To AppleCare or not....that is the question

['Kramlinger, Keith G., M.D.' via VIPhone]

Hi,

I have always routinely purchased AppleCare, but have never really had any 
reason to use it.

I still have a few weeks before the deadline for purchasing AppleCare for my XS.

I'm curious how others on this list are viewing AppleCare.

Any thoughts appreciated.

Best, Keith

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Re: To AppleCare or not....that is the question

['Marcio' via VIPhone]

Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. Also 
I've really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple expert, 
don't know.
However, from what I've heard on the lists I am on, when you call the 
Apple Support they say that if you use whatever accessibility feature 
you don't need AppleCare to be answered.


I'm sure it won't help almost in any way, but if you find use for at 
least one of the words I wrote I'll be glad :)


Cheers,
Marcio
Follow me on Twitter 

Em 10/02/2019 21:51, 'Kramlinger, Keith G., M.D.' via VIPhone escreveu:


Hi,

I have always routinely purchased AppleCare, but have never really had 
any reason to use it.


I still have a few weeks before the deadline for purchasing AppleCare 
for my XS.


I’m curious how others on this list are viewing AppleCare.

Any thoughts appreciated.

Best, Keith

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Re: To AppleCare or not....that is the question

[Agent086b]

Hi,
I think it is to expensive. However I buy it each time I upgrade a phone. I 
have had 3 phones replaced under Apple Care. The last was my iPhoneXs, it had a 
hardware fault I couldn’t plug in the cord to charge the phone. 
Max.

> On 11 Feb 2019, at 10:51 am, 'Kramlinger, Keith G., M.D.' via VIPhone 
>  wrote:
> 
> Hi,
>  
> I have always routinely purchased AppleCare, but have never really had any 
> reason to use it.
>  
> I still have a few weeks before the deadline for purchasing AppleCare for my 
> XS.
>  
> I’m curious how others on this list are viewing AppleCare.
>  
> Any thoughts appreciated.
>  
> Best, Keith
> 
> -- 
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> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:  
> mk...@ucla.edu . Your list owner is Cara Quinn - you 
> can reach Cara at caraqu...@caraquinn.com 
>  
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Re: To AppleCare or not....that is the question

[Marie N.]

Perhaps I have just been lucky but I have been using IPhones since 2010 and 
never purchased Apple Care. Nor have I ever needed it. So I have saved enough 
to buy two more phones with the money I did not give to Apple. I take great 
care and have not gotten a lemon so far.


From: 'Kramlinger, Keith G., M.D.' via VIPhone 
Sent: Sunday, February 10, 2019 3:51 PM
To: viphone@googlegroups.com 
Subject: To AppleCare or not....that is the question

Hi,

 

I have always routinely purchased AppleCare, but have never really had any 
reason to use it.

 

I still have a few weeks before the deadline for purchasing AppleCare for my XS.

 

I’m curious how others on this list are viewing AppleCare.

 

Any thoughts appreciated.

 

Best, Keith

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RE: To AppleCare or not....that is the question

[Carolyn Arnold]

When I first got an iPhone, my daughter-in-law said, you need Apple Care. Well 
she does, because she and my granddaughters are always going around with 
cracked screens. I didn't keep it. It could be that life style has something to 
do with it. At that time, I had a Verizon plan and Apple Care for phone 
maintenance and some other kind of insurance for if my phone was lost or 
stolen. I have neither now. 

Best regards,

Carolyn 


-Original Message-
From: 'Kramlinger, Keith G., M.D.' via VIPhone 
[mailto:viphone@googlegroups.com] 
Sent: Sunday, February 10, 2019 6:51 PM
To: viphone@googlegroups.com
Subject: To AppleCare or not....that is the question

Hi,

 

I have always routinely purchased AppleCare, but have never really had any 
reason to use it.

 

I still have a few weeks before the deadline for purchasing AppleCare for my XS.

 

I’m curious how others on this list are viewing AppleCare.

 

Any thoughts appreciated.

 

Best, Keith

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RE: To AppleCare or not....that is the question

[Carolyn Arnold]

Apple Care is maintenance insurance on an Apple phone. 

Best regards,

Carolyn 


-Original Message-
From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com] 
Sent: Sunday, February 10, 2019 6:55 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or not....that is the question

Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. Also I've 
really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple expert, don't 
know.
However, from what I've heard on the lists I am on, when you call the Apple 
Support they say that if you use whatever accessibility feature you don't need 
AppleCare to be answered.

I'm sure it won't help almost in any way, but if you find use for at least one 
of the words I wrote I'll be glad :)


Cheers, 
Marcio 
Follow me on Twitter <https://twitter.com/firirinfonfon>  


Em 10/02/2019 21:51, 'Kramlinger, Keith G., M.D.' via VIPhone escreveu:


Hi,

 

I have always routinely purchased AppleCare, but have never really had 
any reason to use it.

 

I still have a few weeks before the deadline for purchasing AppleCare 
for my XS.

 

I’m curious how others on this list are viewing AppleCare.

 

Any thoughts appreciated.

 

Best, Keith

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RE: To AppleCare or not....that is the question

[Cristobal Muñoz]

I got the $249 Apple Care for my 256 GB XR. Damage, Theft and loss. It’s 
basically my iPad. I also use it for my business. it didn’t hurt as much to 
shell out the extra $250 since I can right it off anyway.

In general, I’m not a klutz, but still, I’ve dropped my phone like anyone else 
and since this phone ended up costing me more than my laptop and I basically do 
everything on it… thus my springing for the insurance. 

I remember my first iPhone, a 4S, got the volume down button stuck. I ended up 
using the on screen volume control for a while which sucked. it turned out to 
be an issue with a batch of 4S phones so Sprint in that case swapped it out for 
a refurbished one. Another time, I bought an iPhone 5 off of eBay. It was 
working fine for a while, but then the battery stopped holding a charge and the 
power button was acting all funky. There was a notice about a program to get 
certain iPhones with a wonky power button fixed at no cost so I took my phone 
into my local Apple store and after the guy checked it out, noticed the power 
button and something else with the battery and something else that I can’t 
remember anymore, he just exchanged it for a brand new iPhone 5. Didn’t even 
ask me for a receipt or anything.

While I have yet to crack any of my phone’s screens and always slap a screen 
protector on them and have them in a case, you never know. It would suck big 
time to break your $300 or $400 phone and maybe at that price range, it may not 
make the most sense to get the insurance, but close to $1000? I got the Apple 
Care protection this time.

From: viphone@googlegroups.com  On Behalf Of Marie N.
Sent: Sunday, February 10, 2019 5:50 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

 

Perhaps I have just been lucky but I have been using IPhones since 2010 and 
never purchased Apple Care. Nor have I ever needed it. So I have saved enough 
to buy two more phones with the money I did not give to Apple. I take great 
care and have not gotten a lemon so far.

 

 

From: 'Kramlinger, Keith G., M.D.' via VIPhone 

Sent: Sunday, February 10, 2019 3:51 PM

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Subject: To AppleCare or notthat is the question

 

Hi,

 

I have always routinely purchased AppleCare, but have never really had any 
reason to use it.

 

I still have a few weeks before the deadline for purchasing AppleCare for my XS.

 

I’m curious how others on this list are viewing AppleCare.

 

Any thoughts appreciated.

 

Best, Keith

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Re: To AppleCare or not....that is the question

[Holly]

Is the $249 for a year?  I got my IPhone from Verizon and pay $10 per month for 
the same insurance.  Lost , stolen, damaged, or any other issues not covered 
under the warranty.

Holly

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RE: To AppleCare or not....that is the question

[Sieghard Weitzel]

Just so you know, Apple Care Plus does not cover loss or theft.
It covers accidental damage I think twice, once for each of the two years, but 
if your phone needs to be replaced that is also not free. I have no idea how 
much it costs nowadays with the expensive phones like the XR or XS.
Gone are the days when Apple Care Plus was $79 or $99. The last time I had 
Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3 
months after I got it when I was visiting my families ranch at Christmas that 
year. I went for a walk up their driveway which is gravel and about three 
quarters of a mile long. At the time it was of course covered in snow since we 
are talking about northern British Columbia and the temperature was minus 30 
Celsius (about minus 22 Fahrenheit. When I got back home I realized the phone 
wasn't in the chest pocket of my down parka. Trying to call it or use Find my 
iPhone was useless because in these temperatures and without being close to 
body heat the phone would have shut down in less than 5 minutes. Various 
members of my family spent about 10 hours searching without luck. Fortunately I 
had my phone added to my homeowner's insurance as an extra item with a 0 
deductible. That only costs about $30 a year extra and unlike Apple Care Plus 
it does cover loss or theft. The insurance paid the full price for a new phone. 
About 4 months later after the snow was gone in mid April my brother found the 
phone. I asked him to stick it in a bag of rice and mail it to me, that took a 
few days and when it arrived I took it out and plugged it in. At first nothing 
happened, but to my surprise when I checked it an hour or so later Voiceover 
came right up, I could unlock it with my PIN and as soon as I did it started 
dinging and making all sorts of noises as it connected to my WiFi and 4 months 
worth of emails, messages and notifications went off. In the end I realized 
that the phone worked perfectly fine with two exceptions: the screen was black 
in other words it somehow didn't work any more even though I could do anything 
using Voiceover. And yes, I did of course check if the screen curtain was on 
and it was not. The second issue was that the camera did not work any more. Now 
that I had the physical phone back I took it to an Apple Store and after paying 
$129.99 Canadian they replaced it with a new phone.
Quite a few people on this list who have been here for a few years heard the 
story before, but I recounted it just to make the point that just the cost of 
Apple Care Plus does not cover a phone replacement. Given how expensive Apple 
Care Plus has become I am no longer buying it. Water damage is almost 
impossible nowadays with an iPhone 8 or anything above it because the phones 
are virtually waterproof and the X series phones even more so than the 8 and 
the 8 is more waterproof than the 7. I much rather spend the money to have the 
phone covered through my homeowner's insurance, it's cheaper and it will cover 
loss or theft.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Carolyn 
Arnold
Sent: Sunday, February 10, 2019 5:59 PM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or notthat is the question

Apple Care is maintenance insurance on an Apple phone. 

Best regards,

Carolyn 


-Original Message-
From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com] 
Sent: Sunday, February 10, 2019 6:55 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. Also I've 
really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple expert, don't 
know.
However, from what I've heard on the lists I am on, when you call the Apple 
Support they say that if you use whatever accessibility feature you don't need 
AppleCare to be answered.

I'm sure it won't help almost in any way, but if you find use for at least one 
of the words I wrote I'll be glad :)


Cheers, 
Marcio 
Follow me on Twitter <https://twitter.com/firirinfonfon>  


Em 10/02/2019 21:51, 'Kramlinger, Keith G., M.D.' via VIPhone escreveu:


Hi,

 

I have always routinely purchased AppleCare, but have never really had 
any reason to use it.

 

I still have a few weeks before the deadline for purchasing AppleCare 
for my XS.

 

I’m curious how others on this list are viewing AppleCare.

 

Any thoughts appreciated.

 

Best, Keith

-- 
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or if you feel that a member's post is inappropriate, please contact the owners 
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RE: To AppleCare or not....that is the question

[Sieghard Weitzel]

In case you didn’t read through all of my message I think at this point that 
Apple Care Plus has become too expensive. I used to recommend it, but now that 
the phones are so expensive the insurance has become equally expensive.
If I were you I’d inquire with your homeowner’s insurance if you can add your 
iPhone XS to it on a separate rider with a 0 deductible, if they do it you 
might be surprised about how inexpensive that is compared to Apple Care and 
that would also cover loss or theft, but to make sure ask them exactly what it 
does cover.

From: 'Kramlinger, Keith G., M.D.' via VIPhone 
Sent: Sunday, February 10, 2019 3:51 PM
To: viphone@googlegroups.com
Subject: To AppleCare or not....that is the question

Hi,

I have always routinely purchased AppleCare, but have never really had any 
reason to use it.

I still have a few weeks before the deadline for purchasing AppleCare for my XS.

I’m curious how others on this list are viewing AppleCare.

Any thoughts appreciated.

Best, Keith
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Re: To AppleCare or not....that is the question

[Robin Frost]

Hi,
Just wanted to mention that actually now there is a theft and loss option 
which one can integrate into Apple Care Plus with the newer phones. It is 
under written by the same company that does so for various carriers in the 
USA and actually for me turned out to be cheaper annually than it would have 
been to get it separately through my carrier thus I integrated it into my 
coverage.
Apple also now offers a monthly subscription to Apple Care for the newer 
phones perhaps all models I'm not sure but that is another option to make 
the financial hit easier to take.
I myself have always gotten the coverage as the investment into the device 
is a significant one and I also appreciate the ability to be able to call 
Apple with any questions I might have beyond the initial 60 days oar there 
abouts. But to each their own. All must do that which best suits their 
circumstances.

Robin


-Original Message- 
From: Sieghard Weitzel

Sent: Sunday, February 10, 2019 11:02 PM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or not....that is the question

Just so you know, Apple Care Plus does not cover loss or theft.
It covers accidental damage I think twice, once for each of the two years, 
but if your phone needs to be replaced that is also not free. I have no idea 
how much it costs nowadays with the expensive phones like the XR or XS.
Gone are the days when Apple Care Plus was $79 or $99. The last time I had 
Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3 
months after I got it when I was visiting my families ranch at Christmas 
that year. I went for a walk up their driveway which is gravel and about 
three quarters of a mile long. At the time it was of course covered in snow 
since we are talking about northern British Columbia and the temperature was 
minus 30 Celsius (about minus 22 Fahrenheit. When I got back home I realized 
the phone wasn't in the chest pocket of my down parka. Trying to call it or 
use Find my iPhone was useless because in these temperatures and without 
being close to body heat the phone would have shut down in less than 5 
minutes. Various members of my family spent about 10 hours searching without 
luck. Fortunately I had my phone added to my homeowner's insurance as an 
extra item with a 0 deductible. That only costs about $30 a year extra and 
unlike Apple Care Plus it does cover loss or theft. The insurance paid the 
full price for a new phone. About 4 months later after the snow was gone in 
mid April my brother found the phone. I asked him to stick it in a bag of 
rice and mail it to me, that took a few days and when it arrived I took it 
out and plugged it in. At first nothing happened, but to my surprise when I 
checked it an hour or so later Voiceover came right up, I could unlock it 
with my PIN and as soon as I did it started dinging and making all sorts of 
noises as it connected to my WiFi and 4 months worth of emails, messages and 
notifications went off. In the end I realized that the phone worked 
perfectly fine with two exceptions: the screen was black in other words it 
somehow didn't work any more even though I could do anything using 
Voiceover. And yes, I did of course check if the screen curtain was on and 
it was not. The second issue was that the camera did not work any more. Now 
that I had the physical phone back I took it to an Apple Store and after 
paying $129.99 Canadian they replaced it with a new phone.
Quite a few people on this list who have been here for a few years heard the 
story before, but I recounted it just to make the point that just the cost 
of Apple Care Plus does not cover a phone replacement. Given how expensive 
Apple Care Plus has become I am no longer buying it. Water damage is almost 
impossible nowadays with an iPhone 8 or anything above it because the phones 
are virtually waterproof and the X series phones even more so than the 8 and 
the 8 is more waterproof than the 7. I much rather spend the money to have 
the phone covered through my homeowner's insurance, it's cheaper and it will 
cover loss or theft.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
Carolyn Arnold

Sent: Sunday, February 10, 2019 5:59 PM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or notthat is the question

Apple Care is maintenance insurance on an Apple phone.

Best regards,

Carolyn


-Original Message-
From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com]
Sent: Sunday, February 10, 2019 6:55 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. Also 
I've really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple expert, 
don't know.
However, from what I've heard on the lists I am on, when you call the Apple 
Support 

Re: To AppleCare or not....that is the question

['Marcio' via VIPhone]

Oh, what a stupid I was.
Anyway, thanks for the explanation :)

Cheers,
Marcio
Follow me on Twitter <https://twitter.com/firirinfonfon>

Em 10/02/2019 23:59, Carolyn Arnold escreveu:

Apple Care is maintenance insurance on an Apple phone.

Best regards,

Carolyn


-Original Message-
From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com]
Sent: Sunday, February 10, 2019 6:55 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. Also I've 
really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple expert, don't 
know.
However, from what I've heard on the lists I am on, when you call the Apple 
Support they say that if you use whatever accessibility feature you don't need 
AppleCare to be answered.

I'm sure it won't help almost in any way, but if you find use for at least one 
of the words I wrote I'll be glad :)


Cheers,
Marcio
Follow me on Twitter <https://twitter.com/firirinfonfon>


Em 10/02/2019 21:51, 'Kramlinger, Keith G., M.D.' via VIPhone escreveu:


Hi,



I have always routinely purchased AppleCare, but have never really had 
any reason to use it.



I still have a few weeks before the deadline for purchasing AppleCare 
for my XS.



I’m curious how others on this list are viewing AppleCare.



Any thoughts appreciated.



Best, Keith

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RE: To AppleCare or not....that is the question

[Alan Lemly]

Keith,

 

I'm not normally a fan of insurance for electronics since I'm extremely careful 
with my items and don't feel I get value for my insurance money. However, my 
iPhone is the exception to that rule. Since I'm always using my iPhone and it's 
constantly in motion, the opportunity for it to be accidentally damaged seems a 
real risk that justifies the insurance cost. Whether you get a better value by 
adding the phone to your homeowner's policy as Sieghard suggests or through 
Apple Care you'll have to determine. I chose to get Apple Care for the 3 
iPhones I've bought new and was certainly glad I did for my iPhone 5. The 
headphone jack on it went out and I was given a new replacement phone at the 
Apple Store thanks to the Apple Care coverage. It sounds as if they don't do 
this anymore without some sort of charge but I've still been buying the 
coverage. I like the ability to call them with questions for the extra year the 
coverage gets you.

 

Good luck with your decision.

 

Alan lemly

 

From: 'Kramlinger, Keith G., M.D.' via VIPhone 
[mailto:viphone@googlegroups.com] 
Sent: Sunday, February 10, 2019 5:51 PM
To: viphone@googlegroups.com
Subject: To AppleCare or notthat is the question

 

Hi,

 

I have always routinely purchased AppleCare, but have never really had any 
reason to use it.

 

I still have a few weeks before the deadline for purchasing AppleCare for my XS.

 

I’m curious how others on this list are viewing AppleCare.

 

Any thoughts appreciated.

 

Best, Keith

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Re: To AppleCare or not....that is the question

[Cristobal Munoz]

Correct. There is a theft and loss plan. Maybe because I didn’t say Apple Care 
Plus I guess. It covers two years. Since I didn’t get the phone through the 
carrier, I just went ahead and made the one time payment instead of spreading 
it out which would’ve brought it to around $300 or something. 
Also in my case, I opened a new credit card in anticipation of getting a new 
phone and some other large purchases I needed to make. I got 18 months of zero 
interest, 1 to 3% cash back depending on  what you charge and $150 back if you 
charged more than $500 within 90 days. The usual card churning perks you look 
for when card reward surfing. 
For me, the math  worked out. I financed the phone for free and got something 
back to set off the price. My 0% goes through February of 2020.
Everyone’s got to make their own determination though. This was my first time 
getting Apple Care Plus.  On Feb 10, 2019, at 8:25 PM, Robin Frost 
 wrote:
> 
> Hi,
> Just wanted to mention that actually now there is a theft and loss option 
> which one can integrate into Apple Care Plus with the newer phones. It is 
> under written by the same company that does so for various carriers in the 
> USA and actually for me turned out to be cheaper annually than it would have 
> been to get it separately through my carrier thus I integrated it into my 
> coverage.
> Apple also now offers a monthly subscription to Apple Care for the newer 
> phones perhaps all models I'm not sure but that is another option to make the 
> financial hit easier to take.
> I myself have always gotten the coverage as the investment into the device is 
> a significant one and I also appreciate the ability to be able to call Apple 
> with any questions I might have beyond the initial 60 days oar there abouts. 
> But to each their own. All must do that which best suits their circumstances.
> Robin
> 
> 
> -Original Message- From: Sieghard Weitzel
> Sent: Sunday, February 10, 2019 11:02 PM
> To: viphone@googlegroups.com
> Subject: RE: To AppleCare or notthat is the question
> 
> Just so you know, Apple Care Plus does not cover loss or theft.
> It covers accidental damage I think twice, once for each of the two years, 
> but if your phone needs to be replaced that is also not free. I have no idea 
> how much it costs nowadays with the expensive phones like the XR or XS.
> Gone are the days when Apple Care Plus was $79 or $99. The last time I had 
> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3 
> months after I got it when I was visiting my families ranch at Christmas that 
> year. I went for a walk up their driveway which is gravel and about three 
> quarters of a mile long. At the time it was of course covered in snow since 
> we are talking about northern British Columbia and the temperature was minus 
> 30 Celsius (about minus 22 Fahrenheit. When I got back home I realized the 
> phone wasn't in the chest pocket of my down parka. Trying to call it or use 
> Find my iPhone was useless because in these temperatures and without being 
> close to body heat the phone would have shut down in less than 5 minutes. 
> Various members of my family spent about 10 hours searching without luck. 
> Fortunately I had my phone added to my homeowner's insurance as an extra item 
> with a 0 deductible. That only costs about $30 a year extra and unlike Apple 
> Care Plus it does cover loss or theft. The insurance paid the full price for 
> a new phone. About 4 months later after the snow was gone in mid April my 
> brother found the phone. I asked him to stick it in a bag of rice and mail it 
> to me, that took a few days and when it arrived I took it out and plugged it 
> in. At first nothing happened, but to my surprise when I checked it an hour 
> or so later Voiceover came right up, I could unlock it with my PIN and as 
> soon as I did it started dinging and making all sorts of noises as it 
> connected to my WiFi and 4 months worth of emails, messages and notifications 
> went off. In the end I realized that the phone worked perfectly fine with two 
> exceptions: the screen was black in other words it somehow didn't work any 
> more even though I could do anything using Voiceover. And yes, I did of 
> course check if the screen curtain was on and it was not. The second issue 
> was that the camera did not work any more. Now that I had the physical phone 
> back I took it to an Apple Store and after paying $129.99 Canadian they 
> replaced it with a new phone.
> Quite a few people on this list who have been here for a few years heard the 
> story before, but I recounted it just to make the point that just the cost of 
> Apple Care Plus does not cover a phone replacement. Given how expensive Apple 
> Care Plus has become I am no longer buyin

RE: To AppleCare or not....that is the question

[ilovecountrymusic483]

Hi,

 

I recommend it even if you never use it as if something goes wrong you will be 
good to go.  I usually try to get insurance for my devices if possible as I 
feel that not having it is go wrong and not have it and you have to pay more 
out of pocket to get it fixed.  JMO.

 

Matthew

 

From: 'Kramlinger, Keith G., M.D.' via VIPhone  
Sent: Sunday, February 10, 2019 6:51 PM
To: viphone@googlegroups.com
Subject: To AppleCare or not....that is the question

 

Hi,

 

I have always routinely purchased AppleCare, but have never really had any 
reason to use it.

 

I still have a few weeks before the deadline for purchasing AppleCare for my XS.

 

I’m curious how others on this list are viewing AppleCare.

 

Any thoughts appreciated.

 

Best, Keith

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Re: To AppleCare or not....that is the question

[Wayne Merritt]

At one time, buying a new iPhone at the Apple Store or through the
major US carriers would automatically give you a year of Apple Care.
I'm not sure if this is true anymore, but I learned of the added
coverage when I had a small issue with my phone a few years ago. I
took it to the Apple Store and one of their reps informed me of the
year coverage. The US insurance company which offers insurance
coverage for an added fee is called Asurian, or something like that.
My wife dropped her phone last fall and had it replaced. Last week,
she was shopping and reported to me later that the phone jumped out of
the cart, and the screen cracked again. She will be contacting Asurian
soon to get it replaced a second time. I think that we're going to
invest in a strong screen protector for her phone given the frequency
of these accidents. I think the Asurian coverage will cover up to 2
replacements per year but am not sure. I have not gotten any
additional Apple Care, other than the one I had mentioned above, since
I'm always very careful. I learned from a coworker that Tech Armour
makes some ballistic strength glass screen protectors for about $10 on
Amazon, which sound like  agreat investment, especially if those
little accidents happen.

Wayne

On 2/11/19, Cristobal Munoz  wrote:
> Correct. There is a theft and loss plan. Maybe because I didn’t say Apple
> Care Plus I guess. It covers two years. Since I didn’t get the phone through
> the carrier, I just went ahead and made the one time payment instead of
> spreading it out which would’ve brought it to around $300 or something.
> Also in my case, I opened a new credit card in anticipation of getting a new
> phone and some other large purchases I needed to make. I got 18 months of
> zero interest, 1 to 3% cash back depending on  what you charge and $150 back
> if you charged more than $500 within 90 days. The usual card churning perks
> you look for when card reward surfing.
> For me, the math  worked out. I financed the phone for free and got
> something back to set off the price. My 0% goes through February of 2020.
> Everyone’s got to make their own determination though. This was my first
> time getting Apple Care Plus.  On Feb 10, 2019, at 8:25 PM, Robin Frost
>  wrote:
>>
>> Hi,
>> Just wanted to mention that actually now there is a theft and loss option
>> which one can integrate into Apple Care Plus with the newer phones. It is
>> under written by the same company that does so for various carriers in the
>> USA and actually for me turned out to be cheaper annually than it would
>> have been to get it separately through my carrier thus I integrated it
>> into my coverage.
>> Apple also now offers a monthly subscription to Apple Care for the newer
>> phones perhaps all models I'm not sure but that is another option to make
>> the financial hit easier to take.
>> I myself have always gotten the coverage as the investment into the device
>> is a significant one and I also appreciate the ability to be able to call
>> Apple with any questions I might have beyond the initial 60 days oar there
>> abouts. But to each their own. All must do that which best suits their
>> circumstances.
>> Robin
>>
>>
>> -----Original Message- From: Sieghard Weitzel
>> Sent: Sunday, February 10, 2019 11:02 PM
>> To: viphone@googlegroups.com
>> Subject: RE: To AppleCare or notthat is the question
>>
>> Just so you know, Apple Care Plus does not cover loss or theft.
>> It covers accidental damage I think twice, once for each of the two years,
>> but if your phone needs to be replaced that is also not free. I have no
>> idea how much it costs nowadays with the expensive phones like the XR or
>> XS.
>> Gone are the days when Apple Care Plus was $79 or $99. The last time I had
>> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3
>> months after I got it when I was visiting my families ranch at Christmas
>> that year. I went for a walk up their driveway which is gravel and about
>> three quarters of a mile long. At the time it was of course covered in
>> snow since we are talking about northern British Columbia and the
>> temperature was minus 30 Celsius (about minus 22 Fahrenheit. When I got
>> back home I realized the phone wasn't in the chest pocket of my down
>> parka. Trying to call it or use Find my iPhone was useless because in
>> these temperatures and without being close to body heat the phone would
>> have shut down in less than 5 minutes. Various members of my family spent
>> about 10 hours searching without luck. Fortunately I had my phone added to
>> my homeowner's insurance as an extra item with a 0 deductible. That only
>&

RE: To AppleCare or not....that is the question

[Sieghard Weitzel]

Yes, the phone is still covered for 1 year, but I believe Apple Care Plus will 
give you additional coverage during that first year and for a second year.
Not sure if the regular 1-year warranty covers accidenmtal damage like if you 
were to drop the phone or if it is just a warranty should something go wrong 
with the phone which is a manufacturers defect.
-Original Message-
From: viphone@googlegroups.com  On Behalf Of Wayne 
Merritt
Sent: Monday, February 11, 2019 6:29 AM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

At one time, buying a new iPhone at the Apple Store or through the
major US carriers would automatically give you a year of Apple Care.
I'm not sure if this is true anymore, but I learned of the added
coverage when I had a small issue with my phone a few years ago. I
took it to the Apple Store and one of their reps informed me of the
year coverage. The US insurance company which offers insurance
coverage for an added fee is called Asurian, or something like that.
My wife dropped her phone last fall and had it replaced. Last week,
she was shopping and reported to me later that the phone jumped out of
the cart, and the screen cracked again. She will be contacting Asurian
soon to get it replaced a second time. I think that we're going to
invest in a strong screen protector for her phone given the frequency
of these accidents. I think the Asurian coverage will cover up to 2
replacements per year but am not sure. I have not gotten any
additional Apple Care, other than the one I had mentioned above, since
I'm always very careful. I learned from a coworker that Tech Armour
makes some ballistic strength glass screen protectors for about $10 on
Amazon, which sound like  agreat investment, especially if those
little accidents happen.

Wayne

On 2/11/19, Cristobal Munoz  wrote:
> Correct. There is a theft and loss plan. Maybe because I didn’t say Apple
> Care Plus I guess. It covers two years. Since I didn’t get the phone through
> the carrier, I just went ahead and made the one time payment instead of
> spreading it out which would’ve brought it to around $300 or something.
> Also in my case, I opened a new credit card in anticipation of getting a new
> phone and some other large purchases I needed to make. I got 18 months of
> zero interest, 1 to 3% cash back depending on  what you charge and $150 back
> if you charged more than $500 within 90 days. The usual card churning perks
> you look for when card reward surfing.
> For me, the math  worked out. I financed the phone for free and got
> something back to set off the price. My 0% goes through February of 2020.
> Everyone’s got to make their own determination though. This was my first
> time getting Apple Care Plus.  On Feb 10, 2019, at 8:25 PM, Robin Frost
>  wrote:
>>
>> Hi,
>> Just wanted to mention that actually now there is a theft and loss option
>> which one can integrate into Apple Care Plus with the newer phones. It is
>> under written by the same company that does so for various carriers in the
>> USA and actually for me turned out to be cheaper annually than it would
>> have been to get it separately through my carrier thus I integrated it
>> into my coverage.
>> Apple also now offers a monthly subscription to Apple Care for the newer
>> phones perhaps all models I'm not sure but that is another option to make
>> the financial hit easier to take.
>> I myself have always gotten the coverage as the investment into the device
>> is a significant one and I also appreciate the ability to be able to call
>> Apple with any questions I might have beyond the initial 60 days oar there
>> abouts. But to each their own. All must do that which best suits their
>> circumstances.
>> Robin
>>
>>
>> -----Original Message- From: Sieghard Weitzel
>> Sent: Sunday, February 10, 2019 11:02 PM
>> To: viphone@googlegroups.com
>> Subject: RE: To AppleCare or notthat is the question
>>
>> Just so you know, Apple Care Plus does not cover loss or theft.
>> It covers accidental damage I think twice, once for each of the two years,
>> but if your phone needs to be replaced that is also not free. I have no
>> idea how much it costs nowadays with the expensive phones like the XR or
>> XS.
>> Gone are the days when Apple Care Plus was $79 or $99. The last time I had
>> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3
>> months after I got it when I was visiting my families ranch at Christmas
>> that year. I went for a walk up their driveway which is gravel and about
>> three quarters of a mile long. At the time it was of course covered in
>> snow since we are talking about northern British Columbia and the
>> tempera

Re: To AppleCare or not....that is the question

[Agent086b]

Hi,
I may have misunderstood your message. The 3 iPhones I have had replaced I did 
not have to pay anything for the replacements under AppleCare.
Max.

> On 11 Feb 2019, at 3:02 pm, Sieghard Weitzel  wrote:
> 
> Just so you know, Apple Care Plus does not cover loss or theft.
> It covers accidental damage I think twice, once for each of the two years, 
> but if your phone needs to be replaced that is also not free. I have no idea 
> how much it costs nowadays with the expensive phones like the XR or XS.
> Gone are the days when Apple Care Plus was $79 or $99. The last time I had 
> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3 
> months after I got it when I was visiting my families ranch at Christmas that 
> year. I went for a walk up their driveway which is gravel and about three 
> quarters of a mile long. At the time it was of course covered in snow since 
> we are talking about northern British Columbia and the temperature was minus 
> 30 Celsius (about minus 22 Fahrenheit. When I got back home I realized the 
> phone wasn't in the chest pocket of my down parka. Trying to call it or use 
> Find my iPhone was useless because in these temperatures and without being 
> close to body heat the phone would have shut down in less than 5 minutes. 
> Various members of my family spent about 10 hours searching without luck. 
> Fortunately I had my phone added to my homeowner's insurance as an extra item 
> with a 0 deductible. That only costs about $30 a year extra and unlike Apple 
> Care Plus it does cover loss or theft. The insurance paid the full price for 
> a new phone. About 4 months later after the snow was gone in mid April my 
> brother found the phone. I asked him to stick it in a bag of rice and mail it 
> to me, that took a few days and when it arrived I took it out and plugged it 
> in. At first nothing happened, but to my surprise when I checked it an hour 
> or so later Voiceover came right up, I could unlock it with my PIN and as 
> soon as I did it started dinging and making all sorts of noises as it 
> connected to my WiFi and 4 months worth of emails, messages and notifications 
> went off. In the end I realized that the phone worked perfectly fine with two 
> exceptions: the screen was black in other words it somehow didn't work any 
> more even though I could do anything using Voiceover. And yes, I did of 
> course check if the screen curtain was on and it was not. The second issue 
> was that the camera did not work any more. Now that I had the physical phone 
> back I took it to an Apple Store and after paying $129.99 Canadian they 
> replaced it with a new phone.
> Quite a few people on this list who have been here for a few years heard the 
> story before, but I recounted it just to make the point that just the cost of 
> Apple Care Plus does not cover a phone replacement. Given how expensive Apple 
> Care Plus has become I am no longer buying it. Water damage is almost 
> impossible nowadays with an iPhone 8 or anything above it because the phones 
> are virtually waterproof and the X series phones even more so than the 8 and 
> the 8 is more waterproof than the 7. I much rather spend the money to have 
> the phone covered through my homeowner's insurance, it's cheaper and it will 
> cover loss or theft.
> 
> Regards,
> Sieghard
> 
> -Original Message-----
> From: viphone@googlegroups.com  On Behalf Of 
> Carolyn Arnold
> Sent: Sunday, February 10, 2019 5:59 PM
> To: viphone@googlegroups.com
> Subject: RE: To AppleCare or notthat is the question
> 
> Apple Care is maintenance insurance on an Apple phone. 
> 
> Best regards,
> 
> Carolyn 
> 
> 
> -----Original Message-
> From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com] 
> Sent: Sunday, February 10, 2019 6:55 PM
> To: viphone@googlegroups.com
> Subject: Re: To AppleCare or notthat is the question
> 
> Hi,
> Well I'm not that much into Apple stuff. I just have an iPod Touch. Also I've 
> really never heard about such AppleCare.
> It may have another name on my country and as I'm not that Apple expert, 
> don't know.
> However, from what I've heard on the lists I am on, when you call the Apple 
> Support they say that if you use whatever accessibility feature you don't 
> need AppleCare to be answered.
> 
> I'm sure it won't help almost in any way, but if you find use for at least 
> one of the words I wrote I'll be glad :)
> 
> 
> Cheers, 
> Marcio 
> Follow me on Twitter <https://twitter.com/firirinfonfon>  
> 
> 
> Em 10/02/2019 21:51, 'Kramlinger, Keith G., M.D.' via VIPhone escreveu:
> 
> 
>   

Re: To AppleCare or not....that is the question

[Brent Harding]

I had a problem back with the iPhone 7, where the charging just quit working 
randomly one day. Apple did replace it for free while I still had Apple 
Care, I think you get your first year free, and what you're paying for is 
the second year, but when the second one exhibited the same exact issue, I 
ended up having to pay around $300 for a replacement, because the first year 
coverage had lapsed by then.  Now, I am on the Apple upgrade plan, where a 
256 GB XR is about $43 a month with Apple Care included. Since these are 
effectively 0 interest loans with the option to upgrade after the first 
year, it seems mathematically the same as if you paid it up all at once with 
the Apple Care included. I am glad that the XR seems to have a lot sturdier 
connection when you plug in the lightning cord, it seems to take more force 
to pull it out of there than the 7's did, but hopefully whatever was made 
defectively in a few batches back then won't be a problem again. I would've 
thought for sure they would fix the port and send back the one I had, but 
something leads me to believe that the problem was with something else, as 
they didn't look damaged or anything that one could easily see. The other 
benefit I heard you can get with Apple Care is that they will overnight you 
a different phone to use first if you give them a credit card, and then once 
they fix your broken one, you either send in the replacement after they send 
that back, or if is something they can't fix easily, you keep the 
replacement and they do whatever they do with the old one and it's no 
charge. I thought about adding the loss and theft coverage for piece of 
mind, but there are probably better third-party ways to get insurance for 
that type of thing that cost less.



- Original Message - 
From: "Agent086b" 

To: "viphone" 
Sent: Monday, February 11, 2019 2:30 PM
Subject: Re: To AppleCare or notthat is the question


Hi,
I may have misunderstood your message. The 3 iPhones I have had replaced I 
did not have to pay anything for the replacements under AppleCare.

Max.


On 11 Feb 2019, at 3:02 pm, Sieghard Weitzel  wrote:

Just so you know, Apple Care Plus does not cover loss or theft.
It covers accidental damage I think twice, once for each of the two years, 
but if your phone needs to be replaced that is also not free. I have no 
idea how much it costs nowadays with the expensive phones like the XR or 
XS.
Gone are the days when Apple Care Plus was $79 or $99. The last time I had 
Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3 
months after I got it when I was visiting my families ranch at Christmas 
that year. I went for a walk up their driveway which is gravel and about 
three quarters of a mile long. At the time it was of course covered in 
snow since we are talking about northern British Columbia and the 
temperature was minus 30 Celsius (about minus 22 Fahrenheit. When I got 
back home I realized the phone wasn't in the chest pocket of my down 
parka. Trying to call it or use Find my iPhone was useless because in 
these temperatures and without being close to body heat the phone would 
have shut down in less than 5 minutes. Various members of my family spent 
about 10 hours searching without luck. Fortunately I had my phone added to 
my homeowner's insurance as an extra item with a 0 deductible. That only 
costs about $30 a year extra and unlike Apple Care Plus it does cover loss 
or theft. The insurance paid the full price for a new phone. About 4 
months later after the snow was gone in mid April my brother found the 
phone. I asked him to stick it in a bag of rice and mail it to me, that 
took a few days and when it arrived I took it out and plugged it in. At 
first nothing happened, but to my surprise when I checked it an hour or so 
later Voiceover came right up, I could unlock it with my PIN and as soon 
as I did it started dinging and making all sorts of noises as it connected 
to my WiFi and 4 months worth of emails, messages and notifications went 
off. In the end I realized that the phone worked perfectly fine with two 
exceptions: the screen was black in other words it somehow didn't work any 
more even though I could do anything using Voiceover. And yes, I did of 
course check if the screen curtain was on and it was not. The second issue 
was that the camera did not work any more. Now that I had the physical 
phone back I took it to an Apple Store and after paying $129.99 Canadian 
they replaced it with a new phone.
Quite a few people on this list who have been here for a few years heard 
the story before, but I recounted it just to make the point that just the 
cost of Apple Care Plus does not cover a phone replacement. Given how 
expensive Apple Care Plus has become I am no longer buying it. Water 
damage is almost impossible nowadays with an iPhone 8 or anything above it 
because the phones are virtually

Re: To AppleCare or not....that is the question

[Kelly Pierce]

consider an insurance plan from your carrier. I am with Xfinity Mobile
and I bought an iPhone Xs and have an insurance plan for $12 a month.
It covers theft, loss, and accidental damage.  It also includes an
upgrade after one year.  It is more coverage than Apple Care at a
fraction of the price.  Service is performed at an Apple store, just
as if I had Apple Care.

Kelly

On 2/11/19, Brent Harding  wrote:
> I had a problem back with the iPhone 7, where the charging just quit working
>
> randomly one day. Apple did replace it for free while I still had Apple
> Care, I think you get your first year free, and what you're paying for is
> the second year, but when the second one exhibited the same exact issue, I
> ended up having to pay around $300 for a replacement, because the first year
>
> coverage had lapsed by then.  Now, I am on the Apple upgrade plan, where a
> 256 GB XR is about $43 a month with Apple Care included. Since these are
> effectively 0 interest loans with the option to upgrade after the first
> year, it seems mathematically the same as if you paid it up all at once with
>
> the Apple Care included. I am glad that the XR seems to have a lot sturdier
>
> connection when you plug in the lightning cord, it seems to take more force
>
> to pull it out of there than the 7's did, but hopefully whatever was made
> defectively in a few batches back then won't be a problem again. I would've
>
> thought for sure they would fix the port and send back the one I had, but
> something leads me to believe that the problem was with something else, as
> they didn't look damaged or anything that one could easily see. The other
> benefit I heard you can get with Apple Care is that they will overnight you
>
> a different phone to use first if you give them a credit card, and then once
>
> they fix your broken one, you either send in the replacement after they send
>
> that back, or if is something they can't fix easily, you keep the
> replacement and they do whatever they do with the old one and it's no
> charge. I thought about adding the loss and theft coverage for piece of
> mind, but there are probably better third-party ways to get insurance for
> that type of thing that cost less.
>
>
> - Original Message -
> From: "Agent086b" 
> To: "viphone" 
> Sent: Monday, February 11, 2019 2:30 PM
> Subject: Re: To AppleCare or notthat is the question
>
>
> Hi,
> I may have misunderstood your message. The 3 iPhones I have had replaced I
> did not have to pay anything for the replacements under AppleCare.
> Max.
>
>> On 11 Feb 2019, at 3:02 pm, Sieghard Weitzel  wrote:
>>
>> Just so you know, Apple Care Plus does not cover loss or theft.
>> It covers accidental damage I think twice, once for each of the two years,
>>
>> but if your phone needs to be replaced that is also not free. I have no
>> idea how much it costs nowadays with the expensive phones like the XR or
>> XS.
>> Gone are the days when Apple Care Plus was $79 or $99. The last time I had
>>
>> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3
>>
>> months after I got it when I was visiting my families ranch at Christmas
>> that year. I went for a walk up their driveway which is gravel and about
>> three quarters of a mile long. At the time it was of course covered in
>> snow since we are talking about northern British Columbia and the
>> temperature was minus 30 Celsius (about minus 22 Fahrenheit. When I got
>> back home I realized the phone wasn't in the chest pocket of my down
>> parka. Trying to call it or use Find my iPhone was useless because in
>> these temperatures and without being close to body heat the phone would
>> have shut down in less than 5 minutes. Various members of my family spent
>>
>> about 10 hours searching without luck. Fortunately I had my phone added to
>>
>> my homeowner's insurance as an extra item with a 0 deductible. That only
>> costs about $30 a year extra and unlike Apple Care Plus it does cover loss
>>
>> or theft. The insurance paid the full price for a new phone. About 4
>> months later after the snow was gone in mid April my brother found the
>> phone. I asked him to stick it in a bag of rice and mail it to me, that
>> took a few days and when it arrived I took it out and plugged it in. At
>> first nothing happened, but to my surprise when I checked it an hour or so
>>
>> later Voiceover came right up, I could unlock it with my PIN and as soon
>> as I did it started dinging and making all sorts of noises as it connected
>>
>> to my WiFi and 4 months worth of emails,

RE: To AppleCare or not....that is the question

[Brian K. Lingard]

Dear Keith & List:
AppleCare Plus provides extended warranty on your device for one year. I have 
found it covers all perils, including sheer stupidity on my part! There is a 
small co-pay for repairs or device replacement. It also provides telephone 
support for two years on the device.
 
If you use any of the accessibility provisions of IOS, such as voiceover, 
magnifier, larger text, hearing aids, you may use Apple Accessibility Answer 
Desk (877) 204-3930. Unlike regular Apple Support, they do not ask if the unit 
has AppleCare Plus on it. If you only want AppleCare for telephone support, you 
do not need it if you use an Accessibility feature and call Apple accessibility 
support. If you want the hardware damage theft & loss coverage, AppleCare Plus 
is for you.
 
Check also with your home insurance company to see what they provide for 
IPhone, IPad, I watch etc. coverage for damage, loss or theft, and the 
deductible if any. They may be cheaper than AppleCare Plus, but I found my 
Underwriter, TD Melosh Insurance was more expensive.
 
The handset insurance from your Cellular Carrier only says they must provide a 
same model phone in good working order, it could be a trade-in, not new! There 
is a co-pay and for a smartphone it is generally higher than a dumb phone. Ask 
what their coverage costs & what it pays,, and are there any exclusions, such 
as you dropping your device into the Mississippi or Allegheny River while 
walking across the Memphis Bridge which connects Memphis TN to West Memphis, AR.
Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.
 
From: 'Kramlinger, Keith G., M.D.' via VIPhone 
[mailto:viphone@googlegroups.com] 
Sent: February 10, 2019 6:51 PM
To: viphone@googlegroups.com
Subject: To AppleCare or not....that is the question
 
Hi,
 
I have always routinely purchased AppleCare, but have never really had any 
reason to use it.
 
I still have a few weeks before the deadline for purchasing AppleCare for my XS.
 
I’m curious how others on this list are viewing AppleCare.
 
Any thoughts appreciated.
 
Best, Keith
 

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RE: To AppleCare or not....that is the question

[Brian K. Lingard]

Dear Marcio& List:
What country are you in? It is possible Apple does not offer AppleCare Plus in 
your country.
Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.
 
From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com] 
Sent: February 10, 2019 6:55 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or not....that is the question
 
Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. Also I've 
really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple expert, don't 
know.
However, from what I've heard on the lists I am on, when you call the Apple 
Support they say that if you use whatever accessibility feature you don't need 
AppleCare to be answered.

I'm sure it won't help almost in any way, but if you find use for at least one 
of the words I wrote I'll be glad :)

Cheers, 
Marcio 
Follow me on Twitter <https://twitter.com/firirinfonfon>  
Me 10/02/2019 21:51, 'Kramlinger, Keith G., M.ED.' via VIPhone escreveu:
Hi,
 
I have always routinely purchased AppleCare, but have never really had any 
reason to use it.
 
I still have a few weeks before the deadline for purchasing AppleCare for my XS.
 
I’m curious how others on this list are viewing AppleCare.
 
Any thoughts appreciated.
 
Best, Keith
 

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Re: To AppleCare or not....that is the question

['Marcio' via VIPhone]

I'm in Brazil, but I think it's available here as well, just never heard 
about it :)


P.S.: Sorry, the other e-mail was a mistake LOL

Cheers,
Marcio
Follow me on Twitter <https://twitter.com/firirinfonfon>

Em 16/02/2019 06:54, Brian K. Lingard escreveu:


Dear Marcio& List:

What country are you in? It is possible Apple does not offer AppleCare 
Plus in your country.


Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.

*From:*'Marcio' via VIPhone [mailto:viphone@googlegroups.com]
*Sent:* February 10, 2019 6:55 PM
*To:* viphone@googlegroups.com
*Subject:* Re: To AppleCare or notthat is the question

Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. 
Also I've really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple 
expert, don't know.
However, from what I've heard on the lists I am on, when you call the 
Apple Support they say that if you use whatever accessibility feature 
you don't need AppleCare to be answered.


I'm sure it won't help almost in any way, but if you find use for at 
least one of the words I wrote I'll be glad :)



Cheers,
Marcio
Follow me on Twitter <https://twitter.com/firirinfonfon>

Me 10/02/2019 21:51, 'Kramlinger, Keith G., M.ED.' via VIPhone escreveu:

Hi,

I have always routinely purchased AppleCare, but have never really
had any reason to use it.

I still have a few weeks before the deadline for purchasing
AppleCare for my XS.

I’m curious how others on this list are viewing AppleCare.

Any thoughts appreciated.

Best, Keith

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list.


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RE: To AppleCare or not....that is the question

[Brian K. Lingard]

Dear  Sieghard  & List:
I was told by Apple Accessibility Answer desk a few months ago, that AppleCare 
Plus now covers device loss & theft, this is why the price increased. You are 
lucky your home Underwriter covered the phone with zero deductible for $30/year 
premium. Mine wanted a much higher premium. Decided not to cover the phone, too 
expensive premium. Unlike USS Cellular Carriers, Bell Mobility does not offer 
handset insurance far as I know. They also do not offer ring tones && caller 
tones as US carriers do. Guess Bell does not like /Cash Cows.
Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: February 10, 2019 11:02 PM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or notthat is the question

Just so you know, Apple Care Plus does not cover loss or theft.
It covers accidental damage I think twice, once for each of the two years, but 
if your phone needs to be replaced that is also not free. I have no idea how 
much it costs nowadays with the expensive phones like the XR or XS.
Gone are the days when Apple Care Plus was $79 or $99. The last time I had 
Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3 
months after I got it when I was visiting my families ranch at Christmas that 
year. I went for a walk up their driveway which is gravel and about three 
quarters of a mile long. At the time it was of course covered in snow since we 
are talking about northern British Columbia and the temperature was minus 30 
Celsius (about minus 22 Fahrenheit. When I got back home I realized the phone 
wasn't in the chest pocket of my down parka. Trying to call it or use Find my 
iPhone was useless because in these temperatures and without being close to 
body heat the phone would have shut down in less than 5 minutes. Various 
members of my family spent about 10 hours searching without luck. Fortunately I 
had my phone added to my homeowner's insurance as an extra item with a 0 
deductible. That only costs about $30 a year extra and unlike Apple Care Plus 
it does cover loss or theft. The insurance paid the full price for a new phone. 
About 4 months later after the snow was gone in mid-April my brother found the 
phone. I asked him to stick it in a bag of rice and mail it to me, that took a 
few days and when it arrived I took it out and plugged it in. At first nothing 
happened, but to my surprise when I checked it an hour or so later Voiceover 
came right up, I could unlock it with my PIN and as soon as I did it started 
dinging and making all sorts of noises as it connected to my Wi-Fi and 4 
months' worth of emails, messages and notifications went off. In the end I 
realized that the phone worked perfectly fine with two exceptions: the screen 
was black in other words it somehow didn't work anymore even though I could do 
anything using Voiceover. And yes, I did of course check if the screen curtain 
was on and it was not. The second issue was that the camera did not work 
anymore. Now that I had the physical phone back I took it to an Apple Store and 
after paying $129.99 Canadian they replaced it with a new phone.
Quite a few people on this list who have been here for a few years heard the 
story before, but I recounted it just to make the point that just the cost of 
Apple Care Plus does not cover a phone replacement. Given how expensive Apple 
Care Plus has become I am no longer buying it. Water damage is almost 
impossible nowadays with an iPhone 8 or anything above it because the phones 
are virtually waterproof and the X series phones even more so than the 8 and 
the 8 is more waterproof than the 7. I much rather spend the money to have the 
phone covered through my homeowner's insurance, it's cheaper and it will cover 
loss or theft.

Regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Carolyn 
Arnold
Sent: Sunday, February 10, 2019 5:59 PM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or notthat is the question

Apple Care is maintenance insurance on an Apple phone. 

Best regards,

Carolyn 
From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com] 
Sent: Sunday, February 10, 2019 6:55 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

Hi,
Well I'm not that much into Apple stuff. I just have an iPod Touch. Also I've 
really never heard about such AppleCare.
It may have another name on my country and as I'm not that Apple expert, don't 
know.
However, from what I've heard on the lists I am on, when you call the Apple 
Support they say that if you use whatever accessibility feature you don't need 
AppleCare to be answered.

I'm sure it won't help almost in any way, but if you find use for at least one 
of the words I wrote I'll be glad :)


Cheers, 
Marcio 
Follow me on Twitter <https:

Re: To AppleCare or not....that is the question

[Alan Lemly]

Kelly,

I'm not sure your math stating that your iPhone X insurance coverage is a 
fraction of the cost of Apple Care works out. Apple Care is purchased when the 
phone is new and gives two years of coverage from purchase date. If you 
multiply your $12 a month times 24 months, that works out to $288 in total 
which is considerably more than Apple Care. I don't know whether the coverage 
is comparable but you must make the math comparable.

Alan Lemly 

Sent from my iPhone

> On Feb 12, 2019, at 4:02 PM, Kelly Pierce  wrote:
> 
> consider an insurance plan from your carrier. I am with Xfinity Mobile
> and I bought an iPhone Xs and have an insurance plan for $12 a month.
> It covers theft, loss, and accidental damage.  It also includes an
> upgrade after one year.  It is more coverage than Apple Care at a
> fraction of the price.  Service is performed at an Apple store, just
> as if I had Apple Care.
> 
> Kelly
> 
>> On 2/11/19, Brent Harding  wrote:
>> I had a problem back with the iPhone 7, where the charging just quit working
>> 
>> randomly one day. Apple did replace it for free while I still had Apple
>> Care, I think you get your first year free, and what you're paying for is
>> the second year, but when the second one exhibited the same exact issue, I
>> ended up having to pay around $300 for a replacement, because the first year
>> 
>> coverage had lapsed by then.  Now, I am on the Apple upgrade plan, where a
>> 256 GB XR is about $43 a month with Apple Care included. Since these are
>> effectively 0 interest loans with the option to upgrade after the first
>> year, it seems mathematically the same as if you paid it up all at once with
>> 
>> the Apple Care included. I am glad that the XR seems to have a lot sturdier
>> 
>> connection when you plug in the lightning cord, it seems to take more force
>> 
>> to pull it out of there than the 7's did, but hopefully whatever was made
>> defectively in a few batches back then won't be a problem again. I would've
>> 
>> thought for sure they would fix the port and send back the one I had, but
>> something leads me to believe that the problem was with something else, as
>> they didn't look damaged or anything that one could easily see. The other
>> benefit I heard you can get with Apple Care is that they will overnight you
>> 
>> a different phone to use first if you give them a credit card, and then once
>> 
>> they fix your broken one, you either send in the replacement after they send
>> 
>> that back, or if is something they can't fix easily, you keep the
>> replacement and they do whatever they do with the old one and it's no
>> charge. I thought about adding the loss and theft coverage for piece of
>> mind, but there are probably better third-party ways to get insurance for
>> that type of thing that cost less.
>> 
>> 
>> - Original Message -
>> From: "Agent086b" 
>> To: "viphone" 
>> Sent: Monday, February 11, 2019 2:30 PM
>> Subject: Re: To AppleCare or notthat is the question
>> 
>> 
>> Hi,
>> I may have misunderstood your message. The 3 iPhones I have had replaced I
>> did not have to pay anything for the replacements under AppleCare.
>> Max.
>> 
>>> On 11 Feb 2019, at 3:02 pm, Sieghard Weitzel  wrote:
>>> 
>>> Just so you know, Apple Care Plus does not cover loss or theft.
>>> It covers accidental damage I think twice, once for each of the two years,
>>> 
>>> but if your phone needs to be replaced that is also not free. I have no
>>> idea how much it costs nowadays with the expensive phones like the XR or
>>> XS.
>>> Gone are the days when Apple Care Plus was $79 or $99. The last time I had
>>> 
>>> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3
>>> 
>>> months after I got it when I was visiting my families ranch at Christmas
>>> that year. I went for a walk up their driveway which is gravel and about
>>> three quarters of a mile long. At the time it was of course covered in
>>> snow since we are talking about northern British Columbia and the
>>> temperature was minus 30 Celsius (about minus 22 Fahrenheit. When I got
>>> back home I realized the phone wasn't in the chest pocket of my down
>>> parka. Trying to call it or use Find my iPhone was useless because in
>>> these temperatures and without being close to body heat the phone would
>>> have shut down in less than 5 minutes. Various members of my family spent
>>> 
>>&

RE: To AppleCare or not....that is the question

[Sieghard Weitzel]

If you are with Bell you already pay enough anyways 😊





-Original Message-
From: viphone@googlegroups.com  On Behalf Of Brian K. 
Lingard
Sent: Saturday, February 16, 2019 2:04 AM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or notthat is the question



Dear  Sieghard  & List:

I was told by Apple Accessibility Answer desk a few months ago, that AppleCare 
Plus now covers device loss & theft, this is why the price increased. You are 
lucky your home Underwriter covered the phone with zero deductible for $30/year 
premium. Mine wanted a much higher premium. Decided not to cover the phone, too 
expensive premium. Unlike USS Cellular Carriers, Bell Mobility does not offer 
handset insurance far as I know. They also do not offer ring tones && caller 
tones as US carriers do. Guess Bell does not like /Cash Cows.

Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel

Sent: February 10, 2019 11:02 PM

To: viphone@googlegroups.com

Subject: RE: To AppleCare or notthat is the question



Just so you know, Apple Care Plus does not cover loss or theft.

It covers accidental damage I think twice, once for each of the two years, but 
if your phone needs to be replaced that is also not free. I have no idea how 
much it costs nowadays with the expensive phones like the XR or XS.

Gone are the days when Apple Care Plus was $79 or $99. The last time I had 
Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3 
months after I got it when I was visiting my families ranch at Christmas that 
year. I went for a walk up their driveway which is gravel and about three 
quarters of a mile long. At the time it was of course covered in snow since we 
are talking about northern British Columbia and the temperature was minus 30 
Celsius (about minus 22 Fahrenheit. When I got back home I realized the phone 
wasn't in the chest pocket of my down parka. Trying to call it or use Find my 
iPhone was useless because in these temperatures and without being close to 
body heat the phone would have shut down in less than 5 minutes. Various 
members of my family spent about 10 hours searching without luck. Fortunately I 
had my phone added to my homeowner's insurance as an extra item with a 0 
deductible. That only costs about $30 a year extra and unlike Apple Care Plus 
it does cover loss or theft. The insurance paid the full price for a new phone. 
About 4 months later after the snow was gone in mid-April my brother found the 
phone. I asked him to stick it in a bag of rice and mail it to me, that took a 
few days and when it arrived I took it out and plugged it in. At first nothing 
happened, but to my surprise when I checked it an hour or so later Voiceover 
came right up, I could unlock it with my PIN and as soon as I did it started 
dinging and making all sorts of noises as it connected to my Wi-Fi and 4 
months' worth of emails, messages and notifications went off. In the end I 
realized that the phone worked perfectly fine with two exceptions: the screen 
was black in other words it somehow didn't work anymore even though I could do 
anything using Voiceover. And yes, I did of course check if the screen curtain 
was on and it was not. The second issue was that the camera did not work 
anymore. Now that I had the physical phone back I took it to an Apple Store and 
after paying $129.99 Canadian they replaced it with a new phone.

Quite a few people on this list who have been here for a few years heard the 
story before, but I recounted it just to make the point that just the cost of 
Apple Care Plus does not cover a phone replacement. Given how expensive Apple 
Care Plus has become I am no longer buying it. Water damage is almost 
impossible nowadays with an iPhone 8 or anything above it because the phones 
are virtually waterproof and the X series phones even more so than the 8 and 
the 8 is more waterproof than the 7. I much rather spend the money to have the 
phone covered through my homeowner's insurance, it's cheaper and it will cover 
loss or theft.



Regards,

Sieghard



From: viphone@googlegroups.com  On Behalf Of Carolyn 
Arnold

Sent: Sunday, February 10, 2019 5:59 PM

To: viphone@googlegroups.com

Subject: RE: To AppleCare or notthat is the question



Apple Care is maintenance insurance on an Apple phone.



Best regards,



Carolyn

From: 'Marcio' via VIPhone [mailto:viphone@googlegroups.com]

Sent: Sunday, February 10, 2019 6:55 PM

To: viphone@googlegroups.com

Subject: Re: To AppleCare or notthat is the question



Hi,

Well I'm not that much into Apple stuff. I just have an iPod Touch. Also I've 
really never heard about such AppleCare.

It may have another name on my country and as I'm not that Apple expert, don't 
know.

However, from what I've heard on the lists I am on, when you call the

RE: To AppleCare or not....that is the question

[Brian K. Lingard]

Dear Kelly & List:
Check the terms & conditions of your Xfinity handset insurance. Most carrier
handset insurance says they only need to provide the same make & model phone
in good working order. It could be a trade-in or refurb. AppleCare gets you
a brand new phone.
$12 a month is $144 a year. That is a good down payment on AppleCare Plus
with loss & theft coverage. You generally get what you pay for.
Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kelly Pierce
Sent: February 12, 2019 4:02 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

consider an insurance plan from your carrier. I am with Xfinity Mobile
and I bought an iPhone Xs and have an insurance plan for $12 a month.
It covers theft, loss, and accidental damage.  It also includes an
upgrade after one year.  It is more coverage than Apple Care at a
fraction of the price.  Service is performed at an Apple store, just
as if I had Apple Care.

Kelly

On 2/11/19, Brent Harding  wrote:
> I had a problem back with the iPhone 7, where the charging just quit
working
>
> randomly one day. Apple did replace it for free while I still had Apple
> Care, I think you get your first year free, and what you're paying for is
> the second year, but when the second one exhibited the same exact issue, I
> ended up having to pay around $300 for a replacement, because the first
year
>
> coverage had lapsed by then.  Now, I am on the Apple upgrade plan, where a
> 256 GB XR is about $43 a month with Apple Care included. Since these are
> effectively 0 interest loans with the option to upgrade after the first
> year, it seems mathematically the same as if you paid it up all at once
with
>
> the Apple Care included. I am glad that the XR seems to have a lot
sturdier
>
> connection when you plug in the lightning cord, it seems to take more
force
>
> to pull it out of there than the 7's did, but hopefully whatever was made
> defectively in a few batches back then won't be a problem again. I
would've
>
> thought for sure they would fix the port and send back the one I had, but
> something leads me to believe that the problem was with something else, as
> they didn't look damaged or anything that one could easily see. The other
> benefit I heard you can get with Apple Care is that they will overnight
you
>
> a different phone to use first if you give them a credit card, and then
once
>
> they fix your broken one, you either send in the replacement after they
send
>
> that back, or if is something they can't fix easily, you keep the
> replacement and they do whatever they do with the old one and it's no
> charge. I thought about adding the loss and theft coverage for piece of
> mind, but there are probably better third-party ways to get insurance for
> that type of thing that cost less.
>
>
> From: "Agent086b" 
> To: "viphone" 
> Sent: Monday, February 11, 2019 2:30 PM
> Subject: Re: To AppleCare or notthat is the question
>
>
> Hi,
> I may have misunderstood your message. The 3 iPhones I have had replaced I
> did not have to pay anything for the replacements under AppleCare.
> Max.
>
>> On 11 Feb 2019, at 3:02 pm, Sieghard Weitzel  wrote:
>>
>> Just so you know, Apple Care Plus does not cover loss or theft.
>> It covers accidental damage I think twice, once for each of the two
years,
>>
>> but if your phone needs to be replaced that is also not free. I have no
>> idea how much it costs nowadays with the expensive phones like the XR or
>> XS.
>> Gone are the days when Apple Care Plus was $79 or $99. The last time I
had
>>
>> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone about 3
>>
>> months after I got it when I was visiting my families ranch at Christmas
>> that year. I went for a walk up their driveway which is gravel and about
>> three quarters of a mile long. At the time it was of course covered in
>> snow since we are talking about northern British Columbia and the
>> temperature was minus 30 Celsius (about minus 22 Fahrenheit. When I got
>> back home I realized the phone wasn't in the chest pocket of my down
>> parka. Trying to call it or use Find my iPhone was useless because in
>> these temperatures and without being close to body heat the phone would
>> have shut down in less than 5 minutes. Various members of my family spent
>>
>> about 10 hours searching without luck. Fortunately I had my phone added
to
>>
>> my homeowner's insurance as an extra item with a 0 deductible. That only
>> costs about $30 a year extra and unlike Apple Care Plus it does cover
loss
&

RE: To AppleCare or not....that is the question

[Carolyn Arnold]

I did not take Apple Care - I paid $160.00 for my SE last May. 

Best regards,

Carolyn 


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Brian K. Lingard
Sent: Monday, February 18, 2019 10:07 AM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or notthat is the question
Importance: High
Sensitivity: Personal

Dear Kelly & List:
Check the terms & conditions of your Xfinity handset insurance. Most carrier 
handset insurance says they only need to provide the same make & model phone in 
good working order. It could be a trade-in or refurb. AppleCare gets you a 
brand new phone.
$12 a month is $144 a year. That is a good down payment on AppleCare Plus with 
loss & theft coverage. You generally get what you pay for.
Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce
Sent: February 12, 2019 4:02 PM
To: viphone@googlegroups.com
Subject: Re: To AppleCare or notthat is the question

consider an insurance plan from your carrier. I am with Xfinity Mobile and I 
bought an iPhone Xs and have an insurance plan for $12 a month.
It covers theft, loss, and accidental damage.  It also includes an upgrade 
after one year.  It is more coverage than Apple Care at a fraction of the 
price.  Service is performed at an Apple store, just as if I had Apple Care.

Kelly

On 2/11/19, Brent Harding  wrote:
> I had a problem back with the iPhone 7, where the charging just quit
working
>
> randomly one day. Apple did replace it for free while I still had 
> Apple Care, I think you get your first year free, and what you're 
> paying for is the second year, but when the second one exhibited the 
> same exact issue, I ended up having to pay around $300 for a 
> replacement, because the first
year
>
> coverage had lapsed by then.  Now, I am on the Apple upgrade plan, 
> where a
> 256 GB XR is about $43 a month with Apple Care included. Since these 
> are effectively 0 interest loans with the option to upgrade after the 
> first year, it seems mathematically the same as if you paid it up all 
> at once
with
>
> the Apple Care included. I am glad that the XR seems to have a lot
sturdier
>
> connection when you plug in the lightning cord, it seems to take more
force
>
> to pull it out of there than the 7's did, but hopefully whatever was 
> made defectively in a few batches back then won't be a problem again. 
> I
would've
>
> thought for sure they would fix the port and send back the one I had, 
> but something leads me to believe that the problem was with something 
> else, as they didn't look damaged or anything that one could easily 
> see. The other benefit I heard you can get with Apple Care is that 
> they will overnight
you
>
> a different phone to use first if you give them a credit card, and 
> then
once
>
> they fix your broken one, you either send in the replacement after 
> they
send
>
> that back, or if is something they can't fix easily, you keep the 
> replacement and they do whatever they do with the old one and it's no 
> charge. I thought about adding the loss and theft coverage for piece 
> of mind, but there are probably better third-party ways to get 
> insurance for that type of thing that cost less.
>
>
> From: "Agent086b" 
> To: "viphone" 
> Sent: Monday, February 11, 2019 2:30 PM
> Subject: Re: To AppleCare or notthat is the question
>
>
> Hi,
> I may have misunderstood your message. The 3 iPhones I have had 
> replaced I did not have to pay anything for the replacements under AppleCare.
> Max.
>
>> On 11 Feb 2019, at 3:02 pm, Sieghard Weitzel  wrote:
>>
>> Just so you know, Apple Care Plus does not cover loss or theft.
>> It covers accidental damage I think twice, once for each of the two
years,
>>
>> but if your phone needs to be replaced that is also not free. I have 
>> no idea how much it costs nowadays with the expensive phones like the 
>> XR or XS.
>> Gone are the days when Apple Care Plus was $79 or $99. The last time 
>> I
had
>>
>> Apple Care Plus was on my 6S Plus back in 2015. I lost that phone 
>> about 3
>>
>> months after I got it when I was visiting my families ranch at 
>> Christmas that year. I went for a walk up their driveway which is 
>> gravel and about three quarters of a mile long. At the time it was of 
>> course covered in snow since we are talking about northern British 
>> Columbia and the temperature was minus 30 Celsius (about minus 22 
>> Fahrenheit. When I got back home I realized the phone wasn't in the 
>> chest pocket of my down parka. Trying to call it or use Fi

RE: To AppleCare or not....that is the question

[Sieghard Weitzel]

Actually Apple may give you a new or a refurbished phone, it is not guarantied 
you get a brand-new one, but if you get an Apple refurbished phone it’s 
practically like new one anyways.

. You can tell by the model number under Settings > General > About whether a 
phone is new, refurbished, replaced or personalized.

Look for “Model” and then read the model identifier next to that text, it will 
look something like “MN572LL/A”, the first character will let you know if the 
device is new, refurbished, a replacement or personalized, here are the letters 
you need to check:



M - Brand new device, meaning the device was purchased new

F - Refurbished device, meaning the device has been through refurbishing process

N - Replacement device, meaning the originally bought device was replaced by 
this model likely due to a service request

P - Personalized device with engraving, meaning the device was customized with 
an engraving on purchase



The full article is here: How to check if iPhone is new, refurbished, 
replacement or 
personalized<http://osxdaily.com/2018/01/27/determine-iphone-new-refurbished-replaced/>



You can also tell a lot from an iPhone's serial number, things like what 
factory it was made in, what year and week it was made, the identifier, colour 
and capacity, the information for this is in the below article:



Learn about an iPhone from the serial 
number<http://osxdaily.com/2012/01/26/reading-iphone-serial-number/>





Best regards,

Sieghard



-Original Message-
From: viphone@googlegroups.com  On Behalf Of Brian K. 
Lingard
Sent: Monday, February 18, 2019 7:07 AM
To: viphone@googlegroups.com
Subject: RE: To AppleCare or not....that is the question
Importance: High
Sensitivity: Personal



Dear Kelly & List:

Check the terms & conditions of your Xfinity handset insurance. Most carrier 
handset insurance says they only need to provide the same make & model phone in 
good working order. It could be a trade-in or refurb. AppleCare gets you a 
brand new phone.

$12 a month is $144 a year. That is a good down payment on AppleCare Plus with 
loss & theft coverage. You generally get what you pay for.

Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce

Sent: February 12, 2019 4:02 PM

To: viphone@googlegroups.com

Subject: Re: To AppleCare or notthat is the question



consider an insurance plan from your carrier. I am with Xfinity Mobile and I 
bought an iPhone Xs and have an insurance plan for $12 a month.

It covers theft, loss, and accidental damage.  It also includes an upgrade 
after one year.  It is more coverage than Apple Care at a fraction of the 
price.  Service is performed at an Apple store, just as if I had Apple Care.



Kelly



On 2/11/19, Brent Harding  wrote:

> I had a problem back with the iPhone 7, where the charging just quit

working

>

> randomly one day. Apple did replace it for free while I still had

> Apple Care, I think you get your first year free, and what you're

> paying for is the second year, but when the second one exhibited the

> same exact issue, I ended up having to pay around $300 for a

> replacement, because the first

year

>

> coverage had lapsed by then.  Now, I am on the Apple upgrade plan,

> where a

> 256 GB XR is about $43 a month with Apple Care included. Since these

> are effectively 0 interest loans with the option to upgrade after the

> first year, it seems mathematically the same as if you paid it up all

> at once

with

>

> the Apple Care included. I am glad that the XR seems to have a lot

sturdier

>

> connection when you plug in the lightning cord, it seems to take more

force

>

> to pull it out of there than the 7's did, but hopefully whatever was

> made defectively in a few batches back then won't be a problem again.

> I

would've

>

> thought for sure they would fix the port and send back the one I had,

> but something leads me to believe that the problem was with something

> else, as they didn't look damaged or anything that one could easily

> see. The other benefit I heard you can get with Apple Care is that

> they will overnight

you

>

> a different phone to use first if you give them a credit card, and

> then

once

>

> they fix your broken one, you either send in the replacement after

> they

send

>

> that back, or if is something they can't fix easily, you keep the

> replacement and they do whatever they do with the old one and it's no

> charge. I thought about adding the loss and theft coverage for piece

> of mind, but there are probably better third-party ways to get

> insurance for that type of thing that cost less.

>

>

> From: "Agent086b" 

> To: "viphone" 

> S