RE: NPR News App Not Accessible? was Re: App Reviews -- it appears the Developers can censor them

2014-05-03 Thread Kramlinger, Keith G., M.D.
It's M PR, not N PR.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Arnold Schmidt
Sent: Saturday, May 03, 2014 9:24 PM
To: viphone@googlegroups.com
Subject: NPR News App Not Accessible? was Re: App Reviews -- it appears the 
Developers can censor them

Perhaps there is more than one NPR news app, but the one I have is called NPR 
news  and is quite accessible.  I use it several times a week to read, 
and listen to stories and listen to the hourly news broadcast.  Just 
before writing this reply, I checked to see if a new update had changed it in 
some way.  For me, it is still very accessible.

Arnold Schmidt
- Original Message -
From: Kramlinger, Keith G., M.D. kramlinger.ke...@mayo.edu
To: viphone@googlegroups.com
Sent: Saturday, May 03, 2014 12:17 PM
Subject: RE: App Reviews -- it appears the Developers can censor them


Hi Mark,

The 2 apps were The Great Courses app and the MPRNews app.

I don't have copies. Basically, both reviews were about the same.

The title of the reviews were something like this: This app is not 
accessible to or usable by the blind.

The content of the reviews were something like this: Buttons on this site 
are not labelled for reading by VoiceOver, the onboard iOS screen reading 
software. Links are labeled by image title, such as 1050 jpg image which 
do not provide meaningful information for blind users to determine the 
nature of the link. These issues could likely be corrected without a great 
deal of time or effort. Please refer to the Developers App toolkit 
information regarding accessibility at Apple. Please give serious 
consideration to making your website accessible to the blind.

For the Great Courses app, I also included the following at the beginning of 
the review content: I have been in phone contact and email contact with 
customer service on 4 occasions since October 2013. I received an email 
message today from customer service indicating they had no plans to make 
their app accessible to the blind.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of M. Taylor
Sent: Friday, May 02, 2014 8:36 PM
To: viphone@googlegroups.com
Subject: RE: App Reviews -- it appears the Developers can censor them

Hello Keith,

I, too, have experienced this phenomenon.

If I may ask, what are the names of the two apps you reviewed?

Also, if you saved a copy of the reviews, would you consider posting them on
this list?  I, for one, would like to read them.

Mark

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kramlinger, Keith G., M.D.
Sent: Friday, May 02, 2014 6:20 PM
To: viphone@googlegroups.com
Subject: App Reviews -- it appears the Developers can censor them

Hi,

I've sent reviews on 2 different apps this past week, but neither were
posted.

I've written iTunes Store Support about this. They confirmed my reviews were
sent but that apparently they were not posted as the Developers Review
Boards must not have allowed that.

Here is the comment from the iTunes Store Support message: Keith, as I
investigate. There are several reason why your reviews are not posted,
actually your reviews have bent sent but it depends on the developers review
boards to approve it. I'm sorry I can't provide you details regarding this
because we are just for billing, downloading and purchasing. I hope you
understand us.

Does this sound right? Seems like it would defeat the purpose of App Reviews
if Developers can have Review Boards to determine if they'll approve the
review before allowing it to be posted.

By the way, both of my reviews of apps were negative, as neither app was
accessible.

Thanks, Keith
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Re: NPR News App Not Accessible? was Re: App Reviews -- it appears the Developers can censor them

2014-05-03 Thread Desi Noller
Hi Arnold and All,

I can second your experience with the NPR News App.  I use it often as well, 
and I have had no difficulty in doing so.  I am totally blind and rely on 
VoiceOver completely!  I have had trouble using the NPR Music App.  The news 
one works beautifully though!

Desi



On May 3, 2014, at 7:24 PM, Arnold Schmidt arno...@mindspring.com wrote:

 Perhaps there is more than one NPR news app, but the one I have is called NPR 
 news  and is quite accessible.  I use it several times a week to read, and 
 listen to stories and listen to the hourly news broadcast.  Just before 
 writing this reply, I checked to see if a new update had changed it in some 
 way.  For me, it is still very accessible.
 
 Arnold Schmidt
 - Original Message - From: Kramlinger, Keith G., M.D. 
 kramlinger.ke...@mayo.edu
 To: viphone@googlegroups.com
 Sent: Saturday, May 03, 2014 12:17 PM
 Subject: RE: App Reviews -- it appears the Developers can censor them
 
 
 Hi Mark,
 
 The 2 apps were The Great Courses app and the MPRNews app.
 
 I don't have copies. Basically, both reviews were about the same.
 
 The title of the reviews were something like this: This app is not accessible 
 to or usable by the blind.
 
 The content of the reviews were something like this: Buttons on this site are 
 not labelled for reading by VoiceOver, the onboard iOS screen reading 
 software. Links are labeled by image title, such as 1050 jpg image which do 
 not provide meaningful information for blind users to determine the nature of 
 the link. These issues could likely be corrected without a great deal of time 
 or effort. Please refer to the Developers App toolkit information regarding 
 accessibility at Apple. Please give serious consideration to making your 
 website accessible to the blind.
 
 For the Great Courses app, I also included the following at the beginning of 
 the review content: I have been in phone contact and email contact with 
 customer service on 4 occasions since October 2013. I received an email 
 message today from customer service indicating they had no plans to make 
 their app accessible to the blind.
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
 M. Taylor
 Sent: Friday, May 02, 2014 8:36 PM
 To: viphone@googlegroups.com
 Subject: RE: App Reviews -- it appears the Developers can censor them
 
 Hello Keith,
 
 I, too, have experienced this phenomenon.
 
 If I may ask, what are the names of the two apps you reviewed?
 
 Also, if you saved a copy of the reviews, would you consider posting them on
 this list?  I, for one, would like to read them.
 
 Mark
 
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Kramlinger, Keith G., M.D.
 Sent: Friday, May 02, 2014 6:20 PM
 To: viphone@googlegroups.com
 Subject: App Reviews -- it appears the Developers can censor them
 
 Hi,
 
 I've sent reviews on 2 different apps this past week, but neither were
 posted.
 
 I've written iTunes Store Support about this. They confirmed my reviews were
 sent but that apparently they were not posted as the Developers Review
 Boards must not have allowed that.
 
 Here is the comment from the iTunes Store Support message: Keith, as I
 investigate. There are several reason why your reviews are not posted,
 actually your reviews have bent sent but it depends on the developers review
 boards to approve it. I'm sorry I can't provide you details regarding this
 because we are just for billing, downloading and purchasing. I hope you
 understand us.
 
 Does this sound right? Seems like it would defeat the purpose of App Reviews
 if Developers can have Review Boards to determine if they'll approve the
 review before allowing it to be posted.
 
 By the way, both of my reviews of apps were negative, as neither app was
 accessible.
 
 Thanks, Keith
 -- 
 The following information is important for all members of the viphone list.
 All new members to the this list are moderated by default. If you have any
 questions or concerns about the running of this list, or if you feel that a
 member's post is inappropriate, please contact the owners or moderators
 directly rather than posting on the list itself. The archives for this list
 can be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
 --- You received this message because you are subscribed to the Google Groups
 VIPhone group.
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 To post to this group, send email to viphone@googlegroups.com.
 Visit this group at http://groups.google.com/group/viphone.
 For more options, visit https://groups.google.com/d/optout.
 
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 The following information is important for all members of the viphone list. 
 All new members to the this list are moderated by default. If you have any 
 questions or concerns about the running of this list, or if you feel that a 
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