Re: Unable to enter text using braille display on I phone six

2016-04-13 Thread TaraPrakash 
Looks like she is trying to use it as qwerty keyboard and display would take 
only braille entry? 
Just guessing 


Sent from my iPhone

> On Apr 13, 2016, at 2:59 AM, Amy Ruell <aru...@comcast.net> wrote:
> 
> Hello Scott,
> She's using a very ultra. She has tried opening and closing the app and also 
> has tried the email app. She has shut down the phone and restarted. No 
> changes.
> Thanks
> 
> 
> Sent from my iPhone
> 
>> On Apr 13, 2016, at 2:46 AM, Scott Dollar <dollar...@gmail.com> wrote:
>> 
>> Hi Amy,
>> 
>> What braille display the person is using?
>> 
>> You might want to try close the text message by using three finger up will 
>> close itself.
>> 
>> Respectful,
>> 
>> Scott Dollar
>> 
>> 
>> -Original Message- From: Amy Ruell
>> Sent: Wednesday, April 13, 2016 1:38 AM
>> To: viphone@googlegroups.com
>> Subject: Unable to enter text using braille display on I phone six
>> 
>> Hello all,
>> I have a customer who's situation I cannot reproduce. She is unable to enter 
>> text using her braille display. The braille display is paired successfully 
>> with the iPhone as the information on the screen is displayed properly. 
>> However, when she goes into an Field to type, nothing happens when she 
>> enters data. Any ideas? Thanks
>> Amy Ruell
>> 
>> 
>> Sent from my iPhone
>> 
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Re: Unable to enter text using braille display on I phone six

2016-04-13 Thread Paul Richard McGann 

amy,

I suggest for you to have her seening technician at apple store or wherever 
she got iphone form and technician can check to see if there is bug.


respectfully,
rich


-Original Message- 
From: Amy Ruell

Sent: Wednesday, April 13, 2016 2:59 AM
To: viphone@googlegroups.com
Subject: Re: Unable to enter text using braille display on I phone six

Hello Scott,
She's using a very ultra. She has tried opening and closing the app and also 
has tried the email app. She has shut down the phone and restarted. No 
changes.

Thanks


Sent from my iPhone


On Apr 13, 2016, at 2:46 AM, Scott Dollar <dollar...@gmail.com> wrote:

Hi Amy,

What braille display the person is using?

You might want to try close the text message by using three finger up will 
close itself.


Respectful,

Scott Dollar


-Original Message- From: Amy Ruell
Sent: Wednesday, April 13, 2016 1:38 AM
To: viphone@googlegroups.com
Subject: Unable to enter text using braille display on I phone six

Hello all,
I have a customer who's situation I cannot reproduce. She is unable to 
enter text using her braille display. The braille display is paired 
successfully with the iPhone as the information on the screen is displayed 
properly. However, when she goes into an Field to type, nothing happens 
when she enters data. Any ideas? Thanks

Amy Ruell


Sent from my iPhone

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Re: Unable to enter text using braille display on I phone six

2016-04-13 Thread Richard Turner 

Is the braille display running the latest firmware?
Is quick nav on? Has she tried pressing space plus dots 3. 6 a couple times to 
make sure quick nav is off in an edit field?
Richard


(Sent from my iPhone 5S)

> On Apr 12, 2016, at 11:38 PM, Amy Ruell  wrote:
> 
> Hello all,
> I have a customer who's situation I cannot reproduce. She is unable to enter 
> text using her braille display. The braille display is paired successfully 
> with the iPhone as the information on the screen is displayed properly. 
> However, when she goes into an Field to type, nothing happens when she enters 
> data. Any ideas? Thanks
> Amy Ruell
> 
> 
> Sent from my iPhone
> 
> -- 
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> 
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Re: Unable to enter text using braille display on I phone six

2016-04-13 Thread Amy Ruell 
Hello Scott,
She's using a very ultra. She has tried opening and closing the app and also 
has tried the email app. She has shut down the phone and restarted. No changes.
Thanks


Sent from my iPhone

> On Apr 13, 2016, at 2:46 AM, Scott Dollar <dollar...@gmail.com> wrote:
> 
> Hi Amy,
> 
> What braille display the person is using?
> 
> You might want to try close the text message by using three finger up will 
> close itself.
> 
> Respectful,
> 
> Scott Dollar
> 
> 
> -Original Message- From: Amy Ruell
> Sent: Wednesday, April 13, 2016 1:38 AM
> To: viphone@googlegroups.com
> Subject: Unable to enter text using braille display on I phone six
> 
> Hello all,
> I have a customer who's situation I cannot reproduce. She is unable to enter 
> text using her braille display. The braille display is paired successfully 
> with the iPhone as the information on the screen is displayed properly. 
> However, when she goes into an Field to type, nothing happens when she enters 
> data. Any ideas? Thanks
> Amy Ruell
> 
> 
> Sent from my iPhone
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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Re: Unable to enter text using braille display on I phone six

2016-04-13 Thread Scott Dollar 

Hi Amy,

What braille display the person is using?

You might want to try close the text message by using three finger up will 
close itself.


Respectful,

Scott Dollar


-Original Message- 
From: Amy Ruell

Sent: Wednesday, April 13, 2016 1:38 AM
To: viphone@googlegroups.com
Subject: Unable to enter text using braille display on I phone six

Hello all,
I have a customer who's situation I cannot reproduce. She is unable to enter 
text using her braille display. The braille display is paired successfully 
with the iPhone as the information on the screen is displayed properly. 
However, when she goes into an Field to type, nothing happens when she 
enters data. Any ideas? Thanks

Amy Ruell


Sent from my iPhone

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Unable to enter text using braille display on I phone six

2016-04-13 Thread Amy Ruell 
Hello all,
I have a customer who's situation I cannot reproduce. She is unable to enter 
text using her braille display. The braille display is paired successfully with 
the iPhone as the information on the screen is displayed properly. However, 
when she goes into an Field to type, nothing happens when she enters data. Any 
ideas? Thanks
Amy Ruell


Sent from my iPhone

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