I do not want to go back to the SE3.  I'm even
learning to use the power button rather than using a home button.  I love
the speakers and the stereo sound when playing music.  Any help would be
greatly appreciated.
 
Thanks in advance.
 
Carla
 

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