Re: problem accessing my apple account

2013-09-10 Thread Terje Strømberg
Hi

Looks like a problem many other have experienced before you. Have you tried to 
search the official Apple forum? 

Take care

7. sep. 2013 kl. 07:12 skrev Liz and Sammie elizabethulr...@sbcglobal.net:

 The problem could be on Apple's end where there server could be messed up and 
 a delay in sending your password reset e-mail could happen.  I would wait for 
 a while and try submitting a reset password request again.
 Liz Ulrich and Leader Dog Sammie
 Westwood Church of God Internet Prayer Chain Coordinator
 
 HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
 
 
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Re: problem accessing my apple account

2013-09-08 Thread monkeyg
The support email you gave me does not appear to work.  When I enter on it, 
I get the page cannot be displayed message.  Interestingly, the link to 
get assistance with an apple account on their site doesn't even activate 
when I enter on it.  This is becoming really frustrating, but thank you for 
your help.  Any other thoughts?  
 

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RE: problem accessing my apple account

2013-09-08 Thread Sieghard Weitzel
Hello,

 

This is an email address not a website, so if anything it should open your
email account. Anyhow, you can always just send an email and type the
address in manually or copy and paste it. Below once again the email address
for iTunes Store Support and I guaranty that this is the correct email since
I copied it from an email I received:

 

itunesstoresupp...@apple.com

 

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of monkeyg
Sent: Sunday, September 08, 2013 9:00 AM
To: viphone@googlegroups.com
Subject: Re: problem accessing my apple account

 

The support email you gave me does not appear to work.  When I enter on it,
I get the page cannot be displayed message.  Interestingly, the link to
get assistance with an apple account on their site doesn't even activate
when I enter on it.  This is becoming really frustrating, but thank you for
your help.  Any other thoughts?  

 

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problem accessing my apple account

2013-09-06 Thread Gayle Horton
Hello,

I forgot my password and have been trying to reset.  However, when I type in
my email to receive a message that will allow me to reset, the message does
not show up in my inbox.  It has always done so before, so I don't know what
the problem is.  So, I thought I would just create a new account, but when I
attempt to give the same email address, I'm told an account already exists
with that address.  Why is the email not showing up.  I have looked in my
spam/junmail folder, but it's not there either.  Any assistance would be
appreciated, as there are several aps I want to download to my iphone.
Thanks.  

 

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RE: problem accessing my apple account

2013-09-06 Thread Sieghard Weitzel
Hi Gayle,

 

You definitely do not want to sign up for a new Apple account.  As you
already found out, you can't sign up for an Apple ID with the same email
address twice and if you were to register another Apple ID with another
email address, then none of your previous purchases would be available to
you. All app, music, movie etc. purchases are tied to your Apple ID and
whichever email address you use. You can change your Apple ID email address,
but if you sign up for a new one it will be a blank/empty account.

 

I have no idea why the password reset email does not show up for you and I
suggest you write to iTunes store support at the following direct email
address and explain your problem:

 

itunesstoresupp...@apple.com

 

 

 

Regards,

Sieghard

 

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Re: problem accessing my apple account

2013-09-06 Thread Liz and Sammie
The problem could be on Apple's end where there server could be messed up 
and a delay in sending your password reset e-mail could happen.  I would 
wait for a while and try submitting a reset password request again.

Liz Ulrich and Leader Dog Sammie
Westwood Church of God Internet Prayer Chain Coordinator

HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1


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