Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread englishrider91
Is it some new type of voicemail that they're trying out, then? I'm confused.


Thanks,
Ari

> On Oct 29, 2015, at 4:30 AM, 'Ray T. Mahorney' via VIPhone 
>  wrote:
> 
> HD is not visual voicemail.
> 
> 
> Ray T. Mahorney
> WA4WGA
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Thursday, October 29, 2015 11:22
> To: viphone@googlegroups.com
> Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
> Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail
> 
> Hey, cool! By HD voicemail, do you mean visual voicemail? If so, I already 
> have that set. I'll have to call about getting the delay extended. This would 
> be really great for me, as I often have the problem of not being able to 
> reach the phone on time.
> 
> 
> Thanks,
> Ari
> 
>> On Oct 29, 2015, at 1:35 AM, M. Taylor  wrote:
>> 
>> Hello Everyone,
>> 
>> As the following is extremely important to my enjoyment of iPhone and 
>> in so much as I think it an important tool for many of us, I am going 
>> to post this to both the Mac Visionaries and V iPhone mailing lists.
>> 
>> Please note that I can only verify the following on the A T & T 
>> Wireless network.
>> 
>> Generally speaking, the default time it takes for an incoming call to 
>> be sent to voicemail is approximately 20 seconds or, from the caller's 
>> point of view, 4 rings.
>> 
>> For many years, it has been possible to increase the time it takes an 
>> incoming call to be sent to voicemail to as much as 30 seconds.  You 
>> might not think 10 seconds would make that much of a difference but, 
>> believe me, it does.
>> 
>> Needless to say, I had my settings set to 30 seconds.  Although A T & 
>> T Wireless customer service representatives would change this account 
>> setting, upon request, it was actually possible, through a series of 
>> service dial commands, to adjust the setting directly from iPhone.
>> 
>> Those of you who, like me, were using the increased value setting, 
>> noticed that upon having your account provisioned for HD voicemail, a 
>> requirement in order to take advantage of WiFi calling, lost the 
>> benefit of the increased value.  That is to say, incoming calls, once 
>> again, were going to voicemail after 20 seconds, instead of 30.  You 
>> may have also noticed that the service dial commands, once used to 
>> manually adjust this setting, is no longer valid.
>> 
>> Well, as it turns out, the delay value previously set, only applies to 
>> the legacy voicemail system and not to the new HD voicemail system.
>> 
>> The good news is that you can call A T & T Wireless, 800-331-0500, and 
>> have the customer service representatives adjust the incoming call 
>> setting but you must be certain to tell the rep, as many of them are 
>> not yet aware, to make the adjustment to the HD voicemail system and 
>> not the legacy system, the system that first appears when an account is 
>> displayed.
>> 
>> Even better, the new system allows for even longer delay times than 
>> did the legacy system.  I currently have my delay time set to 40 
>> seconds.  It is absolutely marvelous.
>> 
>> Some of you may be wondering why one would want to have such a high 
>> delay time.  The answer is that it gives one, more time to reach the 
>> phone, should she/he be in a different room than the phone or time to 
>> dry his/her hands before touching the phone, etc.
>> 
>> One final thing, many representatives may not know that the new system 
>> delay time can be adjusted; so if they do not know how to adjust the 
>> time, graciously insist that it can be done and request that your call 
>> be escalated to the next level of technical support.
>> 
>> I am happy to say that a couple of acquaintances, with whom I first 
>> shared this information, have, like me, taken advantage of this new 
>> feature set and, also like me, are happier than clams in clam sauce (smile).
>> 
>> Good Luck and Enjoy,
>> 
>> Mark
>> 
>> --
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at http://groups.google.com/group/viphone.

RE: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread 'Ray T. Mahorney' via VIPhone
HD is not visual voicemail.


Ray T. Mahorney
WA4WGA


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Thursday, October 29, 2015 11:22
To: viphone@googlegroups.com
Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

Hey, cool! By HD voicemail, do you mean visual voicemail? If so, I already have 
that set. I'll have to call about getting the delay extended. This would be 
really great for me, as I often have the problem of not being able to reach the 
phone on time.


Thanks,
Ari

> On Oct 29, 2015, at 1:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and 
> in so much as I think it an important tool for many of us, I am going 
> to post this to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T 
> Wireless network.
> 
> Generally speaking, the default time it takes for an incoming call to 
> be sent to voicemail is approximately 20 seconds or, from the caller's 
> point of view, 4 rings.
> 
> For many years, it has been possible to increase the time it takes an 
> incoming call to be sent to voicemail to as much as 30 seconds.  You 
> might not think 10 seconds would make that much of a difference but, 
> believe me, it does.
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & 
> T Wireless customer service representatives would change this account 
> setting, upon request, it was actually possible, through a series of 
> service dial commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, 
> noticed that upon having your account provisioned for HD voicemail, a 
> requirement in order to take advantage of WiFi calling, lost the 
> benefit of the increased value.  That is to say, incoming calls, once 
> again, were going to voicemail after 20 seconds, instead of 30.  You 
> may have also noticed that the service dial commands, once used to 
> manually adjust this setting, is no longer valid.
> 
> Well, as it turns out, the delay value previously set, only applies to 
> the legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and 
> have the customer service representatives adjust the incoming call 
> setting but you must be certain to tell the rep, as many of them are 
> not yet aware, to make the adjustment to the HD voicemail system and 
> not the legacy system, the system that first appears when an account is 
> displayed.
> 
> Even better, the new system allows for even longer delay times than 
> did the legacy system.  I currently have my delay time set to 40 
> seconds.  It is absolutely marvelous.
> 
> Some of you may be wondering why one would want to have such a high 
> delay time.  The answer is that it gives one, more time to reach the 
> phone, should she/he be in a different room than the phone or time to 
> dry his/her hands before touching the phone, etc.
> 
> One final thing, many representatives may not know that the new system 
> delay time can be adjusted; so if they do not know how to adjust the 
> time, graciously insist that it can be done and request that your call 
> be escalated to the next level of technical support.
> 
> I am happy to say that a couple of acquaintances, with whom I first 
> shared this information, have, like me, taken advantage of this new 
> feature set and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at http://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather 

Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread Pete Nalda
I wonder if this applies to t-mobile customers as well. Just yesterday, I had a 
call ring only twice, and then go to voicemail. That's something I hadn't had 
happen in the past. 

Egun On, Lagunak! (basque for G'day, Mates
Louie P (Pete) Nalda
MySpace.com/musikonalda
Facebook.com/lpnalda
Linkedin.com/in/lpnalda
Twitter: @lpnalda

> On Oct 29, 2015, at 3:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and in so
> much as I think it an important tool for many of us, I am going to post this
> to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T Wireless
> network.
> 
> Generally speaking, the default time it takes for an incoming call to be
> sent to voicemail is approximately 20 seconds or, from the caller's point of
> view, 4 rings.  
> 
> For many years, it has been possible to increase the time it takes an
> incoming call to be sent to voicemail to as much as 30 seconds.  You might
> not think 10 seconds would make that much of a difference but, believe me,
> it does.  
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & T
> Wireless customer service representatives would change this account setting,
> upon request, it was actually possible, through a series of service dial
> commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, noticed
> that upon having your account provisioned for HD voicemail, a requirement in
> order to take advantage of WiFi calling, lost the benefit of the increased
> value.  That is to say, incoming calls, once again, were going to voicemail
> after 20 seconds, instead of 30.  You may have also noticed that the service
> dial commands, once used to manually adjust this setting, is no longer
> valid.
> 
> Well, as it turns out, the delay value previously set, only applies to the
> legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and have
> the customer service representatives adjust the incoming call setting but
> you must be certain to tell the rep, as many of them are not yet aware, to
> make the adjustment to the HD voicemail system and not the legacy system,
> the system that first appears when an account is displayed.
> 
> Even better, the new system allows for even longer delay times than did the
> legacy system.  I currently have my delay time set to 40 seconds.  It is
> absolutely marvelous.  
> 
> Some of you may be wondering why one would want to have such a high delay
> time.  The answer is that it gives one, more time to reach the phone, should
> she/he be in a different room than the phone or time to dry his/her hands
> before touching the phone, etc.  
> 
> One final thing, many representatives may not know that the new system delay
> time can be adjusted; so if they do not know how to adjust the time,
> graciously insist that it can be done and request that your call be
> escalated to the next level of technical support.  
> 
> I am happy to say that a couple of acquaintances, with whom I first shared
> this information, have, like me, taken advantage of this new feature set
> and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at http://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.

Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread englishrider91
Hey, cool! By HD voicemail, do you mean visual voicemail? If so, I already have 
that set. I'll have to call about getting the delay extended. This would be 
really great for me, as I often have the problem of not being able to reach the 
phone on time.


Thanks,
Ari

> On Oct 29, 2015, at 1:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and in so
> much as I think it an important tool for many of us, I am going to post this
> to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T Wireless
> network.
> 
> Generally speaking, the default time it takes for an incoming call to be
> sent to voicemail is approximately 20 seconds or, from the caller's point of
> view, 4 rings.  
> 
> For many years, it has been possible to increase the time it takes an
> incoming call to be sent to voicemail to as much as 30 seconds.  You might
> not think 10 seconds would make that much of a difference but, believe me,
> it does.  
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & T
> Wireless customer service representatives would change this account setting,
> upon request, it was actually possible, through a series of service dial
> commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, noticed
> that upon having your account provisioned for HD voicemail, a requirement in
> order to take advantage of WiFi calling, lost the benefit of the increased
> value.  That is to say, incoming calls, once again, were going to voicemail
> after 20 seconds, instead of 30.  You may have also noticed that the service
> dial commands, once used to manually adjust this setting, is no longer
> valid.
> 
> Well, as it turns out, the delay value previously set, only applies to the
> legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and have
> the customer service representatives adjust the incoming call setting but
> you must be certain to tell the rep, as many of them are not yet aware, to
> make the adjustment to the HD voicemail system and not the legacy system,
> the system that first appears when an account is displayed.
> 
> Even better, the new system allows for even longer delay times than did the
> legacy system.  I currently have my delay time set to 40 seconds.  It is
> absolutely marvelous.  
> 
> Some of you may be wondering why one would want to have such a high delay
> time.  The answer is that it gives one, more time to reach the phone, should
> she/he be in a different room than the phone or time to dry his/her hands
> before touching the phone, etc.  
> 
> One final thing, many representatives may not know that the new system delay
> time can be adjusted; so if they do not know how to adjust the time,
> graciously insist that it can be done and request that your call be
> escalated to the next level of technical support.  
> 
> I am happy to say that a couple of acquaintances, with whom I first shared
> this information, have, like me, taken advantage of this new feature set
> and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at http://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from 

Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread Pete Nalda
Ok. I'll give them a call and report back. 

Egun On, Lagunak! (basque for G'day, Mates
Louie P (Pete) Nalda
MySpace.com/musikonalda
Facebook.com/lpnalda
Linkedin.com/in/lpnalda
Twitter: @lpnalda

> On Oct 29, 2015, at 9:35 PM, M. Taylor  wrote:
> 
> Hello Pete,
> 
> In the past, A T & T Wireless and T-Mobile mirrored each other in many 
> feature sets.  It certainly cannot hurt to give T Mobile a quick call, eh?
> 
> Should you decide to contact them, please let us know what happens.
> 
> Good Luck,
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Pete Nalda
> Sent: Thursday, October 29, 2015 1:26 PM
> To: viphone@googlegroups.com
> Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
> Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail
> 
> I wonder if this applies to t-mobile customers as well. Just yesterday, I had 
> a call ring only twice, and then go to voicemail. That's something I hadn't 
> had happen in the past. 
> 
> Egun On, Lagunak! (basque for G'day, Mates Louie P (Pete) Nalda 
> MySpace.com/musikonalda Facebook.com/lpnalda Linkedin.com/in/lpnalda
> Twitter: @lpnalda
> 
>> On Oct 29, 2015, at 3:35 AM, M. Taylor  wrote:
>> 
>> Hello Everyone,
>> 
>> As the following is extremely important to my enjoyment of iPhone and 
>> in so much as I think it an important tool for many of us, I am going 
>> to post this to both the Mac Visionaries and V iPhone mailing lists.
>> 
>> Please note that I can only verify the following on the A T & T 
>> Wireless network.
>> 
>> Generally speaking, the default time it takes for an incoming call to 
>> be sent to voicemail is approximately 20 seconds or, from the caller's 
>> point of view, 4 rings.
>> 
>> For many years, it has been possible to increase the time it takes an 
>> incoming call to be sent to voicemail to as much as 30 seconds.  You 
>> might not think 10 seconds would make that much of a difference but, 
>> believe me, it does.
>> 
>> Needless to say, I had my settings set to 30 seconds.  Although A T & 
>> T Wireless customer service representatives would change this account 
>> setting, upon request, it was actually possible, through a series of 
>> service dial commands, to adjust the setting directly from iPhone.
>> 
>> Those of you who, like me, were using the increased value setting, 
>> noticed that upon having your account provisioned for HD voicemail, a 
>> requirement in order to take advantage of WiFi calling, lost the 
>> benefit of the increased value.  That is to say, incoming calls, once 
>> again, were going to voicemail after 20 seconds, instead of 30.  You 
>> may have also noticed that the service dial commands, once used to 
>> manually adjust this setting, is no longer valid.
>> 
>> Well, as it turns out, the delay value previously set, only applies to 
>> the legacy voicemail system and not to the new HD voicemail system.
>> 
>> The good news is that you can call A T & T Wireless, 800-331-0500, and 
>> have the customer service representatives adjust the incoming call 
>> setting but you must be certain to tell the rep, as many of them are 
>> not yet aware, to make the adjustment to the HD voicemail system and 
>> not the legacy system, the system that first appears when an account is 
>> displayed.
>> 
>> Even better, the new system allows for even longer delay times than 
>> did the legacy system.  I currently have my delay time set to 40 
>> seconds.  It is absolutely marvelous.
>> 
>> Some of you may be wondering why one would want to have such a high 
>> delay time.  The answer is that it gives one, more time to reach the 
>> phone, should she/he be in a different room than the phone or time to 
>> dry his/her hands before touching the phone, etc.
>> 
>> One final thing, many representatives may not know that the new system 
>> delay time can be adjusted; so if they do not know how to adjust the 
>> time, graciously insist that it can be done and request that your call 
>> be escalated to the next level of technical support.
>> 
>> I am happy to say that a couple of acquaintances, with whom I first 
>> shared this information, have, like me, taken advantage of this new 
>> feature set and, also like me, are happier than clams in clam sauce (smile).
>> 
>> Good Luck and Enjoy,
>> 
>> Mark
>> 
>> --
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message 

RE: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread M. Taylor
Hello Pete,

In the past, A T & T Wireless and T-Mobile mirrored each other in many feature 
sets.  It certainly cannot hurt to give T Mobile a quick call, eh?

Should you decide to contact them, please let us know what happens.

Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Pete Nalda
Sent: Thursday, October 29, 2015 1:26 PM
To: viphone@googlegroups.com
Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

I wonder if this applies to t-mobile customers as well. Just yesterday, I had a 
call ring only twice, and then go to voicemail. That's something I hadn't had 
happen in the past. 

Egun On, Lagunak! (basque for G'day, Mates Louie P (Pete) Nalda 
MySpace.com/musikonalda Facebook.com/lpnalda Linkedin.com/in/lpnalda
Twitter: @lpnalda

> On Oct 29, 2015, at 3:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and 
> in so much as I think it an important tool for many of us, I am going 
> to post this to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T 
> Wireless network.
> 
> Generally speaking, the default time it takes for an incoming call to 
> be sent to voicemail is approximately 20 seconds or, from the caller's 
> point of view, 4 rings.
> 
> For many years, it has been possible to increase the time it takes an 
> incoming call to be sent to voicemail to as much as 30 seconds.  You 
> might not think 10 seconds would make that much of a difference but, 
> believe me, it does.
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & 
> T Wireless customer service representatives would change this account 
> setting, upon request, it was actually possible, through a series of 
> service dial commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, 
> noticed that upon having your account provisioned for HD voicemail, a 
> requirement in order to take advantage of WiFi calling, lost the 
> benefit of the increased value.  That is to say, incoming calls, once 
> again, were going to voicemail after 20 seconds, instead of 30.  You 
> may have also noticed that the service dial commands, once used to 
> manually adjust this setting, is no longer valid.
> 
> Well, as it turns out, the delay value previously set, only applies to 
> the legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and 
> have the customer service representatives adjust the incoming call 
> setting but you must be certain to tell the rep, as many of them are 
> not yet aware, to make the adjustment to the HD voicemail system and 
> not the legacy system, the system that first appears when an account is 
> displayed.
> 
> Even better, the new system allows for even longer delay times than 
> did the legacy system.  I currently have my delay time set to 40 
> seconds.  It is absolutely marvelous.
> 
> Some of you may be wondering why one would want to have such a high 
> delay time.  The answer is that it gives one, more time to reach the 
> phone, should she/he be in a different room than the phone or time to 
> dry his/her hands before touching the phone, etc.
> 
> One final thing, many representatives may not know that the new system 
> delay time can be adjusted; so if they do not know how to adjust the 
> time, graciously insist that it can be done and request that your call 
> be escalated to the next level of technical support.
> 
> I am happy to say that a couple of acquaintances, with whom I first 
> shared this information, have, like me, taken advantage of this new 
> feature set and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
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The following