RE: iPhone 4s screen unresponsive ?

2014-11-05 Thread Sieghard Weitzel
Hi Marissa,

If your issue is because of a known bug in the software then reinstalling iOS 
probably won't fix this. But just as with a PC over time problems can come up 
which may affect the performance of the device and a fresh install of the 
operating system may help.
I don't think the size of your device should make that much difference and yes, 
Apple does fix problems and new releases of iOS do result in better 
performance. A good example was the release of iOS 7.1 which ran much faster 
and better on older devices like the iPhone 4. A lot of people, especially 
Voiceover users, also reported that iOS 8.1 already works much better on 
devices like the 4S or the iPod Touch which prior to 8.1 experienced a lot of 
Voiceover restarts.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Marissa Solaun
Sent: Wednesday, November 05, 2014 10:12 AM
To: viphone@googlegroups.com
Subject: RE: iPhone 4s screen unresponsive ?

Will do but here are 3 questions:

1. If it's q software issue and I restore using iTunes wont I just be 
re-installing the software and the same issue will arise ?

2. Do these issues ever actually get fixed or is this apple's scheme of having 
customers buy a new phone? Wouldn't these same "software issues" be present on 
newer iPhones but just take some time before they show up?

3 does this issue have anything to with that my phone has 16GB and my 4 had 32?

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RE: iPhone 4s screen unresponsive ?

2014-11-05 Thread Marissa Solaun
Will do but here are 3 questions:

1. If it's q software issue and I restore using iTunes wont I just be 
re-installing the software and the same issue will arise ?

2. Do these issues ever actually get fixed or is this apple's scheme of having 
customers buy a new phone? Wouldn't these same "software issues" be present on 
newer iPhones but just take some time before they show up?

3 does this issue have anything to with that my phone has 16GB and my 4 had 32?

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RE: iPhone 4s screen unresponsive ?

2014-11-04 Thread Sieghard Weitzel
A full restore will probably fix this. If you really want a good fresh start 
you should do a full restore via iTunes, then set up the phone as a new device 
and set up everything fresh, i.e. redownload or resync your apps, set up your 
WiFi, email accounts and so on. It's a lot of work, but the only sure way not 
to "restore problems" along with the rest of your backup and sometimes problems 
can reappear from an old backup.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
solaunmarissa2...@gmail.com
Sent: Tuesday, November 04, 2014 6:24 PM
To: viphone@googlegroups.com
Subject: iPhone 4s screen unresponsive ?

I have my 16GB 4s have noticed that my touchscreen will become unresponsive . 
Especially when trying to unlock the device. I upgraded to iOS 8.1 but had this 
issues prior to IOS 8.1. Happened on my old iPhone 4 . I guess it's a "software 
issue" according to apple ? Seems like when my device reaches after 2years they 
always start to malfunction. Ideas for why this happens? How to resolve this! 

Sent from my iPhone

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