Re: Moneyreader not running on iphone 5

2017-04-05 Thread becky knaub
Yes.  It was the first thing we did.

Becky 

> On Apr 5, 2017, at 1:41 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Have you allowed the app access to the camera?
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mike Ulrich
> Sent: Wednesday, April 05, 2017 8:45 AM
> To: viphone@googlegroups.com
> Subject: RE: Moneyreader not running on iphone 5
> 
> I have a 16 gig IPhone 5S; with the Money Reader app on it. I only have about 
> 1 gig of storage left.
> I don't have any problems with it, it always runs and quickly identifies 
> money for me.
> You might want to check your settings, to make sure it's set to use the 
> camera and what not.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> becky K
> Sent: Wednesday, April 05, 2017 11:18 AM
> To: VIPhone
> Subject: Moneyreader not running on iphone 5
> 
> Hi all, 
> I just installed the MoneyReader application by looked hill on a clients 
> iPhone 5 for them. Unfortunately the app opens but will not identify any 
> money. Has anyone else noticed this? I have tried restarting the application, 
> restarting the phone  and making sure all other apps are closed and that 
> there is enough storage space. The client has not quite 2 GB of storage left 
> on their iPhone. Is the lack of space a problem for MoneyReader? Thanks. 
> 
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RE: Moneyreader not running on iphone 5

2017-04-05 Thread Sieghard Weitzel
Have you allowed the app access to the camera?

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mike Ulrich
Sent: Wednesday, April 05, 2017 8:45 AM
To: viphone@googlegroups.com
Subject: RE: Moneyreader not running on iphone 5

I have a 16 gig IPhone 5S; with the Money Reader app on it. I only have about 1 
gig of storage left.
I don't have any problems with it, it always runs and quickly identifies money 
for me.
You might want to check your settings, to make sure it's set to use the camera 
and what not.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
becky K
Sent: Wednesday, April 05, 2017 11:18 AM
To: VIPhone
Subject: Moneyreader not running on iphone 5

 Hi all, 
 I just installed the MoneyReader application by looked hill on a clients 
iPhone 5 for them. Unfortunately the app opens but will not identify any money. 
Has anyone else noticed this? I have tried restarting the application, 
restarting the phone  and making sure all other apps are closed and that there 
is enough storage space. The client has not quite 2 GB of storage left on their 
iPhone. Is the lack of space a problem for MoneyReader? Thanks. 

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RE: Moneyreader not running on iphone 5

2017-04-05 Thread Mike Ulrich
I have a 16 gig IPhone 5S; with the Money Reader app on it. I only have about 1 
gig of storage left.
I don't have any problems with it, it always runs and quickly identifies money 
for me.
You might want to check your settings, to make sure it's set to use the camera 
and what not.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
becky K
Sent: Wednesday, April 05, 2017 11:18 AM
To: VIPhone
Subject: Moneyreader not running on iphone 5

 Hi all, 
 I just installed the MoneyReader application by looked hill on a clients 
iPhone 5 for them. Unfortunately the app opens but will not identify any money. 
Has anyone else noticed this? I have tried restarting the application, 
restarting the phone  and making sure all other apps are closed and that there 
is enough storage space. The client has not quite 2 GB of storage left on their 
iPhone. Is the lack of space a problem for MoneyReader? Thanks. 

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Re: Moneyreader not running on iphone 5

2017-04-05 Thread Donald L. Roberts
Becky, I had a similar problem on my iPhone 6 after having used the 
program previously on a 4S.  However, I got it to work well on my 6 when 
I moved the phone farther away from the bill to be identified.  So I 
concluded that because the 6 had a better camera than the 4S, I needed 
to hold the phone farther away from the bill for the program to work.  
My conclusion may be in error, but the bottom line is that I got it to 
work on my 6.



Don Roberts



On 4/5/2017 8:18 AM, becky K wrote:

  Hi all,
  I just installed the MoneyReader application by looked hill on a clients 
iPhone 5 for them. Unfortunately the app opens but will not identify any money. 
Has anyone else noticed this? I have tried restarting the application, 
restarting the phone  and making sure all other apps are closed and that there 
is enough storage space. The client has not quite 2 GB of storage left on their 
iPhone. Is the lack of space a problem for MoneyReader? Thanks.



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