[VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
This should be fun. FCC is designating 9-8-8 as a service code. https://www.fcc.gov/document/fcc-designates-988-national-suicide-prevention-lifeline -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
Fortunately, all we have to do is setup call forwarding for 988 calls to go to +1-800-273-8255 If anyone here would like to help, they can send me the config steps necessary to make this work on the platforms you manage. I’ll collect and publish them (tentatively at http://988.support/ ). For me, the health-and-safety element of voice telecom is a big part of the reason it’s important. People depend on us — in a small way — for their safety. — Mark R Lindsey ECG +1-229-316-0013 On Sat, Jul 18, 2020 at 21:45 Jay Hennigan wrote: > This should be fun. FCC is designating 9-8-8 as a service code. > > > https://www.fcc.gov/document/fcc-designates-988-national-suicide-prevention-lifeline > > -- > Jay Hennigan - j...@west.net > Network Engineering - CCIE #7880 > 503 897-8550 - WB6RDV > ___ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > -- Mark R Lindsey | Senior Member of Technical Staff / VP +1-229-316-0013 | Calendar: https://ecg.co/lindsey ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
This is very cool! Should we (as a VoIP reseller/not a CLEC) be doing this forward or should we expect our upstreams to do it? On Sat, Jul 18, 2020, 10:53 PM Mark R Lindsey, ECG wrote: > Fortunately, all we have to do is setup call forwarding for 988 calls to > go to +1-800-273-8255 > > If anyone here would like to help, they can send me the config steps > necessary to make this work on the platforms you manage. I’ll collect and > publish them (tentatively at http://988.support/ ). > > For me, the health-and-safety element of voice telecom is a big part of > the reason it’s important. People depend on us — in a small way — for their > safety. > > — > Mark R Lindsey ECG +1-229-316-0013 > > On Sat, Jul 18, 2020 at 21:45 Jay Hennigan wrote: > >> This should be fun. FCC is designating 9-8-8 as a service code. >> >> >> https://www.fcc.gov/document/fcc-designates-988-national-suicide-prevention-lifeline >> >> -- >> Jay Hennigan - j...@west.net >> Network Engineering - CCIE #7880 >> 503 897-8550 - WB6RDV >> ___ >> VoiceOps mailing list >> VoiceOps@voiceops.org >> https://puck.nether.net/mailman/listinfo/voiceops >> > -- > Mark R Lindsey | Senior Member of Technical Staff / VP > +1-229-316-0013 | Calendar: https://ecg.co/lindsey > ___ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
In article you write: > >Fortunately, all we have to do is setup call forwarding for 988 calls to go >to +1-800-273-8255 For places where you dial 9 for an outside line, are you adding rules for 9-88, 9-988, both? Neither? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
We killed all requirements to dial nine nearly ten years ago. It’s a crazy skeuomorph in 2020. -- Sent from my iPad > On Jul 18, 2020, at 8:41 PM, John Levine wrote: > > In article > you > write: >> >> Fortunately, all we have to do is setup call forwarding for 988 calls to go >> to +1-800-273-8255 > > For places where you dial 9 for an outside line, are you adding rules for > 9-88, 9-988, > both? Neither? > > ___ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
I second that. If your phone system requires a "9", you are doing it wrong. ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
Tell that to a large city customer who has 100 plus fax machines with a 9 programmed in for all the speed dials still sitting on the DMS100 and we want to move them to Meta. Naturally they still want the 9. Sigh. I bet 99.9% of them cannot even recall why that 9 existed in the first place when ordering pots lines. Matthew Yaklin Network Engineer FirstLight 359 Corporate Drive │ Portsmouth, NH 03801 Mobile 603-845-5031 myak...@firstlight.net | www.firstlight.net This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended to waive any applicable privileges. From: VoiceOps on behalf of Mike Johnston Sent: Saturday, July 18, 2020 11:55 PM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline. I second that. If your phone system requires a "9", you are doing it wrong. ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.
Great idea to do it now for whomever would like to. It looks like this is just an announcement with no details around implementation yet, but anyone managing a PBX or voip resellers, etc. should be able to allow this quite easily. Presumably this will be handled at the LEC level and everyone else just needs to let the digits out. I know it is not unusual to have to forward 911 and 411. The former to make sure calls get routes to the correct location and the latter to save money. -bjs On Sat, Jul 18, 2020 at 7:53 PM Mark R Lindsey, ECG wrote: > Fortunately, all we have to do is setup call forwarding for 988 calls to > go to +1-800-273-8255 > > If anyone here would like to help, they can send me the config steps > necessary to make this work on the platforms you manage. I’ll collect and > publish them (tentatively at http://988.support/ ). > > For me, the health-and-safety element of voice telecom is a big part of > the reason it’s important. People depend on us — in a small way — for their > safety. > > — > Mark R Lindsey ECG +1-229-316-0013 > > On Sat, Jul 18, 2020 at 21:45 Jay Hennigan wrote: > >> This should be fun. FCC is designating 9-8-8 as a service code. >> >> >> https://www.fcc.gov/document/fcc-designates-988-national-suicide-prevention-lifeline >> >> -- >> Jay Hennigan - j...@west.net >> Network Engineering - CCIE #7880 >> 503 897-8550 - WB6RDV >> ___ >> VoiceOps mailing list >> VoiceOps@voiceops.org >> https://puck.nether.net/mailman/listinfo/voiceops >> > -- > Mark R Lindsey | Senior Member of Technical Staff / VP > +1-229-316-0013 | Calendar: https://ecg.co/lindsey > ___ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > -- Brandon Svec 15106862204 voice | sms teamonesolutions.com 14729 Catalina St. San Leandro, CA 94577 .ılı.ılı. Cisco Meraki CMNA ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
