Trust me, it is certainly *not* a memory cache problem. It is very assuredly
a server misconfiguration. Steps to fix the problem are outlined in my
original email, which may be found below.
Cached web pages have never been known to produce erroneous character
encoding information.
-Micah
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Friday, January 31, 2003 5:10 PM
To: [EMAIL PROTECTED]
Subject: Your Amazon.com Inquiry
Dear Micah,
Greetings from Amazon.com.
It sounds like you may be experiencing a memory cache problem. Most
web browsers cache pages, meaning they temporarily store a local
copy of every page you visit on the web.
The quickest solution is a forced reload to ensure that you are
looking at a fresh copy of the page, and not the version stored in
your cache. A forced reload instructs your browser to bypass the
cache and retrieve the page from the original server.
To force reload, hold down the Shift key and click on the Reload
or Refresh button in your browser.
To help prevent this problem in the future, you can reset your cache
size. Go to the Cache or Temporary Internet Files option on your
web browser (in Netscape, go to Options and choose Network
Preferences; if you use Internet Explorer, go to Tools and choose
Internet Options), and make sure you have your memory cache set
to 3000 kilobytes, and your disk cache set to 5000 kilobytes.
You may also want to clear your cache; you can do this by following
the path outlined above for resetting your cache size. By clearing
your cache, you are deleting all of those files and allowing more
room for new ones.
I hope these suggestions help. Thanks for shopping at Amazon.com.
Please let us know if this email resolved your question:
If yes, click here:
http://www.amazon.com/resolved-yes?comm_id=bhxu4148
If not, click here:
http://www.amazon.com/resolved-no?comm_id=bhxu4148
Best regards,
Vivek Dubey
Amazon.com... And You're Done
http://www.amazon.com
==
Check your order and more: http://www.amazon.com/your-account
Date: Fri Jan 31 14:23:19 PST 2003
Subject: Character encoding
To: [EMAIL PROTECTED] , [EMAIL PROTECTED]
From: [EMAIL PROTECTED]
On loading a page such as:
http://www.amazon.com/exec/obidos/ASIN/043935806X/ref%3Dilm%5Frc%
5F431819/10
4-9833950-7355109
Non-ASCII characters (such as the name of Mary GrandPré) are not
displaying
properly. The browser I was using to view it was MSIE 6.0 on Windows
XP.
The problem appears to be due to the fact that niether the web page
nor the
server are sending information about the character set in use for
this web
page, and MSIE assumes that UTF-8 is being used, rather than probably
Windows-1252 or ISO-8859-1.
A fix for this would be to cause the server to fill in information
about the
character encoding in the HTTP Content-Type field, e.g.:
Content-Type: text/html; charset=iso-8859-1
or to replace 8-bit characters with equivalent HTML character or
entity
references, such as:
Mary GrandPré
Hope this helps,
Micah Cowan
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