RE: New user..Can't Connect

2004-11-23 Thread Wall, John
Glad to hear it is a goer. Your next step is if you have multiple pcs past
the router and you will most likely need to set the vnc server up with a
different port like 5901 5902 5903 etc... and port forward them to the local
ip address of the destination vnc server within your network. I am sure now
you have one done you will be able to do any others. I have learnt a little
out of the exercise myself so it benefits us all.

John

-Original Message-
From: Bill @ PondExpo.com [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, 24 November 2004 10:17
To: Bill @ PondExpo.com; Wall, John; 'Ron McKenzie'
Cc: [EMAIL PROTECTED]
Subject: Re: New user..Can't Connect

CORRECTIONThe IP displayed when you hover over the server icon IS your 
local PC ip...Forward/open port 5900 and forward to this IP address.  Then 
when you invoke the viewer, key in the IP address of your router.  Sorry for

confusion...Thanks again...Bill
- Original Message - 
From: "Bill @ PondExpo.com" <[EMAIL PROTECTED]>
To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'" 
<[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Tuesday, November 23, 2004 9:09 PM
Subject: Re: New user..Can't Connect


> Hi again John.  Well, it works!!..Here's what got it doneIf you are 
> going through a router as I am, then the IP address that you see when you 
> hover over the server icon in your tray is not your PC ip...it's your 
> router IP.  Get the ip in windows XP by going to run, cmd, and 
> enter...then type in ipconfig and then enter againYou will see your 
> local PC IP address. Open port 5900 and forward it's traffic to the local 
> PC ip address that you got above.  When you use viewer, key in the 
> router's IP, not the PC ipThis is probably known by everyone but 
> me...but it has taken many hours for us to get this right...and could not 
> have done it without so much help...Thanks to allBill
> - Original Message - 
> From: "Wall, John" <[EMAIL PROTECTED]>
> To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'" 
> <[EMAIL PROTECTED]>; "'Bill @ PondExpo.com'" <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Tuesday, November 23, 2004 6:44 PM
> Subject: RE: New user..Can't Connect
>
>
>> Hi Bill,
>>
>> I am no expert however the next phase is to Port forward 5900 to a 
>> specific
>> IP address i.e. the IP address of the VNC Server. If you have more than 1

>> pc
>> on the network you could PING the one you want by name to find out its IP
>> address. If you have static IP address then easy however you need to talk

>> to
>> SMC again re Port forwarding this was would be PORT FORWARD 5900 to
>> xxx.xxx.xxx.xxx assuming you have private network 192.168.xxx xxx
>>
>> I feel you are nearly there but my lack of expertise re routers doesn't
>> help.
>>
>> John
>>
>>> --
>>> From: Bill @ PondExpo.com[SMTP:[EMAIL PROTECTED]
>>> Sent: Wednesday, 24 November 2004 1:49 AM
>>> To: Wall, John; 'Ron McKenzie'
>>> Subject: Re: New user..Can't Connect
>>>
>>> Hi John & Ron.  Some progress but I'm not quite there yet...Talked to 
>>> SMC,
>>>
>>> the manufacturer of the router.  They showed me how to open port 5900
>>> which
>>> we did.  But this did not result in remote access!!...So then I removed
>>> the
>>> router and connected from the cable modem directly to the pc.  This
>>> allowed
>>> remote access just fine.  Obviously something within the router is 
>>> keeping
>>>
>>> things from working.  Any Ideas?  I will also talk with SMC support 
>>> again.
>>>
>>> They mentioned that once ports are opened, the problem can't be the 
>>> router
>>>
>>> as it is merely a "switch".  Give me your feed back if you have
>>> time...Thanks...Bill
>>> - Original Message - 
>>> From: "Wall, John" <[EMAIL PROTECTED]>
>>> To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'"
>>> <[EMAIL PROTECTED]>; "'Bill @ PondExpo.com'" <[EMAIL PROTECTED]>
>>> Sent: Monday, November 22, 2004 6:17 PM
>>> Subject: RE: New user..Can't Connect
>>>
>>>
>>> > Hi Bill,
>>> >
>>> > From reading past emails, as I do not have a router on my setups you 
>>> > may
>>> > need to read your router manual regar

Re: New user..Can't Connect

2004-11-23 Thread Bill @ PondExpo.com
Hi again John.  Well, it works!!..Here's what got it doneIf you are 
going through a router as I am, then the IP address that you see when you 
hover over the server icon in your tray is not your PC ip...it's your router 
IP.  Get the ip in windows XP by going to run, cmd, and enter...then type in 
ipconfig and then enter againYou will see your local PC IP address. 
Open port 5900 and forward it's traffic to the local PC ip address that you 
got above.  When you use viewer, key in the router's IP, not the PC 
ipThis is probably known by everyone but me...but it has taken many 
hours for us to get this right...and could not have done it without so much 
help...Thanks to allBill
- Original Message - 
From: "Wall, John" <[EMAIL PROTECTED]>
To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'" 
<[EMAIL PROTECTED]>; "'Bill @ PondExpo.com'" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Tuesday, November 23, 2004 6:44 PM
Subject: RE: New user..Can't Connect


Hi Bill,
I am no expert however the next phase is to Port forward 5900 to a 
specific
IP address i.e. the IP address of the VNC Server. If you have more than 1 
pc
on the network you could PING the one you want by name to find out its IP
address. If you have static IP address then easy however you need to talk 
to
SMC again re Port forwarding this was would be PORT FORWARD 5900 to
xxx.xxx.xxx.xxx assuming you have private network 192.168.xxx xxx

I feel you are nearly there but my lack of expertise re routers doesn't
help.
John
--
From: Bill @ PondExpo.com[SMTP:[EMAIL PROTECTED]
Sent: Wednesday, 24 November 2004 1:49 AM
To: Wall, John; 'Ron McKenzie'
Subject: Re: New user..Can't Connect
Hi John & Ron.  Some progress but I'm not quite there yet...Talked to 
SMC,

the manufacturer of the router.  They showed me how to open port 5900
which
we did.  But this did not result in remote access!!...So then I removed
the
router and connected from the cable modem directly to the pc.  This
allowed
remote access just fine.  Obviously something within the router is 
keeping

things from working.  Any Ideas?  I will also talk with SMC support 
again.

They mentioned that once ports are opened, the problem can't be the 
router

as it is merely a "switch".  Give me your feed back if you have
time...Thanks...Bill
- Original Message - 
From: "Wall, John" <[EMAIL PROTECTED]>
To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'"
<[EMAIL PROTECTED]>; "'Bill @ PondExpo.com'" <[EMAIL PROTECTED]>
Sent: Monday, November 22, 2004 6:17 PM
Subject: RE: New user..Can't Connect

> Hi Bill,
>
> From reading past emails, as I do not have a router on my setups you 
> may
> need to read your router manual regarding port forwarding.
>
> VNC has 3 main areas of Port use
>
> 5900 VNC Server/Viewer normal usage
> 5800 VNC Java i.e. via a browser NOTE: you still need 5900 open as the
> applet is returned on port 5900
> 5500 VNC in listening mode. Most likely you will not need that.
>
> From what I can ascertain from reading emails is on your router allow
the
> above ports access from the outside world. Read your manual.
>
> then program Port Forwarding 5900 to local IP of pc
aaa.bbb.ccc.:5900
> usually 192.168.xxx.xxx for private networks.
>
> More than 1 pc on internal network you could use say 5901 for the 
> second

> pc
> and 5902 for 3rd pc etc  I think in the local pc you need to change
> the
> vncserver to relate to the display number 0 for 5900, 1 for 5901, 2 for
> 5902
> etc...
>
> What IP to use from outside world, I am guessing your IP of your router
as
> seen from the outside world so you would aaa.bbb.ccc.ddd:5900 and when
it
> hits your router the port forwarding was translate to
192.168.xxx.xxx:5900
> and connect you to your pc nominated.
>
> This is my first attempt at assisting fellow VNCers but I am confident
the
> above is reasonably correct however the syntax language maybe
misleading.
> Hopefully you get an idea of what I am trying to say.
>
> John
>
>> --
>> From: Bill @ PondExpo.com[SMTP:[EMAIL PROTECTED]
>> Sent: Monday, 22 November 2004 11:05 PM
>> To: Wall, John; 'Ron McKenzie'
>> Subject: Re: New user..Can't Connect
>>
>> Hi John and Ron...
>>
>> I think we are getting close to the solution.  When I am able to 
>> remote
>> control, it works with two PC's on the same router.  When I attempt
from
>> the
>> laptop..(outside the network) to either network PC, then I don't even
get
>> the password box.  There is no firewall on the laptop..but I b

Re: New user..Can't Connect

2004-11-23 Thread Bill @ PondExpo.com
CORRECTIONThe IP displayed when you hover over the server icon IS your 
local PC ip...Forward/open port 5900 and forward to this IP address.  Then 
when you invoke the viewer, key in the IP address of your router.  Sorry for 
confusion...Thanks again...Bill
- Original Message - 
From: "Bill @ PondExpo.com" <[EMAIL PROTECTED]>
To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'" 
<[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Tuesday, November 23, 2004 9:09 PM
Subject: Re: New user..Can't Connect


Hi again John.  Well, it works!!..Here's what got it doneIf you are 
going through a router as I am, then the IP address that you see when you 
hover over the server icon in your tray is not your PC ip...it's your 
router IP.  Get the ip in windows XP by going to run, cmd, and 
enter...then type in ipconfig and then enter againYou will see your 
local PC IP address. Open port 5900 and forward it's traffic to the local 
PC ip address that you got above.  When you use viewer, key in the 
router's IP, not the PC ipThis is probably known by everyone but 
me...but it has taken many hours for us to get this right...and could not 
have done it without so much help...Thanks to allBill
- Original Message - 
From: "Wall, John" <[EMAIL PROTECTED]>
To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'" 
<[EMAIL PROTECTED]>; "'Bill @ PondExpo.com'" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Tuesday, November 23, 2004 6:44 PM
Subject: RE: New user..Can't Connect


Hi Bill,
I am no expert however the next phase is to Port forward 5900 to a 
specific
IP address i.e. the IP address of the VNC Server. If you have more than 1 
pc
on the network you could PING the one you want by name to find out its IP
address. If you have static IP address then easy however you need to talk 
to
SMC again re Port forwarding this was would be PORT FORWARD 5900 to
xxx.xxx.xxx.xxx assuming you have private network 192.168.xxx xxx

I feel you are nearly there but my lack of expertise re routers doesn't
help.
John
--
From: Bill @ PondExpo.com[SMTP:[EMAIL PROTECTED]
Sent: Wednesday, 24 November 2004 1:49 AM
To: Wall, John; 'Ron McKenzie'
Subject: Re: New user..Can't Connect
Hi John & Ron.  Some progress but I'm not quite there yet...Talked to 
SMC,

the manufacturer of the router.  They showed me how to open port 5900
which
we did.  But this did not result in remote access!!...So then I removed
the
router and connected from the cable modem directly to the pc.  This
allowed
remote access just fine.  Obviously something within the router is 
keeping

things from working.  Any Ideas?  I will also talk with SMC support 
again.

They mentioned that once ports are opened, the problem can't be the 
router

as it is merely a "switch".  Give me your feed back if you have
time...Thanks...Bill
- Original Message - 
From: "Wall, John" <[EMAIL PROTECTED]>
To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'"
<[EMAIL PROTECTED]>; "'Bill @ PondExpo.com'" <[EMAIL PROTECTED]>
Sent: Monday, November 22, 2004 6:17 PM
Subject: RE: New user..Can't Connect

> Hi Bill,
>
> From reading past emails, as I do not have a router on my setups you 
> may
> need to read your router manual regarding port forwarding.
>
> VNC has 3 main areas of Port use
>
> 5900 VNC Server/Viewer normal usage
> 5800 VNC Java i.e. via a browser NOTE: you still need 5900 open as the
> applet is returned on port 5900
> 5500 VNC in listening mode. Most likely you will not need that.
>
> From what I can ascertain from reading emails is on your router allow
the
> above ports access from the outside world. Read your manual.
>
> then program Port Forwarding 5900 to local IP of pc
aaa.bbb.ccc.:5900
> usually 192.168.xxx.xxx for private networks.
>
> More than 1 pc on internal network you could use say 5901 for the 
> second

> pc
> and 5902 for 3rd pc etc  I think in the local pc you need to 
> change
> the
> vncserver to relate to the display number 0 for 5900, 1 for 5901, 2 
> for
> 5902
> etc...
>
> What IP to use from outside world, I am guessing your IP of your 
> router
as
> seen from the outside world so you would aaa.bbb.ccc.ddd:5900 and when
it
> hits your router the port forwarding was translate to
192.168.xxx.xxx:5900
> and connect you to your pc nominated.
>
> This is my first attempt at assisting fellow VNCers but I am confident
the
> above is reasonably correct however the syntax language maybe
misleading.
> Hopefully you get an idea of what I am trying to say.
>
> John
>
>> 

RE: New user..Can't Connect

2004-11-23 Thread Wall, John
Hi Bill,

I am no expert however the next phase is to Port forward 5900 to a specific
IP address i.e. the IP address of the VNC Server. If you have more than 1 pc
on the network you could PING the one you want by name to find out its IP
address. If you have static IP address then easy however you need to talk to
SMC again re Port forwarding this was would be PORT FORWARD 5900 to
xxx.xxx.xxx.xxx assuming you have private network 192.168.xxx xxx 

I feel you are nearly there but my lack of expertise re routers doesn't
help.

John

> --
> From: Bill @ PondExpo.com[SMTP:[EMAIL PROTECTED]
> Sent: Wednesday, 24 November 2004 1:49 AM
> To:   Wall, John; 'Ron McKenzie'
> Subject:      Re: New user..Can't Connect
> 
> Hi John & Ron.  Some progress but I'm not quite there yet...Talked to SMC,
> 
> the manufacturer of the router.  They showed me how to open port 5900
> which 
> we did.  But this did not result in remote access!!...So then I removed
> the 
> router and connected from the cable modem directly to the pc.  This
> allowed 
> remote access just fine.  Obviously something within the router is keeping
> 
> things from working.  Any Ideas?  I will also talk with SMC support again.
> 
> They mentioned that once ports are opened, the problem can't be the router
> 
> as it is merely a "switch".  Give me your feed back if you have 
> time...Thanks...Bill
> - Original Message - 
> From: "Wall, John" <[EMAIL PROTECTED]>
> To: "Wall, John" <[EMAIL PROTECTED]>; "'Ron McKenzie'" 
> <[EMAIL PROTECTED]>; "'Bill @ PondExpo.com'" <[EMAIL PROTECTED]>
> Sent: Monday, November 22, 2004 6:17 PM
> Subject: RE: New user..Can't Connect
> 
> 
> > Hi Bill,
> >
> > From reading past emails, as I do not have a router on my setups you may
> > need to read your router manual regarding port forwarding.
> >
> > VNC has 3 main areas of Port use
> >
> > 5900 VNC Server/Viewer normal usage
> > 5800 VNC Java i.e. via a browser NOTE: you still need 5900 open as the
> > applet is returned on port 5900
> > 5500 VNC in listening mode. Most likely you will not need that.
> >
> > From what I can ascertain from reading emails is on your router allow
> the
> > above ports access from the outside world. Read your manual.
> >
> > then program Port Forwarding 5900 to local IP of pc
> aaa.bbb.ccc.:5900
> > usually 192.168.xxx.xxx for private networks.
> >
> > More than 1 pc on internal network you could use say 5901 for the second
> 
> > pc
> > and 5902 for 3rd pc etc  I think in the local pc you need to change 
> > the
> > vncserver to relate to the display number 0 for 5900, 1 for 5901, 2 for 
> > 5902
> > etc...
> >
> > What IP to use from outside world, I am guessing your IP of your router
> as
> > seen from the outside world so you would aaa.bbb.ccc.ddd:5900 and when
> it
> > hits your router the port forwarding was translate to
> 192.168.xxx.xxx:5900
> > and connect you to your pc nominated.
> >
> > This is my first attempt at assisting fellow VNCers but I am confident
> the
> > above is reasonably correct however the syntax language maybe
> misleading.
> > Hopefully you get an idea of what I am trying to say.
> >
> > John
> >
> >> --
> >> From: Bill @ PondExpo.com[SMTP:[EMAIL PROTECTED]
> >> Sent: Monday, 22 November 2004 11:05 PM
> >> To: Wall, John; 'Ron McKenzie'
> >> Subject: Re: New user..Can't Connect
> >>
> >> Hi John and Ron...
> >>
> >> I think we are getting close to the solution.  When I am able to remote
> >> control, it works with two PC's on the same router.  When I attempt
> from
> >> the
> >> laptop..(outside the network) to either network PC, then I don't even
> get
> >> the password box.  There is no firewall on the laptop..but I bet the
> >> router
> >> is stopping the connection.  Also noticed that when I try to get the IP
> >> address for the network PC's by using a web site IP identifier,  The IP
> >> addresses are the same.  What do you think?  How can I try to fix?
> Many
> >> thanks...Bill
> >> - Original Message ----- 
> >> From: "Wall, John" <[EMAIL PROTECTED]>
> >> To: "'Ron McKenzie'" <[EMAIL PROTECTED]>; "Bill @ PondExpo.com"
> >> <[EMAIL PROTECTED]>
> >> Cc: <[EMAIL PROTECTED]>
> >> Sent

RE: New user..Can't Connect

2004-11-21 Thread Wall, John
Bill

I thought more to the point do you need port forwarding as you are coming to
your vnc server from the outside world ??

John

-Original Message-
From: Ron McKenzie [mailto:[EMAIL PROTECTED] 
Sent: Monday, 22 November 2004 09:05
To: Bill @ PondExpo.com
Cc: [EMAIL PROTECTED]
Subject: Re: New user..Can't Connect

Bill,

Do you have a firewall on your laptop?  I know I had a problem (solved
a day or two ago) where I forgot to enable VNC4 on my laptop's
ZoneAlarm so I wasn't getting out of the laptop.  Once I enabled
VNCviewer 4 in ZA, I was golden.

Ron


On Sun, 21 Nov 2004 13:51:58 -0500, Bill @ PondExpo.com
<[EMAIL PROTECTED]> wrote:
> Tried to connect from Viewer Desktop Windows XP home to VNC Desktop
Windows XP
> home (cable modem for both) without a problem, but when I try from Laptop,
> Viewer Windows 98 SE,  to Desktop VNC Windows XP home, can't get to
password
> screen.
> Can someone give me a place to check...Many Thanks.  Bill
> ___
> VNC-List mailing list
> [EMAIL PROTECTED]
> To remove yourself from the list visit:
> http://www.realvnc.com/mailman/listinfo/vnc-list
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Re: New user..Can't Connect

2004-11-21 Thread Ron McKenzie
Bill,

Do you have a firewall on your laptop?  I know I had a problem (solved
a day or two ago) where I forgot to enable VNC4 on my laptop's
ZoneAlarm so I wasn't getting out of the laptop.  Once I enabled
VNCviewer 4 in ZA, I was golden.

Ron


On Sun, 21 Nov 2004 13:51:58 -0500, Bill @ PondExpo.com
<[EMAIL PROTECTED]> wrote:
> Tried to connect from Viewer Desktop Windows XP home to VNC Desktop Windows XP
> home (cable modem for both) without a problem, but when I try from Laptop,
> Viewer Windows 98 SE,  to Desktop VNC Windows XP home, can't get to password
> screen.
> Can someone give me a place to check...Many Thanks.  Bill
> ___
> VNC-List mailing list
> [EMAIL PROTECTED]
> To remove yourself from the list visit:
> http://www.realvnc.com/mailman/listinfo/vnc-list
___
VNC-List mailing list
[EMAIL PROTECTED]
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list