RE: Re: VDScan and iOS 17 issues

2023-09-23 Thread Dulce Muccio Weisenborn 
Hi, Richard,

Going from Menu to Settings, here's what I see.


Screen Recognition on
Always Enhance Images on
aRead Text Automatically after Capture on
Show Plain Text after Recognizing on


- Original Message -
From: Richard Turner 
Date: 09/23/2023 02:59 PM
To: viphone@googlegroups.com
Subject: Re: VDScan and iOS 17 issues

Could those who are not having a problem withell me what it says in settings, 
VDScan?
 Thanks,
 

   

   Richard, USA
   ——
   "While striving for perfection, let us do what is possible." — John Wesley
   (Sent from my iPhone)
  
On Sep 23, 2023, at 2:55 PM, Tom Lange  wrote:
  

  

  

   BD Scan is launching and working like a champ on my iPhone 12 Pro.
   

   
On Sep 23, 2023, at 12:38 PM, Richard Turner  
wrote:
   

   

   
Well, some with a pro phone are not having the issue, so that is hard to 
say.


 
 
 Richard, USA.
 "Reality is the leading cause of stress for those who are in touch with 
it." -- Jane Wagner from The Search for Intelligent Life in the Universe
 
 My web site: https://www.turner42.com 

  From: viphone@googlegroups.com  On Behalf Of 
Lisa Belville
Sent: Saturday, September 23, 2023 12:00 PM
To: viphone@googlegroups.com; Robin Frost 
Subject: Re: VDScan and iOS 17 issues

Hmm, I'm using an iPhone 14 Pro that I purchased exactly two weeks ago 
today. The phone was fine until this 16 upgrade. It is interesting that all of 
us so far have the pro model phones. Wonder if that makes a difference?

Lisa Belville
missktlab1...@frontier.com 
 On 9/23/2023 1:05 PM, Robin Frost wrote:
Hi Richard Lisa and all,
Yes, yes, and yes I'm part of your reporting party as I've written to him 
about this too. I have it on my 15 Pro Max but my brand new 15 Pro running iOS 
17.0.2 which is unique to 15's isn't having the issue. It is positively 
maddening for all of us and I'm sure Winston as well since he can't reproduce 
it. And I too have uninstalled and reinstalled numerous times and so hate the 
thought of resetting anything oy.
Take good care,
Robin

 On 9/23/2023 12:08 PM, Richard Turner wrote:
 Greetings,
 Has anyone had problems using VDScan after updating to iOS 17 or 17.0.1?
 On my 13 pro, it won't open.
 Winston Chen cannot duplicate this on two different devices.
 So, checking to see if others are having issues.
 For me, I try launching the app, I end up back on the main screen, but 
VDScan shows up in the app switcher.
 Checking the settings, it says nothing about camera access.
 I have deleted and reinstalled the app several times, and reset network 
settings.
 I'm not ready to reset all settings as that is a royal pain in the ….
 
 Richard, USA.
 "Reality is the leading cause of stress for those who are in touch with 
it." -- Jane Wagner from The Search for Intelligent Life in the Universe
 
 My web site: https://www.turner42.com 
 
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RE: Re: VDScan and iOS 17 issues

2023-09-24 Thread Dulce Muccio Weisenborn 
Allow VDSCAN to access
Camera
Siri and Search
Cellular Data
Document Storage, iCloud Drive


- Original Message -
From: Richard Turner 
Date: 09/23/2023 03:47 PM
To: viphone@googlegroups.com
Subject: Re: VDScan and iOS 17 issues

Not the settings in the app, but go to the regular settings on the phone, go 
down to VDScan and see what it says in there.
 

   

   Richard, USA
   ——
   "While striving for perfection, let us do what is possible." — John Wesley
   (Sent from my iPhone)
  
On Sep 23, 2023, at 3:35 PM, Tom Lange  wrote:
  

  

  

   Language autodect is turned on.
   Scan tone is on.
   Always enhance images is on.
   Read text automatically is on.
   Show plain text after recognizing is on.
   

   I see no mention of the camera under settings.
   

   Hope that helps.
   

   Tom
   
On Sep 23, 2023, at 3:24 PM, Larry Smith  wrote:
   

   

   I just purchased the iPhone 15 max yesterday. VD scan is working here.


 

  On Sep 23, 2023, at 12:36 PM, Lisa Belville  
wrote:
 

   Hi, Richard.
   
 
   Sadly, yes. I wrote to Winston on Thursday morning and he got back to me 
this morning. Neither his update nor the 17.0.1 update has corrected the issue. 
VO tells me the app is opening, but it doesn't. However, the app is in the app 
switcher.
   
 
   I've tried several hard resets and I've completely removed and 
re-downloaded the app.
   
 
   It's like the app isn't completely opening or something.
   
 
   Winston asked me if I had any odd settings tweaked on my phone and I do 
not, but I'm not sure what I should be looking for..
   
 
   I hope that enough of us with this issue can help him find a solution. 
I'm also happy to see he's being so responsive.
 
   
 


Lisa Belville 
   missktlab1...@frontier.com  
On 9/23/2023 11:08 AM, Richard Turner wrote:

 
Greetings,
Has anyone had problems using VDScan after updating to iOS 17 or 17.0.1?
On my 13 pro, it won't open.
Winston Chen cannot duplicate this on two different devices.
So, checking to see if others are having issues.
For me, I try launching the app, I end up back on the main screen, but 
VDScan shows up in the app switcher.
Checking the settings, it says nothing about camera access.
I have deleted and reinstalled the app several times, and reset network 
settings.
I'm not ready to reset all settings as that is a royal pain in the ….
 
 

Richard, USA.
"Reality is the leading cause of stress for those who are in touch with 
it." -- Jane Wagner from The Search for Intelligent Life in the Universe
 
 

My web site: https://www.turner42.com 
 
 

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RE: Re: VDScan and iOS 17 issues

2023-09-24 Thread Richard Turner 
Since then, Winston posted an update that fixed the problem for those of us who 
had it.
So, all is working fine now.




Richard, USA.
“Reality is the leading cause of stress for those who are in touch with it.”  
--  Jane Wagner from The Search for Intelligent Life in the Universe

My web site: https://www.turner42.com

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Dulce 
Muccio Weisenborn
Sent: Sunday, September 24, 2023 12:02 PM
To: viphone@googlegroups.com
Subject: RE: Re: VDScan and iOS 17 issues

Allow VDSCAN to access
Camera
Siri and Search
Cellular Data
Document Storage, iCloud Drive


- Original Message -
From: Richard Turner 
Date: 09/23/2023 03:47 PM
To: viphone@googlegroups.com
Subject: Re: VDScan and iOS 17 issues

Not the settings in the app, but go to the regular settings on the phone, go 
down to VDScan and see what it says in there.
 

   

   Richard, USA
   ——
   "While striving for perfection, let us do what is possible." — John Wesley
   (Sent from my iPhone)
  
On Sep 23, 2023, at 3:35 PM, Tom Lange  wrote:
  

  

  

   Language autodect is turned on.
   Scan tone is on.
   Always enhance images is on.
   Read text automatically is on.
   Show plain text after recognizing is on.
   

   I see no mention of the camera under settings.
   

   Hope that helps.
   

   Tom
   
On Sep 23, 2023, at 3:24 PM, Larry Smith  wrote:
   

   

   I just purchased the iPhone 15 max yesterday. VD scan is working here.


 

  On Sep 23, 2023, at 12:36 PM, Lisa Belville  
wrote:
 

   Hi, Richard.
   
 
   Sadly, yes. I wrote to Winston on Thursday morning and he got back to me 
this morning. Neither his update nor the 17.0.1 update has corrected the issue. 
VO tells me the app is opening, but it doesn't. However, the app is in the app 
switcher.
   
 
   I've tried several hard resets and I've completely removed and 
re-downloaded the app.
   
 
   It's like the app isn't completely opening or something.
   
 
   Winston asked me if I had any odd settings tweaked on my phone and I do 
not, but I'm not sure what I should be looking for..
   
 
   I hope that enough of us with this issue can help him find a solution. 
I'm also happy to see he's being so responsive.
 
   
 


Lisa Belville 
   missktlab1...@frontier.com  <mailto:missktlab1...@frontier.com>
On 9/23/2023 11:08 AM, Richard Turner wrote:

 
Greetings,
Has anyone had problems using VDScan after updating to iOS 17 or 17.0.1?
On my 13 pro, it won't open.
Winston Chen cannot duplicate this on two different devices.
So, checking to see if others are having issues.
For me, I try launching the app, I end up back on the main screen, but 
VDScan shows up in the app switcher.
Checking the settings, it says nothing about camera access.
I have deleted and reinstalled the app several times, and reset network 
settings.
I'm not ready to reset all settings as that is a royal pain in the ….
 
 

Richard, USA.
"Reality is the leading cause of stress for those who are in touch with 
it." -- Jane Wagner from The Search for Intelligent Life in the Universe
 
 

My web site: https://www.turner42.com <https://www.turner42.com/>
 
 

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   caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com>
   
 
   
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