Hi,
Actually, what you do is go into settings and then select settings for itunes
and app store.
Click on that and you'll get a page with information. There is a button for
account id cliak that and you get another screen with several options and the
one you want is view id or something similar. Click there and you'll be asked
for your apple password; Enter it the go to the next screen. This will have a
lot of info including a heading called manage subscriptions. That's where you
want to be.
Hope this helps,
Don
- Original Message -
From: deidre muccio
To: viphone@googlegroups.com
Date: Tuesday, April 26, 2016 10:32 am
Subject: managing subscriptions through the App store
>
>
> Hello
> I recently got notified to renew a premium podcast subscription. I was given
> instructions on how to manage my subscriptions through I Tunes on my phone.
> Once signed in to My Account, I saw everything but the manage subscriptions
> button. I saw payment, buy, change account info, but nothing to do with
> subscriptions other than e mail subscriptions. Neither did I get to a place
> where I saw any of the subscriptions listed that I had paid for such as WTF
> or Howl.
> I was told to go through I tunes in settings which I did. I found
> various pages on the Apple site for managing my info but once again nowhere
> did I see how to manage my subscriptions.
> I was told not to do this through the actual App which I had
> downloaded on the phone. When I did that I did see a place to auto renew
> once logged into my account but it could not be activated. In fact, a
> sighted friend did not see the same info on the page as voice over spoke to
> me.
> Is it time to call Apple Accessibility, or is someone on list
> familiar with this issue and figured it out enough to tel me what step or
> place I am not getting to.
> I am a bit confused about why a company that publishes an App for an
> I phone cannot help you manage your account if you signed up for it using
> your phone, as opposed to a computer. There is I Tunes then there is the
> HowlApp
>
> .. I purchase my subscription to Howl via I Tunes. Why are the two not equal,
> or why is customer service for that App not able to see my subscription
> info?
>
> Deidre
>
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