Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread englishrider91 
Is it some new type of voicemail that they're trying out, then? I'm confused.


Thanks,
Ari

> On Oct 29, 2015, at 4:30 AM, 'Ray T. Mahorney' via VIPhone 
>  wrote:
> 
> HD is not visual voicemail.
> 
> 
> Ray T. Mahorney
> WA4WGA
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Thursday, October 29, 2015 11:22
> To: viphone@googlegroups.com
> Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
> Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail
> 
> Hey, cool! By HD voicemail, do you mean visual voicemail? If so, I already 
> have that set. I'll have to call about getting the delay extended. This would 
> be really great for me, as I often have the problem of not being able to 
> reach the phone on time.
> 
> 
> Thanks,
> Ari
> 
>> On Oct 29, 2015, at 1:35 AM, M. Taylor  wrote:
>> 
>> Hello Everyone,
>> 
>> As the following is extremely important to my enjoyment of iPhone and 
>> in so much as I think it an important tool for many of us, I am going 
>> to post this to both the Mac Visionaries and V iPhone mailing lists.
>> 
>> Please note that I can only verify the following on the A T & T 
>> Wireless network.
>> 
>> Generally speaking, the default time it takes for an incoming call to 
>> be sent to voicemail is approximately 20 seconds or, from the caller's 
>> point of view, 4 rings.
>> 
>> For many years, it has been possible to increase the time it takes an 
>> incoming call to be sent to voicemail to as much as 30 seconds.  You 
>> might not think 10 seconds would make that much of a difference but, 
>> believe me, it does.
>> 
>> Needless to say, I had my settings set to 30 seconds.  Although A T & 
>> T Wireless customer service representatives would change this account 
>> setting, upon request, it was actually possible, through a series of 
>> service dial commands, to adjust the setting directly from iPhone.
>> 
>> Those of you who, like me, were using the increased value setting, 
>> noticed that upon having your account provisioned for HD voicemail, a 
>> requirement in order to take advantage of WiFi calling, lost the 
>> benefit of the increased value.  That is to say, incoming calls, once 
>> again, were going to voicemail after 20 seconds, instead of 30.  You 
>> may have also noticed that the service dial commands, once used to 
>> manually adjust this setting, is no longer valid.
>> 
>> Well, as it turns out, the delay value previously set, only applies to 
>> the legacy voicemail system and not to the new HD voicemail system.
>> 
>> The good news is that you can call A T & T Wireless, 800-331-0500, and 
>> have the customer service representatives adjust the incoming call 
>> setting but you must be certain to tell the rep, as many of them are 
>> not yet aware, to make the adjustment to the HD voicemail system and 
>> not the legacy system, the system that first appears when an account is 
>> displayed.
>> 
>> Even better, the new system allows for even longer delay times than 
>> did the legacy system.  I currently have my delay time set to 40 
>> seconds.  It is absolutely marvelous.
>> 
>> Some of you may be wondering why one would want to have such a high 
>> delay time.  The answer is that it gives one, more time to reach the 
>> phone, should she/he be in a different room than the phone or time to 
>> dry his/her hands before touching the phone, etc.
>> 
>> One final thing, many representatives may not know that the new system 
>> delay time can be adjusted; so if they do not know how to adjust the 
>> time, graciously insist that it can be done and request that your call 
>> be escalated to the next level of technical support.
>> 
>> I am happy to say that a couple of acquaintances, with whom I first 
>> shared this information, have, like me, taken advantage of this new 
>> feature set and, also like me, are happier than clams in clam sauce (smile).
>> 
>> Good Luck and Enjoy,
>> 
>> Mark
>> 
>> --
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at http://groups.google.com/group/viphone.

RE: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread 'Ray T. Mahorney' via VIPhone 
HD is not visual voicemail.


Ray T. Mahorney
WA4WGA


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Thursday, October 29, 2015 11:22
To: viphone@googlegroups.com
Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

Hey, cool! By HD voicemail, do you mean visual voicemail? If so, I already have 
that set. I'll have to call about getting the delay extended. This would be 
really great for me, as I often have the problem of not being able to reach the 
phone on time.


Thanks,
Ari

> On Oct 29, 2015, at 1:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and 
> in so much as I think it an important tool for many of us, I am going 
> to post this to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T 
> Wireless network.
> 
> Generally speaking, the default time it takes for an incoming call to 
> be sent to voicemail is approximately 20 seconds or, from the caller's 
> point of view, 4 rings.
> 
> For many years, it has been possible to increase the time it takes an 
> incoming call to be sent to voicemail to as much as 30 seconds.  You 
> might not think 10 seconds would make that much of a difference but, 
> believe me, it does.
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & 
> T Wireless customer service representatives would change this account 
> setting, upon request, it was actually possible, through a series of 
> service dial commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, 
> noticed that upon having your account provisioned for HD voicemail, a 
> requirement in order to take advantage of WiFi calling, lost the 
> benefit of the increased value.  That is to say, incoming calls, once 
> again, were going to voicemail after 20 seconds, instead of 30.  You 
> may have also noticed that the service dial commands, once used to 
> manually adjust this setting, is no longer valid.
> 
> Well, as it turns out, the delay value previously set, only applies to 
> the legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and 
> have the customer service representatives adjust the incoming call 
> setting but you must be certain to tell the rep, as many of them are 
> not yet aware, to make the adjustment to the HD voicemail system and 
> not the legacy system, the system that first appears when an account is 
> displayed.
> 
> Even better, the new system allows for even longer delay times than 
> did the legacy system.  I currently have my delay time set to 40 
> seconds.  It is absolutely marvelous.
> 
> Some of you may be wondering why one would want to have such a high 
> delay time.  The answer is that it gives one, more time to reach the 
> phone, should she/he be in a different room than the phone or time to 
> dry his/her hands before touching the phone, etc.
> 
> One final thing, many representatives may not know that the new system 
> delay time can be adjusted; so if they do not know how to adjust the 
> time, graciously insist that it can be done and request that your call 
> be escalated to the next level of technical support.
> 
> I am happy to say that a couple of acquaintances, with whom I first 
> shared this information, have, like me, taken advantage of this new 
> feature set and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at http://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather

Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread Pete Nalda 
I wonder if this applies to t-mobile customers as well. Just yesterday, I had a 
call ring only twice, and then go to voicemail. That's something I hadn't had 
happen in the past. 

Egun On, Lagunak! (basque for G'day, Mates
Louie P (Pete) Nalda
MySpace.com/musikonalda
Facebook.com/lpnalda
Linkedin.com/in/lpnalda
Twitter: @lpnalda

> On Oct 29, 2015, at 3:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and in so
> much as I think it an important tool for many of us, I am going to post this
> to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T Wireless
> network.
> 
> Generally speaking, the default time it takes for an incoming call to be
> sent to voicemail is approximately 20 seconds or, from the caller's point of
> view, 4 rings.  
> 
> For many years, it has been possible to increase the time it takes an
> incoming call to be sent to voicemail to as much as 30 seconds.  You might
> not think 10 seconds would make that much of a difference but, believe me,
> it does.  
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & T
> Wireless customer service representatives would change this account setting,
> upon request, it was actually possible, through a series of service dial
> commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, noticed
> that upon having your account provisioned for HD voicemail, a requirement in
> order to take advantage of WiFi calling, lost the benefit of the increased
> value.  That is to say, incoming calls, once again, were going to voicemail
> after 20 seconds, instead of 30.  You may have also noticed that the service
> dial commands, once used to manually adjust this setting, is no longer
> valid.
> 
> Well, as it turns out, the delay value previously set, only applies to the
> legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and have
> the customer service representatives adjust the incoming call setting but
> you must be certain to tell the rep, as many of them are not yet aware, to
> make the adjustment to the HD voicemail system and not the legacy system,
> the system that first appears when an account is displayed.
> 
> Even better, the new system allows for even longer delay times than did the
> legacy system.  I currently have my delay time set to 40 seconds.  It is
> absolutely marvelous.  
> 
> Some of you may be wondering why one would want to have such a high delay
> time.  The answer is that it gives one, more time to reach the phone, should
> she/he be in a different room than the phone or time to dry his/her hands
> before touching the phone, etc.  
> 
> One final thing, many representatives may not know that the new system delay
> time can be adjusted; so if they do not know how to adjust the time,
> graciously insist that it can be done and request that your call be
> escalated to the next level of technical support.  
> 
> I am happy to say that a couple of acquaintances, with whom I first shared
> this information, have, like me, taken advantage of this new feature set
> and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at http://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
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Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread M. Taylor 
Hello Everyone,

As the following is extremely important to my enjoyment of iPhone and in so
much as I think it an important tool for many of us, I am going to post this
to both the Mac Visionaries and V iPhone mailing lists.

Please note that I can only verify the following on the A T & T Wireless
network.

Generally speaking, the default time it takes for an incoming call to be
sent to voicemail is approximately 20 seconds or, from the caller's point of
view, 4 rings.  

For many years, it has been possible to increase the time it takes an
incoming call to be sent to voicemail to as much as 30 seconds.  You might
not think 10 seconds would make that much of a difference but, believe me,
it does.  

Needless to say, I had my settings set to 30 seconds.  Although A T & T
Wireless customer service representatives would change this account setting,
upon request, it was actually possible, through a series of service dial
commands, to adjust the setting directly from iPhone.

Those of you who, like me, were using the increased value setting, noticed
that upon having your account provisioned for HD voicemail, a requirement in
order to take advantage of WiFi calling, lost the benefit of the increased
value.  That is to say, incoming calls, once again, were going to voicemail
after 20 seconds, instead of 30.  You may have also noticed that the service
dial commands, once used to manually adjust this setting, is no longer
valid.

Well, as it turns out, the delay value previously set, only applies to the
legacy voicemail system and not to the new HD voicemail system.

The good news is that you can call A T & T Wireless, 800-331-0500, and have
the customer service representatives adjust the incoming call setting but
you must be certain to tell the rep, as many of them are not yet aware, to
make the adjustment to the HD voicemail system and not the legacy system,
the system that first appears when an account is displayed.

Even better, the new system allows for even longer delay times than did the
legacy system.  I currently have my delay time set to 40 seconds.  It is
absolutely marvelous.  

Some of you may be wondering why one would want to have such a high delay
time.  The answer is that it gives one, more time to reach the phone, should
she/he be in a different room than the phone or time to dry his/her hands
before touching the phone, etc.  

One final thing, many representatives may not know that the new system delay
time can be adjusted; so if they do not know how to adjust the time,
graciously insist that it can be done and request that your call be
escalated to the next level of technical support.  

I am happy to say that a couple of acquaintances, with whom I first shared
this information, have, like me, taken advantage of this new feature set
and, also like me, are happier than clams in clam sauce (smile).

Good Luck and Enjoy,

Mark

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread englishrider91 
Hey, cool! By HD voicemail, do you mean visual voicemail? If so, I already have 
that set. I'll have to call about getting the delay extended. This would be 
really great for me, as I often have the problem of not being able to reach the 
phone on time.


Thanks,
Ari

> On Oct 29, 2015, at 1:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and in so
> much as I think it an important tool for many of us, I am going to post this
> to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T Wireless
> network.
> 
> Generally speaking, the default time it takes for an incoming call to be
> sent to voicemail is approximately 20 seconds or, from the caller's point of
> view, 4 rings.  
> 
> For many years, it has been possible to increase the time it takes an
> incoming call to be sent to voicemail to as much as 30 seconds.  You might
> not think 10 seconds would make that much of a difference but, believe me,
> it does.  
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & T
> Wireless customer service representatives would change this account setting,
> upon request, it was actually possible, through a series of service dial
> commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, noticed
> that upon having your account provisioned for HD voicemail, a requirement in
> order to take advantage of WiFi calling, lost the benefit of the increased
> value.  That is to say, incoming calls, once again, were going to voicemail
> after 20 seconds, instead of 30.  You may have also noticed that the service
> dial commands, once used to manually adjust this setting, is no longer
> valid.
> 
> Well, as it turns out, the delay value previously set, only applies to the
> legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and have
> the customer service representatives adjust the incoming call setting but
> you must be certain to tell the rep, as many of them are not yet aware, to
> make the adjustment to the HD voicemail system and not the legacy system,
> the system that first appears when an account is displayed.
> 
> Even better, the new system allows for even longer delay times than did the
> legacy system.  I currently have my delay time set to 40 seconds.  It is
> absolutely marvelous.  
> 
> Some of you may be wondering why one would want to have such a high delay
> time.  The answer is that it gives one, more time to reach the phone, should
> she/he be in a different room than the phone or time to dry his/her hands
> before touching the phone, etc.  
> 
> One final thing, many representatives may not know that the new system delay
> time can be adjusted; so if they do not know how to adjust the time,
> graciously insist that it can be done and request that your call be
> escalated to the next level of technical support.  
> 
> I am happy to say that a couple of acquaintances, with whom I first shared
> this information, have, like me, taken advantage of this new feature set
> and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at http://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from

Re: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread Pete Nalda 
Ok. I'll give them a call and report back. 

Egun On, Lagunak! (basque for G'day, Mates
Louie P (Pete) Nalda
MySpace.com/musikonalda
Facebook.com/lpnalda
Linkedin.com/in/lpnalda
Twitter: @lpnalda

> On Oct 29, 2015, at 9:35 PM, M. Taylor  wrote:
> 
> Hello Pete,
> 
> In the past, A T & T Wireless and T-Mobile mirrored each other in many 
> feature sets.  It certainly cannot hurt to give T Mobile a quick call, eh?
> 
> Should you decide to contact them, please let us know what happens.
> 
> Good Luck,
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Pete Nalda
> Sent: Thursday, October 29, 2015 1:26 PM
> To: viphone@googlegroups.com
> Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
> Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail
> 
> I wonder if this applies to t-mobile customers as well. Just yesterday, I had 
> a call ring only twice, and then go to voicemail. That's something I hadn't 
> had happen in the past. 
> 
> Egun On, Lagunak! (basque for G'day, Mates Louie P (Pete) Nalda 
> MySpace.com/musikonalda Facebook.com/lpnalda Linkedin.com/in/lpnalda
> Twitter: @lpnalda
> 
>> On Oct 29, 2015, at 3:35 AM, M. Taylor  wrote:
>> 
>> Hello Everyone,
>> 
>> As the following is extremely important to my enjoyment of iPhone and 
>> in so much as I think it an important tool for many of us, I am going 
>> to post this to both the Mac Visionaries and V iPhone mailing lists.
>> 
>> Please note that I can only verify the following on the A T & T 
>> Wireless network.
>> 
>> Generally speaking, the default time it takes for an incoming call to 
>> be sent to voicemail is approximately 20 seconds or, from the caller's 
>> point of view, 4 rings.
>> 
>> For many years, it has been possible to increase the time it takes an 
>> incoming call to be sent to voicemail to as much as 30 seconds.  You 
>> might not think 10 seconds would make that much of a difference but, 
>> believe me, it does.
>> 
>> Needless to say, I had my settings set to 30 seconds.  Although A T & 
>> T Wireless customer service representatives would change this account 
>> setting, upon request, it was actually possible, through a series of 
>> service dial commands, to adjust the setting directly from iPhone.
>> 
>> Those of you who, like me, were using the increased value setting, 
>> noticed that upon having your account provisioned for HD voicemail, a 
>> requirement in order to take advantage of WiFi calling, lost the 
>> benefit of the increased value.  That is to say, incoming calls, once 
>> again, were going to voicemail after 20 seconds, instead of 30.  You 
>> may have also noticed that the service dial commands, once used to 
>> manually adjust this setting, is no longer valid.
>> 
>> Well, as it turns out, the delay value previously set, only applies to 
>> the legacy voicemail system and not to the new HD voicemail system.
>> 
>> The good news is that you can call A T & T Wireless, 800-331-0500, and 
>> have the customer service representatives adjust the incoming call 
>> setting but you must be certain to tell the rep, as many of them are 
>> not yet aware, to make the adjustment to the HD voicemail system and 
>> not the legacy system, the system that first appears when an account is 
>> displayed.
>> 
>> Even better, the new system allows for even longer delay times than 
>> did the legacy system.  I currently have my delay time set to 40 
>> seconds.  It is absolutely marvelous.
>> 
>> Some of you may be wondering why one would want to have such a high 
>> delay time.  The answer is that it gives one, more time to reach the 
>> phone, should she/he be in a different room than the phone or time to 
>> dry his/her hands before touching the phone, etc.
>> 
>> One final thing, many representatives may not know that the new system 
>> delay time can be adjusted; so if they do not know how to adjust the 
>> time, graciously insist that it can be done and request that your call 
>> be escalated to the next level of technical support.
>> 
>> I am happy to say that a couple of acquaintances, with whom I first 
>> shared this information, have, like me, taken advantage of this new 
>> feature set and, also like me, are happier than clams in clam sauce (smile).
>> 
>> Good Luck and Enjoy,
>> 
>> Mark
>> 
>> --
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
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RE: Some Information for A T & T Wireless Customers Who Recently Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

2015-10-29 Thread M. Taylor 
Hello Pete,

In the past, A T & T Wireless and T-Mobile mirrored each other in many feature 
sets.  It certainly cannot hurt to give T Mobile a quick call, eh?

Should you decide to contact them, please let us know what happens.

Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Pete Nalda
Sent: Thursday, October 29, 2015 1:26 PM
To: viphone@googlegroups.com
Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail

I wonder if this applies to t-mobile customers as well. Just yesterday, I had a 
call ring only twice, and then go to voicemail. That's something I hadn't had 
happen in the past. 

Egun On, Lagunak! (basque for G'day, Mates Louie P (Pete) Nalda 
MySpace.com/musikonalda Facebook.com/lpnalda Linkedin.com/in/lpnalda
Twitter: @lpnalda

> On Oct 29, 2015, at 3:35 AM, M. Taylor  wrote:
> 
> Hello Everyone,
> 
> As the following is extremely important to my enjoyment of iPhone and 
> in so much as I think it an important tool for many of us, I am going 
> to post this to both the Mac Visionaries and V iPhone mailing lists.
> 
> Please note that I can only verify the following on the A T & T 
> Wireless network.
> 
> Generally speaking, the default time it takes for an incoming call to 
> be sent to voicemail is approximately 20 seconds or, from the caller's 
> point of view, 4 rings.
> 
> For many years, it has been possible to increase the time it takes an 
> incoming call to be sent to voicemail to as much as 30 seconds.  You 
> might not think 10 seconds would make that much of a difference but, 
> believe me, it does.
> 
> Needless to say, I had my settings set to 30 seconds.  Although A T & 
> T Wireless customer service representatives would change this account 
> setting, upon request, it was actually possible, through a series of 
> service dial commands, to adjust the setting directly from iPhone.
> 
> Those of you who, like me, were using the increased value setting, 
> noticed that upon having your account provisioned for HD voicemail, a 
> requirement in order to take advantage of WiFi calling, lost the 
> benefit of the increased value.  That is to say, incoming calls, once 
> again, were going to voicemail after 20 seconds, instead of 30.  You 
> may have also noticed that the service dial commands, once used to 
> manually adjust this setting, is no longer valid.
> 
> Well, as it turns out, the delay value previously set, only applies to 
> the legacy voicemail system and not to the new HD voicemail system.
> 
> The good news is that you can call A T & T Wireless, 800-331-0500, and 
> have the customer service representatives adjust the incoming call 
> setting but you must be certain to tell the rep, as many of them are 
> not yet aware, to make the adjustment to the HD voicemail system and 
> not the legacy system, the system that first appears when an account is 
> displayed.
> 
> Even better, the new system allows for even longer delay times than 
> did the legacy system.  I currently have my delay time set to 40 
> seconds.  It is absolutely marvelous.
> 
> Some of you may be wondering why one would want to have such a high 
> delay time.  The answer is that it gives one, more time to reach the 
> phone, should she/he be in a different room than the phone or time to 
> dry his/her hands before touching the phone, etc.
> 
> One final thing, many representatives may not know that the new system 
> delay time can be adjusted; so if they do not know how to adjust the 
> time, graciously insist that it can be done and request that your call 
> be escalated to the next level of technical support.
> 
> I am happy to say that a couple of acquaintances, with whom I first 
> shared this information, have, like me, taken advantage of this new 
> feature set and, also like me, are happier than clams in clam sauce (smile).
> 
> Good Luck and Enjoy,
> 
> Mark
> 
> --
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