RE: Test, and questions
Hi Tessa, I bought an album on my phone a while back and while all 10 songs downloaded on my phone only song 10 of 10 downloaded in iTunes on my computer. I first went to the Store menu in iTunes and tried the option "Check for available Downloads", but it kept telling me "All purchases have been downloaded for this Apple ID". I then send an email to itunesstoresupp...@apple.com and explained the problem. It's important to tell them exactly which album and the order number and I find it is easiest if you forward the receipt for the problematic item which you should have received by email within a day or 2 of buying it. I keep all I received a reply I think the same day which stated that they fixed the issue and I should go and again select "Check for Available Downloads" and now when I did the album started downloading and the other 9 songs downloaded. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Tessa Sent: Monday, November 11, 2013 3:24 AM To: viphone@googlegroups.com Subject: Test, and questions Hi: I'm wondering if my questions are actually reaching the list, I get them back, but not a single responce, which is very unusual for this list. One question was about incomplete albums downloaded to my phone, I downloaded a large collection of christmas music and was told that 5 of the songs could not be downloaded at this time. I synced my phone with my computer and ended up with the incomplete album but now the rest of the songs have turned up on my phone and I don't know how to get the whole thing on to my computer. I know next to nothing about moving music around and playlists and such so very basic answers would be appreciated if anyone can help. Thanks Tessa -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
RE: Test, and questions
Hello Tessa, Your messages are getting through to the list. I, for one, have never downloaded an entire album from iTunes Store. I'm an Amazon MP3 man. I did purchase a couple of episodes of the Twilight zone on my iPHone 4, last year or so and it has been a pain in the you-know-what to keep the files from reverting their meta data to the original configuration. Now, of course, in the new iOS, if one does not change the settings, one can see everything they've ever purchased. This does not answer your question but rest assured that you're not the only one having some concerns about transferring media from one device to another. I'm certain there are many on the list who are well qualified to answer your question. As for me, I prefer to purchase from Amazon and then import into iTunes. Mark -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Tessa Sent: Monday, November 11, 2013 3:24 AM To: viphone@googlegroups.com Subject: Test, and questions Hi: I'm wondering if my questions are actually reaching the list, I get them back, but not a single responce, which is very unusual for this list. One question was about incomplete albums downloaded to my phone, I downloaded a large collection of christmas music and was told that 5 of the songs could not be downloaded at this time. I synced my phone with my computer and ended up with the incomplete album but now the rest of the songs have turned up on my phone and I don't know how to get the whole thing on to my computer. I know next to nothing about moving music around and playlists and such so very basic answers would be appreciated if anyone can help. Thanks Tessa -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Test, and questions
If you are using iTunes on your computer, iTunes Store will automatically let you download the music directly to your computer so long as you are using the same ID. If you got the music onto your iPhone through some other means, this option would most likely not be available to you. Before making any more suggestions, I would require more specific information. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone > On 12 Nov 2013, at 0:24, "Tessa" wrote: > > Hi: > I'm wondering if my questions are actually reaching the list, I get them > back, but not a single responce, which is very unusual for this list. > > One question was about incomplete albums downloaded to my phone, I > downloaded a large collection of christmas music and was told that 5 of the > songs could not be downloaded at this time. I synced my phone with my > computer and ended up with the incomplete album but now the rest of the > songs have turned up on my phone and I don't know how to get the whole thing > on to my computer. > I know next to nothing about moving music around and playlists and such so > very basic answers would be appreciated if anyone can help. > Thanks > Tessa > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Test, and questions
Thank you so much, That info was what I needed to get my missing songs. Tessa - Original Message - From: "Sieghard Weitzel" To: Sent: Monday, November 11, 2013 9:52 AM Subject: RE: Test, and questions : Hi Tessa, : : I bought an album on my phone a while back and while all 10 songs downloaded : on my phone only song 10 of 10 downloaded in iTunes on my computer. : I first went to the Store menu in iTunes and tried the option "Check for : available Downloads", but it kept telling me "All purchases have been : downloaded for this Apple ID". : I then send an email to itunesstoresupp...@apple.com and explained the : problem. It's important to tell them exactly which album and the order : number and I find it is easiest if you forward the receipt for the : problematic item which you should have received by email within a day or 2 : of buying it. I keep all I received a reply I think the same day which : stated that they fixed the issue and I should go and again select "Check for : Available Downloads" and now when I did the album started downloading and : the other 9 songs downloaded. : : : Regards, : Sieghard : -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.