Caleb, TightVNC is based on the old VNC 3 codebase, which required "chunky" pixels.
If you upgrade the server to VNC 4, you shouldn't see this issue. Cheers, Wez @ RealVNC Ltd. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Caleb Cushing > Sent: 20 October 2006 13:56 > To: vnc-list@realvnc.com > Subject: Driver not support Planar/chunky > > I'm trying to get a vnc server (tight vnc) installed on a customer's > machine so we can remote administer it. I am attempting to have the > customer install it as we are a good distance from the > customer. when I > attempt to connect, the customer reports an error message > popping up on > their machine. it says driver not supported and then something about > planar and chunky. the machine is running windows 98 > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list