Re: Please Join Me in Requesting That a Significant VoiceOver and iOS Twitter App Bug Be Resolved

2016-02-08 Thread Kerri Kosten
Hi:
I also would like to send a bug report to twitter asking them to fix
this issue. In fact, I was excitedly going to look at the moments from
the Super Bowl game yesterday, and upon opening the Iphone app using
Voiceover couldn't find the moments tab anywhere. Twitter needs to
address this asap as moments are indeed an important way to follow
events from around the world. And, they even have categories such as
entertainment and sports.
My question is how do I submit a bug report similar to the one you submitted?
Did you just go to the twitter app in the app store, hit the reviews
tab, and tapped on the "write review" button and put your text in a
review?
Or is there an actual "bug report" button?
I'd also like to send a similar report to Snapchat asking them to make
their app accessible as it's extremely popular and it makes me very
angry that we are left out of enjoying the videos and pictures on that
very popular app.
Thanks,
Kerri

On 2/2/16, M. Taylor  wrote:
> Hello Everyone,
>
> I am cross-posting this to both the V iPhone and Mac Visionaries mailing
> list.
>
> A couple of months ago, a new feature was added to Twitter, called Moments.
> Essentially, Twitter Moments is a birds-eye view of current events
> happening
> around the world.  It's really quite an exciting way to easily follow
> trending issues of the day on a variety of subject including news, sports,
> entertainment, etc.
>
> If you log into your Twitter account using your preferred web browser, you
> will discover the Moments tab located near the top of the browser window.
>
> However, should you open the native iOS Twitter app, the Moments tab is
> nowhere to be found.  This has been perplexing me for a while now until I
> discovered the problem, said problem being a bug between VoiceOver and the
> Native Twitter app.
>
> I will paste in the bug report I posted to the iTunes App Store, following
> my signature and I invite everyone to please submit a review to the App
> Store describing this bug.  Feel free to use any or all of my report in
> your
> review.
>
> Also, I encourage all of you Twitter users to send a tweet to both @support
> and @twitter from within your preferred Twitter client, addressing this
> issue.
>
> With so many important world events taking place at this time, I feel that
> it is most urgent that we, as blind and low vision citizens, be part of the
> conversation.
>
> Thank you,
>
> Mark
> [BEGIN BUG REPORT]
> A Bug With Twitter Moments and VoiceOver in iOS
>
> Twitter moments is one of the most exciting new features now being enjoyed
> by thousands of iOS Twitter app users.
>
> However, when VoiceOver, Apple's software screen reading solution for the
> blind and low vision, is enabled, the Moments Tab, does not appear.  In
> order to get the Moments Tab to be displayed, VoiceOver must first be
> disabled, then the Twitter app must be launched, then, VoiceOver re-enabled
> at which time a Twitter warning message appears prompting the blind or low
> vision person to close and restart Twitter with VoiceOver enabled.  Of
> course, doing this will cause the Moments Tab to, once again, disappear.
>
> I urge Twitter to address this accessibility bug as soon as possible.
> [END BUG REPORT]
>
>
> --
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> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
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> you can reach Cara at caraqu...@caraquinn.com
>
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RE: Please Join Me in Requesting That a Significant VoiceOver and iOS Twitter App Bug Be Resolved

2016-02-08 Thread M. Taylor
Hello Kerri,

I'm so glad you are going to send Twitter, feedback on this matter.

To answer your question, yes, I posted my feedback on this as a review in the 
iTunes App Store.  

While logged into Twitter you may also send comments to both @twitter and 
@support.

Good luck to us all on this one, eh?

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kerri Kosten
Sent: Monday, February 08, 2016 5:02 AM
To: viphone@googlegroups.com
Subject: Re: Please Join Me in Requesting That a Significant VoiceOver and iOS 
Twitter App Bug Be Resolved

Hi:
I also would like to send a bug report to twitter asking them to fix this 
issue. In fact, I was excitedly going to look at the moments from the Super 
Bowl game yesterday, and upon opening the Iphone app using Voiceover couldn't 
find the moments tab anywhere. Twitter needs to address this asap as moments 
are indeed an important way to follow events from around the world. And, they 
even have categories such as entertainment and sports.
My question is how do I submit a bug report similar to the one you submitted?
Did you just go to the twitter app in the app store, hit the reviews tab, and 
tapped on the "write review" button and put your text in a review?
Or is there an actual "bug report" button?
I'd also like to send a similar report to Snapchat asking them to make their 
app accessible as it's extremely popular and it makes me very angry that we are 
left out of enjoying the videos and pictures on that very popular app.
Thanks,
Kerri

On 2/2/16, M. Taylor  wrote:
> Hello Everyone,
>
> I am cross-posting this to both the V iPhone and Mac Visionaries 
> mailing list.
>
> A couple of months ago, a new feature was added to Twitter, called Moments.
> Essentially, Twitter Moments is a birds-eye view of current events 
> happening around the world.  It's really quite an exciting way to 
> easily follow trending issues of the day on a variety of subject 
> including news, sports, entertainment, etc.
>
> If you log into your Twitter account using your preferred web browser, 
> you will discover the Moments tab located near the top of the browser window.
>
> However, should you open the native iOS Twitter app, the Moments tab 
> is nowhere to be found.  This has been perplexing me for a while now 
> until I discovered the problem, said problem being a bug between 
> VoiceOver and the Native Twitter app.
>
> I will paste in the bug report I posted to the iTunes App Store, 
> following my signature and I invite everyone to please submit a review 
> to the App Store describing this bug.  Feel free to use any or all of 
> my report in your review.
>
> Also, I encourage all of you Twitter users to send a tweet to both 
> @support and @twitter from within your preferred Twitter client, 
> addressing this issue.
>
> With so many important world events taking place at this time, I feel 
> that it is most urgent that we, as blind and low vision citizens, be 
> part of the conversation.
>
> Thank you,
>
> Mark
> [BEGIN BUG REPORT]
> A Bug With Twitter Moments and VoiceOver in iOS
>
> Twitter moments is one of the most exciting new features now being 
> enjoyed by thousands of iOS Twitter app users.
>
> However, when VoiceOver, Apple's software screen reading solution for 
> the blind and low vision, is enabled, the Moments Tab, does not 
> appear.  In order to get the Moments Tab to be displayed, VoiceOver 
> must first be disabled, then the Twitter app must be launched, then, 
> VoiceOver re-enabled at which time a Twitter warning message appears 
> prompting the blind or low vision person to close and restart Twitter 
> with VoiceOver enabled.  Of course, doing this will cause the Moments Tab to, 
> once again, disappear.
>
> I urge Twitter to address this accessibility bug as soon as possible.
> [END BUG REPORT]
>
>
> --
> The following information is important for all members of the V iPhone 
> list.
>
> If you have any questions or concerns about the running of this list, 
> or if you feel that a member's post is inappropriate, please contact 
> the owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google 
> Groups "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send 
> an email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.
>

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Please Join Me in Requesting That a Significant VoiceOver and iOS Twitter App Bug Be Resolved

2016-02-02 Thread M. Taylor
Hello Everyone,

I am cross-posting this to both the V iPhone and Mac Visionaries mailing
list.

A couple of months ago, a new feature was added to Twitter, called Moments.
Essentially, Twitter Moments is a birds-eye view of current events happening
around the world.  It's really quite an exciting way to easily follow
trending issues of the day on a variety of subject including news, sports,
entertainment, etc.

If you log into your Twitter account using your preferred web browser, you
will discover the Moments tab located near the top of the browser window.  

However, should you open the native iOS Twitter app, the Moments tab is
nowhere to be found.  This has been perplexing me for a while now until I
discovered the problem, said problem being a bug between VoiceOver and the
Native Twitter app.  

I will paste in the bug report I posted to the iTunes App Store, following
my signature and I invite everyone to please submit a review to the App
Store describing this bug.  Feel free to use any or all of my report in your
review.  

Also, I encourage all of you Twitter users to send a tweet to both @support
and @twitter from within your preferred Twitter client, addressing this
issue.  

With so many important world events taking place at this time, I feel that
it is most urgent that we, as blind and low vision citizens, be part of the
conversation.

Thank you, 

Mark
[BEGIN BUG REPORT]
A Bug With Twitter Moments and VoiceOver in iOS

Twitter moments is one of the most exciting new features now being enjoyed
by thousands of iOS Twitter app users.  

However, when VoiceOver, Apple's software screen reading solution for the
blind and low vision, is enabled, the Moments Tab, does not appear.  In
order to get the Moments Tab to be displayed, VoiceOver must first be
disabled, then the Twitter app must be launched, then, VoiceOver re-enabled
at which time a Twitter warning message appears prompting the blind or low
vision person to close and restart Twitter with VoiceOver enabled.  Of
course, doing this will cause the Moments Tab to, once again, disappear.  

I urge Twitter to address this accessibility bug as soon as possible.
[END BUG REPORT]


-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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You received this message because you are subscribed to the Google Groups 
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to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.