what's the email to report an accessibility problem to Apple?

2016-12-10 Thread Chip Orange 
Can someone give me the email to use in order to report a possible IOS
accessibility issue to Apple?

 

Thanks,

 

Chip

 

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Re: what's the email to report an accessibility problem to Apple?

2016-12-10 Thread Christopher Chaltain 

Sure it's accessibil...@apple.com

On 10/12/16 19:01, Chip Orange wrote:

Can someone give me the email to use in order to report a possible IOS
accessibility issue to Apple?



Thanks,



Chip



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chaltain at Gmail

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Re: what's the email to report an accessibility problem to Apple?

2016-12-10 Thread Mary Otten 
accessibil...@apple.com


Sent from my iPhone

> On Dec 10, 2016, at 5:01 PM, Chip Orange  wrote:
> 
> Can someone give me the email to use in order to report a possible IOS 
> accessibility issue to Apple?
>  
> Thanks,
>  
> Chip
>  
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Re: what's the email to report an accessibility problem to Apple?

2016-12-10 Thread rajmund 

accessibil...@apple.com

Sent from Thunderbird

On 11/12/2016 01:01 AM, Chip Orange wrote:

Can someone give me the email to use in order to report a possible IOS
accessibility issue to Apple?

Thanks,

Chip

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RE: what's the email to report an accessibility problem to Apple?

2016-12-11 Thread Sieghard Weitzel 
Hi Chip,

What problem are you planning to report? I find it’s often a good idea to also 
post it to the list and in fact I sometimes post something to the list and CC 
Apple Accessibility on it or vice versa since sometimes what I think might be a 
bug is something others don’t experience, have a fix for or in some cases Apple 
may have changed how something is supposed to work and it may appear as a bug 
when it is not. I am not saying this is the case with your issue, but if you 
let the list know then others can try to reproduce it as well and add their 
voice to yours in reporting it.

Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 10, 2016 5:02 PM
To: viphone@googlegroups.com
Subject: what's the email to report an accessibility problem to Apple?

Can someone give me the email to use in order to report a possible IOS 
accessibility issue to Apple?

Thanks,

Chip

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RE: what's the email to report an accessibility problem to Apple?

2016-12-11 Thread Pablo C. Morales 
Chip, 

The email address is 

accessibil...@apple.com <mailto:accessibil...@apple.com> 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, December 11, 2016 1:29 PM
To: viphone@googlegroups.com
Subject: RE: what's the email to report an accessibility problem to Apple?

 

Hi Chip,

 

What problem are you planning to report? I find it’s often a good idea to also 
post it to the list and in fact I sometimes post something to the list and CC 
Apple Accessibility on it or vice versa since sometimes what I think might be a 
bug is something others don’t experience, have a fix for or in some cases Apple 
may have changed how something is supposed to work and it may appear as a bug 
when it is not. I am not saying this is the case with your issue, but if you 
let the list know then others can try to reproduce it as well and add their 
voice to yours in reporting it.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of Chip Orange
Sent: Saturday, December 10, 2016 5:02 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: what's the email to report an accessibility problem to Apple?

 

Can someone give me the email to use in order to report a possible IOS 
accessibility issue to Apple?

 

Thanks,

 

Chip

 

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problem with Alexa app and VO; was what's the email to report an accessibility problem to Apple?

2016-12-11 Thread Chip Orange 
Hi Sieghard,

 

Good point, so I’ll mention it here:  I and my wife and constantly making use 
of the Amazon Echo feature which lets you create shopping lists.  My problem 
with VO is that when I use the Alexa app on the Iphone, and try to take items 
off of the list once purchased (by tapping the checkbox next to the item), most 
of the time the checkbox remains unchecked.  Rarely it will changed to 
“checked” status, but it’s completely random.

 

I’ve written to Amazon a couple of times, and called them on the phone once, 
and they’ve told me their testing hasn’t turned up any issues with the app; so, 
I’ll write Apple to see if it’s a VO problem instead of an Alexa app problem.

 

Anyone have any ideas?  Can anyone else duplicate this?

 

Thanks,

 

Chip

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, December 11, 2016 1:29 PM
To: viphone@googlegroups.com
Subject: RE: what's the email to report an accessibility problem to Apple?

 

Hi Chip,

 

What problem are you planning to report? I find it’s often a good idea to also 
post it to the list and in fact I sometimes post something to the list and CC 
Apple Accessibility on it or vice versa since sometimes what I think might be a 
bug is something others don’t experience, have a fix for or in some cases Apple 
may have changed how something is supposed to work and it may appear as a bug 
when it is not. I am not saying this is the case with your issue, but if you 
let the list know then others can try to reproduce it as well and add their 
voice to yours in reporting it.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 10, 2016 5:02 PM
To: viphone@googlegroups.com
Subject: what's the email to report an accessibility problem to Apple?

 

Can someone give me the email to use in order to report a possible IOS 
accessibility issue to Apple?

 

Thanks,

 

Chip

 

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Re: problem with Alexa app and VO; was what's the email to report an accessibility problem to Apple?

2016-12-11 Thread Dan 
Hello,
For what it's worth, this is how I usually use the Alexa App on my iPhone 6S 
Plus iOS 10.1.1.
This is how I activate links or check boxes.
I double Tap, I hold the tap for a second or so and it usually works. But if I 
tap quickly and release my finger, usually things won't work. I have also 
spoken to Amazon and filled out the feedback form, but??
Just my thoughts on the subject.


Dan

> On Dec 11, 2016, at 1:33 PM, Chip Orange  wrote:
> 
> Hi Sieghard,
>  
> Good point, so I’ll mention it here:  I and my wife and constantly making use 
> of the Amazon Echo feature which lets you create shopping lists.  My problem 
> with VO is that when I use the Alexa app on the Iphone, and try to take items 
> off of the list once purchased (by tapping the checkbox next to the item), 
> most of the time the checkbox remains unchecked.  Rarely it will changed to 
> “checked” status, but it’s completely random.
>  
> I’ve written to Amazon a couple of times, and called them on the phone once, 
> and they’ve told me their testing hasn’t turned up any issues with the app; 
> so, I’ll write Apple to see if it’s a VO problem instead of an Alexa app 
> problem.
>  
> Anyone have any ideas?  Can anyone else duplicate this?
>  
> Thanks,
>  
> Chip
>  
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Sunday, December 11, 2016 1:29 PM
> To: viphone@googlegroups.com
> Subject: RE: what's the email to report an accessibility problem to Apple?
>  
> Hi Chip,
>  
> What problem are you planning to report? I find it’s often a good idea to 
> also post it to the list and in fact I sometimes post something to the list 
> and CC Apple Accessibility on it or vice versa since sometimes what I think 
> might be a bug is something others don’t experience, have a fix for or in 
> some cases Apple may have changed how something is supposed to work and it 
> may appear as a bug when it is not. I am not saying this is the case with 
> your issue, but if you let the list know then others can try to reproduce it 
> as well and add their voice to yours in reporting it.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Saturday, December 10, 2016 5:02 PM
> To: viphone@googlegroups.com
> Subject: what's the email to report an accessibility problem to Apple?
>  
> Can someone give me the email to use in order to report a possible IOS 
> accessibility issue to Apple?
>  
> Thanks,
>  
> Chip
>  
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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RE: problem with Alexa app and VO; was what's the email to report an accessibility problem to Apple?

2016-12-12 Thread Jim Ruby 
The amazon alexa app nees some work, there are big time focus problems with 
voice over. I bet they are not testing it with voice over on using the voice 
over gestures etc.

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Sunday, December 11, 2016 3:34 PM
To: viphone@googlegroups.com
Subject: problem with Alexa app and VO; was what's the email to report an 
accessibility problem to Apple?

 

Hi Sieghard,

 

Good point, so I’ll mention it here:  I and my wife and constantly making use 
of the Amazon Echo feature which lets you create shopping lists.  My problem 
with VO is that when I use the Alexa app on the Iphone, and try to take items 
off of the list once purchased (by tapping the checkbox next to the item), most 
of the time the checkbox remains unchecked.  Rarely it will changed to 
“checked” status, but it’s completely random.

 

I’ve written to Amazon a couple of times, and called them on the phone once, 
and they’ve told me their testing hasn’t turned up any issues with the app; so, 
I’ll write Apple to see if it’s a VO problem instead of an Alexa app problem.

 

Anyone have any ideas?  Can anyone else duplicate this?

 

Thanks,

 

Chip

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, December 11, 2016 1:29 PM
To: viphone@googlegroups.com
Subject: RE: what's the email to report an accessibility problem to Apple?

 

Hi Chip,

 

What problem are you planning to report? I find it’s often a good idea to also 
post it to the list and in fact I sometimes post something to the list and CC 
Apple Accessibility on it or vice versa since sometimes what I think might be a 
bug is something others don’t experience, have a fix for or in some cases Apple 
may have changed how something is supposed to work and it may appear as a bug 
when it is not. I am not saying this is the case with your issue, but if you 
let the list know then others can try to reproduce it as well and add their 
voice to yours in reporting it.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 10, 2016 5:02 PM
To: viphone@googlegroups.com
Subject: what's the email to report an accessibility problem to Apple?

 

Can someone give me the email to use in order to report a possible IOS 
accessibility issue to Apple?

 

Thanks,

 

Chip

 

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RE: problem with Alexa app and VO; was what's the email to report an accessibility problem to Apple?

2016-12-12 Thread Jim Ruby 
Hi, I have also filled out the feedback form, but it is amazon. Probably will 
be fixed in ten years to never.

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Dan
Sent: Sunday, December 11, 2016 4:56 PM
To: viphone@googlegroups.com
Subject: Re: problem with Alexa app and VO; was what's the email to report an 
accessibility problem to Apple?

 

Hello,

For what it's worth, this is how I usually use the Alexa App on my iPhone 6S 
Plus iOS 10.1.1.

This is how I activate links or check boxes.

I double Tap, I hold the tap for a second or so and it usually works. But if I 
tap quickly and release my finger, usually things won't work. I have also 
spoken to Amazon and filled out the feedback form, but??

Just my thoughts on the subject.

 

Dan


On Dec 11, 2016, at 1:33 PM, Chip Orange  wrote:

Hi Sieghard,

 

Good point, so I’ll mention it here:  I and my wife and constantly making use 
of the Amazon Echo feature which lets you create shopping lists.  My problem 
with VO is that when I use the Alexa app on the Iphone, and try to take items 
off of the list once purchased (by tapping the checkbox next to the item), most 
of the time the checkbox remains unchecked.  Rarely it will changed to 
“checked” status, but it’s completely random.

 

I’ve written to Amazon a couple of times, and called them on the phone once, 
and they’ve told me their testing hasn’t turned up any issues with the app; so, 
I’ll write Apple to see if it’s a VO problem instead of an Alexa app problem.

 

Anyone have any ideas?  Can anyone else duplicate this?

 

Thanks,

 

Chip

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, December 11, 2016 1:29 PM
To: viphone@googlegroups.com
Subject: RE: what's the email to report an accessibility problem to Apple?

 

Hi Chip,

 

What problem are you planning to report? I find it’s often a good idea to also 
post it to the list and in fact I sometimes post something to the list and CC 
Apple Accessibility on it or vice versa since sometimes what I think might be a 
bug is something others don’t experience, have a fix for or in some cases Apple 
may have changed how something is supposed to work and it may appear as a bug 
when it is not. I am not saying this is the case with your issue, but if you 
let the list know then others can try to reproduce it as well and add their 
voice to yours in reporting it.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 10, 2016 5:02 PM
To: viphone@googlegroups.com
Subject: what's the email to report an accessibility problem to Apple?

 

Can someone give me the email to use in order to report a possible IOS 
accessibility issue to Apple?

 

Thanks,

 

Chip

 

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RE: problem with Alexa app and VO; was what's the email to report an accessibility problem to Apple?

2016-12-12 Thread Chip Orange 
Thanks Dan, I’ll try and let you know.

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Dan
Sent: Sunday, December 11, 2016 5:56 PM
To: viphone@googlegroups.com
Subject: Re: problem with Alexa app and VO; was what's the email to report an 
accessibility problem to Apple?

 

Hello,

For what it's worth, this is how I usually use the Alexa App on my iPhone 6S 
Plus iOS 10.1.1.

This is how I activate links or check boxes.

I double Tap, I hold the tap for a second or so and it usually works. But if I 
tap quickly and release my finger, usually things won't work. I have also 
spoken to Amazon and filled out the feedback form, but??

Just my thoughts on the subject.

 

Dan


On Dec 11, 2016, at 1:33 PM, Chip Orange  wrote:

Hi Sieghard,

 

Good point, so I’ll mention it here:  I and my wife and constantly making use 
of the Amazon Echo feature which lets you create shopping lists.  My problem 
with VO is that when I use the Alexa app on the Iphone, and try to take items 
off of the list once purchased (by tapping the checkbox next to the item), most 
of the time the checkbox remains unchecked.  Rarely it will changed to 
“checked” status, but it’s completely random.

 

I’ve written to Amazon a couple of times, and called them on the phone once, 
and they’ve told me their testing hasn’t turned up any issues with the app; so, 
I’ll write Apple to see if it’s a VO problem instead of an Alexa app problem.

 

Anyone have any ideas?  Can anyone else duplicate this?

 

Thanks,

 

Chip

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, December 11, 2016 1:29 PM
To: viphone@googlegroups.com
Subject: RE: what's the email to report an accessibility problem to Apple?

 

Hi Chip,

 

What problem are you planning to report? I find it’s often a good idea to also 
post it to the list and in fact I sometimes post something to the list and CC 
Apple Accessibility on it or vice versa since sometimes what I think might be a 
bug is something others don’t experience, have a fix for or in some cases Apple 
may have changed how something is supposed to work and it may appear as a bug 
when it is not. I am not saying this is the case with your issue, but if you 
let the list know then others can try to reproduce it as well and add their 
voice to yours in reporting it.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 10, 2016 5:02 PM
To: viphone@googlegroups.com
Subject: what's the email to report an accessibility problem to Apple?

 

Can someone give me the email to use in order to report a possible IOS 
accessibility issue to Apple?

 

Thanks,

 

Chip

 

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RE: problem with Alexa app and VO; was what's the email to report an accessibility problem to Apple?

2016-12-13 Thread Chip Orange 
Yes, it does help!  However, it’s like having to use the pass-through jesture 
in order to check a checkbox, very strange.

 

Thanks much for the tip,

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Monday, December 12, 2016 5:50 PM
To: viphone@googlegroups.com
Subject: RE: problem with Alexa app and VO; was what's the email to report an 
accessibility problem to Apple?

 

Thanks Dan, I’ll try and let you know.

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Dan
Sent: Sunday, December 11, 2016 5:56 PM
To: viphone@googlegroups.com
Subject: Re: problem with Alexa app and VO; was what's the email to report an 
accessibility problem to Apple?

 

Hello,

For what it's worth, this is how I usually use the Alexa App on my iPhone 6S 
Plus iOS 10.1.1.

This is how I activate links or check boxes.

I double Tap, I hold the tap for a second or so and it usually works. But if I 
tap quickly and release my finger, usually things won't work. I have also 
spoken to Amazon and filled out the feedback form, but??

Just my thoughts on the subject.

 

Dan


On Dec 11, 2016, at 1:33 PM, Chip Orange  wrote:

Hi Sieghard,

 

Good point, so I’ll mention it here:  I and my wife and constantly making use 
of the Amazon Echo feature which lets you create shopping lists.  My problem 
with VO is that when I use the Alexa app on the Iphone, and try to take items 
off of the list once purchased (by tapping the checkbox next to the item), most 
of the time the checkbox remains unchecked.  Rarely it will changed to 
“checked” status, but it’s completely random.

 

I’ve written to Amazon a couple of times, and called them on the phone once, 
and they’ve told me their testing hasn’t turned up any issues with the app; so, 
I’ll write Apple to see if it’s a VO problem instead of an Alexa app problem.

 

Anyone have any ideas?  Can anyone else duplicate this?

 

Thanks,

 

Chip

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, December 11, 2016 1:29 PM
To: viphone@googlegroups.com
Subject: RE: what's the email to report an accessibility problem to Apple?

 

Hi Chip,

 

What problem are you planning to report? I find it’s often a good idea to also 
post it to the list and in fact I sometimes post something to the list and CC 
Apple Accessibility on it or vice versa since sometimes what I think might be a 
bug is something others don’t experience, have a fix for or in some cases Apple 
may have changed how something is supposed to work and it may appear as a bug 
when it is not. I am not saying this is the case with your issue, but if you 
let the list know then others can try to reproduce it as well and add their 
voice to yours in reporting it.

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, December 10, 2016 5:02 PM
To: viphone@googlegroups.com
Subject: what's the email to report an accessibility problem to Apple?

 

Can someone give me the email to use in order to report a possible IOS 
accessibility issue to Apple?

 

Thanks,

 

Chip

 

-- 
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can reach Cara at caraqu...@caraquinn.com
 
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Re: problem with Alexa app and VO; was what's the email to report an accessibility problem to Apple?

2016-12-13 Thread Dan 
hello Chip,
Yes I agree with you it is kind of strange and clunky but I guess it works to 
some degree.



Dan

> On Dec 13, 2016, at 10:38 AM, Chip Orange  wrote:
> 
> Yes, it does help!  However, it’s like having to use the pass-through jesture 
> in order to check a checkbox, very strange.
>  
> Thanks much for the tip,
>  
> Chip
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Monday, December 12, 2016 5:50 PM
> To: viphone@googlegroups.com
> Subject: RE: problem with Alexa app and VO; was what's the email to report an 
> accessibility problem to Apple?
>  
> Thanks Dan, I’ll try and let you know.
>  
> Chip
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Dan
> Sent: Sunday, December 11, 2016 5:56 PM
> To: viphone@googlegroups.com
> Subject: Re: problem with Alexa app and VO; was what's the email to report an 
> accessibility problem to Apple?
>  
> Hello,
> For what it's worth, this is how I usually use the Alexa App on my iPhone 6S 
> Plus iOS 10.1.1.
> This is how I activate links or check boxes.
> I double Tap, I hold the tap for a second or so and it usually works. But if 
> I tap quickly and release my finger, usually things won't work. I have also 
> spoken to Amazon and filled out the feedback form, but??
> Just my thoughts on the subject.
>  
> 
> Dan
> 
> On Dec 11, 2016, at 1:33 PM, Chip Orange  wrote:
> 
> Hi Sieghard,
>  
> Good point, so I’ll mention it here:  I and my wife and constantly making use 
> of the Amazon Echo feature which lets you create shopping lists.  My problem 
> with VO is that when I use the Alexa app on the Iphone, and try to take items 
> off of the list once purchased (by tapping the checkbox next to the item), 
> most of the time the checkbox remains unchecked.  Rarely it will changed to 
> “checked” status, but it’s completely random.
>  
> I’ve written to Amazon a couple of times, and called them on the phone once, 
> and they’ve told me their testing hasn’t turned up any issues with the app; 
> so, I’ll write Apple to see if it’s a VO problem instead of an Alexa app 
> problem.
>  
> Anyone have any ideas?  Can anyone else duplicate this?
>  
> Thanks,
>  
> Chip
>  
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Sunday, December 11, 2016 1:29 PM
> To: viphone@googlegroups.com
> Subject: RE: what's the email to report an accessibility problem to Apple?
>  
> Hi Chip,
>  
> What problem are you planning to report? I find it’s often a good idea to 
> also post it to the list and in fact I sometimes post something to the list 
> and CC Apple Accessibility on it or vice versa since sometimes what I think 
> might be a bug is something others don’t experience, have a fix for or in 
> some cases Apple may have changed how something is supposed to work and it 
> may appear as a bug when it is not. I am not saying this is the case with 
> your issue, but if you let the list know then others can try to reproduce it 
> as well and add their voice to yours in reporting it.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Saturday, December 10, 2016 5:02 PM
> To: viphone@googlegroups.com
> Subject: what's the email to report an accessibility problem to Apple?
>  
> Can someone give me the email to use in order to report a possible IOS 
> accessibility issue to Apple?
>  
> Thanks,
>  
> Chip
>  
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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