Re: A thanks to Accessibility
hi, everyone, I couldn't agree with you more! I think the accessibility people at Apple are very knowledgeable and helpful. I have no complaints about them whatsoever. Take care. Esther Sent From Esther's Amazing and Awesome iPhone 7+! > On Nov 12, 2021, at 5:52 PM, Peter Logan wrote: > > Couldn't agree with you more .. > > > > -Original Message- > From: viphone@googlegroups.com On Behalf Of regina > alvarado > Sent: Friday, November 12, 2021 10:57 AM > To: Viphone > Subject: A thanks to Accessibility > > Often only the problems with Apple Accessibility are aired on the list. This > time I want to give a shout out and cudos to them. > > I bought a 7 watch. Three times yesterday I called them, and received just > stellar help. The first call I thought I understood how to wipe my watch 4 > using what I was told. What I was looking for was just not there. Second call > the gentleman worked and worked with his phone with VO and finally found what > I needed to do. As an aside it was so simple I have no idea why I didn't > think of it. > > Now I have my old watch wiped but no matter what I did with the new watch I > couldn't make it talk. Thus I could not set up manually and I sure had no > luck getting the watch in the pairing window. Back I went to Accessibility. > This time the gentleman I spoke with guided me easily through the setup, and > we had a nice chat at the same time. > > So, if there is need for assistance don't hesitate to contact them. The last > gentleman told me Accessibility is a very high department at Apple in a > conversation we were having about how he ended up in Accessibility. So, > obviously Apple takes it seriously. A problem I brought up to them with Books > was fixed because I brought it up to them. They really do listen to us and > try to help. > > > Reggie Alvarado > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/6C05E536-DC24-4049-AC81-31FCFF7D77FD%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/06d601d7d817%24fecc7aa0%24fc656fe0%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/A7EE897A-F041-45B1-A090-15E6D4F9C9F8%40sbcglobal.net.
RE: A thanks to Accessibility
Couldn't agree with you more .. -Original Message- From: viphone@googlegroups.com On Behalf Of regina alvarado Sent: Friday, November 12, 2021 10:57 AM To: Viphone Subject: A thanks to Accessibility Often only the problems with Apple Accessibility are aired on the list. This time I want to give a shout out and cudos to them. I bought a 7 watch. Three times yesterday I called them, and received just stellar help. The first call I thought I understood how to wipe my watch 4 using what I was told. What I was looking for was just not there. Second call the gentleman worked and worked with his phone with VO and finally found what I needed to do. As an aside it was so simple I have no idea why I didn't think of it. Now I have my old watch wiped but no matter what I did with the new watch I couldn't make it talk. Thus I could not set up manually and I sure had no luck getting the watch in the pairing window. Back I went to Accessibility. This time the gentleman I spoke with guided me easily through the setup, and we had a nice chat at the same time. So, if there is need for assistance don't hesitate to contact them. The last gentleman told me Accessibility is a very high department at Apple in a conversation we were having about how he ended up in Accessibility. So, obviously Apple takes it seriously. A problem I brought up to them with Books was fixed because I brought it up to them. They really do listen to us and try to help. Reggie Alvarado -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/6C05E536-DC24-4049-AC81-31FCFF7D77FD%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/06d601d7d817%24fecc7aa0%24fc656fe0%24%40gmail.com.
RE: A thanks to Accessibility
Reggie and All, Thanks for this. I know, for me, I don't put the positive stuff out there like I should. This is a good reminder. Vivian and Sallie -Original Message- From: viphone@googlegroups.com On Behalf Of regina alvarado Sent: Friday, November 12, 2021 7:57 AM To: Viphone Subject: A thanks to Accessibility Often only the problems with Apple Accessibility are aired on the list. This time I want to give a shout out and cudos to them. I bought a 7 watch. Three times yesterday I called them, and received just stellar help. The first call I thought I understood how to wipe my watch 4 using what I was told. What I was looking for was just not there. Second call the gentleman worked and worked with his phone with VO and finally found what I needed to do. As an aside it was so simple I have no idea why I didn't think of it. Now I have my old watch wiped but no matter what I did with the new watch I couldn't make it talk. Thus I could not set up manually and I sure had no luck getting the watch in the pairing window. Back I went to Accessibility. This time the gentleman I spoke with guided me easily through the setup, and we had a nice chat at the same time. So, if there is need for assistance don't hesitate to contact them. The last gentleman told me Accessibility is a very high department at Apple in a conversation we were having about how he ended up in Accessibility. So, obviously Apple takes it seriously. A problem I brought up to them with Books was fixed because I brought it up to them. They really do listen to us and try to help. Reggie Alvarado -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/6C05E536-DC24-4049-AC81-31FCFF7D77FD%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/006401d7d815%24e21f3d90%24a65db8b0%24%40gmail.com.
Re: A thanks to Accessibility
I holehartedly agree. I have spent hours with th for various issues. When I called regarding my AirPort Exstream Basestation, they stayed on the line as the wireless department doesn’t do accessibility calls for some reason. Then when a called about Logic Pro, accessibility again stayed on the line when the Pro apps team was contacted. They are amazing and I have nothing bad to say. In fact, they spoiled me because or their exalent technicle support. I called PayPal a number of years ago now, and they were not helpful, telling me to press the green button even though I told PayPal I am blind. Apple Accessibility are great, but don’t expect the high level of support and passion with other companies. Apple accessibility is the gold standard and some mainstream companies do not get us. > On Nov 12, 2021, at 12:29 PM, Joshua Hendrickson wrote: > > Apple accessibility is great. If I have a problem or question, I can > usually always get someone who really does a great job at helping me. > I just ask Siri to call Support on my iPhone 8 and I'm connected with > accessibility. > >> On 11/12/21, regina alvarado wrote: >> Often only the problems with Apple Accessibility are aired on the list. This >> time I want to give a shout out and cudos to them. >> >> I bought a 7 watch. Three times yesterday I called them, and received just >> stellar help. The first call I thought I understood how to wipe my watch 4 >> using what I was told. What I was looking for was just not there. Second >> call the gentleman worked and worked with his phone with VO and finally >> found what I needed to do. As an aside it was so simple I have no idea why I >> didn't think of it. >> >> Now I have my old watch wiped but no matter what I did with the new watch I >> couldn't make it talk. Thus I could not set up manually and I sure had no >> luck getting the watch in the pairing window. Back I went to Accessibility. >> This time the gentleman I spoke with guided me easily through the setup, and >> we had a nice chat at the same time. >> >> So, if there is need for assistance don't hesitate to contact them. The last >> gentleman told me Accessibility is a very high department at Apple in a >> conversation we were having about how he ended up in Accessibility. So, >> obviously Apple takes it seriously. A problem I brought up to them with >> Books was fixed because I brought it up to them. They really do listen to us >> and try to help. >> >> >> Reggie Alvarado >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/6C05E536-DC24-4049-AC81-31FCFF7D77FD%40gmail.com. >> > > > -- > Joshua Hendrickson > > Joshua Hendrickson > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/CADUoy9su8rn2svNvCqCjyAfXiz9puvvAb8Fx%3D8q72LkPCjgiGw%40mail.gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for
Re: A thanks to Accessibility
Apple accessibility is great. If I have a problem or question, I can usually always get someone who really does a great job at helping me. I just ask Siri to call Support on my iPhone 8 and I'm connected with accessibility. On 11/12/21, regina alvarado wrote: > Often only the problems with Apple Accessibility are aired on the list. This > time I want to give a shout out and cudos to them. > > I bought a 7 watch. Three times yesterday I called them, and received just > stellar help. The first call I thought I understood how to wipe my watch 4 > using what I was told. What I was looking for was just not there. Second > call the gentleman worked and worked with his phone with VO and finally > found what I needed to do. As an aside it was so simple I have no idea why I > didn't think of it. > > Now I have my old watch wiped but no matter what I did with the new watch I > couldn't make it talk. Thus I could not set up manually and I sure had no > luck getting the watch in the pairing window. Back I went to Accessibility. > This time the gentleman I spoke with guided me easily through the setup, and > we had a nice chat at the same time. > > So, if there is need for assistance don't hesitate to contact them. The last > gentleman told me Accessibility is a very high department at Apple in a > conversation we were having about how he ended up in Accessibility. So, > obviously Apple takes it seriously. A problem I brought up to them with > Books was fixed because I brought it up to them. They really do listen to us > and try to help. > > > Reggie Alvarado > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/6C05E536-DC24-4049-AC81-31FCFF7D77FD%40gmail.com. > -- Joshua Hendrickson Joshua Hendrickson -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CADUoy9su8rn2svNvCqCjyAfXiz9puvvAb8Fx%3D8q72LkPCjgiGw%40mail.gmail.com.
