[vox-tech] Ticket Tracking Suggestions

2015-07-01 Thread Alex Mandel
I'm looking to implement an email based ticket tracking system. The
classic email h...@whatever.org, auto-reply with ticket number, etc...

Looking for some open source solutions, or hosted solutions.

Thanks,
Alex
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Re: [vox-tech] Ticket Tracking Suggestions

2015-07-01 Thread Nick Schmalenberger
On Wed, Jul 01, 2015 at 01:18:45PM -0700, Alex Mandel wrote:
 I'm looking to implement an email based ticket tracking system. The
 classic email h...@whatever.org, auto-reply with ticket number, etc...
 
 Looking for some open source solutions, or hosted solutions.
 
 Thanks,
 Alex

Request Tracker is the most classic/popular I think, and its even
a debain package (request-tracker4).
-Nick
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Re: [vox-tech] Ticket Tracking Suggestions

2015-07-01 Thread Bill Kendrick
On Wed, Jul 01, 2015 at 01:18:45PM -0700, Alex Mandel wrote:
 I'm looking to implement an email based ticket tracking system. The
 classic email h...@whatever.org, auto-reply with ticket number, etc...
 
 Looking for some open source solutions, or hosted solutions.

For a hosted solution, I really like HelpScout.  Not free, though.

-- 
-bill!
Sent from my computer
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